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Reviews

(51)
(8)
(1)
(0)
(0)
  • Product Quality
    5.0 (22)
  • Return Claim MadeYes (0) · No (26)

Reviewer Photos & Videos

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Great product that fits in with the design of our house

published

Heritage tanks offered a quality product at a good price. Communication was great, and the installation was completed professionally and with care. The zincalume finish is both cost effective and matches our roof nicely.



Product Quality
Return Claim MadeNo

Andrew

AndrewNorthern Region, NSW

  • Verified customer

Great Job

published

Excellent quality and expertly installed, thankyou ! ..just waiting now for the rain ! All contact (phone, e mail and mail) from enquiry to installation have been helpful and always followed up when I had some extra questions.

Product Quality
Return Claim MadeNo

The reviewer stated that an incentive was offered for this review



David B

David BWestern District, VIC

  • Verified customer

Very happy with the result

published

Excellent product and great service by installers. Had two very large tanks installed and everyone involved was very courteous and helpful to deal with. The installers were efficient and reliable, and offered useful tips for future use. Overall I am very happy with the results.

Return Claim MadeNo

Does the job required of it.

published

The current tank is my second Heritage tank and am very happy with both. The installers did a very good job. I am pleased with the results. I would have preferred a high pressure float valve. Probably need to replace the one provided - disappointing.



Product Quality
Return Claim MadeNo
1 comment
Heritage Water Tanks
Lucy N.Heritage Water Tanks

Hi Graham, We're very glad that you're happy with your tanks. Could you let us know about what has happened to your float valve, so we can work out what we can do to help. Please call our free call number and ask for George on 1800 115 552.

The reviewer stated that an incentive was offered for this review


creightons creek tank

published

installation was very quick & efficient & all went well & the outlets etc went exactly where i wanted them, tank looks great next to the shed
just need a rain now to fill her up!
thanks david

Return Claim MadeNo

David H

David HSouth West, WA

Great product

published

Tank build was on time, efficient, and hassle free. Tank looks good and works well. I can highly recommend Heritage Water Tanks and their installers for their professional and courteous approach.

Product Quality
Return Claim MadeNo

Dan

DanGippsland, VIC

  • 8 reviews
  • 1 like
  • Verified customer

Quality Reliable Water Supplies

published

Heritage Tanks have been good to deal with. An excellent range of tanks in a good ranger of colours from quality material with unique and innovative tank cover harvesting. A well oiled ordering and installation process that worked well with the only downer being that despite asking several times for Heritage to handle the whole process their subcontract installer refused to organise the water he required to complete the installation. Trust the on going care programme is as good as the initial experience

Product Quality
Return Claim MadeNo

Review collected in partnership with Heritage Water Tanks


Tristan H

Tristan HSouth West, WA

Great customer service from heritage tanks

published

Dealing with the heritage tank team in Perth was great . They followed up throughout the process and had no problem when I changed my order half way through proceeding. Also, after shopping around heritage gave the best value for money. I would but from them again.

Product Quality
Return Claim MadeNo

Great customer sevice, great product

published

Our Heritage water tank was delivered and installed on time and it is excellent. We have had no problems at all. The customer service especially was exemplary with a simple process and any questions or concerns we had being promptly addressed.

1 comment
Heritage Water Tanks
Lucy N.Heritage Water Tanks

We are so glad to hear that your experience with Heritage Water Tanks was great. Thankyou for your feedback!

Integrityiseverything

IntegrityiseverythingCentral Highlands and Goldfields, VIC

  • 3 reviews
  • 2 likes
  • Verified customer

Love our Heritage Water Tank !! Highly recommend taking a look!

published
1 comment
Heritage Water Tanks
Lucy N.Heritage Water Tanks

Well done Team Heritage and thankyou for your feedback regarding the Pad Preparation. Looking forward to hearing from you again when you are ready!

Review collected in partnership with Heritage Water Tanks


  • Verified customer

Great Tank and fit for purpose

published

Found admin and sales very helpful and professional. The two guys who came to install the tank were on time, and had the tank installed in very quick time. I have one gripe, and that is on inspecting the internals of the tank after the installers had left, I noticed several tek screws laying on the bottom of the vinyl liner which hopefully do not cause issues. Apart from that, thanks for a great product


  • Verified customer

Everything that was promised was delivered

published

Tank was installed exactly as planned and discussed. we had a slight delay due to technical problems with the installers equipment which meant my water carter could not be there on the day. No problem the installer contacted another water carter who was able to help out. Tank itself. Nice clean job.

