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Gold Coast North, Brisbane North & Bayside, Springfield / Ripley, etc...Reviewer Photos & Videos
colinQueensland
- 5 reviews
- QLD, Gold Coast North
- Verified customer
Job complete
House was completed satisfactorily .
Somewhat slow to produce finished and approved working plans.
Construction proceeded and completed without any problems immediately after plans approved.
Tradesman encountered on the job were obliging and discussed detail where required .
Building supervisors were 'on the job' having a timing program for each trade and readily contactable
to discuss details and progress etc.
Costs were exactly as per Contract .
1 comment
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David ColesSouth East Queensland, QLD
- QLD, Sunshine Coast South
- Verified customer
Our overall experiences with this franchisee were negative
Million dollar house (nearly). Very nice personal GJ junior rep. Some great contracted tradies who did good work. The GJ franchisees presumably overseeing all major development tasks didn’t. Left out the critical dunny function (well, the septic anyway...there were 5 dunnies). Junior reps fault/oversight, which she later admitted, but NOBODY checked. Lawyer had to sort them out. Then, long expensive Driveway multiply cracked. Reports say defective workmanship. FRANCHISEES said QBCC are there to sort this out. “Let’s leave it to the appropriate ...Read more
body”. Never responded to QBCC requests to negotiate or view faulty work. That’s a fact. Back to the lawyers soon. BE careful! PS. This isn’t (or wasn’t) about GJ parent company. They seem to have a good rep. However, total failure trying to talk to the owners/directors, get an email to complain formally to them, get a return call in relation to the problem created by their franchisee. They do have a call centre and a chat line, but not for complaints in our experience. Makes you wonder where it all starts. All the ratings below relate to the franchisees, not their junior rep. She was great, just inexperienced. She gets a 5. They get 1’s because there isn’t a lower number.4 comments
Steph E.G.J. Gardner Homes
Hi David,
We are truly sorry to hear about your experience, this is never a good situation to hear or read about and we sincerely apologise that this is your memory of your building journey. We do ho... Read more
pe if there is anything we can do to try and help improve the overall outcome of your experience, please let us know. We most likely will be in contact with you again to check in and see what we can help with (if anything at this stage). Apologies again and wish you all the best for the future.
Appreciate the sentiment Steph but would’ve been nice to get a response from GJ Central after two calls and a chat line request without one.
Also, since I intend to fully progress this further legally, Steph, you might want to have the directors read the two damning reports building inspectors have submitted on the work. One commissioned b... Read more
y your franchisee and one well after the fact by QBCC. If GJ’s think this is all going to go away after the time and money we have now spent, not least of all on a 30 mtr driveway that is falling to bits after less than a year, they are mistaken.Similar opinion? Write a review on ieatwords.com.au!
Sandy N.South East Queensland, QLD
- QLD, Gold Coast South
- Verified customer
GJ Gardner to the rescue!
Another Builder, who we've built with twice before, let us down. GJ Gardner Gold Coast South was the only builder willing to pull up all the stops and see us in our new house within 26 weeks. We chose a plan, tweaked it a bit, went through drafting, council, colour selection etc and started the build in under 8 weeks. (It would have been sooner had our Bank not insisted on using snail mail for our documents). The whole team from Sales, Office, Construction and Management, were enthusiastic and we felt like we were their only customer with a...Read more
ll their attention focused on our build. Communication was excellent all the way through. I especially liked getting the progress photos. We were able to change a couple of things without any drama and the tradies kept the place clean as they went. We did the hand-over in 23 weeks, so they exceeded our expectations! I don't think they want to set a precedent with this though! We've been in our house for a couple of months and it's still standing, even with the terrible weather events. Haven't had any issues whatsoever. Can't recommend them highly enough.
1 comment
Steph E.G.J. Gardner Homes
Hey Sandy,
Thank you so much for taking time out of your day to write such a wonderful review. We really endeavor to make everyone's experience a positive one when building with us so we are thrilled... Read more
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Find out how G.J. Gardner Homes QLD compares to other Home Builders
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Catherine S.South East Queensland, QLD
- QLD, Gold Coast South
- Verified customer
Best Builders out there!! Highly Recommend
We chose GJ Gardner Gold Coast South on a recommendation from a friend.
We had certain things we wanted in our home that was hard for them to source ( like tiles) but they made sure they got them for us. Our site supervisor Chris was bloody amazing.
Living in Sydney and building on the GC was challenging but Chris made himself available on weekends to meet with us. Darren the owner of the business also met us on site on a weekend. To us this showed true integrity and great customer service.
