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Reviews

4.8

1,171 reviews
5
(1,081)
4
(44)
3
(6)
2
(7)
1
(33)
  • Product Quality
    4.9 (399)
  • Return Claim MadeYes (3) · No (406)
  • Customer Service
    4.9 (376)
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  • Verified customer

Great product and service

published

Purchased a washing machine that was massively discounted - perfect condition sans the manual which is online anyway, and it was not only delivered but fully installed with the packaging removed. Very happy!



Customer Service
Product Quality
Return Claim MadeNo
Store LocationHome Clearance
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Andrew O

Andrew OPerth, WA

Very happy so far.

published
Customer Service
Product Quality
Return Claim MadeNo
Store LocationWA
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1 comment
Andrew O
Andrew O

Sorry, second last sentence should have read 'No reason NOT to suppose any issues will be addressed to my satisfaction'. I left out the 'not' which gives opposite meaning. Also, a typo: 'his' service should read 'THIS' service.
Many thanks,
Andrew.

Tang Wong

Tang WongGreater Melbourne (Metropolitan), VIC

super quick delivery

published

I order on Easter Friday and it delivery on East Monday... how quick is that !!!
the hotpot is good and powerful enough! i highly recommend order thing from Home Clearance.

Customer Service
Product Quality
Return Claim MadeNo
Store LocationNSW
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The reviewer stated that an incentive was offered for this review

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Effortless.super fast postage

published

One of the best sites ive used.easy to buy my trough and many payment methods which is awesome.also you can pick your delivery day and its super quick.i bought my trough for $115 less than any other retailer i came across online.would highly recommend home clearance.

Customer Service
Product Quality
Return Claim MadeNo
Store Locationw.a
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Great deal and super fast delivery!

published

So impressed. Delivered 730am day after I ordered, had a text saying they were 15mins away, delivery guys very friendly, offered to take away all rubbish and install inside just where I wanted it. Have recommended to others already. And free shipping too Thanks!

Customer Service
Product Quality
Return Claim MadeNo
Geoff

GeoffSydney, NSW

  • 2 reviews

Super officiant and competitive

published

I ordered a Bosch dishwasher from Home Clearance at 3pm and it was delivered my midday the next day and I live outside the main Sydney metro area. The delivery man contacted me twice to tell me where he was up to in delivering which meant I could get on with other things without just waiting around. The dishwasher itself was packaged well and exactly as advertised and 40% cheaper than I could get from anyone else. Wish all my online shopping experiences were as competitive, streamlined and efficient as HC.

Customer Service
Product Quality
Return Claim MadeNo
Emma

EmmaSydney, NSW

  • 4 reviews
  • Verified customer

Great experience...Highly recommended

published

Home Clearance is a really great business.

Very competitive prices, great products and excellent communication. Delivery was free and very fast and you receive tracking updates via email & SMS. The delivery driver Joe was friendly and polite.

I bought a Breville Jaffle maker and it’s perfect. I would highly recommend buying from Home Clearance and would not hesitate to buy from them in the future.

Customer Service
Product Quality
Return Claim MadeNo
Vaughan

VaughanMid North Coast, NSW

Product arrived on time and in perfect working order.

published

I ordered a Panasonic water flosser it arrived on time and in perfect working order. I was informed every step of the way regarding time of delivery, which meant I did not have to hang around all day waiting for them. Excellent service.

Customer Service
Product Quality
Return Claim MadeNo
Vincent

VincentSydney, NSW

Big, strong, and versatile

published

Large Kitchenaid food processor is proving versatile and fit for every job so far. Really well made and powerful. All accessories come in their own convenient storage case. Cleaning is also proving a breeze, to say nothing of the Candy Apple Red color looking great in the kitchen.

Return Claim MadeNo
Store LocationFrom Sydney online
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Bayside

BaysideGreater Melbourne (Outer), VIC

  • 2 reviews

Great Service

published

Very happy with the service these guys provide, they delivered my new fridge and took my old one away for me at no extra cost, delivery was prompt and the delivery guys were very helpful highly recommend thanks again

Customer Service
Product Quality
Return Claim MadeNo

Best value

published

Ordered a fridge online. Was delivered next day, and removed old fridge free of charge.Easy to deal with, top class delivery team. Great value and 3rd time used home clearance.

Customer Service
Product Quality
Return Claim MadeNo
Store LocationOnline NSW
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David Y.

David Y.Sydney, NSW

Great product at amazing price.

published

Bought a Smeg multi-function oven / microwave. Not a scratch and half retail price.
Delivered directly from Winnings which gave me confidence. Oven works perfectly and I could not be happier.
Highly recommended.

