Double check your dockets, they charge you more than their advertised price and they waste your time and argue with you instead of apologising. If it was Coles or Woolworths, they would refund your money and apologise, no questions asked!

Can't fault the quality and the freshness - outstanding.
Unfortunately errors recurring on my weekly home delivery orders was too much.
Yes I was credited and reimbursed every time but still got delivered under weight, wrong meat prices (higher) meaning no refund when weight is less than paid for.
I don't have time to spend on the phone explaining price differences between invoiced and received or that 4 times 500 grams is 2 kilos when I receive 1.5 kilo.
I stopped the home delivery service but I still shop at my local Harris Farm.

The time windows and updates on expected delivery are really helpful.
The food order has been spot on every time.
Have started using it weekly!!

I was not advised that the salmon I ordered x4 packets was it of stock or offered an alternative/substitute brand. The invoice indicated this but I did not look at this until after the delivery had arrived and was missing items. This is very inconvenient.

Ordered 2kg onions and only got two singular onions ($8 worth). Bunch of asparagus ordered and paid for didn't arrive.

After asking four people if they stocked quinoa puffs and none of them knew. I requested to speak to the store manage who also had no idea what quinoa puffs were.
Very disappointed at Harris Farm.

We shop weekly at Harris farm, and are usually excited for the delivery. However, are disappointed by this weeks packing. The soft fruit and vegetables were at the bottom of the box and were squashed/pierced as a result. I also received a mouldy red onion amongst the fruit.

Great to receive good quality items and delighted that it all came in boxes and absolute minimum plastic bags. All items received were in excellent condition. St Ives is my closest store and I go there often in person, but happy to receive home delivery from Boronia Park, I suppose!

Impressed by the quality of produce selected and service of delivery staff. Great way to get shopping done instead of rushing after work!

Every time I place an order with Harris Farm, they give me something new to smile about! And trust me, i shop regularly at Harris Farm! Today's delight was that i placed an online order this morning but could only pick the 7pm-10pm time slot which doesn't work for me. So I called the online team and asked if i could get an earlier delivery slot and i just received confirmation that my order has been delivered. Harris Farm must know that I am their biggest fan! Thank you Harris Farm.

We did not receive our bunch of turnips and some of the onions have been off.
Otherwise everything else was fine. Thank you
Delivery time was also good

From ordering the items to receiving them it was a great process. Received a text as soon as driver was on his way to deliver items - and was able to track him until he arrived. Fresh produce received is always of extremely high standard. It's great knowing you can order online and have peace of mind that you're going to have items that are of a high standard.

First time I've ordered from Harris Farm as the big supermarkets don't offer same day delivery, and I found myself without a car. I picked the one hour window, and it was free with a big shop. Got home from work and my groceries arrived - on time. Even received a text showing me in real time where the driver was, on a little map. And the man who delivered my groceries was lovely. The quality of the fresh produce was great. I was pleasantly surprised!

The delivery staff are always fast, efficient and friendly. The food arrives in fantastic condition, always fresh and lasts longer than food from the big 2. Keep up the good work.

I've always had great experiences with harris farm deliveries. Unfortunately there were a few items that were not delivered without warning (usually I would get an invoice before the delivery telling me which items were not available and refunded). This has happened to me twice now, but your customer service team is always very helpful to solve the problem by providing a refund or offering a gift voucher as good will. Keep up the good work team.

Wow i have ordered delivery from Harris Farm over 6 times now and the delivery has been fantastic. If anything was not in stock I received a personal telephone call from the store suggesting another item that might be suitable. And l specified the time that i wanted the delivery and every time they have accommodated my request. The website makes it really easy to order and selling the produce from local growers is great. A really enjoyable retail experience. Great work Harris Farm. I really like the driver tracking app as you can see where and when the driver is coming.

What a pleasure it is to walk into this bright, clean and colourfull store stacked with quality goods through out. The staff are tremendous and willing to help. Special mention to Dario (the King of Harris farm!!) and Varun the manager for what is always a very pleasant shopping experience. Keep up the good work!!

I've ordered from Harris Farm Markets on three occasions and each time the produce was of great quality and arrived within hours of placing the order. This is so convenient especially for people who can't easily get to a good greengrocer.

Shopping with a toddler can be a nightmare especially for a big occasion - HF saved me! All the fresh fruit and veg were great picks. Nothing was supplied that I wouldn't have picked up myself and it was very well packed into boxes - no plastic bags! Yay! Also delivered on time and happily brought into the house. Great first experience. Looking forward to ordering again.