Purchased Data after assurances our device was compatible. The data wasn’t accessible and the help desk incompetent. Promised refunds on two occasions. Two years later still no refund. Don’t Buy

I wasted a lot of money on this thing. I spent over $70 dollars and made 2 calls and about ten texts and my credit was gone. When others tried to phone me, the line was permanently busy. There must be better options than this.

Data was good through Europe with the exception of Santorini. Make sure you active your data plan because they will use your credit on data. Gosim sends you a text saying your sim has been activated but doesn’t mention you need to activate data separate to text and voice. I had trouble connecting through to 90% of European numbers - this took time to resolve which wasn’t ideal.

Very satisfied with the product. It served me well throughout the usage allowed and provided reliable connection even at the mountainous regions of Japan. The delivery of the sim cards were also on time.

I bought the International Sim for a recent South-East Asia cruise. I was charged for messages which were never successfully sent. I had so little internet access I could not activate my data package. When I finally got some free wifi, I managed to get the data package activated. We were in Hong Kong, Taiwan, Vietnam and Singapore. The data only worked in Singapore. Very dissatisfied with the whole thing. Will never use again.

Shocked when I found out it cost me 75cUSD /min to call in China (75cUSD to sms). Even charge 9cUSD to receive sms. At least it did work. Less value in using it these days as international roaming on ordinary Sims isn't much dearer (and free to receive sms), also free WiFi available in most places.

I bought an international sim from this company valued at $87. It was used up when I basically didn’t make any calls or texts or internet search. I sent several messages of enquiry and never heard a thing back.

Used this card whilst travelling around Europe worked ok for data for the first month.
Terrible for phone & message all calls are trunk calls you phone the number then you get a call back to enter the number again.
2 or 3 calls & your phone credit is gone.
Went to recharge after a month paid an additional $50 to reactivate, the message said the phone was already activated after a week they cancelled my sim saying the phone was never reactiveated & you must pay more money.
Tried to resolve this issue with customer service they just kept telling you must pay more money to activate card.
Don’t be caught overseas with this company you will be left with nothing.& held to ramsom on unless you pay more money

Worst network with fake offers. I purchased a sim plan worth 12$ for 15gb and unlimited calls and texts but now after the payment they are asking 40$ and with no unlimited talks and texts. Better work on it
Thanks

I just came from my three week trip in Chile and Argentina. I used phone service from Go Sim. Best score! I had coverage almost everywhere, signal quality - like at home! I highly recommend this company to all my friends. Very attractive price and excellent quality, my rate is five stars!

I bought the 5GB China pack but when I got there, found myself limited to 2G speeds. I followed GO-SIM’s instructions to no avail. The online help form elicited no response and the IVR hung up on me when I tried calling the support number. On the plus side the rates were pretty good.

Hi, I used Go SIM for years & have been getting reminder message when it's about to expire. I was trying to use the SIM recently & realised that it has expired & the no. no longer existed. No email was sent advising that. I called customer service & they said it was their error & they would send me a new SIM asap & transfer the balance over. I called the next day to follow up 'cause I need the SIM to arrive in the next few days for my travel. A couple of phone calls in the last couple of days & no one could tell me whether it has been sent or not. I used to recommend GoSIM to my friends & families.. NOT ANYMORE !!!! Still waiting for GoSIM to sort out the mess....

The USA sim is marketed as 'unlimited data' for 4 weeks, but after 1 week I received a text that I was being 'throttled down' - even though I had only used it for web searches and Skype texts - no video or streaming. By the end of 3 weeks the service was down to a virtually unusable crawl. When I rang customer service, I was told that the 'unlimited data at ATT speeds' is subject to their 'Fair Use Policy' - the fine print that completely contradicts their false and misleading advertising.

We had a GoSim card a few years ago it did everything that we expected and never had a problem with it. We would use them again when we travel overseas.

GOSIM website displays data bundles that can be purchased with the option to ADD TO CART.
Nowhere in the box that describes the 250 Megabyte Data bundle including MIFI Hotspot does it clearly state that the 250MB expires in 14 days. You have to scroll down further to discover this fact. So guess who got a real bad surprise to discover having ADDED TO CART and completed my purchase that when my device and SIM card arrived at my home in Australia I had only 13 days remaining in which to use my 250 MB.

I chose GOSIM in order to travel overseas. Now I have to recharge before I even get to the airport.

I feel totally RIPPED OFF and should have purchased TravelSIM.

I bought a data plan the day before leaving for Thailand. Tested it on my phone in my home town and it worked fine but could not get it to work in Thailand and all the while the credit wittled down to nothing as I kept trying with the roaming on. Don't buy this for Thailand