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Reviews

4.9

14 reviews
5
(12)
4
(2)
3
(0)
2
(0)
1
(0)
  • Product Quality
    5.0 (6)
  • Return Claim MadeYes (1) · No (5)
  • Shipping
    5.0 (2)
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Fredbill

FredbillPerth, WA

Happy, happy, happy

published

I have been buying my hearing aid batteries (p312) plus Cerustop from Hearing Savers for a couple of years and am really pleased with the cost of their products & the quick delivery (I live in Perth). In addition, as I am an "older" Australian with heaps of friends wearing hearing aids I have been referring them to the website. The price I have paid for these products has been almost a third of the price charged by my Hearing Clinic. I have told them truthfully why I don't buy products from them any more. Too expensive.

Product Quality
Return Claim MadeNo

The reviewer stated that an incentive was offered for this review

terryr

terryrHunter Region, NSW

  • 17 reviews
  • 1 like

The best by far.

published

I bought my Signia ear bungs from hearingsavers and couldn’t believe how much I saved compared to any other source. I have been buying batteries and domes from them as well and have never had a problem with delivery or quality. Absolutely the best!



Product Quality
Shipping
Return Claim MadeNo
Robyn.Presley

Robyn.PresleyPerth, WA

  • 2 reviews

Happy wife happy life

published

Ordered batteries, they hadn't arrived by the due date so I followed up a couple of days later. Enquiry was responded to straight away. Advice was that deliveries sometime took a few days more that quoted and I should allow a couple more, out to an extended normal delivery period. A promise that another delivery would be dispatched if the first one didn't arrive. Well they arrived on the last day, all good and now I will plan on the longer delivery timeframe, we are in wait a-while (WA) after all. Delays are not unusual. My wife can still hear me so every one is happy.

Product Quality
Return Claim MadeNo
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Best online chat support I've ever experienced

published

The hearing aid game is a bit of a racket, but this company is not. I purchased an z-power rechargeable conversion kit for the Otican Siya. I did a ton of research and found an online price that they not only matched but beat. I spoke to multiple sales people on multiple days over the phone and online chat (best ever...simply stated straight to the point). They were consistent and reassuring. I felt respected, I felt my TIME was respected and I saved hundreds of dollars from the price given to me at the audiologists office. It arrived at home in the mail a few days later. It was AMAZING service. I highly recommend this company.

Product Quality
Shipping
Return Claim MadeNo
C1 deb

C1 debPerth, WA

Quick service

published

Thank you so much for the prompt delivery of the hearing aid battery’s, your service was so quick and website easy to use that we will be using your service again in the near future.

Product Quality
Return Claim MadeNo

The reviewer stated that an incentive was offered for this review

New customer / Sydney

published

Ordered rechargeable batteries for my hearing aids on internet / simple, received promptly / informed as shipment progressed/ no postage / good price / no complications at all / good service and positive experience / can recommend ! ( ORDER No -: 60806 Feb 2nd / 2022)
M. Clavin / Northbridge / NSW

Product Quality
Return Claim MadeYes

The reviewer stated that an incentive was offered for this review

Excellent service

published

I am a country customer and wanted to buy premium batteries - I got them super fast by post, cheap and excellent quality

Suzy D

Suzy DBallarat

Good service from Hearing Savers when ordering batteries online

published

The website is very easy to navigate and offers a good range of brands with prices that are very competitive. I was not charged for postage and email tracking alerts kept me notified of the parcel's delivery timeframe.

Kath M

Kath MCairns

cheap as chips

published

so easy and convenient ordering on line. so many products to choose from and great quality. Half the price of what the company I bought my hearing aids from for batteries etc. I love how quick they arrive by post. I love how quick they return my calls.I am a barber by trade and anyone wearing hearing aids, I tell them about Hearing Savers.

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first time battery purchase

published

So much easier to buy my batteries on line and not only were theycheaper but also not having to go to the hearing place is a bonus .

marron07

marron07Mid North Coast, NSW

  • 21 reviews

Good Prices and Great Servcie

published

I am an experienced hearing aid user and objected to the high mark up providers in my area charge. Hearing Savers are as good as their name suggests offering top quality hearing aids at a reasonable price. Also, their after sales service much better than any I have received before. You can rely on what they advertise. My only complaint is that their agents are not in every locality so you may need to travel to find one. I already had hearing test results that I had paid for locally, so I could arrange to have my chosen hearing aids fitted while I was on holiday. If you live in a regional area and are not sure what type of hearing aid you need, they may not be for you.

