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Reviews

(108)
(5)
(0)
(0)
(0)
  • Customer Service
    5.0 (97)
  • Timeliness
    5.0 (97)
  • Job Satisfaction
    5.0 (93)
  • Rates and Fees
    4.5 (93)


Great Service

published

Very professional. Callum went above and beyond on get our line unblocked. Kept in constant contact to keep me up to date with the progress and cost involved. Wouldn’t hesitate in recommending Hello Plumbing.



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Great service, professional and prompt

published

Turned up on time, called beforehand and got stuck into the pipes. Then gave me 3 options for further mitigation works, from cheap and quick to comprehensive but expensive. Great job

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John

JohnSydney, NSW

  • 2 reviews

Professional Service

published

Well deserved five star rating for punctuality, professionalism, and courteousness. Tony was probably the most well mannered plumber I’ve ever met (and I’ve met a good few in my profession!!).
Unfair to comment on the price as I have nothing to compare. However, wouldn’t hesitate to call on these guys again for future works.

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Kristian B.

Kristian B.Sydney, NSW

Saved my day - didn’t loose any progress

published

Hit a gas line and had to close the site, Hello Plumbing had the problem fixed within a couple of hrs and I didn’t loose any progress that day! Thanks Hello Plumbing for such awesome response time.



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Timely

published

We had an urgent plumbing issue which they responded to in a very timely manner. They were also clear on the issue and the fix that was needed and were very professional.

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Glenn H.

Glenn H.Sydney, NSW

  • 2 reviews

Professional and customer focused plumbing company

published

Jack turned up on time, assessed the plumbing job for my outdoor kitchen, provided a quote, discussed his solution and delivered a great customer focused outcome. I would happy recommend Hello Plumbing anytime.



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Carolyn

CarolynSydney, NSW

Quick response to our call out

published

Thank you for an efficient and professional service to clear our blocked drains, and for providing a quote upfront for the work. Callum was polite and pleasant to deal with. I would recommend Hello Plumbing.


Good service and work

published

Quick response to our problem. Always on time. Callum quickly assessed the problem and worked efficiently to correct the problem which was extensive and costly. Thanks everyone at Hello Plumbing

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Perfect job done!

published

The plumber arrived punctually. I received text message when he will come. He explained the problem clearly to me and gave quote before doing the job. Work was done neatly and quickly. I would recommend hello plumbing to my friends. Even he told me that Sydney water should be responsible for the problem and he would help me to inform Sydney water to reimburse me!

Sydney 2099

Sydney 2099Sydney, NSW

  • 2 reviews

Great Fast Service

published

The guys from Hello Plumbing were fantastic. Extremely fast service. They kept me informed of when they would arrive, what they were doing and the cost involved. I would highly recommend them.

1 comment
Hello Plumbing
Robert S.Hello Plumbing

Thanks so much for your great review. we really appreciate it. Have a great day.


Ann kelly

Ann kellySydney, NSW

Excellent work

published

Jack the plumber was very professional and dealt with our plumbing issue, explaining what he needed to do and the reasons for it. He was clear and polite. I would recommend hello plumbing .

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1 comment
Hello Plumbing
Robert S.Hello Plumbing

Hi Ann, thanks for fabulous review we really appreciate your time. It really helps our business out.


Professionals with a focus on positive customer experience

published

Provided timely and professional service. Each touch point was very engaging and thorough. Demonstrated care and ability to listen and act with a high degree of transparency through the engagement to deliver a quality outcome.

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1 comment
Hello Plumbing
Robert S.Hello Plumbing

Thanks so much for the awesome review Amit. We really appreciate it.


Malcolm W

Malcolm WSydney, NSW

Great service

published

Hi, we had a leak on our property which was affecting our neighbour as well. within two hours of talking to Hello they found the leak, stopped it, re-piped the problem and then installed a monitor to control our water usage. Thank you Rob and team from Hello.

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1 comment
Hello Plumbing
Robert S.Hello Plumbing

Hi Malcom, thanks so much for the terrific review. It really helps out our family business.


Beverley

BeverleySydney, NSW

Great fast service

published

Very happy with the service. My tap was replaced. The water pressure was tested and found to be excessive so a pressure valve was fitted to the main supply at the front of house. Everything left clean and tidy by a very happy pleasant gentleman. He even replanted the garden. I would use this service again. Many thanks.

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1 comment
Hello Plumbing
Robert S.Hello Plumbing

Awesome thank you so much for the positive review Beverley, we really appreciate it. We are very happy we could help you out, call us anytime.

Phill Andrew

Phill AndrewSydney, NSW

Professionals Plus......

published

We cold called Hello Plumbing on a Monday morning for a blocked sewer, with Andy arriving that afternoon to clear the sewer. Unfortunately not a long term fix with a complete sewer relining required of the old system. Wednesday Andy and team arrived and successfully relined the sewer over the day.
Competitive quote, professional workmanship and exemplar client communication skills from not only the team on site, but head office!
...........Absolutely recommend Hello Plumbing!

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1 comment
Hello Plumbing
Robert S.Hello Plumbing

Hi Phill, so happy we could help you out mate. Thanks for the awesome review we really appreciate it.

Great Service

published

The service we received was friendly, professional and they went out of there way to solve the problem that day. They also sorted other issues we were having at the time but hadn’t originally booked in at the time.

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1 comment
Hello Plumbing
Robert S.Hello Plumbing

Hi Kerryn, thanks so much for the fantastic review. We were more than happy to help you out with your extra issues. Please call us if we can help you out in the future.


Anni

AnniSydney, NSW

A job well done

published

Rang the number on a fridge magnet, was able to get a booking immediately. The plumber Tony arrived promptly. Informed me on what the issue was, showed me on the cam then explained what was required and laid out the costs up front. The problem was rectified and the work area was left clean and corrected

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1 comment
Hello Plumbing
Robert S.Hello Plumbing

Hi Anni, thank you so much for taking time out of your day for the fabulous review we really appreciate it.


Chris

ChrisSydney, NSW

Great service

published

Super quick service and came within an hour of calling in an emergency and fixed in half an hour with reasonable price. Let us know what was going on in fair detail before charging

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1 comment
Hello Plumbing
Robert S.Hello Plumbing

Thanks for the great review Chris. It really helps out our family business.


Enne

Enne

  • 2 reviews

Prompt service

published

Prompt, friendly service and reasonably priced I think, though have nothing to compare price to. Receptionist was very friendly as well. Would recommend service to others. No call our fee was a bonus.

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1 comment
Hello Plumbing
Robert S.Hello Plumbing

Hi Enne, we were happy to help you out. thank you so much for the positive review we really appreciate it.


Excellent service

published

The team at Hello Plumbing are always friendly and professional and have fixed all our plumbing issues very promptly. I have recommended their services to others as a testament to our customer satisfaction. Excellent service always.

1 comment
Hello Plumbing
Robert S.Hello Plumbing

Awesome thank you so much Sarah. we really appreciate you taking time out of your busy day to leave us such a fabulous review.


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