??!

Pros

  • 6 Months Interest Free on purchases over $250 with participating retailers



  • Three 0% Interest Payment Plans to choose from

Cons

  • $99 Annual Fee

  • 3% International Transaction Fee

  • Payment Handling Fees ($0.95 online, $2.50 in person)



  • High 24.99% p.a. Purchase Rate

Reviews

3.4

750 reviews
5
(343)
4
(101)
3
(44)
2
(33)
1
(229)
  • Transparency
    3.7 (407)
  • Customer Service
    3.8 (416)
  • Rates and Fees
    3.5 (408)
  • Rewards
    2.9 (154)
  • Online Experience
    3.8 (394)
  • Card / Account Used For
    • Special Purchases (343)
    • Online Shopping (73)
    • Everyday Expenses (59)
    • Overseas/Travel (38)
  • Application Process
    4.1 (372)
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Marcus

MarcusSydney, NSW

I have not received thew card.

published

I have not been able to activate the card or make payments as the Visa has not arrived as yet. I was sent the email to register and to notify this would be sent i the mail approx 4 weeks ago but nothing has been received.

Transparency
Customer Service
Rates and Fees
Online Experience
Application Process
Card / Account Used For
  • Special Purchases
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Bill

BillIllawarra, NSW

Good, but there are untapped markets!

published

The cycle industry needs this! Bikes are really expensive now, so a low interest or interest free would get lots of interest! Pardon the pun!
I would use this service again



Transparency
Rates and Fees
Application Process
Card Start DateApril 2022
Main Point of ContactOnline
Card / Account Used For
  • Special Purchases
See all answers

Excellent staff service fantastic help

published

Great staff very helpful excellent service fantastic great work quick response very friendly overall rating 10/10 fantastic updates great people to help you with anything email updates fantastic very helpful

Transparency
Customer Service
Rates and Fees
Rewards
Online Experience
Application Process
Main Point of ContactOnline
Card / Account Used For
  • Special Purchases
See all answers
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Mbrowne

MbrowneSouth East Queensland, QLD

Have been reaching out for 2 weeks. No replies

published

I have been asking to cancel my card for 2-3 weeks now & no one replies to FB msgs or emails or answers the phone. Really poor customer service. Extremely Disappointed.

Transparency
Customer Service
Rates and Fees
Rewards
Online Experience
Application Process
Card Start DateJanuary 2022
Main Point of ContactOnline
Card / Account Used For
  • Online Shopping
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Tricia

TriciaSydney, NSW

  • 2 reviews

Too much charge

published

They offer 6 months interest free for $250 above but it will ripped you off for late payment fee. They should be considerare if its a long weekend. Even for first time.

Transparency
Customer Service
Rates and Fees
Rewards
Online Experience
Application Process
Main Point of ContactOnline
Card / Account Used For
  • Special Purchases
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Gary L

Gary LPerth, WA

This is so good....

published
Transparency
Customer Service
Rates and Fees
Online Experience
Application Process
Card Start DateAugust 2016
Card / Account Used For
  • Special Purchases
See all answers
Mich elle

Mich elleCentral Queensland, QLD

Love their app

published

In the app it's great to see how much you owe to how much time you have left to pay it off. I love it.. I made my payments well before time thanks to the app. I would recommend this company to anyone. I would like to know can I use the credit card on normal purchases on items over 500 and get the same 6m interest free. As i would buy more items for about the house

Transparency
Customer Service
Rates and Fees
Rewards
Online Experience
Application Process
Card Start DateNovember 2022
Card / Account Used For
  • Special Purchases
See all answers
Keegan

KeeganSouth East Queensland, QLD

  • 3 reviews
  • Verified customer

They will talk to you if your signing up, not if your ready to close your account.

published

Impossible to close your account. You have to trick them into talking to you to do so. The app is very limited to use. If you accidently give them too much money, they will not talk to you about transfering it back, even if thats what needs to be done to close your account.

Transparency
Customer Service
Rates and Fees
Rewards
Online Experience
Application Process
Card Start DateJanuary 2020
Main Point of ContactOnline
Card / Account Used For
  • Special Purchases
See all answers

Hate it

published

Terrible and hard to close account even after you've paid. Kept calling even though I'd finished, very hard to deal with. Be very careful they don't charge interest afrer you've finished paying, BEWARE

Transparency
Customer Service
Rates and Fees
Rewards
Online Experience
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Low Rate Credit Cards

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Helen Frampton

Helen FramptonWide Bay-Burnett, QLD

Account Number 6010 7320 0636 0054

published
Transparency
Customer Service
Rates and Fees
Online Experience
Application Process
Card Start DateApril 2022
Main Point of ContactPhone
See all answers
Gabriel Coker

Gabriel CokerGreater Melbourne (Metropolitan), VIC

Was ok

published

Product disclosure was insufficient. I was uninformed of other benefits and by the time I was made aware, it was too late. Quite disappointing. Happy to have used the card though.

