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Reviews

4.7

114 reviews
5
(100)
4
(5)
3
(1)
2
(2)
1
(6)
  • Customer Service
    4.8 (24)
  • Timeliness
    4.8 (24)
  • Job Satisfaction
    4.8 (22)
  • Rates and Fees
    4.3 (23)
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Awesome service, job done very well and in good time, Highly recommend Hilton plumbing.

published

Awesome, friendly, Obliging, I highly recommend Hilton plumbing, could not of been happier,Excellent price $$$ Compared to everyone else, thanks guys great gob. Next time I need any plumbing or hot water services done you guys are the first and you will be highly recommend by my, once again thank you so much

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Pedro

PedroPerth, WA

Drain salvation

published

The bad blockage we had in our drains was cleared very efficiently, and very friendly service by Bryan! Many thanks, and all finished in 30 minutes! Couldn't be more pleased.

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Sends out an apprentice. Work is not guaranteed Unacceptable Hilton Plumbing

published

need to send qualified plumber out to do the job. Cost me over $800 more due to apprentice lack of knowkedge and with incorrect equipment. No guarantees for there work

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Rossco

RosscoPerth, WA

Very happy

published

We had a blocked kitchen sink/drain. Cody from Hilton Plumbing arrived promptly and cleared the blockage. His customer interaction and care was outstanding. Very professional and couteous. A credit to the company. We would definitely call again if needed. The service from all involved was something sadly missing in so many companies these days. Thank you Hilton Plumbing for your great friendliness and service.

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JOHN

JOHNPerth, WA

Great service. Fast and reasonably priced

published

Needed a new hot water unit fast. Competitive quote within the hour and an appointment for the next morning. Everything was done to our satisfaction. Impeccable service. Will definitely use again and recommend with confidence!

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Joe.B

Joe.BPerth, WA

  • 3 reviews

Great to deal with

published

I’ve had Hilton Plumbing out twice this year. The first was to replace our old gas storage HWS and the second visit was to sort out an annoying water hammer problem. On each occasion the plumbers were efficient and courteous, and I found the fees to be very reasonable.

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Deb

DebWestern Australia

Service at it's best!!

published

First time using Hilton & would definitely use them again. Bryn was very knowledgeable & had some helpful hints. He was very polite & professional at the same time. Well done I will be recommending for sure.

  • Verified customer

Very poor

published
Bob E.

Bob E.Perth, WA

Great service again

published

Second time using Hilton Plumbing and just as happy as first time.
Arrive on time, check the issue, explain the options, and allow us to choose.
Matt is very good to deal with.

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Quick & Efficient

published

Our Strata Title development has used Hiltons for more general drainage pipe work over the last few years. I used them again today for my own residential unit with Bryan Hedges fronting up this afternoon. A personable young man as I've already mentioned quick & efficient.

Steven S

Steven SPerth, WA

New Hot Water System Installed

published

Thanks to Richard and Brendan from Hilton Plumbing, my hot water system was installed efficiently and with great care. Additional work was also carried without prior notification. Very pleased with the work carried out. Will recommend HP to anyone one that requires plumbing/electrical services. Thanks.
Steven
15th April 2022

Lucy O

Lucy OPerth, WA

Blocked toilet sorted

published

Prompt appointment for a blocked toilet. Pipe treated to a camera and a power wash. Sorted for now. Quoted to replace old cracked terracotta pipe. Thanks Brian for fast and informative service.

Terri M

Terri MPerth, WA

Great service

published

I’ve used Hilton a few times now and I’ve never been disappointed. Thanks to Brian for a job well done. Brian was prompt and professional and I’m very happy with the work that was done.

Richard was great

published

Ontime friendly and richard found our leak quickly i will definitely use hiltkn plumbing again and recommend them to friends and family the price was good and sdrvice was amazing

Christoph

ChristophPerth, WA

Great friendly service

published

I had a blocked toilet and sink, called Hilton Plumbing and it was repaired in a professional and orderly fashion. Thanks again Bryan for the quick, friendly response and repair.

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Andrew H

Andrew HPerth, WA

Prompt and Professional

published

After our hot water system broke down on Sunday night, I called Hilton Plumbing at 7.30am on Monday morning. The customer service team was friendly and professional. I was advised that a plumber would be sent to our house between 9 and 10am that morning. The plumber duly arrived at 9.15am.
The hot water system was replaced that day, with no fuss. The plumber was very professional, consulted with us on our needs & then arranged a replacement system and all required trades (including electrical) on the spot.
Overall, I was very impressed and would thoroughly recommend Hilton Plumbing.

Peter

PeterPerth, WA

On time and professional.

published

I called Hilton Plumbing and a helpful chap called Brandon got me quote in 30 minutes for both the models I was looking for. In 1 Hour, Colin the Plumber arrived, and 1.5 hours later the job was done, a new water heater, professionally recommended me to change the valve, which I agreed and makes sense because I lived in my previous place that valve fault causing back flow. Pricing was good, and with the Feb 2022 $100 off offer makes it even better. Their price is listed on their website, it's transparent. Never been so happy paying for a new water heater.

Plumbing problem solved!

published

I had a leak near my hot water system and I was freaking out thinking that I needed to get a new one. Turns out it was a very small hole in the pipes near by, it was fixed the same day I called and done within 15 minutes!

Saved the day

published

After calling you out for a leaking hot water shower tap, there was a leaking pipe discovered on the roof of my granny flat. Thanks to Brendon, who worked so thoroughly to repair the problem and return everything to working order. I certainly recommend his professional expertise which saved my day. Thank you Brendon.

Leslie Clarke

Leslie ClarkeJOONDALUP

  • Verified customer

Absolutely shocking

published

Plumber comes in and replaces outside tap and two washes in a bedroom and invoices me $400 for 30 minutes work - so let me get this straight the charge out rate for plumbers is now is $750/hour - assuming cost of tap and washers is $25. The use of a fixed fee is inappropriate when you overemphasise the work to be done to my wife. Be careful of these clowns they hide behind the minimum fee to over quote knowing they will probably get away with this as the client knows they will be short $110 from the start. Take my advice get another quote before you engage this business.

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