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Heller HOIL11T Questions & Answers
3 questions from our users
iload driverasked
Turned it on and after 3 minutes it turns off for 2 muntes at a time. Wont stay on. My heller 11 just purchased this week from kogan turns off every 5mins. It seems it's either overheating straight away or the thermostat is not taking rooms temperature properly and instead taking temperature from inside the heating element. It takes 2 minutes to come back on. Any help?
1 answer
Possibly it has reach temp the dial is set at, thus the stoppage. Turn temp dial up high and try my theory out. I have the same model but can't use it when sleeping as it constantly ticks when the temp reached, then when turning back on.
Patrickasked
Dear Colleagues,
I am writing to you from Toowoomba, Queensland, and the reason for my inquiry is to get information about where I can find an authorised repair centre for the portable heater Heller Model No. OIL11T, please.
My contact details are:
[personal details removed]
Thanking you in advance,
Patrick Danaher
1 answer
Hi Patrick, I think you need to get in touch with GAF's Customer Service (http://www.gafcontrol.com.au), either online or by phone (1300 659 489).
Anzilasked
I have 11 leaf heller and my room is small but I am continuously working 6 hours no response. One thing this leaf is warming but not spreading here out side temperature is 13 degrees. Any ideas?
2 answers
Hi Anzil
It's the same problem I had ... although the unit heated .. the heat could not be felt in the room... I basically threw the unit during the kerb side ... I guess u could try to get it replaced through your warranty ... I tried but they refused to replace or refund since the unit was heating ... sorry mate couldn't be of more help ...
Very bad product .. made in china is better than heller
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