Customer Service
Product Quality
Return Claim MadeNo
cchrystie

cchrystieGreater Melbourne (Inner), VIC

Great service!

published

Fast, easy, friendly and kept me updated constantly via sms. I ordered a new appliance and had it 2 days. Would highly recommend. Delivery staff were also very helpful. Thanks!

Customer Service
Product Quality
Return Claim MadeNo
Vicki

VickiGreater Melbourne (Metropolitan), VIC

Love my new item

published

This was the first time that I had used this online service. My product was exactly as was described. The delivery service was fantastic very fast service. I will use this company again.

Customer Service
Product Quality
Return Claim MadeNo
Store Locationonline
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Dan M.

Dan M.Greater Melbourne (Metropolitan), VIC

Excellent value and service

published

Every step of the order-to-delivery process is engineered for customer experience. Fridge was exactly as described on website, and in better condition than expected. Delivery team were fast, efficient, friendly and helpful. Went above and beyond to get our fridge into the kitchen and remove the old one.

Customer Service
Product Quality
Return Claim MadeNo
Store LocationWebsite
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Gillian.

Gillian.Sydney, NSW

Efficient, great service and terrific value!

published

From online ordering to delivery, the entire process was efficient and seamless. The delivery team was excellent - friendly, service orientated and helpful. Fantastic experience and I highly recommend Home Clearance

Customer Service
Product Quality
Return Claim MadeNo
KelBel83

KelBel83South East Queensland, QLD

What a bargain!

published

Purchased a Bosch Dishwasher (with cosmetic imperfections) from Home Clearance in Brisbane. Bosch website RRP was $1,299 and I got it for $495 with a 2-year warranty included. An absolute steal with an $800 savings!

There is one very tiny scratch on the top right corner which you wouldn't know was there. As long as it does what it is designed to do, who cares about a scratch. I also purchased the additional warranty (Back-Up Plan) for an extra three years for $99.

Purchase process, (free) delivery and (free) removal of my old appliance was a breeze. Would absolutely recommend Home Clearance. Now that I've found them, I'll only go there for all my appliance purchases.

Customer Service
Product Quality
Return Claim MadeNo
Store LocationHome Clearance Brisbane
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Tim

TimGreater Melbourne (Metropolitan), VIC

Great freezer, great price and great service.

published

Cosmetic damage on Freezer, as stated on website, was not noticeable. It’s was significantly reduced at a super price. All staff, including delivery team, were fantastic.
I couldn’t be happier. All this at a time when it is next to impossible to find a freezer!!

Customer Service
Product Quality
Return Claim MadeNo
Store LocationHome Clearance online
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Amanda

AmandaGreater Melbourne (Outer), VIC

Great product and great service

published

Great price and delivered the next day.
The delivery workers unpacked the freezer and took the packaging away with them. They called a short time before they arrived.
Very professional and helpful
Ps delivery was free

Customer Service
Product Quality
Return Claim MadeNo

Love, love, love

published

My fridge is beautiful and it came with a $700 discount! I can’t even see the very small scratch on the front and the rest are on the back. I highly recommend home clearance

Product Quality
Return Claim MadeNo
Page 2 of 59
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Questions & Answers

Mark

Markasked

Where are you located?

2 answers
Scott A.
Scott A.

Windsor, NSW.

Home Clearance
Home C.Home Clearance

Hello Mark, we are an online-only business with warehouses across the country. You can view all our products by visiting our website https://www.homeclearance.com.au or alternatively you can contact us on 1300 002 500 9am - 5pm 7 days a week

Robert James

Robert Jamesasked

G'day mate,I am after the Euro EG700GFSX Gas stove.
1.Ad states electric grill? Doeas that mean its gas & electric?
2.Can you organise delivery & installation to Brighton-le-Sands NSW 2216 & at what cost?
Thankyou,
Robert.

1 answer
Home Clearance
Lucas N.Home Clearance

Hi Robert

Thank you for your inquiry. In regards to the gas oven Yes it does have an electric grill. However, it runs off a 10 amp Powerpoint. We do Deliver and install in Brighton-le-Sands NSW 2216 the cost is $320 if you wish to source your own gas fitter the delivery is free.

Let me know if you like to go ahead.

Kind regards
Alex

Frank

Frankasked

Hi Home Clearance

On Monday 21st August, I purchased a product speaking to one of your phone consultants. Almost 3 days later, i have no email confirmation and after leaving numerous messages via email, and voicemail and after 7 attempts to contact your company again via telephone during and after business hours, i am unable to get a hold of anyone. Why is this? and how do i get an email confirmation of my order? and how do i speak to someone about my order?

2 answers
Home Clearance
AdamHCHome Clearance

Hi Frank, my sincerest apologies. We've been running a sale and the call volume has caught us right off guard. Can you please send your order number or first and last name to [email protected]? We will get this resolved asap!

Frank
Frank

A response 9 days later. Are you serious. Get lost.

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