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Reviewer Photos & Videos
DEWISydney, NSW
- 2 reviews
Easy hire and return process
Use van For My moving, convenient pick up and drop back flexible to adjust from app. No headache with rego and car maintenance, only just one tap away to access the car.
1 comment
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Nick B
- 2 reviews
- 1 like
Handy & affordable
Living inner city, you'd be silly to own a car when GoGet is available. With many different options and cars always available within easy walking distance, there is no need to own a car! The price is pretty good and the convenience worth its weight in gold
1 comment
Andrew S.GoGet
Hi @Nick B, thanks for sending in your top feedback. We really love to hear when our members are liking the car options in their area :)
Happy travels,
Andrew
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DavidGreater Melbourne (Inner), VIC
Easiest way to hire a vehicle on the planet
An easy process to become registered and obtain your tag, and then you able to book in a vehicle on the website, (easy) and then go to the parking spot, unlock the vehicle with your tag and GO! There is no need to always fill up upon return, no queues or difficult parking lots..... it's just return it to the parking spot. REALLY convenient and very cost effective for short trips... Customer Service was fantastic too.
1 comment
Andrew S.GoGet
Hi @David,
Thanks so much for the amazing review and kind words! We really enjoy hearing from members and finding out what about our service is working and what could need some work so thanks for all the positive words!... Read more
Cheers, AndrewSimilar opinion? Write a review on ieatwords.com.au!
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David Powdrell
- 2 reviews
Easy to use
I joined GoGet as an alternative to owning a car. My first time I used this service I was pleased with ease of hiring the car, it was clean inside and worked well. The booking system was simple and the car was where it should have been. We went for a day to the beach and to have lunch.
The overall experience was good and enjoyable. I will be using this service again.
1 comment
Andrew S.GoGet
Hi @David,
That's what we like to hear! Thanks for checking in with your feedback on your first time using GoGet, here's to more fun in the sun!
Andrew
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The convenience is priceless
I needed a car in a hurry - on a Sunday. I called a few hire companies but most were not open and those that were, I would pay more than the hire fee to get to! I remembered some friends who use GoGet. I signed up, activated my membership down the road, found a car literally around the corner from me and picked it up at 6am the next day...which was when I needed it. No taxis to get to it, no taxis to get home. It was a fantastic experience!
1 comment
Andrew S.GoGet
Hi @popsy7,
So stoked to hear our car is in the right place and we were able to get you signed up and help you out with all speed :) Cheers for letting us know you're off to a good start!
Andrew
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Perfect for inner city life
Ive been a GoGet member for around 10 years since my beloved vintage Renault became unroadworthy. It just didnt make sense to spend so much on another car when GoGet literally had cars at my front door. They are the perfect solution for city dwellers who only need a car from time to time. Ive saved so much money!
1 comment
Andrew S.GoGet
Hi @Max,
We're always thrilled to hear when members find having our cars nearby comes in handy! Thanks for your ongoing support and for the 5 star review :)
Andrew
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AmazedSouth East Queensland, QLD
- 7 reviews
Easy option when a larger vehicle is needed
Easy access to a large van which has made moving items which are too small for a moving van but too big for a station wagon - there has always been a suitable vehicle available when needed!
1 comment
Andrew S.GoGet
Hi @Amazed,
It's so great to hear you're finding the right fit for your trips with the cars in our fleet! Cheers for the glowing review as well :)
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JoeSydney, NSW
- 3 reviews
Goget van review
Very competitive pricing, easy to apply and set up for first time users. Good customer service and vehicle was in very good condition. I used this for the transport of large furniture items
1 comment
Andrew S.GoGet
Hi @Joe,
Thanks for taking the time to send through your top feedback. We're very happy to hear that signup was hassle-free and our vans are in good nick for your move :)
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NatalieGreater Melbourne (Outer), VIC
So easy to book a car online
GoGet system is easy to use, and quick. Clear options available and a confirmation comes through with all the details you need. The cars have always been clean and reliable. Simple drop offs and pick ups, and the customer service team is always friendly and willing to help.
1 comment
Andrew S.GoGet
Hi @Natalie,
Thanks for sending in your positive feedback! A lot of work goes into making our service what it is so we're very glad to hear your trips are going swimmingly :)
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So Handy!!
The booking system is easy to use. Extending a booking is a simple phone call if you're caught in traffic and going to be late returning.
The range of vehicles is impressive - from runabouts to trade utes and vans, all within easy reach.
We use GoGet as our second car and it works a treat.
1 comment
Andrew S.GoGet
Hi @James,
Thanks so much for your smashing review!
We really appreciate you taking the time to write this and love that GoGet is working out for you so well!... Read more
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AnneGreater Melbourne (Inner), VIC
GoGet is saving me money!
I hardly used my car so decided to sell it and use GoGet for those occasions when a car is a must. It is a no brainer decision as I have already saved lots of money by switching to this model. I have a couple of pods only minutes from my home which does help enormously. The cars are always spotless and easy to drive. It is a win win service and I highly recommend.
1 comment
Andrew S.GoGet
Hi @Anne,
Thanks for this amazing review and so happy to hear you have decided to renounce car monogamy for the better!
