As of November 2016, Home Group is offering clients a $50 Coles/Myer voucher to their customers to encourage them to write a positive or negative review. It is possible that reviews were written by customers who received such a reward.
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Reviewer Photos & Videos
Kimm HuntPerth, WA
- WA, Perth Metro
- Verified customer
Flawless Experience!
From the start of the process with Sujit, to the end picking up our keys, our home building experience with Home Group was flawless! Excellent communication throughout the entire build and amazing workmanship by the trades.
Everything was within our budget, even upgrades we didn’t consider before Prestart!
Massive thanks to Sujit our sales consultant, our site supervisor James and to our client liaison Jade, for helping us build our dream first home.
1 comment
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- WA, Perth Metro
- Verified customer
Love Our New Home
We chose to build with Home Group WA after exhaustive reasearch by way of internet searches and visiting Display villages. We were blown away by the service we received from Home Group WA, from our first meeting with the sales consultant through to hand over of our completed home. The quality of workmanship and standard inclusions were fantastic, our supervisor James was friendly and informative as well as being on the ball with his tradies. We were not first home buyers and new exactly what we wanted with our home and we have not been dissapointed, can't recommend Home Group WA highly enough.
Martin and Karen Barnett, South Yunderup
1 comment
Giorgia G.Home Group
Thank you so much for the lovely review Martin. It's great to hear you had a memorable experience with us! Kind regards, Giorgia
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Sanj
- 4 reviews
- WA, Perth Metro
- Verified customer
Horrible Builder with no transparency - NO TRUST
I had completed home final design with "Home Group WA" in 3-4 months. I was dealing with [name removed] from the building company. I had several quotation and chose Home Group WA as there price was the best. I had very clear communication with [name removed] that whatever price you provide, that price should not go higher at a later stage and he ensured me for the same. But you guessed it right. After almost wasting my 4 months of time, "Home Group WA" has increased the house building price by $20,000. We are feeling gutted.
I shall never recom...Read more
1 comment
Giorgia G.Home Group
Hi Sanj,
We’re disappointed to hear about your experiences. At Home Group we pride ourselves on providing a high quality and positive service to all our customers, and would welcome the opportunity to... Read more
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Summer A.Perth, WA
- WA, Perth Metro
- Verified customer
Super happy with the end product of our dream home!
Our build ran extremely smooth with a great site supervisor and customer liaison.
Our build quality is exceptional and we are very happy with the workmanship and the end product.
HGWA were happy to rectify any issues we had during or post build and were accommodating when we were being picky. The initial admin process was a little slow but once construction commenced we were very satisfied. Our costs were extremely accurate with nothing extra added and a got great value for money! So proud to show friends and family our first family home!
1 comment
Giorgia G.Home Group
Thank you for the kind review Summer, glad to hear you had a memorable experience with us. Enjoy your new home!
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ROBERT TULAITPerth, WA
- WA, Perth Metro
- Verified customer
Amazing experience of a life time
From pre construction to actual building process of the property was well coordinated as per building plan and timing. Big thank you to the onsite supervisor for making sure everything was done professionally and the hardworking people behind the scene for making sure all paperwork was up to date
Did not encounter any issues during and after construction and that was the highlight for me which reflects the workmanship and quality of work by HomegroupWA. The unique building design of the house makes it stand out,
As for the cost, I think you ca...Read more
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Taila
- 2 reviews
- WA, Perth Metro
- Verified customer
Stress free build
4 weeks into our beautiful new home and so happy with the outcome! From the minute we met with our sales rep, Daniel K we were instantly sold. The great customer service, going above and beyond for us including finding our land and making it a stress free process for us. I asked allot of questions and was never made to feel stupid. Our home is exactly what we dreamed it to be. There was no point we ever felt pressured into a sale. We are so happy with our new home and we recommend Home Group to everyone!
1 comment
Giorgia G.Home Group
It's great to hear you had a memorable experience with us Taila! Thank you for sharing :)
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Anne
- 2 reviews
- WA, Perth Metro
- Verified customer
Perfect experience, perfect house. Totally thrilled.
My build was managed perfectly from start to finish. There were no issues & no extra costs. My sales rep Rhoger Barbosa is THE BOMB! He went over & above to ensure I received what I wanted, I can’t thank & praise him highly enough. What a gem of an employee. Everyone at Homegroup has been amazing to deal with, which made the build period run as smooth as silk. I have been singing Homegroup’s praises to all who will listen. Can’t thank you enough Homegroup!
