Reviewer Photos & Videos
JakjorNortheast, VIC
- VIC, Melbourne
- Verified customer
Great item, poor communication
My husband and I were lucky enough to take ownership of our classic fold this past weekend. While the handover was smooth and quick, communication in the lead up to this was very disappointing. It seems that the advertisement stating immediate delivery was not true as we waited just on a month and we were the ones making contact with Black series to find out which stages we were at etc...
Can’t fault the product so far, it tows nicely and was easy to set up!
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BryanQuakers hill
- 2 reviews
- NSW, Sydney
- Verified customer
Great experience dealing with gic sydney
From walking into the showroom in Warwick farm I found staff to be helpful and knowledgeable which wasn't always the case with other camper companies we had visited. This was probably a major factor in our decision to purchase a dominator forward fold camper. After getting camper home found a damaged tyre which was replaced immediately again all staff involved couldn't have been more helpful. Due to the circumstances have not been able to use the camper yet so this part of the review is off the purchase experience only. How we rate the camper will come after a few trips.
1 comment
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BridgetaKatherine, NT
- NSW, Sydney
- Verified customer
Great choice! Plenty of space
For our family of 4 the Classic Double Fold camper is the perfect choice. Simple to hook up and hit the road. The Double Fold is easy to set up and offers an amazing amount of space inside. Really happy; holidays cant come fast enough!
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Ashley I.South East Queensland, QLD
- QLD, Brisbane
- Verified customer
Love our Black series Patron
Staff were helpful from the start. Great range of trailers and staff focused on the right trailer for you, not the highest price. Pleased with our purchase and the quality of the build
1 comment
Black S.GIC
Hey Ashley
Thank you for sharing your review of your recent purchase. Everyone at Black Series takes delight from your happiness with your camper trailer. Please feel free to keep in touch with us on any social media of your choice.... Read more
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mumbozoSydney, NSW
- 2 reviews
- NSW, Sydney
- Verified customer
Very satisfied
We picked up our Dominator at the end of September. The team at Black Series at Warwick Farm couldn't have been more helpful. All the connection and lock up info was explained to us clearly, all the extra bits were there and they gave us a few handy tips for set up etc. A couple of weeks later we set off on a 9 day road trip to the Central West of New South Wales and the trailer didn't miss a beat. Setting up and putting away was relatively easy and quick. Everything worked - power set up, gas cooker etc. The comfort level is fantastic and the design is very practical. She tows well too. Hopefully we won't have any major dramas but if we do I expect the folks at Black Series will look after us.
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LesleyMid North Coast, NSW
- NSW, Sydney
- Verified customer
Keen to get camping
Staff demonstrated how to erect camper. Would have been helpful to go over it again as there is so much.
Very prompt service. Affixed number plate quickly & checked all lights etc were working. We had difficulty finding the shop as Cumberland Hwy & Orange Grove Rd are one & the same! Gave advice on best route to take to return home.
1 comment
Black S.GIC
Good Evening Lesley
Thank you for sharing your review of your recent purchase of our camper trailer. Everyone at Black Series takes delight from your happiness with your camper trailer. Please feel f... Read more
ree to keep in touch with us on any social media of your choice.Similar opinion? Write a review on ieatwords.com.au!
David and Elizabeth Sydney Surrounds, NSW
- NSW, Sydney
- Verified customer
WOW! Now getting to know our trailer.
We placed a deposit on our new Black Series Dominator at the Leisure Show at Panthers Penrith. We collected our Dominator on Saturday. Tom met us and showed us how to connect her to the car. Tom put our trailer's Rego. plate on. We towed our Dominator home, we pushed pulled and put our Dominator undercover in our carport, we unlocked all the drawers etc... Next Sunday we'll take our Dominator to the Burralow Camp Ground and practice put it together and packing it up. Our first trip will be to Glenbawn Dam on 6 to 8 December 2022.
1 comment
Black S.GIC
Good Evening David & Elizabeth
Thank you for sharing your review of your recent purchase of our Dominator camper trailer. Everyone at Black Series takes delight from your happiness with your camper t... Read more
railer. Please feel free to keep in touch with us on any social media of your choice.Similar opinion? Write a review on ieatwords.com.au!
AnitaSydney, NSW
- NSW, Sydney
- Verified customer
Happy customer -purchased September 2022
Very satisfied with the Alpha - value for money - gave us what we need- the quality of the build the quality of the product is worth it all.
The team at black series Liverpool were exceptional. Guided us through the whole process
1 comment
Black S.GIC
Good Morning Anita
Thank you for sharing your review of your recent purchase of our Alpha camper trailer. Everyone at Black Series takes delight from your happiness with your camper trailer. Please f... Read more
eel free to keep in touch with us on any social media of your choice.Similar opinion? Write a review on ieatwords.com.au!
