I always but at Harvey and their extra cover looks after u well. all these years they have been good at service. I recently bought a fridge their service have to

Helpful staff, good prices, goods in stock, reasonable range to choose from, conveniently located stores, goods on display so easy to see what you're buying and compare brands and models

I am writing this 5 star review to offset in someway a 1 star review I will be writing for the online store (click and collect service) I rang to enquire about an item on special. It was in stock and I arrived half an hour later to pick it up and was served very promptly and efficiently by Jess. Great work Batemans Bay

I bought a front loader LG washer dryer combo. The installer was very overweight in size. He turned on the tap all the way, causing lots of pipe vibration noise. He kinked the pipe. LG rep came and found it. I would not buy any appliance from HN anymore because of the poor installation. A lot of headache to try and sort it through. Noises that would not have been there if the installer took some care. And I would not have to bother LG,

Harvey Norman had a good offer on a Netgear Nighthawk AX6000. I checked online and it said it was in stock in the Broadway store.
I ordered online (before 4pm) to collect from the store.
When I got to the store they would not accept the NSW Government issued online driving licence. Even though that same form of identification is acceptable by the Government, the police, hospitals and pretty much everywhere.
Then the same store said they could not refund me either.
So I was not able to get my order and I was not able to be refunded either. What a service!

I will not be buying from Harvey Norman anymore. I will buy from a company that has moved into the 21st century.
And Harvey wonders why we are all buying from overseas!

Harvey Norman at Rutherford has been amazing, we are currently building a house and are buying everything new and have found after months of looking around and experience at other retailers Harvey Norman was by far the best and made everything so easy. From our flooring, furniture, bedding and electrical they have been great especially the flooring team we couldn’t be happier and can’t wait for our build to be finished so our flooring can go in and all of our beautiful new home items delivered.

Went in bought $10000 of furniture etc service was great prices was great all so delivered on time brought into house as I am disabled with any worry do all my shopping that is available at Harvey Norman will not go any where else now the service was just to good

Scott from Harvey Norman cairns in electrical was professional, efficient friendly and most of all very knowledgeable . I cannot speak highly enough of Scott you have gone above and beyond what I would have expected.
Many thanks.

computer breaks, you take it in to computer service section, its under extended warranty, we will send it away for you, they send it away,, after a couple of weeks !! one month later I get a call from Melbourne, you need xyz parts, but we can replace it on warranty, no I want my computer back fixed..... 4 days later its going to take another 3 weeks for your parts would you like a credit and get a replacement computer, no, get the parts I want my computer back,,,,, was I alone, talking at work,, same story for others, so they get you to ditch your old computer, get another one,, and get another freeking warranty,,,,, bad bad people,,, mine is in mackay qld

Purchased an em7000 cafe series coffee machine 3.5 years later it developed a small leak. Claimed with product care plan and received a 600 store credit to purchase new machine

Store well laid out which makes it very easy to navigate. The designated staff in each department are knowledgeable and helpful, providing me with different options to make an informed decision.
Products purchased were of excellent quality and no issues at all!

The back pillows of the Pemberton Lounge are very poor quality. Within 4 months we found them collapsing. A specialist came out and said we just need to keep puffing them up. Problem is puffing them up doesn't bring them back to shape. The pillows need a foam insert wrapped with dacron.

well 3 weeks after the fridge broke down a repair man has showed up.
3 weeks......still no word from samsung about compensation for all the food we had to throw out

I have found Harvey Norman to be very helpful whenever I go to their store. They are always willing to do a deal or match prices from other companies. Always purchase from them!

Really unreasonable
Give you the run around.
What one staff member says the next one won’t back up. Three faults and no sorry. No fridge now and still forced to wear the cost of the delivery fee.