1 comment
Heritage Water Tanks
Lucy N.Heritage Water Tanks

Thankyou for your feedback and have a lovely Xmas and New Year!


is very usfull and collecting water freely

published

will be better if finish is more smooth, overall good tank fitters not the best and not do greater job
tank should be erected and fit complete including blue metal around and minimum water inside as required by manufactures every tank should be fitted with leaf protection

January 6th 2022 Update: very useful water storage

should have bit better fitting service, specification will be better if they more accurate,
information regarding how to prepare pad poor


Excellent service all the way

published

Excellent communication throughout the process, and a very experienced and helpful installer. Couldn't rate the experience any higher, great product.

1 comment
Heritage Water Tanks
Lucy N.Heritage Water Tanks

Thankyou for the wonderful feedback!

Perfect for what was required

published

From the first contact to the final follow up by Luke, administration,sales and installation departments were effeciant enthusiastic and a pleasure to be involved with in the installation of our three great looking tanks.

1 comment
Heritage Water Tanks
Lucy N.Heritage Water Tanks

Thankyou very much for your review! We really appreciate hearing great feedback about our Team!

Good work through good people

published

They did there job fast and good. The weather is of course always an important factor to get your preparations done as soon as possible.


5 Star product and experience

published

From researching the product, educating me, the negotiations and viewing at an Ag day, purchasing, planning and installing, every step was informative, smooth, professional handled and managed well. I felt confident that I had selected the right company and the right product for the job. I had to postpone installation a few times but with good communications this was not a problem especially when they needed to tweak their date too. Super fast and efficient installation on the day. Very happy customer and would highly recommend.


Great tank quick installation

published

Top quality tank would definitely lookk at buying another tank for larger water supply easy purchase to installation great job


great looking tank

published

tank at the moment is great everything went to plan only problem I thought they were giving a pump in the deal otherwise at this stage great


  • Verified customer

Good solid product

published

The tank is solidly made and good looking too. A big plus is that it comes in sections and you don't need your own team of helpers like you do if you buy a poly tank. A competent team assembled the tank quickly. In hindsight I would have bought the 110 000 litre tank as it costs only 20% more for double the capacity.


Page 2 of 3

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Questions & Answers

Shayne01

Shayne01asked

How much for a 365,000 L Poly Tank.

2 answers
Hannah M
Hannah M

Hi Shayne, Sorry for the late reply, it must have been an oversight on my behalf. Call Melannie at Hertitage tanks on 1800 115 552 and she wil send you a price list. I bought a 132,800 litre corrugated in Pale Eucalyt for $11,700.00. It comes with Ladder, Gutter, outlet and ball valve. It was worth every $ to me and beautiful to look at. Just blends in with my surrounding sceenery. Hannah

Heritage Water Tanks
Lucy N.Heritage Water Tanks

Thankyou Hannah M for the great response for Shayne. We couldn’t have offered a better reply!


Lekha W

Lekha Wasked

Hello, I have bought an established house with a large garden in the north end of Shepparton. Just wondering whether it is possible to install a water tank now.

2 answers
Heritage Water Tanks
Lucy N.Heritage Water Tanks

Hi Lekka,
You would need to discuss installation dates with your local installer, but usually the time from purchase to install is between 4 to 6 weeks. Please call our free call number if you would like to discuss this further on 1800 115 552. Hope this helps?

Lekha W
Lekha W

Thanks. Do you send someone to the house to check the requirements before the purchase?


Suki K.

Suki K.asked

I just bought a house with a water tank. The valve is quite low...how do I use it. Can I drink tank water direct? Is there a filtration system inside the tank? How do I upkeep it. Does the water get smelly/mouldy if its not used?

1 answer
Heritage Water Tanks
Lucy N.Heritage Water Tanks

Hi Suki,
There are a few questions we might need to ask you in order to be able to answer your questions correctly for your circumstances. If you could please email your contact details through to us, we will contact you to help. Please email [email protected] or call our free call number 1800 115 552.

Kind regards
The Heritage Water Tanks Team


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