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11 questions from our users

Kelly J.

Kelly J.asked

HWF75AW1

Does this machine beep or alarm when complete



1 answer
Klara K
Klara K

Hi Kelly J
This machine does not beep when it finishes or make any other noise except to suddenly stop.

Nina

Ninaasked

HWF75AW1

Recently I washed bathroom machine washable fabric mat in it and it didn’t finish the cycle n hall gave error . Now I cannot open the door it says lock on the screen. Whatever mode I switch it on now it doesn’t finish the cycle n stops in btw. I’m unable to open the door. What should I do now

2 answers
Klara K
Klara K

Hi Nina

I only recently bought this machine and I have had no issues. This sounds like a technical problem and I'm sorry I am unable to assist you.



Johnny H.
Johnny H.

There's a little hatch in the front where you need to empty the drum from and a lever you can use to open the door once done.

Liz

Lizasked

HWF75AW1

how do i select the prewash mode?????

1 answer
HMZ
HMZ

you can't with this machine

Rachel F.

Rachel F.asked

HWF75AW1

Will the 7.5kg fit a king size doona ?



1 answer
Janie-Lee
Janie-Lee

I'm not sure. I would say not. I bought the 12kg, because we have lots of large rugs and we have pets. My queen size doona fits in comfortably. My advice would be get the largest one you can afford. It's a great machine. Hope this helps.

Steve

Steveasked

HWF75AW1

Is there a 'soaking' option anywhere?

1 answer
Liz C
Liz C

No option to soak on this model

Jian C

Jian Casked

HWF75AW1

How to open the filter cover? I tried like 5 minutes. Just can't open it.

1 answer
Janie-Lee
Janie-Lee

https://youtu.be/kV3sARZ7cCo

Cristy

Cristyasked

HWF75AW1

Is there a cycle on this machine that has a quite spin we brought it on the weekend & it sounds like a jet plane landing in my laundry??

1 answer
Graham
Graham

Yes. I use Spin/Drain. My washing machine is the quietest machine that I have ever owned. I bought my machine from The Good Guys who delivered, installed and tested it.It is important to have removed the transportation bolts before use,

Essendon

Essendonasked

HWF75AW1

mine one makes noise and shaking while spinning.
I'm using for the first time
floor is level no issue
didn't touch the balence nut bottom as machine sits perfectly on floor.
help.

No answers
Jan

Janasked

HWF75AW1

My machine was installed today, balanced etc. I then washed a load on cotton cycle and it makes a horrendous noise when in the spin mode, like metal scraping on metal. I have video taped it, but the sound isn't very load so it is hard to tell. What should I do?

5 answers
Faysie
Faysie

Hi I would test the load for your machine's weight make sure all clothes have even distribution other than that try hand wash cycle and delicate just to see how it goes. If all failes and it continues ring HELP LINE Cheers Faye

Graham
Graham

Iwould contact the retailer who sold the machine to you. I would also ask the installing retailer whether the transportation bolts were removed. I have read that if not removed you can have problems. Graham

Essendon
Essendon

hi mate
I have the same problem. did u found any solution.
I cannot use in this way as it a shaking with noise.
floor is leveled no issue with that.
let me know if you found any solution

Jit

Jitasked

HWF75AW1

How good is the express 15 option? Would it clean clothes - shirts, socks, shorts, etc... effectively?

1 answer
karl.brugger.7
karl.brugger.7

This option is most useful when washing light clothes such as gym clothes,business shirts,underwear or a few pair of socks/shorts(separate washes).I wouldn't recommend anything heavy like jeans, blankets, jumpers or work clothes which require more work to get them clean. For these type of clothes I would be using a more deep cleaning option and I also wouldn't fill the whole tub in this setting ad is not meant for a full stack of clothes for a short washing cycle.

So far I haven't had a issue, my clothes comes out clean and smelling nice. Thanks :)

Nana02

Nana02asked

HWF75AW1

Where can I get parts, rubber ring around doorway?

1 answer
Graham
Graham

Contact your local Fisher & Paykel service technician

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