Many years with HESTA and with Excellent customers service. HESTA where you can trust your super fund plus easy online access .I am fully aware for the challenging time due to Covid19 and Thank you HESTA for looking after my super and investment with best returns. Super satisfied for all the above. Be safe everyone.

Despite economic crisis coronavirus significant fall in value most other super portfolios HESTA offered financial portfolio that has actually grown and retained value in past year. April19-April2020. Thank You HESTA

hesta super do not go with them all people at hesta tell different stories put in a claim for my husband who can not work anymore it is only a small amount started the application on the 22nd january no one rings back it is awful for a big company ready to take to current affair

Have been with hesta for 20 years and have never had an issue
The staff are always so helpful
Would definitely recommend hesta to anyone that is looking to change funds

Have always found Hesta staff to be helpful and well informed. My queries are always answered to my satisfaction. Fund has consistently provided good returns. Current climate is challenging across the board

Joined 14 years ago when I started work in the community transport area of aged care.
Extremely satisfied with the way Hesta performed, always making a good percentage increase for my superannuation.

"Fluently talked me through what I needed to do".they even suggested to me what more I could claim for that I didn't know I was entitled to.thoroughly recommend switching all super to heasta

I also picked this fund due to the good rating. I feel the site is not up to date compared to other funds and i tried to make a switch on what i found was the last day for that 1 only per week option and the site crashed so i now have to miss getting my funds into the market for another week.
Sadly no response to my query as to why this could happen without any backup or possible fix since it was a system issue.
Lucky it's Easter and only an extra 3 market days i think.
Have to say, customer service is awesome. Super lovely staff.

I been with this fund for Few year I'm so happy and satisfid to be with this fund also I can recommend to my friends and family I believe is the best.

Apprx 12 years, and the growth under normal market conditions have been extremely good. You can track your supa thru the net on their site. It is a very easy process.

I've been with Hesta for nine years now.
Any time I've had a query I've found that Hesta's staff have been very friendly and helpful and resolved my query.
I also found the same when they set up my Transition to Retirement fund.

I first joined HESTA in 1990. For a while I went to another fund because this one wasn't available with that employer. I came back as soon as I was able & have never had a problem with anything. All withdrawals have been received in the 5 day processing time including the recent lump sum request.
When the market settles I will be transferring the lump sum back to HESTA. Staff have always been polite & willing to help plus I earn far more in interest than I would ever get from a bank.

I applied for a lump sum withdrawal of my super over two weeks ago because I am eligible. Today I rang to find out what has happened to it. I was advised they cancelled it without informing me and without an explanation. I was unaware of this until I rang. My super balance has dropped significantly since I applied two weeks ago. They advised they would get back to me within 7 business days regarding this matter. Meanwhile they still have my money and I don't know why because they are not entitled to it.

HESTA have always given us great support and great answers. Anytime that I call I've got all my questions answered and everything resolved. Really happy with that aspect and will continue with them.

Much appreciated the invaluable help from David Francis in Perth re an inquiry from Centrelink.
A quick response make life much easier for myself and saved many hours on the phone or lined up in Centrelink, particularly during these exceptional times.

I have always found the advice from Hesta to be useful and discerning as I moved through "transition to retire" to being retired and using some of my funds to provide a reasonable and reliable income. Thank you Hesta Advisors!

"Chris also was always very helpful, he answered all my questions to the best he could, and let me know about all my different insurance products and my balance, and also general info re the unstable market at present, gave reassurance et cetera."

I have been a very satisfied member of Hesta Super since joining in 2002.

I have always found the staff at Hesta to be well informed and very willing to assist.

Recently I rang to make an enquiry. My call was answered promptly, and found the team member easy to communicate with.
He provided me with the information requested in a courteous and helpful manner.
He also emailed me additional information, related to my enquiry, which i will find useful in the future.