Reviewer Photos & Videos
LEONIE RYANGreater Melbourne (Metropolitan), VIC
Peter Perfect
Peter James Murphy did an outstanding job. It turned out to be more difficult than he expected but he stuck to the original quote and we were very happy. Also gave advice on something else that needed attention.
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Robin B.South East Queensland, QLD
- 2 reviews
The grey army
After using this service I was very impressed with the service, and work provided by this company. I rate this service better than Jim's mowing as I found their services weren't as intricately pricise as the grey army. Well done
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Mr FussyGreater Melbourne (Metropolitan), VIC
- Verified customer
Outstanding painter, 1st class result
I don't usually do reviews, but this time I just had to say how very happy we are with the outstanding job Sizar Hanna of the Grey Army did on our lovely-old Californian Bungalow in West Footscray.
I like to think I am “Mr Fussy” when it comes to doing a job, but I think I will now have to pass the title to Sizar & Matthew as the new joint-holders of the title.
We are so impressed by the amount of time they put into preparation and then the attention to detail in the painting process.... the house has never looked so good and the finish i...Read more
s superb, from front to back, top to bottom. I have some jobs to finish on my place in Essendon, after which I’ll be seeking his services again to paint our home (another weatherboard property). In the meantime I’ve already recommended him to our friends & neighbours as a tradesman of the highest standard.
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oasis1frogAU
- 2 reviews
Jack of all trades, good at nothing
Years ago I lived in Melbourne, have a weatherboard rental property in regional Victoria, needed exterior painting & a small tile job inside. Quoted $8,500. One day the handyman rang said the works was done, the whole street came and admire the fantastic exterior paint job. So I drove 3 hours to the property. Shock horror. The old paint was not stripped simply paint over, the window frames were not prepped and painted shut, just terrible terrible workmanship. Glass, nails all over the place. Obviously this is the work of someone just got retren...Read more
ched, couldn't find any other job, and have absolutely no clue. Complained to the franchisor and the handyman turned nasty. The hair may be grey, but still overpriced and crap work ! Will never use grey army again, ever.1 comment
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kgtGreater Melbourne (Metropolitan), VIC
House painting - great result!
In the past month (Dec 2022), I have had two houses painted by Sizar Hanna and his colleagues who I engaged through the Grey Army website.
I have been very pleased with both the quality of the work and the level of service provided by Sizar. Sizar was always punctual, always communicated his progress, and always ready to discuss details of the painting. The projects were made more difficult for me because one house belonged to my disabled nephew and the other belonged to my disabled brother and both houses were a two hour drive from my home....Read more
Sizar’s punctuality and quality of communication made this work worry-free for me. In the middle of the work, I had to travel interstate for the bushfires, but I knew I could still communicate with Sizar and was confident that the work being done was as we had discussed. Both houses were 1940’s post-war weatherboard homes. There was a lot of rot and decayed woodwork. Sizar and his team spend a lot of time making repairs and preparing the houses so that the finished paintwork was sound and looked great. I own a weatherboard house myself, and feel that the quality of the preparation and painting done by Sizar will last for a good period of time. I really appreciated the extent of the repairs and preparation done by Sizar and his team. At the end of the job, Sizar made sure I was happy with the result and tidied the area before leaving. Again, this was much appreciated. I would not hesitate to recommend the Grey Army and Sizar to undertake painting of a weatherboard house as I was very pleased with the result. Whilst I initially thought that the quote to do the work seemed a bit high, I found that it was a very reasonable price for the amount of work done and the end result achieved.Similar opinion? Write a review on ieatwords.com.au!
One Little FishySouth East Queensland, QLD
- 2 reviews
Lesson learnt!
So bitterly disappointed with The Grey Army with the quality of work supplied by one of their contractors recently. Three walls and a ceiling in the garage, billed 18 hours and left with a mess to clean up.
Please be aware that the Grey Army is essentially a Hiring or booking agency, once you accept the quote they accept no liability. I have learnt my lesson and in future I will bypass such organisations and ensure I engage a tradesman who is qualified with the relevant endorsements and licenses.
6 comments
Wendy H.Grey Army
We are concerned with your review, Our head office would like you to call our Operations Manager, her name is Wendy and she can be reached on 03 9238 0103, We would like to have the opportunity of inv... Read more
estigating this for you. Our office is opened Monday to Friday 9am to 5pm thank youHi, I have already tried to mediate with franchisee and contractor so I fail to see how you can assist.