Brian

BrianCanberra

Definitely the Best AND the Fastest

published

Doing business online will always involve some uncertainty but I have used Hearing Savers a number of times now and have found them to not only provide the best prices for products but by far the most efficient service. They have obviously worked hard to create a company culture that seems to work from the top to the bottom and the back to the front. In a world where customer service is getting harder to find your efforts are greatly appreciated.

1 comment
Hearing Savers
Ryan B.Hearing Savers

Hi Brian, really appreciate your generous feedback - we certainty aim to provide top service and products at Australia's best prices. Kind regards, Adrienne Blechman

Honey

HoneyMelbourne

Excellent Service!!

published

Adrienne is a delight. From the outset, nearly 3 years ago, I found her testing, explanation of the various models and fitting of the hearing aids very comforting. She is always punctual, warm and friendly. Thankfully I have had no problems however she encourages me to contact her for any concern, however small. New batteries and buds are only a call away and I receive them within 2 working days. Great service. I have recommended her to my friends and they, too, have been extremely satisfied. I thank my doctor for referring me to Hearing Savers!

Mariska

MariskaAU

  • 8 reviews

Exceptional Service!

published

After 1 month of purchasing my first hearing aids, I had trouble with the charger. After calling Hearing Savers, they immediately sent me a new one. Then 1 week later, I thought my charger was playing up again, but apparently it was my hearing aids. I was asked to bring them back & with no hesitation at all, I was sent home with a new pair of hearing aids & charger. I have never dealt with such a fantastic company before. Pleasant, extremely helpful & ready to please.

1 comment
Hearing Savers
Ryan B.Hearing Savers

Thanks for your kind feedback Mariska. Delighted to 'hear' that you're happy with our services. Kind regards, Adrienne Blechman and the team at HEARING SAVERS (www.hearingsavers.com.au)

Questions & Answers

Frankyuj

Frankyujasked

Online store

I recently order & received an order 85799. I must have order the wrong item.
What I want is:
This is the descripton on the plastic container
Open Smokey Dome M Ref: 064-1988
Can you advise me what I should order ? Frank Yujnovich 0418953206

2 answers
terryr
terryr

Hi Frank, I don’t know how this question got to me, I’m just one of their happy customers. You probably need to give them a call.

Terry

Hearing Savers
Ryan B.Hearing Savers

Hi Frank

Thanks for contacting HEARING SAVERS, and thanks for your order.

Can I ask that you please give us a call on 1800 00 4327 and we'd be happy to confirm your order.

Kind Regards
Ryan

Nob

Nobasked

Hearing Savers

Norbert
Jan 17, 09:08 AEDT
Phone: 0417903109
Postcode: 6155
Details: 1. I have been quoted AUD$ 80.00 for the initial comprehensive hearing test (Audiogram?) from the cannington Clinic. But you state that this is free. If I purchase hearing aids from you based on their recommendations. Will this layout be refunded?
2. How is it possible to purchase hearing aids prior having this assessment?
Still waiting for an answer to my simple request (10776), as shown above
cheers Norbert

1 answer
Hearing Savers
Ryan B.Hearing Savers

Hi Norbert

Thanks for contacting HEARING SAVERS. In response to your queries:

1) Yes, the hearing test fee is fully refunded when you purchase new hearing aids from HEARING SAVERS. There are no extra or hidden costs.

2) We recommend a comprehensive hearing test and discussion with one of our professional practitioners to tailor a solution for your particular hearing loss, listening needs (e.g. active lifestyle) and your budget. We have a number of clients who have trialed hearing aids elsewhere, like the hearings and choose HEARING SAVERS for our fantastic prices and complete set of inclusions, e.g. extended warranties on most models, fresh battery supply & ongoing service at no extra cost.

Please see our website for details: https://www.hearingsavers.com.au/frequently-asked-questions/#4

And please don't hesitate to contact us on 1800 00 4327 if we can be of any further assistance.

Kind Regards
Adrienne Blechman
Principal Audiologist

Sylvia P.

Sylvia P.asked

Online store

do the hearing aids have a insurance cover ?
and for how long please ...... also best price latest siemanns 7xn

1 answer
Hearing Savers
Ryan B.Hearing Savers

Hi Sylvia

Thanks for contacting HEARING SAVERS.

Hearing aids purchased from HEARING SAVERS include a 12-month manufacturer loss & damage warranty. Please note that conditions and an excess apply. More information can be at: https://www.hearingsavers.com.au/frequently-asked-questions/#losswarranty

Our price for Siemens Signia 7Nx hearing aids is $7,900 per pair, including 4-year product warranty. Please see our listing online at: https://www.hearingsavers.com.au/frequently-asked-questions/#losswarranty

Kind Regards
HEARING SAVERS

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