freezer has red warning light on, checked with product manual and online still no go green light on freezer red warning light on and compressor does not work and no sound from freezer all food in freezer bad and had to be thrown out

Bought this product and had some issue later. Tried to Call or email the warranty team. No response at all. To avoid any trouble later, don’t purchase this brand at all

6 mths old, it stop working.
Its at the end of our fortnight shop cycle, so lost about $100 worth of freezer stuff.
Lucky theres a 3yr warranty on this product.

The energy rating is not that good. It does do what it was designed for and I have had no problems with it. I find it a bit small on the inside especially as its only for two people.

The door is hard to open (seals to tight) so the whole freezer moves every time the door is opened (unless you hold the freezer while you pull the door open which is hard to do when you have your hands full). I find the loud click that the freezer makes every time the motor stops and starts annoying, I have never experienced this before with other freezers. Occasionally there are droplets of ice that come out of the grill at the top on the freezer. The top shelf that tips when you open the shelf door makes no sense to me.

Very bad quality product, 3&1/2 years old freezer stopped working without warning, all the food was wasted, apparently the defrost timer was faulty, cost to fix $200 and no guarantee, how terrible is that?

I've never bought a Hisense product before have always stuck with the traditional brands but I'm impressed with this Upright Freezer, its frost free which is just essential these days, for people who don't have a lot of room to fit these in near the kitchen it works well plus great space in the drawers to separate meat, chicken, fish etc. good value for money.

Never again, failed within a month,lost all our food, tried to contact hisense, surprise they are on a public holiday 28/09/18, checked online with other owners, and reset the defrost timer, hope it works but too scared to use it, no point in having a freezer you can't trust, it sits alongside a westinghouse which is 6 months old, no problem there, should not have let the salesgirl talk us into the hisense, never again will i consider hisense products, they apparently know of this fault and have done nothing. as soon as the warranty runs out to the dump Beware.

Read a few bad reviews on this product, however, so far I've been quite happy with this freezer.
Heaps of room on either your choice of using the baskets or just using the shelves. Baskets seem a bit flimsy and tend to pop out when pulling them forward. Just a matter of getting use to I guess. Also the freezer has quite a strong closing door, which to me seems like it is keeping the door well closed. Lets be honest we can't expect too much if we are not prepared to pay for a big brand freezer. Time will tell I guess.

Came home from holidays and lent on freezer and it was boiling hot! All the food was defrosted inside and alarm light was on lucky didn't catch on fire. This freezer was only 4 years old and purchased the fridge to so I am sure the same things will happen. Will not purchase another product of there's again. Not happy!

We have a 450L fridge/freezer and we just needed more freezer space. It is functional, practical and love the drawers to organise myself. Having
had raw meat next to ice cream and ice packs is not the best. It is also quiet.

However, when first turning it on, it gets pretty hot. If it stayed this hot, I would have been worried. But, it cooled down. Also, the seal on the doors is pretty tight so you are literally moving the freezer just to open it. If you accept that, it's not bad.

We bought this compact upright freezer (in a hurry) to replace another one that failed after many years. It came smaller than we expected but our fault more than the product's fault. We prefer upright freezers to chest freezers because items can be organised in drawers, and everything doesn't get lost in the bottom or middle. The top compartment of this model doesn't hold much and can be tricky to get things in and out of, but has worked perfectly for 17 months now so all good!

This frerezer is about a 553 ltr capacity and I have found that I can by large quantities of food when it is on special and consequently save a lot of money. I would not be without this size freezer now nor would I contemplate any other brand as their back up service is great.

After reading some negative reviews about this upright freezer i was a little reluctant to purchase one, however we've had no problems whatsoever. We purchased it as a second freezer placed in our laundry and it is ideal. Not overly noisy, good size drawers, frost free and it came with a 3 years in home warranty. We purchased ours at The Good Guys for $529. If we have any problems in the future, I will update this review but at least for now, all is good.

Great fridge but honestly the seal is too tight making it very difficult to open. Need to call Hinsense to see if this normal. An elderly person could not open! We also have the matching freezer which has the same problem. Really disappointed and hopefully can be fixed.aaaa aaaa aaaa aaa

Has been a great freezer never had a problem in the 3-4 years we have had it, have always maintained a good distance from walls and back wall so has room to breath which maybe why no problems, have other hisense products and never had a problem with them either. would recommend Hisense to all my friends

First time it stopped working the warranty repair guy showed us to remove all food and take the back wall out and hose the ice off the freezer coils. We have to check it daily to see a change in temperature, if its getting warmer then we hose it out. Twice we have had to chuck food because we haven't checked it. We have to hose it out every 2 to 4 months. Absolute Rubbish.