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Jacob G.Perth, WA
Great service
I am a plumber and have recently started using this service! Couldn’t be happier with all the extra work I am picking up as a result! Would highly recommend to anyone wanting to grow their business.
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6 Axis ExcavationSydney, NSW
- 8 reviews
Fraudsters! Everyone beware! Dodgey as they come!
They promised a first month trial run for $14 and then I was charged $115 for the first and then they continued to charge me fees for no reason even though I called them and emailed them to stop.
2 comments
Well whoever is in charge had their chance to remedy the issues last month. I’ve had to report the transactions as fraud to my bank as that’s exactly what it was, just to remedy it myself. The behavio... Read more
ur of ignoring emails and phone calls and using staff as pawns not to get to the director is unethical, I don’t let these things go even though the amounts were small.
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Dee H
- 2 reviews
If you are a business this is a terrible service and expensive!!
We are a business and this is the worst and most expensive platform to use compared to others on the market. We were mislead as it states you can create a free business profile. Do not enter any credit card details as they will charge you straight away for a membership fee which I believe is monthly in addition to paying for each quote you send.
I called straight away and spoke with them about this indicating I was simply trying to create a free profile and didn't want to join and it wasn't advertised well that I would be charged a monthly mem...Read more
bership fee. The guy on the phone understood what I was saying and actually stated they had other people calling about this same thing and that it is not clear. He tried to give me a refund but it was denied by his team leader. The team leader then tried to tell me I was on a free monthly trial. I said I have received no information about this free trial and if I was why haven't I received any leads?? He couldn't answered my questions and wasn't interested at all. The team leader would not refund me the money even though ! didn't authorise it. It's a scam and would avoid.Similar opinion? Write a review on ieatwords.com.au!
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The cheapest of them all
I’m a painter and have used all of these types of services. They all have lots of leads where the customer is simply uncontactable or are not interested. That hurts when you pay $30+ for the lead. I pay $8 lead at Hiretrades....so my costs make it worth pursuing them. The leads are not plentiful. But they are getting better each month. There is next to nothing to lose
1 comment
Grace T.HIREtrades
Thanks Mol. Can you please directly email me with your contact details. We might be able to save you more money. Cheers Grace [email protected]
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2nd time used...Awesome result!
I got an electrician earlier as yesterdaysvstorm blew over my consumers mains pole and Western Power isolated the power. Posted a job and had Jacob attend site within the hour. We have a game plan tomreturn and weld the pole. Great work.
1 comment
Grace T.HIREtrades
Glad we could help. We would be even happier if you emailed us with any suggestions that you'd like implemented in HIREtrades. We are new and learning more every day. Cheers [email protected]
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Poor Customer Service! Not Reccomeneded
Not recommended! Unimpressed with their customer service. Avoiding signing up with this platform as return of investment has been poor in my case. I only recieved one lead in 6 months and I was not refunded the money which I had paid ahead upon cancellation of the membership.
1 comment
Grace T.HIREtrades
Hi Naveesh, I am sorry to hear about your bad experience. We do our best to have exceptional customers interaction(s), and we regret that we missed the mark. My name is Craig and I am the Customer Ser... Read more
vices Manager. If you’d like to discuss this further, please email your contact details to [email protected]Similar opinion? Write a review on ieatwords.com.au!
More jobs listed
Been with hiretrades for 6 months now. It was really poor to start with as it has no job listings. I stuck with as $8/month was not a lot. Glad I did as now there is a steady trickle of work. No where near as much as other sites but at a fraction of the cost I can see their presence growing.
1 comment
Grace T.HIREtrades
Thanks Jane. If you get a moment can you please email me your contact details [email protected] as I'd like to reach out to you to thank you for your review.
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Nosey
- 2 reviews
- 1 like
Really quick
I posted a job earlier and was happy to get 2 quotes within the hour for my pest control job. I accepted the lowest price and the job was done the next morning. The tradesmen was polite and clean. I’m a satisfied customer.
1 comment
Grace T.HIREtrades
Thanks for your review. They help our start-up business immensely. Hopefully we get that 3rd quote for you next time. Cheers.
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mconGreater Melbourne (Inner), VIC
- Verified customer
got an electrician inside of 10 minutes
We had a loss of power over the weekend and needed an emergency callout. Darren, a local sparky was on to it and sorted out our RCD issues in 30 minutes. I was super happy to get a sparky, not so happy with $300 for 30 minutes on-site. I know Hiretrades don't employ the tradie so I am otherwise happy with the service.
1 comment
Grace T.HIREtrades
Hi and thanks for your review. I'm super happy you got your issue sorted. I do suggest that you discuss rates upfront with tradies to to ensure there are no surprises. If it is any comfort it sound... Read more
s as though the pricing was competitive for an after hours callout. Please reach out to me on email if you would like us to take anything up with Darren at [email protected]Similar opinion? Write a review on ieatwords.com.au!
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JaneSydney, NSW
- 2 reviews
- 1 like
- Verified customer
Efficient
Quick and easy. I needed someone to clean my windows and some garden maintenance - at my rental. App was really easy and the handymen that quoted the job knew their stuff. Pricing varied and we took the second lowest price. I'm traveling interstate and would have found this difficult otherwise. I'll use hiretrades again.
1 comment
Grace T.HIREtrades
Thanks Jane. We appreciate your taking the time to review us.