Deon Lubbe
- 2 reviews
- NSW, Sydney
- Verified customer
First time Patron owner
We picked up our Patron last week Saturday, the delivery was scheduled for 30mins and we were told they will not have much time with us as they are normally fairly tight on the weekend schedule. I'm sure pick-up during week days are better as they would most probably have more time for you. We could unfortunately not do it during the week. That expected the guys gave a good run over on the trailer and we were off. We will be taking the camper out for it's inaugural camping trip next week, but it seems everything is fine so far. We have not had the time to erect everything yet, but will start doing it on the coming weekend. Great service, thanks guys.
1 comment
Black S.GIC
Good Morning Deon
Thank you for sharing your review of your recent purchase. Everyone at Black Series takes delight from your happiness with your camper trailer. Saturday's are one of our busiest day... Read more
s for pick up, we recommend if possible coming in during the week as we have more time. Please feel free to keep in touch with us on any social media of your choice.Similar opinion? Write a review on ieatwords.com.au!
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- Camper Trailers
- Verified customer
Black series camper trailer
Great camper trailer very well built very easy to set up and pack up good friendly stuff great to deal with recommend to any one looking for a well built camper or caravan
1 comment
Black S.GIC
Hey Graham
Thank you for sharing your review of your recent purchase. Everyone at Black Series takes delight from your happiness with your camper trailer. Please feel free to keep in touch with us on any social media of your choice.... Read more
Kind Regards The Black Series TeamSimilar opinion? Write a review on ieatwords.com.au!
TiffanyDarling Downs, QLD
- QLD, Brisbane
- Verified customer
Love our Black Series Camper Trailer!
The guys at Brisbane were friendly and helpful and made buying our Camper a great experience. The Camper Trailer is high quality and we enjoy going camping with our Black Series Camper!
1 comment
Black S.GIC
Hey Tiffany
Thank you for sharing your review of your recent purchase. Everyone at Black Series takes delight from your happiness with your camper trailer. Please feel free to keep in touch with us on any social media of your choice.... Read more
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BigbadSydney, NSW
- NSW, Sydney
- Verified customer
Very happy
The showroom was very good, staff were very helpful and knowledgeable about the products, the camper trailer has quality workmanship and is made in Australia. On pick-up of the trailer the staff were very helpful.
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mattCentral Highlands and Goldfields, VIC
- VIC, Melbourne
- Verified customer
very good value for money
We love our trailer. It makes life alot easier when going camping with the family. We did have a problem with one of the zips but was quickly resolved though warranty. Great value for money and the team at Black series in Melbourne are great to deal with.
1 comment
Black S.GIC
Hey Matt
Thank you for sharing your review of your recent purchase. Everyone at Black Series takes delight from your happiness with your camper trailer. Please feel free to keep in touch with us on any social media of your choice.... Read more
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- NSW, Sydney
- Verified customer
First time campers.
The store is fantastic, I wanted the luxury caravan, but having never towed a vehicle or been on a camping trip, we opted for the Classic Fold camper trailer. Easy to set up,Missing tropical poles, after calling the store the replacement poles were on there way. Staff were also extremely helpful and friendly.
1 comment
Black S.GIC
Hey Tom
Thank you for sharing your review of your recent purchase. Everyone at Black Series takes delight from your happiness with your camper trailer. Please feel free to keep in touch with us on any social media of your choice.... Read more
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Gus B.Greater Melbourne (Outer), VIC
- VIC, Melbourne
- Verified customer
Awesome camper and great service
The salesman Aleks was fantastic went out of his to fully show and demonstrate the product. He is a genuine person and would certainly be an asset to the company (don't let him go). Looking forward to using the camper and send photos back.
(I hope that Aleks gets gets notification of my review)
Regards
Gus Bormann
1 comment
Black S.GIC
Hey Gus
Thank you for sharing your review of your recent purchase. Everyone at Black Series takes delight from your happiness with your camper trailer. Please feel free to keep in touch with us on any social media of your choice.... Read more
We have passed on the message to Aleks in Melbourne. Kind Regards The Black Series TeamSimilar opinion? Write a review on ieatwords.com.au!