1 comment
Giorgia G.Home Group
Hi Anne, this is so lovely to hear. Thank you for sharing :) enjoy your new home!
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christine d.Perth, WA
- WA, Perth Metro
- Verified customer
Quality home
We are so happy with our brand new home. We were a little nervous about building as we heard so many horror stories but Home Group WA were fantastic from start to finish. We were always informed of progress and the workmanship was fantastic.
We would like to thank Gerard, our design consultant, Frank, our site supervisor and Kayleigh, our construction consultant for making the process stress free, smooth and simple.
Thanks again HGWA for giving us such a beautiful home we will treasure for years to come.
1 comment
Giorgia G.Home Group
Thanks for sharing these lovely words. I'll be sure to pass it on to all staff involved :) enjoy your new home!
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Helen RichardsPerth, WA
- WA, Perth Metro
- Verified customer
Our Forever Home!
It was so easy building with Home Group.
We lived on site during the build in a granny flat, all the trades were friendly and very professional. Everything was run on a perfect schedule and extremely happy with the end results.
We would highly recommend Home Group to anyone wanting to build.
1 comment
Giorgia G.Home Group
So happy to hear Helen! thank you for sharing, we hope you enjoy your new home :)
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BorgPerth, WA
- WA, Perth Metro
- Verified customer
Our Dream home !!
Building made easy with Home Group WA, would do it all over again. Gabe and the team were amazing from start to finish. Dream home finished to perfection, everything we asked for was exactly what Home Group gave us. Moving in December 13th was the perfect Christmas present. Thank you to all at Home Group WA
1 comment
Giorgia G.Home Group
This is wonderful to hear. Thank you for taking the time to leave this review - your home looks fantastic!
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Dylan W.Peel, WA
- WA, Perth Metro
- Verified customer
First Time Home Builders
Faultless process throughout our build!
Our site supervisor was extremely helpful, accomodating and informative.
Our Administration contact was prompt, helpful and informative.
The finish product is amazing and everything we could ask for in our first home!
Thank you Home Group WA! Would recommend to anyone in the market to build a quality new home
1 comment
Giorgia G.Home Group
We are so happy to hear this Dylan! Thank you for sharing, enjoy Christmas in your new home :)
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Janneke M.Perth, WA
- WA, Perth Metro
- Verified customer
They built me the most amazing house and were the perfect business to work with.
Clean neat finishes to the highest standard
Easy to communicate with and they keep you up to date with everything
Have high quality products and workers
Had absolutely no issues but when there was something I was worried about they responded and fixed it within the same week.
Final cost was amazing compared to the standard of the house. My neighbours comment on how my house is beautifully designed and finished
1 comment
Giorgia G.Home Group
This is so lovely to hear, thank you for sharing Janneke :)
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hinal k.Perth, WA
- WA, Perth Metro
- Verified customer
Amazing Work Done
100%accurate Cost No hidden costs and has no Hidden surprises
From start to finish, planning and building our home with Home Group was so easy and quick.100% would recommend Home Group for an amazing home!!
Absolutely brilliant builders. Couldn't be happier with the results. The entire team, particularly Kayleigh, Kristy and Frank or supervisor went above and beyond! Will happily build with them again in the future
1 comment
Giorgia G.Home Group
Thank you for the lovely review Hinal, i'll be sure to pass on the kind words :)
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Junior VandyPerth, WA
- WA, Perth Metro
- Verified customer
Amazing Amazing Amazing !
We have had an amazing experience with Home Group starting from our first consultation with Angus to our site works with Sal and finally getting our keys with Kayleigh. We have had support all along the way and never felt out of place. The Quality of our home is beyond what we expected And was completed in no time! I Couldn't imagine building our first home with anyone else.
1 comment
Giorgia G.Home Group
Hi Junior, thank you so much for the lovely words! i'll be sure to pass them onto all staff involved. Enjoy your new home! :)
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AmandaPerth, WA
- WA, Perth Metro
- Verified customer
WOW! A dream build
As a first home builder, the whole process couldn't have been more simple. My incredible site supervisor Sal and client liaison officer Kayleigh always went above and beyond to ensure the build ran smoothly and was kept to a high standard. There were no delays and the build was finished sooner than anticipated.I could not be more happy with the completed house. I would certainly build with Home Group WA again in the future. Thank you again!
