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Reviews

3.6

2,554 reviews
5
(1,184)
4
(506)
3
(110)
2
(78)
1
(676)
  • Product Quality
    1.8 (31)
  • Return Claim MadeYes (9) · No (46)
  • Shipping
    2.1 (25)
  • Warranty Claim MadeYes (6) · No (48)
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Reviewer Photos & Videos

Mike Links

Mike LinksSydney, NSW

  • 3 reviews
  • Verified customer

Bionic Trimmer does not Satisfy

published

Delivery was pleasantly quick. The performance of the trimmer is very disappointing. The concept is good, but the power is so weak, that it stops every few seconds. It is incapable of doing any useful work.



Product Quality
Shipping
Warranty Claim MadeYes

Delivery time

published

the publicity talks about allowing up to 28 days for delivery when i rang on the 28th day I was told it would be another 7 days a least due to high demand. It would have been nice to be informed about this.

Shipping
Return Claim MadeNo
Warranty Claim MadeNo
DgDe

DgDeSouthwest, VIC

  • 2 reviews

MY FIT JEAN SIZING INCORRECT

published

I just received 2 pairs of the MY FIT JEANS after a very long wait after purchasing from GSD.. Delivery is way too slow!! I am a standard size 14, everything I buy is a 14 and I thought after watching a Video about these Jeans that I would have a little extra room if needed since they state they fit upto a size 16.. I am sooooo disappointed as I can get them on but just cannot do them up as they are too small.. I am NOT a size 18 and up but this is the sizing I would need in these Jeans.. After such a long wait for them to arrive I am not going to even bother and waste my time trying to send them back but gift them to someone I know they will fit.. I am very disappointed that the Australian sizing is way off..



Product Quality
Shipping
Return Claim MadeNo
Warranty Claim MadeNo
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Lindsay

Lindsay

  • 3 reviews
  • 1 like

don't buy the hand held sewing machine it doesn't work

published

Absolute rubbish. and like everyone else it's not until after you order you find out it takes the a month(s) to actually get around to bother sending it. word word word

Shipping
Return Claim MadeNo
Warranty Claim MadeNo

Absolutely RUBBISH service

published

I will never use this service again. The after sales service is garbage and dispatch time of products is 28 days. Buy ANYWHERE else and save yourself headaches.
Call centre will lie to you and tell you they are located within Australia, no customer service notification if a product you buy is out of stock and on back order and around a 2 hour wait time on their ridiculous call centre wait times.

Product Quality
Shipping
Warranty Claim MadeNo
Lydia

LydiaGreater Melbourne (Metropolitan), VIC

  • 4 reviews

Appalling customer service and product supply

published

I purchased a number of items from Global Shop Direct on 23/10/2019 via telephone with the advice that supply would occur between 10 days- maximum 4 weeks. Approx. 10 days ago I called customer service as I had not yet received the items and requested they advise me if there would be any further delay. I never heard anything back so I sent an email and then today (2/12/2019) tried calling again only to be advised that a number of items are unavailable until late January. Appalling and deceptive customer service - be careful in ordering as they appear to be over committed. I will never purchase from them again.

Return Claim MadeNo
Warranty Claim MadeNo
Jenny M

Jenny MLaunceston, TAS

  • 2 reviews
  • 1 like

Slow delivery.

published

Wont be buying from GSD again, ordered items on 7th. Oct only just received it (29th Nov) and item faulty. Sent emails to check where order was told supply problems.

Return Claim MadeNo
Warranty Claim MadeNo
Robert J

Robert JAU

  • 2 reviews

Oh so slow to send goods

published

GSD's slow response to sending goods purchased is poor. After placing an order, it takes mostly 4 weeks before the goods arrive, yet they take money straight away. Communication between GSD & client isn't great either to explain why goods are so slow to be sent. Seriously thinking of discontinuing purchases in future from GSD.

