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Reviews

4.4

92 reviews
5
(73)
4
(7)
3
(0)
2
(1)
1
(11)
  • Customer Service
    3.0 (2)
  • Job Satisfaction
    3.0 (2)
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Great job!

published

Jonathan and his crew did a great job moving my furniture. They are a very professional, patient, careful bunch of people. The rate is also reasonable. They made a stressful move look really easy. I definitely recommend their service and would employ their service again when moving. I haven't used their storage service yet, but have heard only good things.
reliable, patient



Great Service

published

The service was great and the team were very helpful and professional when dealing with my move. I purchased a property "off the plans" so there were continued delays, but the team at Grace storage were very understanding and accommodating with my situation. I would definitely recommend this service to anyone looking for a short / long term storage option when moving.

Grace Self Storage

published

I was very happy with the information given before I booked with Grace self storage. They were very professional and helpful. They answered all my questions and when we weren't sure came out to talk to us explain the process. We would recommend Grace storage as reliable and easy to use .
Professional and reliable



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sambatlow

sambatlowBondi

  • 2 reviews
  • 1 like

Great Service

published

A really great solution when between homes. We only had to store for 1 week, the service we received was outstanding and made what could have been a stressful move very straightforward and easy. The guys were easy to deal with and punctual with delivery and pickup of the storage unit. Pricing was better than other quotes we had sourced.
Quality of Service, Speed and Ease
You need quite a large space for the container

Excellent service and friendly

published

We had our furniture in storage for a month, whilst we were in between shifting houses, the team were efficient, friendly and most of all affordable, have and will continue to recomend them
To everyone I know who need their excellent services, and reliable transportation, thanks again guys, will definately use your services again if need be!! :-)
Inexspensive and great customer service

Very professional

published

This team certainly know the meaning of "Customer Service". [name removed] couldn't be more helpful and accommodating. It was a pleasure doing business with them and I would highly recommend them.
[name removed] was in communication with me throughout the move with lots of tips and I found the team very professional.

Affordable peace of mind.

published

I have had stuff in storage for 4 years whilst traveling overseas and endless problems with private garage hire, be it damp, theft or dishonesty. Until I called Grace all the professional storage houses were way too expensive for me. Grace is much more affordable by half. And The service that these guys delivered was just so clear responsive and helpful. I felt safe in their hands. They made it easy for me.
They have a professional yet friendly happy-to-help attitude. And I feel a lot safer knowing its in secure containment.

Grace storage is brilliant very very reliable

published

The team at Grace are professional and very reliable. I had a great experience with them and would use them again without any hesitations. From the very start I received prompt communication and any queries were answered. If you are looking at saving costs and alleviating the stress on the body for double handling...Grace storage is the way to go. Brilliant service!!!
Prompt communication
Need to reiterate to customers the importance of packing items firmly to minimize risk of damage as the movement in transport in and out from the Grace storage shell poses a small risk.

Amazing Grace!

published

Having moved houses four times within the past two years, I wanted someone who would do everything for me.

I was impressed with the customer service received as soon as I made the initial telephone call to Grace. I could tell nothing was going to be a problem.

The Grace removals team arrived and within 45 minutes had the contents of my one bedroom apartment secured into the storage container. The guys were friendly, polite and amazingly fast!

I highly recommend using Grace Removals.

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James M

James MSydney

Making moving easy

published

We had a one month gap between switchover in houses. [names removed] and the boys came and picked up my stuff, stored it for a month and unloaded it into my new place in the exact same condition.

Really great people to deal with, very efficient, organised and friendly. I even left my keys with [name removed] while he unpacked as I had to get to training and he had everything unpacked before I arrived home.

I strongly recommend using these guys if you need to move and store your goods between the move.
On time, efficient, friendly, professional and realistic with timeframe.

Michael F

Michael FSydney

Ideal Storage Solution

published

We used Grace Storage while renovating, the original plan was for 4 weeks only and which we extended to 3 months. The container arrived that looked like a caravan on time and the Grace removalists soon after ready to pack the unit. It took only 2 hours for 2 men to pack the unit. I could not believe how much they got into that unit. 3 months later when the unit returned the same 2 men unpacked it into our renovated home. None of our furniture was scratched or damaged. The administration team were friendly and worked around us constantly changing the delivery date/time. Very cost effective and stress free option.
Professional, cost effective and easy!

Lou in oz

Lou in ozSydney

  • 6 reviews
  • 5 likes

The perfect solution!

published

I used Grace Storage to store the contents of my house for 10 days while I had the floors sanded. It was so easy to organise and the fact that they drop off the unit when you need it and then take it away when you have packed it makes doing renos like this a dream. I had limited time to complete these renos and everything run like clockwork.
Was the most cost effective way to store my belongings for a short amount of time

Page 5 of 5
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Questions & Answers

Beverley

Beverleyasked

What size are storage?

2 answers
Grace Self Storage
Grace R.Grace Self Storage

Dear Beverley,
We have 5m3, 10m3 and 20m3 storage modules. If you're unsure about what size storage module you require, please use our free self storage space calculator: https://www.grace.com.au/self-storage-quote/
Kind regards,
Grace Customer Service

Denise
Denise

I think it looks about the size of a small caravan or even a little bigger. We used two and got most of a 5 bedroom etc in the two. Very good organisation.

Get an answer from our members and Grace Self Storage representatives

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