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Reviews

5.0

121 reviews
5
(115)
4
(6)
3
(0)
2
(0)
1
(0)
  • Customer Service
    5.0 (103)
  • Timeliness
    5.0 (103)
  • Job Satisfaction
    5.0 (99)
  • Rates and Fees
    4.6 (99)
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Malcolm W

Malcolm WSydney, NSW

Great service

published

Hi, we had a leak on our property which was affecting our neighbour as well. within two hours of talking to Hello they found the leak, stopped it, re-piped the problem and then installed a monitor to control our water usage. Thank you Rob and team from Hello.



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1 comment
Hello Plumbing
Robert S.Hello Plumbing

Hi Malcom, thanks so much for the terrific review. It really helps out our family business.

Beverley

BeverleySydney, NSW

Great fast service

published

Very happy with the service. My tap was replaced. The water pressure was tested and found to be excessive so a pressure valve was fitted to the main supply at the front of house. Everything left clean and tidy by a very happy pleasant gentleman. He even replanted the garden. I would use this service again. Many thanks.



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Robert S.Hello Plumbing

Awesome thank you so much for the positive review Beverley, we really appreciate it. We are very happy we could help you out, call us anytime.

Phill Andrew

Phill AndrewSydney, NSW

Professionals Plus......

published

We cold called Hello Plumbing on a Monday morning for a blocked sewer, with Andy arriving that afternoon to clear the sewer. Unfortunately not a long term fix with a complete sewer relining required of the old system. Wednesday Andy and team arrived and successfully relined the sewer over the day.
Competitive quote, professional workmanship and exemplar client communication skills from not only the team on site, but head office!
...........Absolutely recommend Hello Plumbing!

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Hello Plumbing
Robert S.Hello Plumbing

Hi Phill, so happy we could help you out mate. Thanks for the awesome review we really appreciate it.



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Great Service

published

The service we received was friendly, professional and they went out of there way to solve the problem that day. They also sorted other issues we were having at the time but hadn’t originally booked in at the time.

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1 comment
Hello Plumbing
Robert S.Hello Plumbing

Hi Kerryn, thanks so much for the fantastic review. We were more than happy to help you out with your extra issues. Please call us if we can help you out in the future.

Anni

AnniSydney, NSW

A job well done

published

Rang the number on a fridge magnet, was able to get a booking immediately. The plumber Tony arrived promptly. Informed me on what the issue was, showed me on the cam then explained what was required and laid out the costs up front. The problem was rectified and the work area was left clean and corrected

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Robert S.Hello Plumbing

Hi Anni, thank you so much for taking time out of your day for the fabulous review we really appreciate it.

Chris

ChrisSydney, NSW

Great service

published

Super quick service and came within an hour of calling in an emergency and fixed in half an hour with reasonable price. Let us know what was going on in fair detail before charging

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Hello Plumbing
Robert S.Hello Plumbing

Thanks for the great review Chris. It really helps out our family business.

Enne

Enne

  • 2 reviews

Prompt service

published

Prompt, friendly service and reasonably priced I think, though have nothing to compare price to. Receptionist was very friendly as well. Would recommend service to others. No call our fee was a bonus.

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Robert S.Hello Plumbing

Hi Enne, we were happy to help you out. thank you so much for the positive review we really appreciate it.

Excellent service

published

The team at Hello Plumbing are always friendly and professional and have fixed all our plumbing issues very promptly. I have recommended their services to others as a testament to our customer satisfaction. Excellent service always.

1 comment
Hello Plumbing
Robert S.Hello Plumbing

Awesome thank you so much Sarah. we really appreciate you taking time out of your busy day to leave us such a fabulous review.

Don

DonSydney, NSW

Great service

published

The Hello Plumbing team were responsive to fix our severely blocked drains. Short notice and on time. Professional job working late to thoroughly fix the problem. Highly recommend their services.

1 comment
Hello Plumbing
Robert S.Hello Plumbing

Hi Don, we were happy to help you out at short notice. thanks for the great comment we really appreciate it.

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Nic

NicSydney, NSW

Fantastic service.

published

The team responded quickly to our job. The advice was straight forward and honest. Can’t fault the workmanship. Would definitely use again when we have another plumbing job or issue.