Product Quality
Shipping
Return Claim MadeNo
Warranty Claim MadeNo
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Di Rowland

Di RowlandNorthern Region, NSW

Postage rip off

published

Ordered three products and forgot to put coupon code on order for free delivery. Arrived yesterday charged 3 lots of postage and handling, all packed in one small box. Will never buy from this company again

Return Claim MadeNo
Warranty Claim MadeNo
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Extremely slow to post product!!!

published

I am quite disappointed at hoe SLOW they are to post/freight/send my product and how slow and vague they are in response to my communication with them. It was easy to order and very easy to pay but after that not so good at all. I have no idea about the quality of my purchase as I am yet to receive it.

Return Claim MadeNo
Warranty Claim MadeNo
SUZZIE

SUZZIESydney, NSW

  • 4 reviews

No replacement parts

published

I bought the trimmer for my Husband. I took it that when you buy a product you can buy any part that needs replacing. eg: zip ties.
I asked GSD if I could get them from them. NO, go to a hardware shop and buy normal cable ties.
The zip ties are very flimsy and brake easily. It's hard to put them on and you need 2. It takes longer to put them on, than the time it takes for them to brake.
If I knew all of this, I would never have bought the trimmer. My advice is DON'T BUY.

Product Quality
Return Claim MadeNo
Warranty Claim MadeNo

FAST SEW IS RUBBISH

published

Recently purchased the Fast Sew hand sewing machine two for one offer. One was broken straight out of the box. The second one doesn't do what was advertised. The instructions are very vague and unclear. The quality of the product is poor. They are cheaply made rubbish. Couldn't return them as they were not opened till a birthday which was after the return policy. The product would get a zero if I could.

Product Quality
Shipping
Return Claim MadeNo
Warranty Claim MadeNo
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Oscar

OscarNorth-West & West coast, TAS

  • 2 reviews

What a waste of time

published

Have waited 21 days so far for crystal window cleaner. Was told up to 28 days but goods should be despatched fairly quickly. Can get deliveries from America
In 4 days so from chullora it should be over nite especially when your money has been taken. Will not use or recommend them again.

Return Claim MadeNo
Annick

AnnickSydney, NSW

  • 2 reviews

Bad customer service and beware if they have lose your contact number they will send you to debt collection . no more.

published

I bought set cost me 49$ they lost my phone number and my email address they send me to debt collection I bought a lot of products with global Shop but never expected. That from them . I will never make that mistake again .

Product Quality
Shipping
Return Claim MadeNo

Don't waste your money

published

Received Starlyf with a second free as promised. What an absolute have.......product does NOT work as shown on TV. In fact does not work at all. Absolute rubbish. Money wasted. Wouldn't bother even sending it back after reading other reviews.

Product Quality
Shipping
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Lindaj

LindajSouth West, WA

  • 4 reviews

Full Crystals.....

published

Great received my order... but only one bag of Crystals arrived not good 6/10 looking forward to using this product as displayed on TV will review after I use it!!

Return Claim MadeNo
HEATHER FARLEY

HEATHER FARLEY

  • 2 reviews
  • 3 likes

Months later still waiting

published

Purchased in September, now half way through November, rang and told still not sent, no apology at all, terrible service, never again. Do not buy unless they give you a delivery date

Return Claim MadeNo
Warranty Claim MadeNo
bob

bobMid West, WA

hand sewing machine non delivery

published
Return Claim MadeNo
Warranty Claim MadeNo
Kerryn

KerrynFar North Queensland, QLD

  • Verified customer

Feeling ripped off!!!

published

Ordered 2 for 1 offer hand sewer $49.95. Next day find same hand sewer at Post Office for $19.95. I should have got 2 for the price of 1 @ $19.95

Product Quality
Shipping
Return Claim MadeNo
Warranty Claim MadeNo
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muzza

muzzalaunceston

Not happy

published

I brought the gotham steel smoke less grill it got returned with no problems because the adptor would not fit into the appliance when the replacement arrived the amount of force I used to insert the adaptor was ridiculous I thought it would break obviously a design fault no other problems

Return Claim MadeYes
Page 2 of 128
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Questions & Answers

Car

Carasked

Would like to know where my order is that I ordered on 17/4/20. Cant track it

No answers
sis

sisasked

What sizes are these bras as related to 12, a,b,c, 14 etc a,b,c,

No answers
dencoen

dencoenasked

What are the sizes I'm a 16 dd

No answers

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