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Reviews

4.5

184 reviews
5
(132)
4
(36)
3
(7)
2
(3)
1
(6)
  • Build Stage
    • Post-Construction (97)
    • Pre-Construction (3)
  • Customer Service
    4.6 (86)
  • Site Admin
    4.5 (80)
  • Timeliness
    4.5 (80)
  • Structural Integrity
    4.6 (76)
  • Plumbing & Waterproofing
    4.5 (78)
  • Electrical & Lighting
    4.6 (80)
  • Flooring
    4.7 (77)
  • Transparency
    4.5 (69)
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leahdeluca1

leahdeluca1Perth, WA

  • Verified customer

First home bliss

published
Customer Service
Transparency
Site Admin
Timeliness
Structural Integrity
Plumbing & Waterproofing
Electrical & Lighting
Flooring
Build StagePost-Construction
Construction End DateNovember 2022
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1 comment
GO Homes
GO HomesGO Homes

The reviewer stated that an incentive was offered for this review

  • Verified customer

Go homes where great from start to finish

published

I had a great experience with go homes from start to finish. We dealt with Neil Boyd on design and house and land package. He was first class.
We found the app extremely helpful and kept us up to date on what stage or build was at. With photos.
The site supervisor was also very approachable and helpful as of the employees we dealt with in the office.
We would and will be recommending go home to friends and family.
Thank you for our lovely home. GO HOMES

Customer Service
Transparency
Site Admin
Timeliness
Structural Integrity
Plumbing & Waterproofing
Electrical & Lighting
Flooring
Build StagePost-Construction
Construction End DateApril 2022
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1 comment
GO Homes
Admin T.GO Homes

Hi Graham,
Thank you so much for your 5 Star review! We are so pleased to hear you enjoyed your building experience and that you would recommend us to others!
We wish you all the best in your new GO home.
- GO Homes team

The reviewer stated that an incentive was offered for this review

lewis

lewisPerth, WA

  • Verified customer

Good service

published
Customer Service
Transparency
Site Admin
Timeliness
Structural Integrity
Plumbing & Waterproofing
Electrical & Lighting
Flooring
Build StagePost-Construction
Construction End DateNovember 2022
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1 comment
GO Homes
Admin T.GO Homes

Hi Lewis,
Thank you for your review! We're pleased to hear you had an overall good experience building with us, however we are sorry to hear about those few issues.
We hope you're happy with your new home and wish you all the best!
- GO Homes team

The reviewer stated that an incentive was offered for this review

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Mikey P.

Mikey P.Peel, WA

  • Verified customer

EXCELLENT! 2nd home built, Cannot FAULT. 5 STAR!

published
Customer Service
Transparency
Site Admin
Timeliness
Structural Integrity
Plumbing & Waterproofing
Electrical & Lighting
Flooring
Build StagePost-Construction
Construction End DateNovember 2022
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1 comment
GO Homes
Admin T.GO Homes

The reviewer stated that an incentive was offered for this review

Yusof

YusofPerth, WA

  • Verified customer

Tallal is a superstar!

published

Updates on the GoHomes portal are regular, all documents, plans and photos of the progress of the build were on the portal. Workmanship was excellent, the build was better than we pictured. Tallal listened to our needs and delivered exactly what we asked for. We built at the Iluma Estates in Bennett Springs. Start of construction to finish took about 7 months. No hiccups in between and we visited the site religiously almost every weekend. Very happy with the outcome of what is hopefully our forever home. Highly recommend GoHomes and Tallal to friends and family.

Customer Service
Transparency
Site Admin
Timeliness
Structural Integrity
Plumbing & Waterproofing
Electrical & Lighting
Flooring
Build StagePost-Construction
Construction End DateSeptember 2022
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1 comment
GO Homes
Admin T.GO Homes
Isaac

IsaacPerth, WA

  • Verified customer

Not a good experience

published
Customer Service
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Site Admin
Timeliness
Structural Integrity
Plumbing & Waterproofing
Electrical & Lighting
Flooring
Build StagePost-Construction
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3 comments
GO Homes
Admin TeamGO Homes
Isaac
Isaac

Hi,

Thanks for letting us know, we are still awaiting for the phone call from GO homes.