Transparency
Customer Service
Rates and Fees
Rewards
Online Experience
Card Start DateDecember 2018
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Ken

KenSydney

  • 2 reviews

Fraud!!!!

published

Turns out that monthly minimum fee of 76.70 x 50 is $1,151 more than the purchase price of $2,684. And this is also excluding the annual fee of $90 + interest.

Transparency
Customer Service
Rates and Fees
Rewards
Online Experience
Card Start DateApril 2020
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1 comment
Ken
Ken

Offer was 50 months interest free

Hassle Free

published

Easy to download the access Latitude's. It was very convenient and hassle free especially because we were able to purchase our tv with its 4 year warranty thu online app

Transparency
Customer Service
Rates and Fees
Online Experience
Application Process
Card Start DateMarch 2020
Main Point of ContactOnline
Card / Account Used For
  • Online Shopping
See all answers
Maree

MareeGreater Melbourne (Outer), VIC

Very unhappy with this company, want to close my account down.......cant get in touch with them!!!!

published

Purchased items on 50 months interest free which doesn't expire until Feb 2021.
Made a couple of purchases about 6 months later, put our repayments up to cover the extra balance, they did not take the extra payments off the later purchases! Just took the whole lot off the original purchase which is paid now (12 months early) and are now charging us interest because the later purchases were only 6 and 12 months interest free.
Not happy jan!!!!

Transparency
Customer Service
Rates and Fees
Online Experience
Main Point of ContactPhone
Card / Account Used For
  • Special Purchases
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Account closure

published

I would like to close my account/ cancel my gem visa however the phone lines are currently closed for help. I also cannot locate my account number in order to process account closure via the app.

Transparency
Customer Service
Rates and Fees
Application Process
Card Start DateJanuary 2020
Main Point of ContactPhone
Card / Account Used For
  • Special Purchases
See all answers
Low Rate Credit Cards

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Naveen Kumar

Naveen KumarVictoria

Convenient to shop

published

It helps a lot to when you buy big. It has given me a period of time to repay which will help in future to maintain my own financial position.

Transparency
Customer Service
Rates and Fees
Online Experience
Application Process
Card Start DateOctober 2022
Main Point of ContactOnline
Card / Account Used For
  • Special Purchases
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Karma

KarmaGreater Melbourne (Outer), VIC

One of the worst financial company out there

published

I applied for a loan, they keep asking documents after documents and after I sent all the requested documents they keep requesting different type of documents.They do not care about their customers and most of the staff who answer the phone can’t even speak English.Application process is so slow and terrible so cancelled my application.Stay away go somewhere else.

Transparency
Customer Service
Rates and Fees
Application Process
Card Start DateFebruary 2020
Main Point of ContactPhone
Card / Account Used For
  • Special Purchases
See all answers
Krishna K.

Krishna K.New South Wales

12Months EMI was auto debited in one shot from my savings account. Very bad experience and no customer service available

published

Nope, I did not travel overseas yet from the date of card issued so I did not get a chance to avail the credit card to make any international transactions

Happy Experience

published

Acquired card Locally and used same experience was quick and easy I'm a very satisfied Customers thus far thank you. I will be using at a later date as required.

Transparency
Customer Service
Rates and Fees
Rewards
Application Process
Card Start DateMarch 2020
See all answers

The reviewer stated that an incentive was offered for this review

Kat

KatDarwin, NT

Easy way to purchase interest free

published

Latitude Gem Visa card is a super easy way to make purchases interest free! I have had my card for a few years now and never had a problem! Also lots of different interest free options at so many retailers!

Transparency
Customer Service
Rates and Fees
Rewards
Online Experience
Application Process
Main Point of ContactOnline
Card / Account Used For
  • Special Purchases
See all answers
Page 2 of 38
See all Latitude Gem Visa reviews

Questions & Answers

kevin

kevinasked

hi I believe I still have a credit card with yous...well it was g.e.is there anyway I can check it is still open

No answers
Greg Gow

Greg Gowasked

gem visa. I want to cancel my credit card 437732000682140 do I have to pay the annual fee or not greg gow.

3 answers
Greg Gow
Greg Gow

cancel my credit card please.

Greg Gow
Greg Gow

cancel my credit card

Greg Gow
Greg Gow

cancel card.

Jeramil

Jeramilasked

How can I withdraw money in ATM machine using my credit card?

No answers

Get an answer from our members and Latitude Financial representatives

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