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Reviews

4.4

39 reviews
5
(22)
4
(13)
3
(3)
2
(1)
1
(0)
  • Value for Money
    3.5 (2)
  • Product Quality
    4.5 (2)
  • Return Claim MadeYes (0) · No (2)
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Kirsty

KirstySydney, NSW

Thank you

published

I'd like to say thank you so much for your recent initiatives, providing a safer place to shop/work for customers and staff. Shopping in the stores (Willoughby and Lindfield) reduces my anxiety considerably: clean and well-stocked.



Value for Money
Product Quality
Return Claim MadeNo
Jeremy A.

Jeremy A.Sydney, NSW

  • 3 reviews

Fresher then most

published

Find the market a bit pricey but also tired of paying for fruit and veg at woolworths with no flavor and low quality. The market renews my faith in our Aussie food, will keep shopping here as you do get a good selection thats generally nicer to consume then others.

Value for Money
Product Quality
Return Claim MadeNo
1 comment
Harris Farm Markets
Angus H.Harris Farm Markets

Thanks, Jeremy :)

Very happy, however sizes of some items are confusing

published
Shop LocationWilloughby
1 comment
Harris Farm Markets
Angus H.Harris Farm Markets
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Lovely, but a real shame about the Kale

published

Wonderful quality, as always. Very surprised and a bit disappointed that the Premium Kale bunch you sent us was already significantly yellow and aged.

Shop LocationWilloughby
1 comment
Harris Farm Markets
Angus H.Harris Farm Markets
Dee

DeeSydney

By far the best fresh fruit and veg and I've tried them all!

published
Shop LocationWilloughby
1 comment
Harris Farm Markets
Angus H.Harris Farm Markets

Dee thanks for the amazing review, I have passed your feedback onto the online team about the boxes. Thanks Warren

Kerry R

Kerry R

  • 2 reviews

Convenient way to shopping

published

I ordered Heide gyruere cheese & was delivered
SWISS gyruere! Would not have ordered SWiSS as different product. Could I return this cheese ?
Good to see items requiring chilling were in insulated bag with some ice, & items were cold on arrival.
Muscatel grapes were not fresh on arrival. Quality not to Harris Farm standard & should not be sold

Shop LocationWilloughby
2 comments
Harris Farm Markets
Angus H.Harris Farm Markets

Hi Kerry, sorry to hear our team got this wrong. Feel free to shoot us an email at [email protected] and our team would be happy to sort out the Cheese and Grapes received on your order. Cheers!

Kerry R
Kerry R

Thanks

A little disappointed...

published

I received a delivery order last night and was disappointed to find 3 mangoes that were inedible. I ordered 3, received 5, but 3 of them were way past eating. Also, 2 bananas were the same.
It puts me off the delivery service even though it's so convenient :(

Shop LocationWilloughby
1 comment
Harris Farm Markets
Angus H.Harris Farm Markets

Sorry to hear this Rachel. Please don't hesitate to contact our online team at [email protected] where we'd be happy to sort this out for you!

Maureen

Maureen

  • 2 reviews

struggled with payment

published

I love your product as I buy from you all the time. Decided to use your online store for our office and struggled with the payment at the end of the shopping. Tried a few times and in the end walked away from the computer and when I came back later I was then able to put in my payment card. Not sure what I did???? or did not do as the case may be

Shop LocationWilloughby
1 comment
Harris Farm Markets
Angus H.Harris Farm Markets

Hi Maureen, we're sorry to hear about the payment issues you had. Next time, give us a call and we'll see what we can do. Cheers

Mouldy bread/cheese

published

I'm terribly disappointed with what I found in my last two shops. The first one I discovered the cheese I bought was mouldy, and then the following shop, when I bought bread rolls, they were all mouldy as well. I have to say they might be the last two visits to that Harris Farm (my local one).

Shop LocationWilloughby
1 comment
Harris Farm Markets
Angus H.Harris Farm Markets
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Jennifer

JenniferSydney

Perfect for a large party.

published

So convenient when busy preparing for a party. Great customer service - unripe avocados replaced following my telephone call! Prices competitive.

Shop LocationWilloughby

Fresh, prompt and considerate

published

I love that I can order online, have food delivered the same day (or to arrive when we can back from holiday!), the quality is always great and they call if they can't deliver something and substitute where they can. Great service, great food!

Shop LocationWilloughby
Yoly

YolyWilloughby East

First Home Delivery

published

I shop at harris farm weekly but this is my first time to order online. I am delighted and will continue to do so as it is a lot more convenient for us and the products were as if I have hand picked them
Thank you.
Yolanda

Shop LocationWilloughby
Jamdonuts

JamdonutsSydney

  • 3 reviews

Generally, a good first experience of online shopping

published

It took a little while to navigate the online shop, but there were more items than anticipated, and I could buy less from other supermarkets to supplement my weekly shopping. Fresh produce items seem fresh and decent quality on delivery, which was on time & within the chosen window of delivery. However, one item was incorrect, as I was delivered 'curly parsley' when I had ordered 'continental parsley'. Will give them another try whilst I can get free delivery.

Shop LocationWilloughby

Better than Coles

published

Harris Farms website is much easier to navigate as compared to Coles and Woolies. The order came early ( good thing I was home!), they used boxes rather than heaps of plastic bags and the order was accurate.
The only issues- there were a couple missing items which I was not given an option for a substitute and a couple of the produce items were not great. The tomatoes were rocks, the bananas green and brown ( rather than nicely yellow) and the cucs spongy.

Shop LocationWilloughby

Fabulous quality !

published

Fruit meat and dairy were very fresh as if I choose it myself. Extremely impressed and very happy to shop online again.

Shop LocationWilloughby
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Duncan

DuncanSydney

  • 2 reviews

Great delivery windows but...

published
Shop LocationWilloughby

So impressed

published

Amazing - I submitted my order at 1 pm and it was delivered at 3 pm that day. Excellent quality and I love that it comes in boxes rather than lots of plastic bags.

Shop LocationWilloughby

First order and very happy.

published

delivery within the window. called when a substitute product was required due to the original order being out of stock. receiving an invoice noting refunds to be received when the actual weight of meat was under that order, but within the bracket (woolworths don't do that). products look good. will use again.

Shop LocationWilloughby

Always on time!

published

Unlike supermarkets, love the fact HFM always turn up when they are suppose to and always super friendly service. Love the high quality products!!!!

Shop LocationWilloughby
Beth

BethSydney

Love it

published

Good quality fruit and vegetables. Love the grocery line too. Love love the 'reject' fruit and veg section. Clean store, friendly service

Shop LocationWilloughby
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