Jade was amazing with her email and phone correspon...Read more
1 comment
Steph E.G.J. Gardner Homes
Hi Catherine,
Thank you so much for taking the time to write such a lovely review of the Gold Coast South Team. They are a passionate bunch of people and we are so happy to hear that reflected in you... Read more
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Ravinder S.South East Queensland, QLD
- QLD, Jimboomba
- Verified customer
Awesome product
We build our new home in Greenbank with GJ Gardner Jimboomba.
The sales Person Andy Randhawa was brilliant from the beginning to the end. As every build there were ups and downs during the build, but they were amended swiftly. The office personnel Debbie and Zoe, the Supervisor Nathan were all truly great people to work with. During the whole build period the entire team kept in contact and updated the progress. I would highly recommend them to everyone and will definitely build second home with them in future.
2 comments
Steph E.G.J. Gardner Homes
Hi there,
Thank you so much for your lovely review. For some reason, this has been published to the Brisbane Central South office's product review section instead of the team who built for you, which is Jimboomba. ... Read more
Don't worry though, I'm currently trying to switch this across for you as I can see how happy you were building with them and would obviously want the recognition going to the right people :) Thanks again for taking the time to write such positive feedback. All the best and enjoy your new GJ Gardner Home.Thanks that would be wonderful
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Mike BSouth East Queensland, QLD
- 2 reviews
- QLD, Gold Coast North
- Verified customer
GJ Gardner Homes Gold Coast are excellent builders and outstanding to deal with
From the day we met GJ Gardner Gold Coast salesman (Matt) he was extremely professional, knowledgeable and helped us in every aspect of selecting our new home. He got us through all the paperwork and contracts and then the team at GJ Gardner Gold Coast (Ashlee and crew) were excellent in getting everything specified and sorted and documented. Beau was our site supervisor and did an excellent job in managing and supervising our build. The tradesmen were great and the quality of build was excellent. Our new home is perfect and our experience with GJ Gardner was easy, professional and a delight. Not a single issue or problem. What at outstanding team at GJ Gardner Gold Coast
1 comment
Steph E.G.J. Gardner Homes
Hey Mike,
Thank you so much for such a positive review about our Gold Coast North office. They have serious passion in providing the best possible experience for their customers so we are thrilled to... Read more
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- QLD, Sunshine Coast South
- Verified customer
Very impressed
This was our fourth build over 47 years and from talking to the sales rep to completion the whole experience went extremely well. Wade our supervisor kept us well informed and nothing was too much trouble to get sorted, also the office staff were always helpful and very approachable,all in all very very happy.
1 comment
Steph E.G.J. Gardner Homes
Hi Trevor,
Thank you so much for the wonderful review, we really appreciate you taking the time to write this and we wish you all the best in the future. Enjoy your new GJ Gardner Home :)
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Dusty
- 2 reviews
- QLD, Noosa
- Verified customer
Good Salesperson Bad Build
Salesperson was good and had good solutions to pre-building queries. I have had an ongoing problem with little interest or follow up shown by any staff to fix or check on it after some rectifications to fix it have been done. The roofing coy have been back 5 times to fix another problem. I will never use or recommend this builder again.
2 comments
Steph E.G.J. Gardner Homes
Hi Dusty,
I'm really sorry to hear about your experience with our Noosa team and unusual for this office to have feedback like this so I am hoping we can resolve it and make sure you end up with a ho... Read more
Steph E.G.J. Gardner Homes
Hey Dusty,
I've spoken with the Noosa Team and they can't confirm building for a person by the name of Dusty. Could you confirm if you built with GJ Gardner Homes Noosa or was potentially another GJ ... Read more
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CathySouth East Queensland, QLD
- 2 reviews
- QLD, Brisbane North & Bayside
- Verified customer
FIRST HOME BUYERS building your own home
we had a house built with g.j Gardner at north lakes Queensland our the person who looked after us was tony Lockland. Tony was excellent he helped us design our home with everything we asked to be put in our home example a bigger shower in the ensuite, walk-in pantry . also tony helped with land purchase of a block of land to put our home . tony is still in contact with us we have no hesitation in recommending tony lockland at G.J. Gardner homes at north lakes.
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Find out how G.J. Gardner Homes QLD compares to other Home Builders
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- QLD, Jimboomba
- Verified customer
Exceeded expectations!
As a first home owner building my first house, the whole build process with GJ Gardner Jimboomba from start to finish was seamless. Andy from the sales team walked me through the entire process from start to finish and really put my mind at ease before making the leap.
The design stage with GJ Gardner Jimboomba went just as smoothly. All my questions and queries were answered in a prompt friendly manner. Debbie and the design team helped turn my dream home into a reality by guiding and helping me make smart house modifications as required.