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AndrewSouth East Queensland, QLD
Convenient, reliable, cheaper for seniors
Convenient locations for me in a moderately inner Brisbane suburb. Plenty of vehicles available in a variety of styles. Convenient locations also in interstate capitals that I am likely to visit.
The system and the vehicle worked reliably for my use in the currently few times that I have used a vehicle.
No annual membership fee for over 60's clinched me signing up.
A general comment is that I would prefer GoGet for short distance, short time period and return trips. Other hire car options start to be favoured otherwise, especially for one way trips
1 comment
Andrew S.GoGet
Hi @Andrew,
So happy you are enjoying the service and thanks heaps for writing this fantastic review!
We love hearing from our members, especially getting feedback about what works and what doesn't fo... Read more
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AlanSydney, NSW
Galaxy of GoGets
Where I live there's a Galaxy of GoGets. There's Rahel the Yaris, Bess the Van, Erina the BMW Convertible, Dexter the Carnival, etc, etc. All are charged at seniors rates too!
1 comment
Andrew S.GoGet
Hi @Alan,
Thanks for the amazing review and glad to hear you are utilising a number of vehicles in our small GoGet Galaxy!
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Works for me!
Have used GoGet for the last 6 years and it suits most of my needs for places hard to get to by public transport or when carrying lots of things. You have to be a little bit organised and know how long you need the car for, so sometimes I hire it for too long but it is still way more cost effective than owning a car as well as being better for the environment. When I've had the occasional issue phone support has been very helpful. I don't usually give 5 stars for anything, but 4 seemed a bit low because really it has been very good service.
1 comment
Andrew S.GoGet
Hi @Shaz!
Thanks so much for taking the time to write this and so happy to hear you are a long term member who is still happy with our service!
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MatSydney, NSW
simple, easy, convenient
easy to sign up
easy to find
smart technology with the card to access the vehicle and booking app
vehicle was clean
vehicle was full of petrol
plenty of space in the van
1 comment
Andrew S.GoGet
Hi @Mat,
That's what we like to hear :) So chuffed to hear our service is working out well for you. Thanks for the 5 star review!
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Happy Customer
- 2 reviews
Great Service
This is a fabulous service,really convenient and easy to use. Payment was simple and the vehicles are always in great condition. We have used the vans on numerous occasions, joining GoGet was one of the best decision we have ever made.
1 comment
Andrew S.GoGet
Hi @Happy Customer! :)
So happy to hear you are such a Happy Customer and are enjoying the service! We hope in the years to come you continue to enjoy your membership with us.
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MarkSydney, NSW
So easy to use
A first time user of GoGet. I needed a van to transport musical equipment to and from a show. The van was exactly what I booked and I had 24 hour access to it which was ideal. Everything with the booking went very smoothly. This was a great option.
1 comment
Andrew S.GoGet
Hi @Mark,
Cheers for the smashing review and glad to hear you enjoyed your first trip with us!
We really appreciate members taking the time to write a review as this gives us a chance to review our s... Read more
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One of the originals and still the best
I joined Go Get the first time when it first began. I loved it and it just kept improving. Only reason I eventually opted out was that I bought a small car for my teenaged daughter. She and the car have left home now and I'm back with Go Get. I've looked at the others but Go Get simply makes it easier than anyone else, and you know the car is clean and serviced.
1 comment
Andrew S.GoGet
Hi @Geoff,
Great to have you back on board! We especially love to hear from our long term members about how we're doing so this feedback is much appreciated. Thanks for your top review :)
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KirrilySouth East Queensland, QLD
- 2 reviews
Great product!
This is a fabulous service, we have a corporate account and our team all have cards linked to our membership. We mainly use it in Sydney, but also have in Brisbane and Melbourne. If there is a problem, Customer Service have fixed it....would highly recommend using GoGet personally or for business.
1 comment
Andrew S.GoGet
Hi @Kirrily,
Thanks a bunch for the 5 stars and the fabulous review!
Really stoked to hear when you have had to speak to our Customer service team they were able to fix everything up for you.... Read more
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ChristopherSydney, NSW
Impressive Service
the car I hired last week had a broken window...They had the booking cancelled and new car allocated and was driving within 10 minutes. No fuss excellent service, very happy.
1 comment
Andrew S.GoGet
Hi @Christopher,
I'm glad to hear we could sort that out for you without fuss. It's always great to hear when we can turn around a less than ideal start to your trip ^_^Thanks for the fab review too!
Andrew
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Questions & Answers
Gou G.asked
How do I know whether my smart card has been posted?
No answers
Leiasked
Does your senior plan include age 60 or start at age 61?
1 answer
Andrew S.GoGet
Hi Lei,
Sorry for our late response. It includes age 60, so 60s and over.
Hope this helps!
Andrew
Tashaasked
Hi, is there any cars available in Macquarie park NSW? Thank you
2 answers
Andrew S.GoGet
Hi Tasha,
We do have cars at Macquarie park if your a member just login to book or call us on 1300 769 389 and we would be happy to find a car for you
Thanks, Andrew
There is a couple pods within 2 minutes walk from the train station.
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Andrew S.GoGet
Hi @Dewi,
It's great to hear our vans are coming in handy for your moves and we're eliminating the headaches of upkeep. Thanks for the positive review :)... Read more
Cheers, Andrew