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Reviews

4.4

94 reviews
5
(80)
4
(0)
3
(1)
2
(2)
1
(11)
  • Product Quality
    4.7 (15)
  • Return Claim MadeYes (2) · No (13)
  • Shipping
    5.0 (7)
  • Customer Service
    5.0 (1)
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SandyBlue

SandyBlueSydney Surrounds, NSW

  • 7 reviews

A trusted online store

published

Have used this company several times and have found their service very good, prices are great and deliveries are always prompt, I live in NSW. Thanks golfbox I will continue to be a happy customer.

Product Quality
Return Claim MadeNo
Dean

DeanSydney, NSW

  • 2 reviews

Dud Warranty service

published

I purchased a golf accessory (Sand bucket for MGI buggy) which was defective and failed after about 5-6 rounds. When I contacted GolfBox they refused to entertain this warranty claim and said that it was instead 'general' damage, whatever that means. I caution you to be wary of purchasing anything from anyone that does not stand behind their products and support them with appropriate warranty service.

My order number was Order Number: 593180 purchased 18th Feb, 2020



Product Quality
Mel

MelPERTH

  • 70 reviews

Love shopping here!

published

GolfBox online and physical stores are such a delight to shop in. The staff at our local are always friendly and helpful and the shop is well stocked with everything a golfer could need.
The online store is even better, especially for sale stuff. Delivery is quick and the returns process is simple. Refunds are processed very fast and the entire experience is just so easy.
We've spent hundreds at GolfBox over the years and we look forward to buying more in-store and online as we need to.

Product Quality
Shipping
Return Claim MadeNo
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Glenn

GlennHunter Region, NSW

BagBoy Nitron Buggy

published

Bagboy nitron buggy was exactly what I ordered i am extremely happy with the product exactly what I wanted... 2nd time I've used Golfbox and as with the 1st what i ordered was what i received and only took a couple of days to arrive at my front door... will definitely be using golfbox again.. thanks golfbox

Product Quality
Shipping
Return Claim MadeNo
tcoadel

tcoadelAdelaide

  • 22 reviews

Awesome customer service.

published

GolfBox is outstanding. Lighting fast shipping. Bought a pair of shoes and they didn’t fit. Returning was so easy. Then bought another pair (which are fantastic), only to discover that they came on special three weeks later. Contacted GolfBox and they immediately refunded me the difference in price from what I paid to the sale price. Could not be happier.

Product Quality
Shipping
Return Claim MadeNo
Jarrod S

Jarrod SGreater Melbourne (Outer), VIC

  • 3 reviews

Cannot fault these guys

published

I've made several purchases from golfbox and am yet to be disappointed. Products are always in stock and easy to find on the website, and the postage is ridiculously fast!!! I live in Melbourne and they ship from Perth, today I had my delivery less than 24hrs after I had ordered it, and that's just their normal postage. I would highly recommend using these guys and I will definetely continue to use them.

Product Quality
Shipping
Return Claim MadeNo
mike

mikeWANNIASSA

  • 32 reviews

They did it again

published

Two days from Perth to ACT, i dont know how you do it, it takes over a week from Vic and sometimes the same from Sydney, Qld, go have a holiday it may be there when you get back.

These guys should be the only ones to use if looking for golf gear.

Customer Service
Product Quality
Return Claim MadeNo
mike

mikeWANNIASSA

  • 32 reviews

How do they do it.

published

I cant believe they sent my clubs on Wednesday and i got them today, and thats all the way from Perth, thats just brilliant service guys, the clubs are ok too.

Product Quality
Return Claim MadeNo
Bob McGivern

Bob McGivernMetropolitan Adelaide, SA

  • 2 reviews

Top Drawer

published

Very competitive pricing for a wide range of products including premium end. Best delivery and support service I have experienced. I have compared their pricing worldwide and they cannot be beaten.

Product Quality
Shipping
Return Claim MadeNo
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Wow great service

published

Ordered my product online and was a bit unsure. These guys are fantastic had my club here in Sydney within 2 working days and the product is perfect. Highly recommended.

