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90 questions from our users

maxine w.

maxine w.asked

My platinum ghd’s flash white when turned on then start bleeping and flashing red

Please help?

1 answer
Anna I
Anna I

Hi Maxine, mine usually does this when it times out due to inactivity. So, if it’s doing this as soon as you turn it on, then perhaps check to see whether it’s heating up fully. If not, then it sounds to me like there may be an issue with it.

Caile S.

Caile S.asked

I just got the GHD Platinum a few months ago. I was really loving this straightener until about a week ago it starts beeping, flashing red, and seems to turn off after about a minute of use. What is the reason for this?



1 answer
Megan
Megan

Exact same thing that happened to mine and it has now blown up and no longer works and I can’t get a replacement or get it fixed!!! Send it back before ghd screw you over

Xxx

Xxxasked

I have the same problem with my iron and its not even 4 months old. Can you please tell me what i an supposed to do ?

No answers
Henrike Hilbrig

Henrike Hilbrigasked

Dear Ghd
I have recently received a ghd platinum straighteners for my birthday. But every time I’ve used them about one or two minutes later a red light turns on with a loud bleeping sound and the straighteners seem to turn off.
Please could you give me some advice as I would rather not buy new ones?
email [email protected]

No answers
Erin

Erinasked

My GHD platinum just started flashing red, and is no longer heating. Can anyone tell me what this means?



No answers
Sarah H

Sarah Hasked

GHD platinum...when turned on they bleep and the red light flashes then continues to beep with red light flashing. Also not getting hot. Any help?

No answers
Susan

Susanasked

My ghd starts continuously beeping, flashing red and turns itself off as soon as I start to use it. Any help?

No answers
Salina G.

Salina G.asked

My flat iron is blinking red, does anyone know if this is a known issue? It won’t turn on or heat up.

1 answer
rina
rina

the red flashing light is normal when you start it once it’s heated it will flash red ! but if yours isn’t heating than there is an issue most likely it’s faulty

Katrina

Katrinaasked

My GHD are beeping and red light is flashing after about a minute of being on. Can you please tel me how to resolve this? Thankyou

2 answers
ghd
Customer C.ghd

Hi Katrina,

Thank you for your review.

We are sorry to hear about your experience with your ghd product and sincerely apologise for any inconvenience this has caused.

A private message has now been sent to yourself with further information.

Kind regards,
ghd

Laura A.
Laura A.

Hi GHD, I’m having the same problem, could you please let me know how this can be resolved?

sarah s.

sarah s.asked

Hello,
I have just got my straighteners and hairdryer gift set for my birthday. When you switch the straighteners on after about 2 or 3 mins there is a beep that sounds like it is dying and then the ring around the on switch starts flashing as if in sleep mode. Can you tell me if this is a problem with the appliance please. I’ve only used them about 6 times and it’s done it every time

1 answer
rina
rina

so ghds normally would make a beep sound than it should start to flash red light meaning it’s ready to be used ! if yours does that that’s normal that’s how they are made.

Misty

Mistyasked

My ghds have just started flashing red, why is this happening??

2 answers
ghd
Customer C.ghd

Hi Misty,

Thank you for your review.

We are sorry to hear about your experience with your ghd product and sincerely apologise for any inconvenience this has caused.

A private message has now been sent to yourself with further details on this matter.

Kind regards,
ghd

Margaret C.
Margaret C.

I've just got my new white ghd for xmas now its flashing red light when turned on

Bianca C.

Bianca C.asked

Hi! I’ve just received a ghd platinum straightener but seems that one minute after is turned on a red flashing light comes on and starts beeping. What does this mean exactly?
If someone could help me out I’d very much appreciate it

1 answer
ghd
Customer C.ghd

Hi Bianca,

Thank you for your review.

A private message has now been sent to yourself with further details on this matter.

Kind regards,
ghd

Louise F.

Louise F.asked

Louise
Hi my GHD Platinum straighteners have failed. The red light is flashing and it is beeping. I use them about three times a week and rely on them to keep my hair straight. I have tried all the tips on-line but nothing works. Please help I really don't want to have to buy another set?

1 answer
ghd
Customer C.ghd

Dear Louise F,

Thank you for your review.

We are sorry to hear about your experience with your ghd product and sincerely apologise for any inconvenience this has caused.