GO Homes
GO HomesGO Homes

The reviewer stated that an incentive was offered for this review

Ross

RossWestern Australia

  • 2 reviews
  • Verified customer

Seamless from Start to Finish

published

As a first time home builder the whole process was smooth and simple. GO Homes were easy to work with and always in contact. Issues were identified and rectified as soon as they came to light and the final product speaks for itself. Would recommend to anyone looking to build.

Customer Service
Transparency
Site Admin
Timeliness
Structural Integrity
Plumbing & Waterproofing
Electrical & Lighting
Flooring
Build StagePost-Construction
Construction End DateOctober 2022
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1 comment
GO Homes
Admin T.GO Homes

The reviewer stated that an incentive was offered for this review

Courtney G.

Courtney G.Perth, WA

  • Verified customer

Positive First Time Build Experience

published
Customer Service
Transparency
Site Admin
Timeliness
Structural Integrity
Plumbing & Waterproofing
Electrical & Lighting
Flooring
Build StagePost-Construction
Construction End DateOctober 2022
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1 comment
GO Homes
Admin TeamGO Homes

The reviewer stated that an incentive was offered for this review

Sana Parvez

Sana ParvezPerth, WA

  • Verified customer

Good experience for first home built :)

published

As a first home built our journey was pretty good and without any hassles. I was bit scared at the start regarding the built but all the issues were handled and resolved quite well. My final cost did exceed the estimated cost but not by huge amount .. overall I m quite satisfied .

Customer Service
Transparency
Site Admin
Timeliness
Structural Integrity
Plumbing & Waterproofing
Electrical & Lighting
Build StagePost-Construction
Construction End DateJuly 2022
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1 comment
GO Homes
Admin T.GO Homes

Hi Sana,
Thank you so much for your review and congratulations on building your first home! We're pleased to hear you had a good experience and are happy with your new home.
We wish you all the best
- GO Homes team.

The reviewer stated that an incentive was offered for this review

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ShinCass

ShinCassPerth, WA

  • Verified customer

A stress free 1st home

published

Building can be overwhelming - but GO homes took that and left us with an easy stage by stage process which left us at ease. The communication we received was constant and informative . We had one or two tiny bumps towards the end but they were handle super efficiently. We build bang on the button of what was estimated .

Build StagePost-Construction
Construction End DateOctober 2022
1 comment
GO Homes
Admin T.GO Homes

Hi ShinCass,
Congratulations on your first home and thank you for your review! We are so pleased to hear you had a positive experience building with us and we wish you all the best.
Thanks again,
- GO Homes team

The reviewer stated that an incentive was offered for this review

Emad

EmadPerth, WA

  • Verified customer

Quality home design, professional staff member

published

Home Building started and end according to the plan
Staff member are friendly and professional . I love the online portal were I could track progress of my home.
Receiving ongoing updates during each stage
work done in quality manner
After final inspection things were adjusted in professional manner and on time
Final cost was equivalent to the estimated cost

Customer Service
Transparency
Site Admin
Timeliness
Structural Integrity
Plumbing & Waterproofing
Electrical & Lighting
Flooring
Build StagePost-Construction
Construction End DateApril 2022
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1 comment
GO Homes
Admin T.GO Homes

Hi Emad,
Thank you so much for your 5 Star review! We are so pleased to hear you had such a positive experience and that you're happy with your new home.
We wish you all the best in your GO home.
- GO Homes team.

The reviewer stated that an incentive was offered for this review

  • Verified customer

Amazing from start to finish

published

From start to finish our experience with GoHomes has been amazing.
The communication & customer service was exceptional throughout our journey.

We are so pleased with our home, its everything we hoped for and more!
We would definitely recommend building through GoHomes :)

Special shout out to Shaye, Cassie & Andrew who were great throughout our construction progress, keeping us updated at all times :)

Customer Service
Transparency
Site Admin
Timeliness
Structural Integrity
Plumbing & Waterproofing
Electrical & Lighting
Flooring
Build StagePost-Construction
Construction End DateOctober 2022
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1 comment
GO Homes
Admin T.GO Homes

The reviewer stated that an incentive was offered for this review

meilee

meileePerth, WA

  • Verified customer

Amazing first home

published

My first build ever and it was amazing from start to finish. There was only one small issue that we had in our ensuite due to the size of the towel rail blocking our shower door from fully opening but that was easily sorted out by our construction consultant Nicole. Construction was completed within stipulated time frame. Cost was within budget. Special shoutout to Neil and Nicole for being super helpful and always being there for us when we had queries. We did not get an inspector to inspect the house but from our inexperienced eyes it looks really good.