Product Quality
Shipping
Return Claim MadeNo

Beware of narrow fit golf shoes

published
Product Quality
Return Claim MadeYes
Annemaree

AnnemareeHunter Region, NSW

  • 5 reviews

Brilliant choices at outstanding prices

published

My partner and I have purchased heaps of gear from Golfbox but are still shocked at the unbelievable delivery times. Talk about quick, the best in Australia as I do heaps of online purchases and nothing compares! Well stocked products at outstanding prices! Why shop elsewhere for golf gear!

Product Quality
Return Claim MadeNo
Robere

RobereSouth East Queensland, QLD

  • 8 reviews

Items purchased missing parts and packaging opened

published

Purchased a Traxion Supersoft GT putter grip which when it arrived the packaging was already ripped open like it had already been accessed. The other issue was the countercore weight purchased along with the grip came with no key to install the weight which was inconvenient. This was bought as a birthday present and the whole experience with Golf Box was upsetting. Had to go out and buy another set for a present. Not happy Golf Box.

Return Claim MadeNo
Fed Up

Fed UpGreater Melbourne (Outer), VIC

  • 6 reviews

Great Service and assistance

published

I bought some golf balls (callaway Chrome) as price was completive and I was stuffed around by a similar on line golf store). Their service was very good, no problems. I also needed a golf umbrella to fit my new buggy. I sent them a query on a Sunday, thinking they may get back to me in a few days or more likely give me a standard response. To my absolute surprise and delight, within a few hours they responded, saying they tested umbrellas with the holder and gave me several recommendations. Brilliant work Golfbox. I'll be ordering a new umbrella asap.

Product Quality
Return Claim MadeNo
1 comment
Fed Up
Fed Up

Just a follow up. Ordered umbrella and extended holder on Monday night and goods, as ordered, well boxed, arrived Wednesday. Brilliant work Golfbox

Greg S.

Greg S.Greater Melbourne (Inner), VIC

Fastest Delivery in Australia

published

Excellent, next day delivery, product was as described. I would highly recommend using golf box for any online orders. Website all the way through to tracking the product was first class

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Rubi

RubiSouth East Queensland, QLD

  • 11 reviews

The best online Golf store

published

Excellent service, fast delivery and website easy to use. We have been buying most of my husband golf products from Golf Store and always provide the best service. Definitely our number one golf store

Product Quality
Shipping
maddiesmum

maddiesmumQueensland

  • 8 reviews
  • 1 like

Try Returning

published
Return Claim MadeYes
Sleepy

SleepyMedowie

Itemas described

published

Brilliant product at two thirds the price including delivery. Fast postage and will definitely purchase from Golf box again. Fast postage;

michael

michael

  • 8 reviews

Fast postage

published

Excellent, next day delivery, product was high quality, I should have bought a bigger size, but thats my fault still fits well and is exactly what it stated. Will buy again

Janjuc

JanjucVic, 3228

  • 21 reviews
  • 14 likes

Several Purchases Over the Past 3+ Years

published

As the title says I have made several purchases over the past 3 years, each time the items have been delivered within 3 days of ordering, the last purchase was last week of a Utility Iron, which was ordered on Wednesday afternoon AEDT and arrived the following morning around midday AEDT.
I had previously ordered a pair of shoes, which were out of stock in my size, and was offered a $50 voucher for my next purchase.
Overall I have had no problems with them and their service has been extremely efficient.

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Questions & Answers

John okane

John okaneasked

Online store

Do you sell golf bags

No answers
Jim Bailey

Jim Baileyasked

Online store

Price of 14 Jumbo golf club soft
fee club grips please

No answers
koko

kokoasked

Golf Box

Is there any after payments also do you send out extra goods with out my permisson?

1 answer
Bruce Simpson
Bruce Simpson

Hi Koko, Any time I buy from Golf Box I have only paid for what I ordered and no, I have never received extra goods, except, on one occasion, they included a free gift of golf tees. Excellent service!

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