A private message has now been sent to yourself requesting some further details which will allow us to look into this for you with the relevant team.

Kind regards,
ghd

Cathryn v.

Cathryn v.asked

Hi there, It seems that a lot of the GHD's purchased flash red. Can somebody please let me know what the problem is. I paid so much money for the GHD and it has had very little use. Flashing red and not heating up. For the people that have had a response from GHD what is the verdict please? Thanks

2 answers
ghd
Customer C.ghd

Dear Cathryn V,

Thank you for your query.

We are sorry to hear about your experience with your ghd product and sincerely apologise for any inconvenience this has caused.

A private message has now been sent to yourself requesting some further details which will allow us to look into this for you with the relevant team.

Kind regards,
ghd

Maria L.
Maria L.

Hi
I have the same problem with my straightener. Can you please advise me as well?
Thanks
Maria

Kyla

Kylaasked

My ghd gold isn’t heating up, instead it’s flashing red and beeping. How can I fix it?

1 answer
ghd
Customer C.ghd

Dear Kyla,

Thank you for your review.

We are sorry to hear about your experience with your ghd product and sincerely apologise for any inconvenience this has caused.

A private message has now been sent to yourself requesting some further details which will allow us to look into this for you with the relevant team.

Kind regards,
ghd

Katelynn S.

Katelynn S.asked

Hi

My ghd goes into “sleep mode” as soon as I switch it on, it started half way through straightening my hair. Anyone know why this is happening?

Thanks
Katelynn

1 answer
ghd
Customer C.ghd

Dear Katelynn S,

Thank you for your query.

We are sorry to hear about your experience with your ghd product and sincerely apologise for any inconvenience this has caused.

A private message has now been sent to yourself requesting some further details which will allow us to look into this for you with the relevant team.

Kind regards,
ghd

AMANDA J

AMANDA Jasked

This morning i heard my GHD's making a beeping noise and when i went over it was turned on an warm?! even though I hadn't used them for a couple of days so totally did it by itself.
Is there a problem with them, super dangerous.

1 answer
ghd
Customer C.ghd

Dear Amanda J,

Thank you for your review.

We are sorry to hear about your experience with your ghd product and its something we've never heard before which is concerning.

A private message has now been sent to yourself requesting some further details which will allow us to look into this for you with the relevant team.

Kind regards,
ghd

Sue T.

Sue T.asked

I have white ghd's that normally has a white ring light that stays on when working. Now after about 5 mins working fine the light flashes red and bleeps. Any ideas?

1 answer
ghd
Customer C.ghd

Dear Sue T,

Thank you for your review.

We are sorry to hear about your experience with your ghd product and sincerely apologise for any inconvenience this has caused.

A private message has now been sent to yourself requesting some further details which will allow us to look into this for you with the relevant team.

Kind regards,
ghd

Aly A.

Aly A.asked

My GHD platinum iron was OFF but plugged in when I realized it was beeping and flashing red. please help me with an answer?

1 answer
ghd
Customer C.ghd

Dear Aly A,

Thank you for contacting us.

We are sorry to hear about your experience with your ghd product and sincerely apologise for any inconvenience this has caused.

With the type of technology in your styler, we highly recommend that you always unplug your styler from the socket when not in use and this will prevent the beeping and red flashing.
If you have unplugged it since and have tried it in another socket and still experiencing this issue, please let us know.

Kind regards,
ghd

Mel R.

Mel R.asked

Hi, my ghd gold straighteners are only 3 months old. Twice now they have made a weird noise like a dying battery siren kinda noise halfway through using them and then the ring around the on button starts slowly flashing. Is this normal? What does it mean?

4 answers
Nicki C.
Nicki C.

Hi, mine are only a week old and are doing exactly the same thing This is the 3rd pair ii have ordered and all three are doing the same thing but my daughter has the sane ones and hers dont do it so there must be a fault with them

Mel R.
Mel R.

Thanks for that. I was hoping someone would let me know if they had the same issue so I knew if it was worth sending them back

ghd
Customer C.ghd

Dear Mel R,

Thank you for your review.

We are sorry to hear about your experience with your ghd product and sincerely apologise for any inconvenience this has caused.

A private message has now been sent to yourself requesting some further details which will allow us to look into this for you with the relevant team.

Kind regards,

ghd

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