Customer Service
Transparency
Site Admin
Timeliness
Plumbing & Waterproofing
Electrical & Lighting
Build StagePost-Construction
Construction End DateDecember 2022
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1 comment
GO Homes
Admin T.GO Homes

Hi Meilee,
Thank you so much for your 5 Star review! We are so pleased to hear you had such a good experience and that you're happy with your new home. We wish you all the best.
- GO Homes team.

The reviewer stated that an incentive was offered for this review

CSAR11

CSAR11Perth, WA

  • Verified customer

We love our first home!

published

From start to finish our experience with GoHomes was amazing! From the moment we stepped into a display home we were pretty much sold, not only from the home but also the service we received. Our home was finished on budget and within the expected time frame with little to no issues. Vicki, Cassie, Shae and Ray all kept us well informed and a part of the process. Would definitely be building with them again.

Customer Service
Transparency
Site Admin
Timeliness
Structural Integrity
Plumbing & Waterproofing
Electrical & Lighting
Flooring
Build StagePost-Construction
Construction End DateSeptember 2022
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1 comment
GO Homes
Admin T.GO Homes

The reviewer stated that an incentive was offered for this review

Christine R

Christine RAU

  • 5 reviews
  • Verified customer

Correction: Soft Plaster

published
Build StagePost-Construction
Construction End DateFebruary 2022
2 comments
GO Homes
Admin T.GO Homes

Hi Christine,
We're very sorry to hear about the painting in your home. Can you please email your build details and info to so we can look into this further?
Thank you,
- GO Homes team

Christine R
Christine R

Don't worry, they already know, also, I wish it was the paint now. Looks like my house suffers from soft plaster, I will be updating my review shortly.

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Andrew H.

Andrew H.Perth, WA

  • Verified customer

Every step was carefully placed!

published

Our build process was an absolute delight, everything was well thought out and done to the highest quality which we expected

Any little issue or questions we had were answered by days end and the staff were only happy to help.

I would highly recommend any of the staff from office to site supervisor to our salesman it was a wonderful experience especially compared to some of the builders our friends went through!

Customer Service
Transparency
Site Admin
Timeliness
Structural Integrity
Plumbing & Waterproofing
Electrical & Lighting
Flooring
Build StagePost-Construction
Construction End DateSeptember 2022
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The reviewer stated that an incentive was offered for this review

Sandima J.

Sandima J.Western Australia

  • Verified customer

Good builder

published

We have a great building experience with GO Homes. Process was smooth from the beginning to the end. Especially, We had a great support from Vickie Matthews who was our sales consultant with our house plans and designs.

And everything was under the budget as we expected. We had no issues whatsoever during the building period. Site was very clean and accessible at the time. We found a few mistakes during the First Building Inspection, but GO homes managed to rectify them less than 10 days.

Overall, we have a good building experience with GO homes. We would definitely like to recommend GO homes to our friends and relatives who are looking to build in the future.
Thank you GO homes for our beautiful Home !!

Customer Service
Transparency
Site Admin
Timeliness
Plumbing & Waterproofing
Electrical & Lighting
Flooring
Build StagePost-Construction
Construction End DateSeptember 2022
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1 comment
GO Homes
Admin T.GO Homes

Hi Sandima,
Thank you so much for your 5 Star review! We are so pleased to hear you had a positive experience and that you would recommend us.
We wish you all the best in your new GO home!
- GO Homes team.

The reviewer stated that an incentive was offered for this review

PMc

PMcPerth, WA

  • Verified customer

Good builder

published

Sales rep offered some different houses that I was very impressed with and eventually went with a design he offered. Was very easy to make the changes (taking 2 rooms off of plan) and other smaller changes.
Construction had a few normal issues which were fixed promptly when myself or the supervisor realised. Happy with the overall finish of the house.