Wi...Read more
th my build, I opted for a steel frame for structural integrity and never having to worry about termites. The house is extremely sturdy and the build quality is next to none. Likewise, the build went up without a hitch. Nathan my site manager has amazing attention to detail and delivered a truly amazing home. 10/10 service and post-build support. Extremely happy with my new GJ Gardner home.1 comment
Steph E.G.J. Gardner Homes
Hi,
Thank you so much for the kind words for the Jimboomba team. It's extremely important to us that our customers feel at ease through the process and can look back at their experience and only have... Read more
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Tracie F.South East Queensland, QLD
- QLD, Jimboomba
- Verified customer
Couldn't ask for a better building experience!!
From start to finish the building experience with GJ Gardner Jimboomba was outstanding. From the trades that were selected to the admin team responding to all queries along the way it was all fantastic. Nathan (Building Supervisor) kept us informed of everything detail and timeframe of all milestones with no major hiccups. I have no hesitation in recommending GJ Gardner Jimboomba to build your home for you. I have a beautiful home and I have these guys to thank for that. THANK YOU
1 comment
Steph E.G.J. Gardner Homes
Hi Tracie,
Thank you so much for taking the time to write this amazing review. We enjoyed every minute of building your home and hope you make loads of memories for many years to come in your new GJ ... Read more
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JudeWide Bay-Burnett, QLD
- 2 reviews
- 1 like
- QLD, Fraser Coast / Bundaberg
- Verified customer
The Home We Never Thought We'd Own
Our first contact with G.J. Gardner, Hervey Bay was an online inquiry which was answered by David Hinds. Right from the start it was evident that he was very helpful and that was proven over the first few months of negotiations & planning. His skill at coming up with the right home for our particular requirements, with some of his own suggestions that were helpful & pleasing, made us very happy and hopeful of a good outcome with our first & last home built for us.
All the office staff were most friendly & helpful and we got to know the contract...Read more
1 comment
Steph E.G.J. Gardner Homes
Hi Jude,
Wow, what a kind review, thank you so much for taking the time to write about your experience with our team. We pride ourselves on delivering not just a beautiful home, but a wonderful journ... Read more
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SarahQueensland
- 2 reviews
- 1 like
- QLD, Sunshine Coast South
- Verified customer
I can’t believe how smooth everything went, from choosing the plans to getting the keys!
For a first house, we weren’t sure what to expect. Who knew something so big and important could go so smoothly! Like Trevor said, that’s how it’s supposed to go, when it’s done right! And he was so right about that! GJ Gardner sure know how to build a house the ‘right’ way and ensure everything goes perfectly, so you get to sit back, relax and enjoy the exciting parts & all of the communication was great! Might I add, our house is way nicer than all of our friends houses, I may be biased, though they build nothing short of quality, and for that we are so relieved we didn’t choose another builder! We couldn’t be happier! Saying we are in love with our new home is an under statement!
2 comments
Steph E.G.J. Gardner Homes
Hey Sarah,
What a lovely review! Thank you so much for taking the time to write this review and all the kind words you've said. We really take pride in delivering people the home they had pictured so... Read more
You’re Welcome. And so you should take pride, so much to be proud of!
Thanks Steph E
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L P HolmesSouth East Queensland, QLD
- QLD, Sunshine Coast South
- Verified customer
The best build ever!
We’ve built 7 homes and numerous reno’s so in our experience GJ Gardner has to be one of the most well managed builders to date.
The site was always clean, the tradies were professional and the attention to detail of the finished home was perfect.
We would recommend them to anyone thinking of building on the Sunshine Coast.
1 comment
Steph E.G.J. Gardner Homes
Thank you so much for your kind words, we are so humbled to know you enjoyed your experience as much as you've described. We sincerely hope you create many great memories in your new GJ Gardner Home for many years to come.
All the best!
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Aaron W.South East Queensland, QLD
- QLD, Brisbane North & Bayside
- Verified customer
Not That Trusted After All
I had two General Managers, Three Construction Managers and 8 Site Managers in the over 3 years it took this company to build my home. Not one of them appeared to have ever heard of hand over. Then when I had issues with work they had done they denied responsibility and tried to constantly make me pay for rectification.
1 comment
Steph E.G.J. Gardner Homes
Hi Aaron,
I'm really sorry to hear how your experience went. We will get in touch with this specific office and discuss what has happened. We sincerely apologise that you haven't enjoyed this experie... Read more
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Akash SubbaSouth East Queensland, QLD
- QLD, Brisbane North & Bayside
- Verified customer
6 months since handover!!! Very happy living in our dream house...
Today has marked exactly 6 months since GJ Gardner North and Bayside did handover our beautiful house. We are extremely happy living in the house since then. We have a pleasant building experience. The journey took longer than expected but we are really pleased with the end result.
No one is perfect in this whole world. Yes, we had few moments where we felt bit low / slow with the process but the quality of service and standards we received at the end are extremely satisfying.
