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Paul
- 3 reviews
HOLMAN = RUBBISH
Bought the Holman 30 from Bunnings. Lasted 9 months. Bunnings offered replacement second one lasted 6 months. Absolute rubbish. Plastic useless garbage. Wouldn’t buy anything that has the name Holman on it.
Purchased in January 2021 for A$120.00.
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TonyVictoria
Made of plastic components
Bought Holman hose 4 yrs ago for front yard and used very little approx. 100 times. This was the second Holman in which the spring broke. Took apart the 1st hose reel and noticed that a number of important parts were made of plastic. You would think that after so many failures the product parts would be upgraded .rang the company but they were not interested. Forget this product it's made to break easily even if you treat it gently. Regards plastic components
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MargaretMid North Coast, NSW
- 1130H (30m)
- Verified purchase
Not Happy
Have only had this hose reel for nearly 3 years (purchased Bunnings 22/5/2017. It has been working well with only a few minor retracting issues, and a bit of splitting of the unit on the top.
Went out today to do my watering and the whole unit has collapsed and is now hanging. The rod that holds it together has actually bent thus causing the collapse and maybe the splitting had something to do with it. Am going to buy another ($134) so as to use the same wall mount.
Hope I get a bit more wear out of this one otherwise will try a different brand.
Purchased in May 2021 at Bunnings Warehouse for A$128.00.
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Very poor quality
Bought 2, 1 for front and 1 for back, both were ok till warranty ran out then failed to retract, 1 stopped feeding evenly on spool. Threw both in the bin and bought 2 hoselink reels, perfect. Will never buy holman again. Total waste of money !!
Purchased in April 2021 at Bunnings Warehouse for A$280.00.
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AntGreater Melbourne (Metropolitan), VIC
- 2 reviews
Poor Quality
Bought one of these just over 12 months ago, was always careful when retracting hose back but it still managed to stop retracting like so many other reviewers have stated here. Fortunately I had the receipt and bunnings swapped it no problems. Look elsewhere, I would not recommend.
Purchased in February 2021.
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YashSouth East Queensland, QLD
- 4 reviews
- 1130H (30m)
- Verified purchase
Poor Quality,badly engineered
I bought one of this 3 months back and nozzle start leaking first slowly,then badly enough that i had to swap it from bunnings(which they are happy to).Then again after a month,it start leaking badly from the portion when its connected to the tap. I dont understand why they sell such poor quality product when customers are just going to get them returned anyway.
Purchased at Bunnings Warehouse for A$95.00.
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Flimsy construction
The 3 yr old model was very good and sturdy so I thought I’d by a second one for the other side of house. Bad idea.
Rang Holman up and the reason that was given to me was COST CUTTING ! . This is being returned to Bunnings today
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Peter mPerth, WA
- 2 reviews
absolute rubbish
Bought from Bunnings, no surprise there and got junk for top dollar, two months old and will not retract, sick to death of paying top price at Bunnings and getting crap
Purchased in December 2021 for A$150.00.
1 comment
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Not fit for purpose
Just outside 2 year warranty and unit fails to fully retract. Unit has only been rarely used.Apparently it has lost its tension and this is unrepairable. I believe this unit is not fit for service.
Purchased in October 2021 at Bunnings Warehouse.
1 comment
Holman I.Holman
Hello Granshel, if your unit is indeed just beyond the warranty period, we would be more than happy to honour this for you. Please call us with your docket number and we can organise this for you. 1300 716 188.
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Dave WalshSouth East Queensland, QLD
- 12 reviews
Not retracting
Holeman, our date says 17/41 and today it has stopped retracting. We bought 2 and installed one soon after purchase and one a year after we bought it. The first one installed is still retracting. Is it still under warranty, before I start looking for a receipt??
Thanks
1 comment
Holman I.Holman
Hello Dave, yes, this unit is under warranty. You will need your receipt to return it to Bunnings for an exchange. Thank you, your Holman Team!
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Robyn P.Perth, WA
Buy another Brand
The rewind mechanism won't move along the whole length of the drum so that the hose is only wound onto one side. Its faded badly and looks crumbly already. A very expensive buy considering this is only the start of its second summer in use
Purchased at Bunnings Warehouse for A$120.00.
1 comment
Holman I.Holman
Hello Robyn, thank you for your review. This unit is under warranty so please return it with your docket and it will be replaced for you. Thank you, your Holman Team!
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Jasen70South East Queensland, QLD
- 4 reviews
Poor performance for price.
The reel pulls out ok, but retracting it it bumps quite badly along for some reason, not very smooth so must do so slowly. The plastic is clearly being affected out in the sun and is quickly fading turning white on the surface where once is was grey, doesn't appear very UV resistant at all. No point changing it but it's only been 3 months in use so can't imagine that'll take long. Do not buy. Going on the reviews and defensive responses here regarding the environment (using the argument people use a disposable phone or computer just throws resp...Read more
onsibility back in the face of the consumer without acknowledging the product should be and could be better) they clearly don't take what I've seen seriously enough. They were sold as the premium brand at Bunnings, but going on that isn't much of a sales pitch because often the best isn't found at Bunnings anyway. Disappointed.Purchased in September 2021 at Bunnings Warehouse for A$120.00.
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Phill M.
- 2 reviews
Didnt last
Massive pressure drop. Started leaking from unit. Couldnt work out why it wouldnt retract. I think the main spring has broken. Now its just an expensive normal garden hose. O well. No receipt.
Purchased in February 2021 at Bunnings Warehouse for A$120.00.
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billv53
- 7 reviews
Designed to fail
Purchased 2 and I am unhappy with the quality. If you look at the photo you will see that the drum rubs on the notched belt. The side is not rigid so distorts and once the belt ages and loses its flexibility will easily break and it is not user replaceable.