Customer Service
Transparency
Site Admin
Timeliness
Structural Integrity
Plumbing & Waterproofing
Electrical & Lighting
Flooring
Build StagePost-Construction
Construction End DateAugust 2022
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1 comment
GO Homes
Admin T.GO Homes

The reviewer stated that an incentive was offered for this review

Cyndi

CyndiPerth, WA

  • 4 reviews
  • 1 like
  • Verified customer

Pre construction administration could have been a lot better

published
Customer Service
Transparency
Site Admin
Timeliness
Structural Integrity
Plumbing & Waterproofing
Electrical & Lighting
Flooring
Build StagePost-Construction
Construction End DateSeptember 2022
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2 comments
GO Homes
Admin T.GO Homes
Cyndi
Cyndi

The reviewer stated that an incentive was offered for this review

  • Verified customer

Very good work

published

Very nice work by Go homes team, didn't have any problem during the construction, period very much impressed by Puneet, Mark, and rest of the team did awesome job.
Thank you guys

Customer Service
Transparency
Site Admin
Timeliness
Structural Integrity
Electrical & Lighting
Build StagePost-Construction
Construction End DateJuly 2022
See all answers
1 comment
GO Homes
Admin T.GO Homes

Hello!
Thank you so much for this great review. We are pleased to hear you had a positive experience and we hope you enjoy living in your new GO home!
We wish you all the best
- GO Homes team

The reviewer stated that an incentive was offered for this review

Page 2 of 10
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Questions & Answers

Natalie

Natalieasked

Without putting any of the other builders down may I kindly ask why someone should choose to build their home with you (Go Homes) over another builder? What makes you a step above the rest? What is it that makes you different? What quality do you bring to the table? Thank you, Natalie.

1 answer
Eraser
Eraser

I just finished building and we went through 20 different builders before building with go homes. From my point of view, they are all the same, they all offer the same, the winner is whoever you talk to initially and if you click with that person. Whatever you do though, make sure you get as many thoughts and details discussed and put in the contract prior to signing. We had 9 pages of items we wanted before we signed up written to go woth the drawings, they kept saying they will sort this out after we signed but we kept saying we wanted it done before. That saved us alot of trouble. Secondly, there are different levels of builders, eg, first home builders, gohomes, apg. The different tiers have more skilled labourers which gives a better job.

RichardB

RichardBasked

Is it true that if the build takes longer than the scheduled time (from commencement of works), you will pay $300 for the duration of the build?

2 answers
GO Homes
Admin T.GO Homes

Hi Richard,

Thank you for your question.

As is common in the building industry, we do have a clause in its building contracts relating to liquidated damages.

For any further information, please do not hesitate to contact us on

Warm regards,
GO Homes

Eraser
Eraser

Hi Richard, check it out, some companies do pay for for exceeding the time frame. I know myhomeswa was doing that a year ago

Vinod Tandon

Vinod Tandonasked

Hi could anyone please tell the experience with Go homes regarding total construction times from start to finish, quality of material used and customer service ?

Regards.
Vin

3 answers
GO Homes
Admin T.GO Homes

Hi Vinod,

We have a 24 week Guaranteed Construction Timeline and approximately 18 weeks for Administration time.
We are a WA Owned company and we have many reputable partners in regards to quality materials such as Essastone (bench tops), Bertazzoni kitchen appliances, Brikmakers, BGC Steel, Fujistsu air-conditioning, Laminex, Trevors Carpets and more!
We also have a lifetime (25 year) structural guarantee.
Hope this helps answer your questions.

- The GO Homes Team.

Ian M
Ian M

A very good friend signed up with Go Homes in December 2017, although he has contacted the company on a number of occasions regarding the delay in starting construction, the standard answer has been that they are waiting on shire approval. This week (7 months after signing the build contract) The shire informed him that the building approval has been denied due to lack of information from the builder.
Understandably irate he rang to speak to some one in authority at Go Homes, and was informed by (a manager) that it was his fault (The client), as he needed to supply information that the shire needed, the information in question had been supplied and the manager was directed to the email supplied 6 months ago.
The Manager admitted they had the email and therefore the information required by the shire, but hadn't got to that email or supplied it as requested by the shire.
There was no apology or remorse on this total lack of professional conduct and when it was suggested that another builder should be engaged to complete the work, he was of course referred to the contract and told he couldn't break it.
What a joke.

Vinod Tandon
Vinod Tandon

I entirely agree with all this, as i himself had a terrible experience with Go Homes management, Manager himself was unbeleivably rude and unprofessional, i regretted signing the contract and buildung house with them, had gone through immense stress and when i suggested to change the builder they did the same thing with me and tried to threaten me to put a penalty of 20-30 thousand dollars, even their consultant was a big lier just wanted me to sign the contract and after that he did not even have time to pick the call, i suppose their will be many other builders better than Go Homes, cosidering the the stress i have gone through will never recommend anyone to choose Go Homes .

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