Signed up online with assistance via a live chat with Glenda! She was very helpful and answered any questions i had. Glenda was very professional and knowledgeable!
I look forward to seeing how the set up and internet service works out.

Chatted with sale rep online named Glenda and she was really helpful with the information and currently they have deal on nbn50 so i am getting that. Hopefully, my internet can get connected soon and i can review more on speed.

Jeffrey was very patient with me and helped me over a week to set up the internet, I didn't know I had a router connected and hidden, it was getting very frustrated. He called me everyday to update the info and tried his best to get it going. I couldn't thank him enough.

Bloody awesome.justine was magnificent. Helped me greatly and solved the problem i had.10 out 10 stars.i would recommend justine and harbour to anyone looking to connect to the internet fantastic

Internet service is very reliable, did not experience one single dropout since activation. The technical support is excellent, the customer service is excellent. No long wait times compared to other ISPs.

I signed up to the $69 a month UNLIMITED plan. I received my first months invoice. I have been charged $115. I am extremely confused as to why this is. There is no explanation on the invoice and no one has emailed me back with an answer to the multiple emails I have sent asking for someone to explain the $46 overcharge.
As someone with 2 young children it can be extremely difficult to call and solving the issue though an email would be extremely helpful.

If this matter isn’t resolved I will be taking this to the commonwealth ombudsman.

The service is very good, never have experienced connection issues, recently I moved to another location with NBN and the moving process was extremely easy, I've just contacted Harbour ISP team and they scheduled the move. I didn't need anything just plugged the router and everything started working.

I had to contact Harbour isp and had the pleasure of speaking with Krystal.
I had questions regarding my account and moving. Krystal was informative and very polite.
Extremely happy with the service.

Yesterday was only the second time in three years that my phone and internet service have dropped out. I did have trouble getting through to technical help by phone, but it was excellent that the technician (Chris) rang me back

Break downs frequent - every 6 weeks approx. Sometimes takes several days to repair. We need the service to be more reliable as we don’t have mobile at our location. Frustrating very inefficient service system with ISP, NBN and Skybridge all involved in getting a technician to site.

Recently I contacted Harbourisp and spoke to Krystal. She helped me with my enquiry and was very friendly and efficient. I could understand her clearly and she fully explained the process of how she would complete my enquiry. Very happy with her service.

Haven't really experienced drop outs yet but on a speed test we dropped to just over 5 Mbps. We are back up to 28Mps now and the extender is working again thanks to Jeffrey Francisco

I had an issue with my modem being old and slow. I rang customer service and Brooke was incredible. She was quick and was so nice and polite. Rate 10/10

Offshore support not great. Had two people who I struggled with, kept getting cut off, having to start again. 3rd person was fantastic. He helped me sort out the problem quickly. He was knowledgeable, easy to understand and restored my faith in Harbour.

Aila help me as my internet wasn’t working. She was amazing, patient and explained everything very clearly. Can’t speak highly enough of her. In these trying times it is so nic to hav someone to rind when they said they would

Connection is reliable but with some occasional jitter, not unexpected in these current times :)

The Assistance I received from Beberly today was excellent, helpful and I was able to get the full speed out of my connection. Though a simple problem I cannot thank you enough for your support.

I had no disruption and team streamlined our connection needs. The team ensured our service switched over to Fixed Wireless, providing tech support to configure our equipment and keep my home office running.

These guys are great. Very responsive. The service always seems to run well. Sent me a new router without question after telling them over the phone that the original one had stopped working. To be critical, they should have supplied a new one quicker. It took 4 days to get a new router. This could have ben a massive problem if I didn't supply my own alternative connectivity solution for the short term.