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HarveySydney, NSW
This new gleamous water heater has been an absolute god-send.
This unit has been an absolute god-send. We replaced a Hocking unit which was the same three phase 20 amps per phase supplied unit however the difference in control ability of the heat out is chalk and cheese. The Hocking was pressure sensitive and if we tried to cool down the heat of the shower the Hocking would then switch off leaving us with cold shower. This Gleamous unit keeps the temperature constant and provides an ideal shower without having to use the cold tap at all. I will do another review after having it through the winter. If we want hot water in the kitchen sink the Gleamous is easy to manually (touch button) able to provide up to 50celcius. Thankyou
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Very happy.
We purchased this hot water system to replace an existing tank. Our old tank was taking up so much space but this one fits into our kitchen cupboard. I actually was quite shocked that a unit of this size provides us with hot water to our bathroom, kitchen & laundry.
1 comment
Gleamous A.Gleamous
Hi Samantha,
Thank you so much for taking the time to review our product! We agree - it is convenient that the system is space saving and works well. We are so thrilled that you have had good results. Thank you again :)
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Not hot enough
Have to turn the flow to the lowest level possible to ensure I can get the temperature north of 40 degrees Celsius. If I have the shower on even close to max capacity, the temperature drops back to 25 degrees. Will look to replace in the next few months as its not sufficient for my needs.
1 comment
Gleamous A.Gleamous
Hi Sam,
I am so sorry to hear that you haven't had the best experience with our GL5. ... Read more
We would like to send out a technician to resolve this problem as soon as possible. It would be greatly appreciated if you could please give us a call on 1300 550 490, at your earliest convenience so we can arrange a time best suited for you. Any of our team members will be able to help. We look forward to hearing from you soon!Similar opinion? Write a review on ieatwords.com.au!
Simon Wax
- 2 reviews
Great Product
I have had one of these units for around 4 years and it worked reasonably well. It will definitely save money in the long run and is easy to install if you have 3 phase power available.
After around 4 years the unit progressively started to struggle to come on. I contacted the company and they advised me it was probably the flow switch that turns the unit on. They were very helpful. Having technical experience I changed the part and it now works perfectly. The small magnet in the flow switch seems to loose its charge over time, which can't re...Read more
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Internmittent fault
I bought mine 2 years ago. Intermittently, it changes the output temperature or just doesn't work. Now it stopped all together. A repair would cost half of what I paid for it or more. Support sucks.
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Peter CareyPerth
Great Unit
We are so happy with our Gleamous 5G instant hot water system. It saved so much space in out 9th floor apartment and has been far more economical to run than our previous hot water storage system. We had tried other instant hot water systems in our units but none of them would produce hot water at our 9th floor low water pressure. The Gleamous 5GL will work at a water volume of 2 Litres per minute. When a minor problem occured 10 months after its instillation the Sydney office had a technician to us in Perth the very next day. The problem wa...Read more
s solved and fixed later that afternoon. Gleamous Australia pulled out all stops for us and I cannot speak highly enough of there service attitude and prompt repair. Smart looking and works at 2l/minute No remote controlSimilar opinion? Write a review on ieatwords.com.au!
StanSydney, NSW
- 2 reviews
- 3 likes
terrible support (if at all) and stops working out of nowwhere
i'm pretty satisfied with the performance until very recently where the unit stops working for no apparent reason and has happened 5 times in part 6 weeks. To get it working again, all it takes is just a push of a button and it starts performing normally. Happened today and just came back after doing that button thingy so i finally decided to sit back and write a review about it. Support is hopeless, called them and explained the problem 2 days ago and they said that someone will call me. No one called me and by that time the problem occured again.
heats in a matter of 5-7 seconds to the desired temp.
stops working every now and then
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Questions & Answers
Colinasked
My gleamous g electric water heater is not getting hot just warm only two years old
1 answer
Difficult to answer. Not enough information. Do you live in a very cold area? How much lower is the output temperature than that selected?.
Possible one of the phase elements is not working ???
HeyIts007asked
What about the water filter? I know that with the continuous flow gas hot water units you need to periodically clean the water inlet filter of debris that accumulates over time, otherwise it reduces the water flow. Apparently this can result in a lower performance and even stop the unit completely, if there is insufficient water flow.
1 answer
I haven't thought that through although i'm noticing this right now so probably need a cleanup at this stage. The problems i've experienced are more electrical problems and have been around since first 6 months and solves the problem after restarting the unit.
gyeasked
What buttons did you press to get it working again?
2 answers
It's the main power button that brings it back up and running.
What about the water filter? I know that with the continuous flow gas hot water units you need to periodically clean the water inlet filter of debris that accumulates over time, otherwise it reduces the water flow. Apparently this can result in a lower performance and even stop the unit completely, if there is insufficient water flow.
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Gleamous A.Gleamous
Thank you for your kind review, Harvey! We are very happy to hear you that you are pleased with the hot water system. We look forward to your feedback in the winter!