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Hello Plumbing
Robert S.Hello Plumbing

Thanks Nic for your kind words, it makes a huge difference to family business we really appreciate it.

Great Plumbing! Would definitely recommend

published

Rob was on time, explained the issue very well and did a great job! Everything was cleaned after and all working as expected. I Would definitely recommend and use again!

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1 comment
Hello Plumbing
Robert S.Hello Plumbing

Hi Brodie, thanks for taking time out of your busy day to leave us such a great review. It really means a lot to our family business.

Great plumbing service!

published

Wont lose this contact a truely professional service. Our plumber sorry forgot name cleaned up so well after himself, and there was a follow up procedure after doing great job!

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1 comment
Hello Plumbing
Robert S.Hello Plumbing

Thank you so much Sally for the fantastic review. we really appreciate it. We would be happy to work for you anytime in the future.

Christine

ChristineSydney, NSW

  • 2 reviews

Excellent service

published

Hello plumbing were very efficient and easy to communicate with. Their rates were good and they did the job well. They were very polite and I wouldn't hesitate to recommend them.

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1 comment
Hello Plumbing
Robert S.Hello Plumbing

Hi Christine, thank you very much we really appreciate your excellent comment we really appreciate it.

Wonderful value add service!

published

Service was on time and excellent nothing to be faulted I would call them again any time. The plumber was polite and honest and the value for money was exceptional

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Hello Plumbing
Robert S.Hello Plumbing

Thank you so much Dot for your honest review, we really appreciate you taking time out of your busy day to comment. It really help out our family business. Thanks again.

Michael De santis

Michael De santisSydney, NSW

  • 2 reviews

Great service and professionalism from Hello Plumbing

published

Randomly happened across Hello Plumbing when we need some emergency work done as part of other renovations. The admin team were efficient in connecting us to a plumber nearby. Jack turned up in 15 minutes and got the job done brilliantly

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Hello Plumbing
Robert S.Hello Plumbing

Hi Micheal, thanks so much for the awesome comment. We really appreciate it. We are happy to help you out anytime you have any plumbing issues.

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Joe

JoeSydney, NSW

Great Service

published

Happy with the service - the job was completed with costs discussed up front and no surprises. A suggestion to do further work was a little concerning although was not pressured

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Hello Plumbing
Robert S.Hello Plumbing

Hi Joe, thanks for the positive review. It is really helpful to our family business.

Al Ellis

Al EllisSydney, NSW

First class service

published

The friendly plumber rang in advance and even had the courtesy to remove his shoes at the door. All works were completed in a timely, thoroughly professional manner. Simply outstanding.

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Hello Plumbing
Robert S.Hello Plumbing

Thanks for the awesome review Al. We really appreciate you taking time out of your busy day to comment.

Great Plumbers

published

We called Hello plumbing after finding a major leak under our house, within a couple of hours they arrived, gave us a fair quote and started the job. We are very happy with the work and happy to recommend them.

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Hello Plumbing
Robert S.Hello Plumbing

Hi Ian, thanks for the great recommendation we really appreciate it.

Dan

Dan

  • 2 reviews

Quick, reliable and good service

published

Quick same day service same as promised on advertising, Tony is a nice guy who was easy to communicate with and has the knowledge and good skills in plumbing works. Tony did bring a suitable solution straightaway for my leaking swimming pool pipe, and worked out the reasonable quotation by using the Hello plumbing electronic system, Tony has crawled into the very narrow space and completed the hard job well in 2 hours. I am really appreciate Tony s work and the Hello Plumbing company's quick action in sending Tony to the site.

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Hello Plumbing
Robert S.Hello Plumbing

Thanks Dan for the awesome review. Tony is a great technician I'm glad we could help you out.

The reviewer stated that an incentive was offered for this review

Mark Johnston

Mark JohnstonSydney, NSW

Job well done!

published

Very prompt and courteous service. Liked their fixed quote policy and not having any nasty surprises regarding final job completion. Throughly recommended and will use their service again sometime in the future.

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Hello Plumbing
Robert S.Hello Plumbing

Hi Mark, thanks for the fabulous review. We are more than happy to help you out anytime.

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