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Simon3838South East Queensland, QLD
How can they get away with this.
Received an unsolicited email. Email quite clearly indicated that they have subscribed me to their system without my consent. It appears that Sensis (Yellow Pages) have sold my data to a marketing company based in Perth retained by this Hong Kong based company. Again without my consent. Their activity doesnt instil any confidence in their operation and makes me sure I will never use them.
2 comments
Grace T.HIREtrades
Hi Simon, I am sorry to hear about your bad experience. We do our best to have exceptional customers interaction(s), and we regret that we missed the mark. My name is Craig and I am the Customer Serv... Read more
ices Manager. If you’d like to discuss this further, please email your contact details to [email protected]Yet again another unsolicited email. Despite their assurances last time that they would remove me from their data base they have not done so. Unacceptable.
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Good for finding work
I'm a gardener who uses these sorts of platforms for most of my work. Hiretrades is the cheapest, with no real jobs and not many others pricing. They don't punch out as many jobs as hipages but there costs are less than 25%. Thumbs up!
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Can’t fault it
I contacted hiretrades re a recent plumbing job. I was connected promptly with appropriate and competitive services, and was able to resolve my issue within the day. The processes were very clear, would absolutely use again!
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Prime PaintingGreater Melbourne (Metropolitan), VIC
Illegally drawing money from account
I registered with Hire Trades, believing it was free to do so. Since then they have drawn from my account twice without authority to do so. The Company web page seems to have disappeared from the Internet, so to anyone thinking of signing up, be warned. I am not sure I know how they even got my bank account details.
1 comment
Grace T.HIREtrades
Hi. Our website was down for a few hours yesterday due to technical dificulties. All is 100% now. I will call you on Monday to run through your account and how you purchased a discount package on-li... Read more
ne and did so providing your credit card details. Regards GraceSimilar opinion? Write a review on ieatwords.com.au!
Onya GardensPerth, WA
Bad service
I’m a trades person I was trying to register it was impossible to register did the online fill out they never got back to me and when they did finally ring me back to complete my registration they left an abusive voice mail message in my phone I still tried 10 times after that to call them is this service a real thing
1 comment
Grace T.HIREtrades
Hi. I understand Craig from our office has since spoken with you and cleared up the misunderstandings. Unfortunately due to technical difficulties yesterday our website was down for a few hours. We... Read more
apologise for any inconvenience this caused. Cheers GraceSimilar opinion? Write a review on ieatwords.com.au!
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Illegally access your bank accounts
As a contractor,i advertised for work with this company
They have continuously withdrawn funds from my bank account without authority
I have had to initiate VCAT proceedings to stop this action
1 comment
Grace T.HIREtrades
Hi Martin, Can you please email me directly at [email protected] with your concerns so I can address them promptly and personally. We have no access to your bank accounts? We cannot id... Read more
entify your business account from this forum. We take such comments very seriously and wish to immediately respond/rectify. Regards Grace TSimilar opinion? Write a review on ieatwords.com.au!
KevinGreat Southern, WA
- 3 reviews
- 3 likes
Unsolicited emails
If I could give zero stars I would. Constant requests to be removed from your daily mailing list go unheeded, negative feedback on your own website suggested I use your contact us page, guess what, it doesn't work. This is nothing short of harassment and needs to stop now
1 comment
Grace T.HIREtrades
Hi Kevin. If you wish to not receive our emails please click UNSUBSCRIBE at the base of the email. We are wondering if your contact-us issue is browser related - can you let us know who you are using ... Read more
(eg safari or chrome). If you wish to discuss this further just drop me an at email [email protected] and I will call you. Have a great day. Regards GraceSimilar opinion? Write a review on ieatwords.com.au!
Brioni M.South East Queensland, QLD
Unethical business
These shonky people are spammers who harvest email addresses from websites and then send out their spam three times/week. You can't even contact them on their website because their contact form doesn't work.
1 comment
Grace T.HIREtrades
Hi Brioni. If you wish to not receive our emails you may simply unsubscribe on the link at the base of the email. We personally read and act on all 'contacts-us' interactions. We take negative feed... Read more
back very seriously apologise if you have had any inconvenience. If you wish to discuss this further just drop me an at email [email protected] and I will call you. Have a great day. Regards GraceSimilar opinion? Write a review on ieatwords.com.au!
This is so convenient
I used HIRE trades for a recent grouting job. The HIRE trades service could not be faulted - was quick, easy and convenient. It linked me to competitive quotes, with credible trades people - this is unlike some experiences I've had using other websites. Highly recommend this service.
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ToniMandurah
- Verified customer
Hired a handyman from hiretrades.com.au
A close friend recommended Hiretrades. This was the first time I had used them. The service was free and Bill did a great job fixing my door.
I didn't realise how easy the internet made it for me to get help. I will be using Hiretrades again.
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Questions & Answers
Jennyasked
How much does it cost me to post a job?
1 answer
Grace T.HIREtrades
Customers can post a job for FREE. It takes about 2 minutes to post a job. HIREtrades will then alert local Tradies in your area. You can expect to receive up to 3 FREE quotes.
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Grace T.HIREtrades
Hi, I am sorry to hear about your bad experience. I'd like to personally discuss this further with you. Your billing remarks greatly concern me and I have authority to quickly remedy any issues. Can... Read more
you please email your contact details. I will then review all transactions/communications between us I can see where I can help. Regards Craig Brown [email protected]