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Hide & Seek Kids Billy Cubby House
ChloeHunter Region, NSW
Best 2nd Birthday Present!
The cubby house was perfect for my 2 year old celebrating her birthday, she loved it and as parents, we enjoyed putting it together for her. The manual is easy to understand and follow, we had no issues putting it together. Would definitely recommend!
Purchased in March 2021.
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JootsSouth East Queensland, QLD
- 15 reviews
- 2 likes
Fun-tastic Design. Substandard Materials.
Bought the Billy cubby house. Even though this is sold as an exterior cubby, I was repeatedly told that the timber must not get wet! So I carefully applied 2 coats of primer/sealer & 3 coats of exterior paint plus over 4 tubes of exterior sealer on all joints, as per enclosed instructions. Unfortunately, despite all my efforts, as soon as the cubby was subjected to the midday sun, the timber shrunk so much it split all the carefully applied sealer & paint, especially on the roof panels, exposing raw timber to the weather.
When contacted...Read more
, Hide & Seek tried to blame application of the paint, but I had photos of the work in progress & used quality products. So they tried to blame the raised deck that the cubby sat on, but again this was shown to be structurally sound & over-engineered for the purpose. So was told to simply re-seal & re-paint the effected panels. This will require a partial dismantling of the cubby as I can't reach the roof effectively, then sanding back & reapplying the paint & sealer again. Hide & Seek refused to take any responsibility for the failure of their product. Though its obvious from the reaction of the timber, that the advertised 'heat-treated' timber was defective. So while the cubby is a good size, with a cute & child-friendly design. Be prepared for the added expense of about 17 litres of paint & 4+ tubes of sealer, and possibly re-doing all your hard work. Also, as the floor can not go directly onto the ground, you will have to build a suitable base. I found I had to upgrade the door handle & catch, plus add window catches as they will swing & bang about in the slightest of breezes. So though the design is great, its simply not worth the time, cost & effort. Would not recommend or purchase this brand again.Similar opinion? Write a review on ieatwords.com.au!
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