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Reviews

4.6

116 reviews
5
(101)
4
(5)
3
(1)
2
(2)
1
(7)
  • Customer Service
    4.8 (25)
  • Timeliness
    4.8 (26)
  • Job Satisfaction
    4.7 (23)
  • Rates and Fees
    4.4 (24)
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Great work - super quick tap seal fix

published

Bryan was punctual and efficient in replacing taps that had been leaking all night. Very professional and made things really easy for me. Would definitely recommend to anyone needing any plumbing work.

Friendly helpful service.

published

Bryan was on time and informative with the diagnosis. Very agreeable to have around the house. Will book again for next requirement.



October 1st 2018 Update: Excellent work, awesome service

First time using Hilton and I am very impressed. Excellent customer service, fantastic work ethic and superb quality materials. Thank you for a first class job guys. Bryan is a fantastic plumber.

1 comment
Tara
Tara

Bryan installed a new hot water heater at a good price and did a good job and was very happy with the outcome would highly recommend

Sally C

Sally CPerth

Happy Customer

published

My old, failing hot water system was replaced within 24 hours! Professional and friendly staff who aim to please. Colin, Brian and Ashleigh were an absolute pleasure to deal with! I would definitely recommend Hilton Plumbing, Gas & Electrical to family and friends.

December 6th 2018 Update: Happy Customer

Zach was punctual, friendly and courteous. He completed required electrical repairs and a number of lighting installations efficiently and professionally. As a result, I would not hesitate in using Hilton Plumbing and Electrical again when the need arises.

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Good work.

published

The guy, forgot his name, who attended was excellent in all regards. Polite, helpful, and tried his best although in the end he couldn’t affect a repair and neede to replace the unit

Bryan from Hilton Plumbing

published

Bryan was great! He unblocked our toilet unblocked so quickly and was such a pleasure to meet!
Will definitely call upon Hilton Plumbing again!

  • Verified customer

Find water leak and repair.

published

Found leak very quickly and repaired it. Good work. Turned up on time. The only plumbers I have had out who discovered the source of the leak and how we can repair it. Cannot recommend them enough.

Didn’t bother turning up:

published

I went to trouble of booking an appointment well in advance with a [name removed] who took my detail and set a time between 9.30 and 10.30am. I heard nothing no phone call about running late nothing- I called ranted and cancelled. If they can’t be bothered neither can I.

Great service

published

Bryan was fantastic and had the blocked drains sorted in no time! Very happy with the service and would certainly recommend.

Excellent Service

published

Nothing worse than a blocked toilet arrhh, rang Hilton Plumbing and spoke straight away to a friendly voice, explained issue and they organised a suitable time to come out (the same day!)
Ryan the plumber came out on time and was friendly and very knowledgeable about the job in question. Quoted me the rates as he needed to use specialist equipment (camera snake). Sorted the problem promptly and gave me some advice on why it happened to help reduce the chances of it happening again. Very happy with the service from Ryan and Hilton Plumbing as a whole and would not hesitate to recommend their services to family and friends. Thank you very much to the team at Hilton plumbing!

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Prompt efficient service

published

Great experience with Hilton Plumbing.
Had a plumbing problem with our new investment property. 1 phone call and was able to get prompt, efficient and friendly service.
Would recommend.

Rhian

RhianMosman Park

On time

published

Ben at Hilton plumbing was fantastic, he arrived on time and ready to fix the leak (unlike the other plumber that came to give me a quote, left me leaking and then had the nerve to text me over a week later to see if he was still required) and did so in a very professional manner and even helped me out with my issue with the Water Corporation.

Genuine Service

published

Thank you to the team who assisted with our recent gas hot water system replacement. Ashleigh and Brendan in the office, and Brian and Ben on site, all demonstrated a genuine effort to help and provide a solution for our needs. We are grateful for their friendly service.

Amy

AmyPerth, WA

  • 13 reviews
  • 5 likes

Friendly staff, but very expensive...

published

Requested a quote to replace our water filter cartridge and was told it would cost $700. (We only paid $800 to $900 for the whole system inc installation) the guy who quoted said its an expensive one which retails at $549. I did some research and found prices between $200 to $300. The plumber also quoted to replace our toilet cistern $480 (basic caroma one) found another plumber who quoted less than $300. No call out fee.... its just charged in their mark up. No such thing as a free call out.

Great fast and efficient service.

published

Initial phone call with them was clear & helpful.
Ben came out to replace my faulty Gas Hot Water System.
He was professional and efficient.

Would recommend Hilton Plumbing.

Gail

GailPerth

Great Service

published

Fast response for a urgent leak, second time using Hilton Plumbing, they did a great job, would def use again.

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Blake used his unblocking tools, the job was done and unblocked unlike Master Plumbers. Very satisfi

published

Very happy client of Hilton. Service and charges acceptionable, cleaned up and explained what the problem was in layman terms.

Greg

GregPerth

Professional and Honest

published

So impressed

published

Just had a lovely young guy replace our old water heater only to find that the original tempering valves were also stuffed and the wrong types were originally installed. He immediately replaced them taking the time to ensure we had steaming hot water before left for a very late lunch break. Very happy

Vanitha

VanithaPerth

Excellent & Professional Customer Service

published

Overall I am very pleased with the service provided and the quick response to have my hot water system replaced by Hilton Plumbing & Electrical. The customer service was great and their prices were hard to beat and were the best I could find. I found both Clint and Ashleigh in particular to show a high sense of integrity, professionalism and focus on people and customer service. Clint demonstrates that he is a great businessman and Ashleigh a STAR employee of Hilton Plumbing & Electrical with a heart who put customer need's first and are clearly focused on helping and satisfying customers thereby making sure they retain happy customers. I highly recommend Hilton Plumbing.
Thank you Clint & Ashleigh. Kind regards Vanitha

  • Verified customer

Excellent service, professional and efficient

published

Professional & friendly service. We had a new hot water system installed... great to have hot showers in winter!!
Definitely recommend Hilton plumbing, honest reliable & professional.

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