WendyHGrey Army
We would love the opportunity of our National Management team to investigate this further to understand why you have taken the time to place your experience onto this forum, We look forward to hearing from you
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Over 80Greater Melbourne (Outer), VIC
Stay away from this company a complete scam so over priced nit Working for seniors
Stay away from this company a complete scam so over priced its ridiculous thats if anyone turns up its a franchise company best to call Jims mowing least you know your not being scammed by outrageous trademan that pretend they are there to help seniors its not
Staff at office rude
1 comment
WendyHGrey Army
Can you please call our office and ask to speak with our office manager Donna. We cannot investigate this till we have your full details. She is expecting your call today
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CynthiaGreater Melbourne (Metropolitan), VIC
- 2 reviews
Highly Recommend
I would like to say a special thank you to Robert and Michael Fallace from Grey Army. I have had a number of jobs completed in my home including door and air conditioner installations, various painting jobs and the most recent work was a complete kitchen replacement. Robert was always punctual, courteous, professional and always cleaned up after his work. Robert has a great eye for detail and his work was always to a very high standard. I would recommend Robert, Michael and his contractors if you need any home maintenance repairs etc.
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MandeepGreater Melbourne (Outer), VIC
HANDYMAN ENQUIRE
Hi Grey Army Team,
I am looking for a handyman up in north-side, which can do a little bit of everything. Happy to pay him per hour. Please let me know.
1. Carpenter must know how to replace (Skirting, Architrave, installing Door Jamb etc..(most of the material, will be supply on site)
2. Patching the Plaster
3. Paint touch-ups
4. Flashing on the Roof
5. Changing tiles etc..
6. Caulking/ Silicone
1 comment
WendyHGrey Army
Thank you for your question. Can you please visit our website www.greyarmy.com.au and follow the link to request a quote, you will be required to provide your address and contact phone number Thank You
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BuxCentral Highlands and Goldfields, VIC
- 2 reviews
Another unreliable organisation!
I submitted written requests for quotes for mowing and for garden levelling. in Darley, Victoria. I also tried to call during office hours but I just got an answering machine,No response. The silence is still ringing in my ears. Don't waste your time with this mob
1 comment
Wendy H.Grey Army
Can you please call our office and speak to our management team, as we would like to investigate this. If the team are on the phone you are able to leave a message so not sure why you got an answering machine. We look forward to hearing from you
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MICHAEL SHARPSydney, NSW
Fantastic job well done
My gutters needed cleaning and they were badly compacted with leaves and twigs. The price and job done were excellent, roof swept,leaves and twigs were redistributed as mulch on my front retaining area. I could not ask for better service, well done.
2 comments
Would certainly use again.
Happy Chappy
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BarbGreater Melbourne (Inner), VIC
- 2 reviews
Didn't contact me
I wanted a concreting job done and was promised their concreter Levi would contact me. Days later and no contact. I went elsewhere. The job was not especially difficult. Most disappointed.
1 comment
Wendy H.Grey Army
Good afternoon we left a voice message on Friday on your mobile. We have looked into your review. We can confirm you called our office on the 27th August. We have spoken with our Grey Army member who ... Read more
has informed us that he did not receive your information that day to call you. Please accept our apologiesSimilar opinion? Write a review on ieatwords.com.au!
LinjelletMelbourne
- 11 reviews
- 1 like
Very dissappointed
I had 5 small rooms to be painted, doors and some closets, the trims had to be sanded as there was oil based paint on them, walls were clean and no need to sand, plus the chap said he could take some of the bottom off a door to stop it from scraping...he talked about how great he was and new what he was doing...it was a mid range quote. Well, the final outcome is is *he didn't sand the trim properly, so paint chipped almost immediately * he painted 2 coats per day and wasn't happy when questioned *removed sliding door and didn't put back on...i...Read more
t still sticks *2 other doors where not put back on properly *ordered gloss when I had stated low sheen for trim, made me pay for it, yet I never got the gloss paint for prosperity - it was a nightmare, after a few weeks of just living with it I tried several times to get in contact, was just ignored - so annoyed...I am writing this review 12 mths after this awful transaction, after spotting yet more shoddy work...I do hope karma finds this manSimilar opinion? Write a review on ieatwords.com.au!
MridulaGreater Melbourne (Metropolitan), VIC
- 4 reviews
Excellent workmanship!
Andy, an Electrician from Grey's Army (Melbourne) was fantastic! He was so professional and a real expert in his field, with many years of experience behind him. I had quite a few electrical jobs that needed doing around the house and he knew exactly what to do and offered lots of advice as well. He was so nice, reliable, efficient and friendly and a real pleasure to deal with. I highly recommend him!
1 comment
Wendy H.Grey Army
Thank you for taking the time to write this review, we will pass this onto our Grey Army Member,
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ChrisSouth East Queensland, QLD
Get additional quotes
I requested quote for painting gutters, eves, pergola. I had several quotes from local tradesmen (source local paper) however grey army by far the most expensive, in fact double the price of another tradesman.