We would like to thank Sales Consultant Blake for his inputs and ...Read more
helpful advice from the consultants to settlement. He was very attentive and listened to our concerns well and give best advice to suit our needs. During the construction, we have few site supervisors – I would like to recall John and Kevin who kept us in loop and updated us with progress. Bridgette from Strathpine office has also been very helpful on moving things well. Each member of the team was very professional and went above and beyond. The attention to detail was incredible and the inclusions were definitely value for money. We are extremely happy to be living in a home that flows so easily through all the spaces and would absolutely recommend GJ Gardner Brisbane North and Bayside to any prospective home builders. Once again thanks to the entire team.1 comment
Steph E.G.J. Gardner Homes
Hi Akash,
Thank you so much for your review - we are so glad to hear Blake was able to walk you through the journey in a positive way.
Building someone's home is such an important job to us and we ho... Read more
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- QLD, Springfield / Ripley
- Verified customer
Fantastic service
Iain and the team at GJ Gardner Springfield were wonderful, making our dream home a reality. The entire team are thorough, personable and professional. I would recommend them for anyone wanting to build their own home.
1 comment
Steph E.G.J. Gardner Homes
Hi Caitlin,
Thank you very much for the positive review, we are really grateful for the kind words.
All the best for the future in your new GJ Gardner Home.
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Todd J.South East Queensland, QLD
- QLD, Jimboomba
- Verified customer
Excellent build. Very happy.
The staff at GJ Gardiner Homes Jimboomba - from Andy in sales to Debbie and Zoe from the office and Nathan our site supervisor - were all excellent to deal with. They met our budget and design requirements and explained all the processes throughout the build making our lives very easy. We would highly recommend Andy and the team from GJ Jimboomba to anyone. thanks guys
1 comment
Steph E.G.J. Gardner Homes
Hi Todd,
Thank you so much for the lovely review - we are so grateful to be able to build homes for people like yourself and we really do hope you enjoy your new GJ Gardner Home for years to come.
All the best!
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Ben and JeanetteSouth East Queensland, QLD
- QLD, Jimboomba
- Verified customer
Project well done
G J Gardners staff were very helpful in all facets of the building of our home, Debbie went out of her way to help us, we commend her along with Andy the salesman and Nathan the Project manager. They were so knowledgeable and helpful and went to extremes to help us. Andy put in 100% from the start to the finish which we highly recommend to anyone building a home. He is exceptional in planning and kept us to our budget.
3 comments
I would highly recommend G J Gardner to anyone wanting to build a home
Andy Randhawa is a very professional person in his sales ability to plan and execute a project from beginning to the end.
Stephanie E.G.J. Gardner Homes
Hi Ben and Jeanette,
Thank you for such a positive review, we pride ourselves on delivering a good home but also an enjoyable experience through the building process so we are delighted to hear you h... Read more
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Bob DSouth East Queensland, QLD
- 3 reviews
- QLD, Jimboomba
- Verified customer
A Superior sales experience with Andy Randhawa.
The sales experience was great and I would give it 100% satisfaction. Very knowledgeable fellow who went far and above what was expected and he is a nice fellow to boot.
The building experience was probably a 8.5 out of 10.
1 comment
Stephanie E.G.J. Gardner Homes
Hi Bob,
Thank you very much for the positive review and your kind words about Andy. He's very passionate about helping customers so we are glad that reflected in how he treated you.
We wish you all ... Read more
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Questions & Answers
Charlieasked
We are looking at building in Maroochydore or Yandina and choosing a builder at the moment. Does anyone have up to date reviews of GJ Gardner Sunshine Coast North for Yandina or South for Maroochydore. How do they compare with Coral or Plantation homes?
2 answers
Steph E.G.J. Gardner Homes
Hi Charlie,
I won't speak on behalf of the clients but each office has a page on here dedicated to reviews for their area, perhaps ask one of them? Sunshine Coast South has had two reviews as recently as a few weeks ago so I'm confident they would respond to you if you asked them anything you needed to :)
Thanks, best of luck in your building journey.
Steph E.G.J. Gardner Homes
Charlie we have a client from the Noosa office willing to have a chat with you directly if you like? I won't provide their details on a public forum so if you could email me directly, I will provide you their contact details.
Thanks,
Sylvia Jiaasked
HELLO, I want to build a new house in Gold Coast. Are there one project manager who can speak Chinese?
1 answer
Stephanie E.G.J. Gardner Homes
Hi there,
We don't have one on staff but if you email Simon Curtis, the General Manager, he will happily organise one for you. His email is [email protected]
Thank you!
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Steph E.G.J. Gardner Homes
Thank you so much for your kind words. We are so appreciative you took the time to write this and glad you enjoyed your building experience with us.
We wish you al the best for the future and hope you enjoy G.J. Gardner Home :)