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Adventure BeginsSydney, NSW
- NSW, Sydney
- Verified customer
Search for the stars
Show room set up is great it shows off all models and even better all were on sale was like a kid in candy store adventually went with the Dominator Camper .Excellent value for money nothing more to spend just need time away to enjoy camper .No need for caravan parks all set up to dissappear off the grid.Excellent staff thanks guys
1 comment
Black S.GIC
Hey Adventure Begins
Thank you for sharing your review of your recent purchase. Everyone at Black Series takes delight from your happiness with your camper trailer. Please feel free to keep in touch with us on any social media of your choice.... Read more
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Stan ClarkeGreater Melbourne (Outer), VIC
- VIC, Melbourne
- Verified customer
Excellently equipped offroad trailer
We had an excellent experience with the staff who knew their product and had it well exhibited.
Seeing the product set up as we would use it reinforced the choice we made.
The quality of the product was generally very good. Equipment level was excellent.
The mounting plate for electrical connections and water connection to the kitchen slide was poorly affixed and required redress.
And the support leg under the kitchen was unable to support the weight of the kitchen and required remedial action.
Apart from those minor issues we found the set up and use of the trailer everything we hoped for. Great way to enjoy the bush.
1 comment
Black S.GIC
Hey Stan
Thank you for sharing your review of your recent purchase. Everyone at Black Series takes delight from your happiness with your camper trailer. Please feel free to keep in touch with us on any social media of your choice.... Read more
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JamieHunter Region, NSW
- 3 reviews
- NSW, Sydney
- Verified customer
Classic Fold Camper Trailer
I picked up my Black Series Classic Fold and couldn't be happier. What originally began as a fact finding mission ended up with a deposit down that day. The staff were very friendly and extremely helpful. The finance was the easiest I have ever had to deal with which took all the stress out of the purchase. My camper was missing the tropical cover pole however after leaving a message my call was returned promptly and a replacement pole is guaranteed once back in stock.
1 comment
Black S.GIC
Hey Jamie
Thank you for your honest review of your recent purchase. Everyone at Black Series takes delight from your happiness with your camper trailer. Please feel free to keep in touch with us on any social media of your choice. ... Read more
Kind Regards The Black Series TeamSimilar opinion? Write a review on ieatwords.com.au!
clinteveleighSydney, NSW
- NSW, Sydney
- Verified customer
Great trailer
It was easy to find the store,
The range of products were great
In a whole the trailer is great but they need to take note of the little things on the trailer that happens in the gavenising process..
1 comment
Black S.GIC
Hi Clint
Thank you for the great rating and everyone at Black Series takes delight from your happiness with your camper trailer. Please feel free to keep in touch with us on any social media of your choice. ... Read more
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The reviewer stated that an incentive was offered for this review
RichardSydney, NSW
- NSW, Sydney
- Verified customer
Black series Camper trailer
We purchased the Black series camper trailer from Sydney and the salesmen was good and knew a lot about the product. The trailer is made overseas and as such the quality is not great, when we got the trailer home we could not get the pump to work. It turned out that the points had not been terminated correctly lucky for us we have a family member who is an electrician and he sorted it for us but this should have been checked better before handing over to the client on pick up. We were promised a kids room when they were in stock but a couple of...Read more
months later they said they had stopped making the kids room!! We did get a refund but i would have rather received the kids room!! Overall for the price of around $10k we got what we expected so pretty happy.Similar opinion? Write a review on ieatwords.com.au!
Questions & Answers
Emma S.asked
Where can you source new brakes inc drums for the black series camper trailers? We have a Dominator and are struggling to find new brakes
3 answers
For some reason I keep getting asked stupid questions by product review who should be directing questions to GIC
Did that come to you? Sorry not too sure why
Black S.GIC
Hi Emma
You can purchase them from us directly at our Sydney Branch or you can purchase them online at
https://www.huntsmanproducts.com.au/collections/trailer-parts
They are 12'' inch.
Damien D.asked
Where can I source a replacement cover for my 2010 GIC "Camper", 12 ft tent?
Cheers
1 answer
Black S.GIC
Hi Damie
We sell the 12ft tent covers, original GIC Black Series Tent covers are $650
Shane O.asked
Hi, I have a GIC Black Series Dominator and the other day when deploying the foward fold tent the canvas caught on the tightening lug on the internal u shaped support pole as the metal top was lowering.When I saw it I stopped but too late.
The u shaped extending section bent on the left side so I need a replacement. I rang GIC brisbane where I purchased the trailer 12 months ago but no help, they did not seem to understand what I was explaining and said they could not help.
Surely replacements are available. I need someone to show they will honor their promise of after sales support, or is that just a lie, any suggestions would be appreciated.
thanks, Shane.
No answers
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Black S.GIC
Hi Bryan
Thank you for sharing your purchase experience thus far. We at Black Series take great pride in our service.
Please feel free to share any more experiences on other social media platforms.