Also Holman on their site have a video of how to replace hose if needed. This is no longer the case as the hose is crimped so the video should be removed.
Purchased in December 2021 for A$134.00.
2 comments
Holman I.Holman
Hello, thank you for your review. We rarely have issues with the belt degrading but do please contact us if this ever happens in your unit. The video for replacement will remain available for customers who do have these units for their reference.
That is interesting as my last 2 reels (different brand) both failed as the belt broke so hose guide no longer worked. Still I have 2 years to return it if it does break.
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Worst product ever bought
Had it more than 2 years but obviously not designed to last. Bracket rusting - hose gets jambed - gun is made cheaply and broken - top cover wont close - tug of war beyond 20m - hose bulging in spots - In future will avoid cheap crap from Holman!
4 comments
Holman I.Holman
thank you for your review Mark. We stopped making metal brackets back in 2014, HD plastic is now what we use. Your gun and hose can be replaced if they are in need of it. Being an older model, your un... Read more
it will have come with a 5-year hose replacement warranty and we have spare parts available!Unfortunately I no longer have the receipt! Im a quadriplegic and cant do the replacement parts method. Can you arrange a replacement for a current model?
Holman I.Holman
Unfortunately we will not be replacing the whole unit as it is over 5 years old. Call us if you wish to purchase replacement parts. 1300 716 188
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Find out how Holman 1130H (30m) compares to other Garden Hoses
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Ex Emirates customer
- 2 reviews
Expensive junk.
Less than twelve months. Hardly used Spring has failed. Pull it out the box and noticed how cheaply it is made. Keep your receipt you will need it. I didn't.
Purchased in August 2021 at Bunnings Warehouse.
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MemeSydney, NSW
- 2 reviews
Avoid buying this retractable hose.
I have made the mistake of buying 2 of these retractable hoses, one for my backyard and the other one for my pool area. I misplaced my receipt and after about 5 months, both are no longer retracting the hose.
Terrible product.
Purchased in April 2021 at Bunnings Warehouse for A$125.00.
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JBJBGreater Melbourne (Outer), VIC
- 2 reviews
Useless after 10 months use.
We purchased this unit just over 2 years ago and because of travelling, only installed it and started using it in January this year. The unit has over the months got worse when it comes to retracting the hose to now not retracting at all. It looks as the plastic housing the spring has broken away. Considering it has only been in use for 10 months, but out of warranty due to being unopened and in storage for nearly 16 months, we are less than impressed with the quality and standard of this unit.
Purchased in October 2021 at Bunnings Warehouse.
6 comments
Holman I.Holman
Thankyou for your review.
It seems that your response is as good as the product. Poor!
Holman I.Holman
Hi, thanks for getting in touch and leaving us your feedback, if you would like to discuss your concerns further, please email us at [email protected] or call us on 1300 716 188 (Monday... Read more
to Friday 7am to 4.00pm WST) to speak with one of our Customer Service TeamSimilar opinion? Write a review on ieatwords.com.au!
AnthonySydney Surrounds, NSW
Not as good as previous model
Bought this to replace my previous Holman 30Mtr retractable which lasted a couple of years hassle free, but this new one doesnt retract as good and never fully rewinds all of the hose without several attempts of tug of war.
Purchased in April 2021 at Bunnings Warehouse for A$134.00.
1 comment
Holman I.Holman
Hello Anthony, Sorry to hear you are having problems with your Reel. Please take it back to Bunnings and have replaced under warranty.
Holman Team
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Cheap nasty garbage
Just buy a decent one. These things are no good.
I bought two and both have cut water pressure in half, which is bad if you already have low pressure .
Just no.
Purchased in August 2021 at Bunnings Warehouse for A$150.00.
1 comment
Holman I.Holman
Hello Trev, thank you for your review. This is not a common complaint and we are sorry to hear that our retractable reels are not suitable for your use. Thank you, your Holman Team!
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Questions & Answers
Wazasked
I too bought a 30m retractable hose thinking it to be a good investment despite original price. After a few years now of limited use it has stopped retracting and has no weight on the spring. I am told this is not repairable!! A "retractable" hose that doesn't retract is surely unfit for purpose. How will this be rectified ?
1 answer
dear waz my wake up call was when my 2 holman hoses broke their springs . Their 2 yr warranty is great for a person who uses it constantly because it will break down before the warranty expires and their can exchange it but for me who treats it with respect and uses it to wash the car and a bit of watering the warranty is superflous .The units casing and quality of hose and low price makes buying it irresistible however when its internals exist of plastic parts and a spring that no longer retracts then you start looking for another hose company. I am currently using their hose between 2 brackets thats all its good for. take the time to pull it apart and you will see how poor it quality is. regards tony
Neillasked
My hose reel rewind guide is worn (hose bunching on one side). I want to order a replacement but the only info here is to ring. Can I order a part on line? I can then check the cost, address, name and part are correct rather than guessing the other person heard me correctly. Thanks.
No answers
Prianga d.asked
The hose is fully extended but it won’t retract
3 answers
I've had 2 did the same, they finally retracted but not fully, went downhill from there. If it's under warranty, return it. Either get a replacement or my recommendation get your money back and get a hoselink reel
2 units, same happened to me, useless they are
I spoke to a lady at Holmans regarding the problem, she requested the number under the cover which was 17/13. She then said it was still under warranty, to return it to Bunnings and that they will give me a replacement. I haven’t done that yet because of the social distancing measures. I intend to take it to Bunnings when things clear up.
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Holman I.Holman
Hello Peter, we are sorry to hear this! Your unit has a 2-year warranty so please have it replaced at Bunnings. Thank you, your Holman Team!