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Pros
6 Months Interest Free on purchases over $250 with participating retailers
Three 0% Interest Payment Plans to choose from
Cons
$99 Annual Fee
3% International Transaction Fee
Payment Handling Fees ($0.95 online, $2.50 in person)
High 24.99% p.a. Purchase Rate
MarcusSydney, NSW
I have not received thew card.
I have not been able to activate the card or make payments as the Visa has not arrived as yet. I was sent the email to register and to notify this would be sent i the mail approx 4 weeks ago but nothing has been received.
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BillIllawarra, NSW
Good, but there are untapped markets!
The cycle industry needs this! Bikes are really expensive now, so a low interest or interest free would get lots of interest! Pardon the pun!
I would use this service again
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Excellent staff service fantastic help
Great staff very helpful excellent service fantastic great work quick response very friendly overall rating 10/10 fantastic updates great people to help you with anything email updates fantastic very helpful
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MbrowneSouth East Queensland, QLD
Have been reaching out for 2 weeks. No replies
I have been asking to cancel my card for 2-3 weeks now & no one replies to FB msgs or emails or answers the phone. Really poor customer service. Extremely Disappointed.
- Online Shopping
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TriciaSydney, NSW
- 2 reviews
Too much charge
They offer 6 months interest free for $250 above but it will ripped you off for late payment fee. They should be considerare if its a long weekend. Even for first time.
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Gary LPerth, WA
This is so good....
I was able to replace an old tv, upgrading to a 65 inch 4K smart tv on a 24 month interest free purchase, it is nearly paid off well before the expiry date, paying no interest. You must do your own calculations, the PAYMENT TO REDUCE FUTURE INTEREST $42 in red, on your statement, if you only paid that amount, you will never have your purchase paid off by the INTEREST FREE EXPIARY DATE. for example, $2,500 over 24 months, is about $104 a month, so, you pay $100 a fortnight, you'll pay it off in just over 12 months, the only fee I've had to pay i...Read more
s the annual $99 fee. I think it's a life saver being able to not wait until you've saved the cash.... I have purchased other products since I've had the Gem visa, now Latitude Gem visa, and had them payed for before the Interest Free Expiry Date, no more to pay, apart from the annual yearly $99 fee. I have never had any problems getting in contact with their customer support. I make sure, I never miss a fortnightly payment. Just being able to purchase something and not having to pay monthly interest is priceless. Thank you Latitude Gem visa.- Special Purchases
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Mich elleCentral Queensland, QLD
Love their app
In the app it's great to see how much you owe to how much time you have left to pay it off. I love it.. I made my payments well before time thanks to the app. I would recommend this company to anyone. I would like to know can I use the credit card on normal purchases on items over 500 and get the same 6m interest free. As i would buy more items for about the house
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KeeganSouth East Queensland, QLD
- 3 reviews
- Verified customer
They will talk to you if your signing up, not if your ready to close your account.
Impossible to close your account. You have to trick them into talking to you to do so. The app is very limited to use. If you accidently give them too much money, they will not talk to you about transfering it back, even if thats what needs to be done to close your account.
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Hate it
Terrible and hard to close account even after you've paid. Kept calling even though I'd finished, very hard to deal with. Be very careful they don't charge interest afrer you've finished paying, BEWARE
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Helen FramptonWide Bay-Burnett, QLD
Account Number 6010 7320 0636 0054
Hi
I have been trying to get in contact for the past two weeks to get the account balance on my Account number 6010 7320 0636 0054.
I have phoned and emailed two messages, I have had no response.
My last statement sent was
Statement period 09-02-20 - 08-03-20 Balance 1,211.50.
Because the interest starts today and I have had no feedback and could not access my account balance on line.
Since statement a $140 has been automatically been deducted on the 3-4-20 and a $500 payment and a $140 payment has been completed at the Post Office.
On the phone recording it stated no balance available until after the next statement. ...Read more
My concern is if I pay it out in full there is an automatic monthly payment of $140 that's deducted from my account to Latitude Gem Visa. Due to not been able to make contact I am concerned about over paying then needing to get a refund back with out being able to speak to anyone to cancel the automatic payments. Can someone please contact me on 0411 216 113.Similar opinion? Write a review on ieatwords.com.au!
Gabriel CokerGreater Melbourne (Metropolitan), VIC
Was ok
Product disclosure was insufficient. I was uninformed of other benefits and by the time I was made aware, it was too late. Quite disappointing. Happy to have used the card though.
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KenSydney
- 2 reviews
Fraud!!!!
Turns out that monthly minimum fee of 76.70 x 50 is $1,151 more than the purchase price of $2,684. And this is also excluding the annual fee of $90 + interest.
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Hassle Free
Easy to download the access Latitude's. It was very convenient and hassle free especially because we were able to purchase our tv with its 4 year warranty thu online app
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MareeGreater Melbourne (Outer), VIC
Very unhappy with this company, want to close my account down.......cant get in touch with them!!!!
Purchased items on 50 months interest free which doesn't expire until Feb 2021.
Made a couple of purchases about 6 months later, put our repayments up to cover the extra balance, they did not take the extra payments off the later purchases! Just took the whole lot off the original purchase which is paid now (12 months early) and are now charging us interest because the later purchases were only 6 and 12 months interest free.
Not happy jan!!!!
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Account closure
I would like to close my account/ cancel my gem visa however the phone lines are currently closed for help. I also cannot locate my account number in order to process account closure via the app.
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Naveen KumarVictoria
Convenient to shop
It helps a lot to when you buy big. It has given me a period of time to repay which will help in future to maintain my own financial position.
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KarmaGreater Melbourne (Outer), VIC
One of the worst financial company out there
I applied for a loan, they keep asking documents after documents and after I sent all the requested documents they keep requesting different type of documents.They do not care about their customers and most of the staff who answer the phone can’t even speak English.Application process is so slow and terrible so cancelled my application.Stay away go somewhere else.
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Krishna K.New South Wales
12Months EMI was auto debited in one shot from my savings account. Very bad experience and no customer service available
Nope, I did not travel overseas yet from the date of card issued so I did not get a chance to avail the credit card to make any international transactions
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Happy Experience
Acquired card Locally and used same experience was quick and easy I'm a very satisfied Customers thus far thank you. I will be using at a later date as required.
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The reviewer stated that an incentive was offered for this review
KatDarwin, NT
Easy way to purchase interest free
Latitude Gem Visa card is a super easy way to make purchases interest free! I have had my card for a few years now and never had a problem! Also lots of different interest free options at so many retailers!
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Ken
Offer was 50 months interest free