1 comment
Giorgia G.Home Group
Thank you so much for the lovely review Amanda. I'll be sure to pass on the kind words to all staff involved! We hope you enjoy your new home :)
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Paige S.Perth, WA
- WA, Perth Metro
- Verified customer
Stress Free Building
Such a smooth, stress free build! All emails or calls were always addressed promptly and we felt supported through the whole process. We had an amazing site supervisor who was extremely fastidious and made sure everything was perfect. Our CLO Georgina was so extremely helpful and patient with all my questions being a first home buyer. The quality of the build is A+ everything finished to the highest of standards. Can not recommend Home Group WA high enough!
1 comment
Giorgia G.Home Group
Thank you for the lovely words on this review Paige! We hope you enjoy your new home :)
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JordanPerth, WA
- WA, Perth Metro
- Verified customer
A Dream Build
From start to finish, planning and building our home with Home Group was so easy with no delays or hiccups! Our home was finished perfectly, all the trades used were hard working, fast and precise. I would 100% recommend building with Home Group for an amazing home with minimal stress!!
1 comment
Giorgia G.Home Group
So glad you had a smooth building experience with us. Thank you for sharing :) enjoy your new home
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- WA, Perth Metro
- Verified customer
Very happy first time home buyer!
The staff are helpful, friendly and approachable all the way through. They are very patient and understanding and are happy to explain further if you need more information. The quality of the products is great for the prices they charge, top of the range stuff for an affordable price. Very straight forward procedures and the process is very simple to keep up with. The house was ready in six months which was faster than we ever imagined. Very very happy overall :) Wouldn't build with anyone else.
1 comment
Giorgia G.Home Group
Thank you for taking the time to do this lovely review Julie. We hope you enjoy your new home!
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Mark FellowesPerth, WA
- WA, Perth Metro
- Verified customer
A fantastic and joyous experience!
What a fantastic adventure we were able to enjoy with HomeGroupWA - from our first enquiry to the sand pit onto the beautiful house that we now call our family home, nothing was too much trouble and we cannot recommend HomegroupWA and their team enough for their amazing efforts to get the house built way before schedule time - thank you so much HomeGroupWA for a rewarding experience!
1 comment
Giorgia G.Home Group
We are so happy to hear this Mark! Thank you for sharing this review and the photos. Enjoy your brand new home!
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Jack HudsonPerth, WA
- WA, Perth Metro
- Verified customer
Best Builders in WA!
From start to finish, Home Group WA really produced a professional and efficient service. Meeting Dean, one of the sales reps, he really made as feel at home providing a great service where nothing was too hard or difficult. The support we received on going from the build, particularly the site foreman, Dom and Georgina in the office was second to none. We were provided with on-going progress reports which made us feel at ease. The craftmanship was faultless and was ready to move in ahead of time. The costings were spot on and all the staff ensured that any follow up was prompt and in-depth.
I am looking to build again in the future and will only go to Home Group due to their care, professionalism and attention to detail
1 comment
Giorgia G.Home Group
Thank you for the lovely review Jack! I'll be sure to pass on the kind words to all staff involved. Enjoy your new home
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Questions & Answers
Derek M.asked
Hi Home Group,
I have built a house through you, key handover was 27 September 2013.
In Baldivis and Majority of all walks in the house has very visible spider cracking from floor to ceiling, this is a major concern and is spreading, there is druminess when its tapped indicating its about to fall off .
I understand that theres 6 years under master builders for workmanship and its inside that period.
I have had a building inspector sight this and mentioned this needs to be fixed asap or the entire home will need to be replastered and painted.
I know this is not a common problem in homes in WA and require this to be replaced/ repaired.
Regards Derek Moulton
1 answer
Giorgia G.Home Group
Hi Derek,
Our maintenance department are available for inspection and assessment of warranty claims, they can be contacted direct via email at [email protected]
I have sent maintenance your details, they will call you for further discussion and arrange an appointment to inspect the walls.
Thank you
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Giorgia G.Home Group
This is so lovely to hear Kim. Thank you for sharing the kind words. I'll be sure to pass them onto all staff involved. Kind regards, Giorgia