1 comment
Wendy H.Grey Army
Good morning Chris, if you could call 13 11 98, this will put you in touch with your local Grey Army Office, ask to speak to a manager, as they will investigate this for you. We would like to know wh... Read more
y as well, then we can post our response on this review. Thank youSimilar opinion? Write a review on ieatwords.com.au!
Cannot recommend highly enough
My family has recently used the services of Robert Fallace from the Grey Army in Melbourne for carpentry, electrical and painting work. We were so impressed with Robert's advice, punctuality and management of our mini renovation that we actually ended up using his for a number of smaller jobs around the house. He was an absolute pleasure to work with and the sub contractors he used were all very friendly and professional.
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UNRELIABLE.
1. In canberra, I was stood up by the handyman without even bothering to call or text to tell me where he was. DO NOT rely on Reno or Linzie to turn up. Hopeless.
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BellaFreddieGreater Melbourne (Metropolitan), VIC
- 2 reviews
Well done!
I have just used te professional skills of Michael and Robert Fallace from the Grey Army. They have completed jobs at my home ranging from plastering, painting, building shelves and cupboards as well as carpentry repairs. They were professional, did their work well and on time as per their quote and I would be happy to recommend them to others, including my friends and relatives.
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Justin R.Greater Melbourne (Metropolitan), VIC
Absolutely Horrendous and despicable service
I have in the past used Grey Army on a number of occasions and whilst the service wasn't great it wasn't that bad either. This time however I booked a roof painter to quote on some work, he never turned up and never called to explain why. When mentioning this to head office they stated that this would never happen and that I was making the story up, I was obviously bemused about this and proceeded to the escalate the call to the operations manager where things got a whole lot worse. This person just continued to lie and make up stories. Call wa...Read more
s escalated to General Manager where it became evident that the reason for the staff's deplorable behaviour resonates from him. His tone and approach was incredibly unprofessional. The reason why i used Grey Army was if anything ever went wrong I had a head office and managers to call on.....It could not have been any further from that. I tried a number of times to call and have a calm, normal and professional conversation to work through the matter however management were not interested. Never again.Similar opinion? Write a review on ieatwords.com.au!
Rosemary CampbellGreater Melbourne (Outer), VIC
House Painter
Never use Grey Army again. I'm left with a mess after getting painter back 3 times to fix mistakes. Short changed nearly $2,000 worth of work. Totally unprofessional contemptable lazy attitude.
1 comment
WendyHGrey Army
Please call our office 13 11 98 and provide your address and details so that we can investigate this further for you Thank You
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Questions & Answers
missy Yasked
Im a bit uncertain about painter. Ive taken for an idiot a couple of times recently, so Im beginning to doubt my competency in organising this job. Its quite a big painting job. The quotes okay, but he I had the quote and the next day revived 2 phone calls and an sms.
How do I know this guy is as competent as he tells me he is
1 answer
Wendy H.Grey Army
All Grey Army members are inducted with us make sure that your quote is detailed and that you both sign this before he commences. Call our office during business hours and we will be able to answer your questions in more detail. Thank you
JulieCasked
I need a handyman to hang paintings on walls. Does Robert Fallace do this work?
His review was good.
2 answers
I don't know.
Wendy H.Grey Army
If you call our office 13 11 98 and ask for Robert we can organise this for you Thank You
Jan Lasked
I have several smallish jobs i need doing: installing a length of guttering along one part of the roof; installing some flashing between house and porch roof; checking porch support posts for rot, and repairing them; removing, but not replacing another short piece of guttering; also probably installing ? flashing high up on the roof, where there appears to be a leak maybe due to wind damage.
I am on the pension so cost needs to be a consideration, but i also need to maintain my property.
can you help please?
My previous builder is seriously ill and no longer able to help.
I am in South Frankston
Thankyou
Jan Lumley
1 answer
WendyHGrey Army
Please visit our website www.greyarmy.com.au and follow the link to request a quote, or alternatively call 131198 during business hours, we will require your full name, address and contact phone number thank you
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WendyHGrey Army
Thank you for your review, if this happened recently please call our head office and provide your full name, address of the property, who the Grey Army member was and the managers details that you spo... Read more
ke with. Please call during business hours 03 9238 0100 and ask to speak with one of our management team. They can then look into this for you. You mentioned it was years ago though so it might be too late, we are still happy to speak with you in person though. Grey Army members are not just retrenched people that cannot find employment. Throughout Australia we have over 400 members that are fully qualified in their chosen fields and their average age is 40. We look forward to hearing from you