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Reviews

4.4

236 reviews
5
(191)
4
(12)
3
(3)
2
(4)
1
(26)
  • Build Stage
    • Post-Construction (54)
    • Pre-Construction (2)
    • Mid-Construction (1)
  • Customer Service
    4.5 (42)
  • Site Admin
    4.5 (37)
  • Timeliness
    4.6 (36)
  • Structural Integrity
    4.7 (35)
  • Plumbing & Waterproofing
    4.4 (35)
  • Electrical & Lighting
    4.5 (34)
  • Flooring
    4.7 (35)
  • Transparency
    4.4 (33)
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Linda

LindaPerth

  • WA
  • Verified customer

My dream came true

published

Fantastic no hidden costs they told me from start to finish great service Steve Waite was absolutely brilliant a nice genuine guy who looks after his customers 110 percent the girls from homegroup were absolutely fantastic Susanne Sonia and Helen awesome frank the supervisor brilliant the whole process start to finish was successful I’d highly recommend these guys they are the best builders around

Construction End DateMay 2020
1 comment
Home Group
Giorgia G.Home Group

Thank you for such a lovely review Linda :) i'll be sure to pass on the kind words. Enjoy your new home!

Binx

BinxAlkimos

  • WA
  • Verified customer

Very impressed

published

From the moment we decided to build, alot of people would warn us about companies not telling us about certain things and to watch out for hidden cost etc. With home group WA we were so well informed, our questions were answered. Even after work hours we will get answers back to questions we had and information given in layman's terms especially for us new to building. Our build was really smooth and quality was definitely the best Ive seen! We are very happy with our new home and we will definitely recommend home group wa to anyone who is looking to build.

Construction End DateAug 2018
1 comment
Home Group
Giorgia G.Home Group

Thank you for taking the time to leave such a lovely honest review :) we hope you enjoy your new home!

  • WA
  • Verified customer

Dream First Home

published

I have had a great experience from the initial sale with Steve through to dealing with Deanne my liason and Adam my site manager. Everyone I have dealt with has gone above and beyond, and it has really made my first building experience a great one.
Lana who I had as my prestart consultant is great. I went in so overwhelmed with choices and came out very happy with my choices and Lana's guidance.

I am beyond happy with the finished product. I am also loving all the complements I have received from people post hand over which makes me even happier with my choice of builder.

Construction End DateAug 2018
1 comment
Home Group
Giorgia G.Home Group

Thanks for sharing your lovely review Chelsea :) we hope you enjoy your new home!

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  • WA
  • Verified customer

Amazing build process!

published

Our build process was smooth and enjoyable. Our house design was customised to us and our chosen block. Marco went above and beyond to make sure we got everything we wanted in our home. Every part of the process went great and we can't be happier with our end results! Any questions we had and any emails we sent were responded to so quickly and everyone was always so helpful. Would definitely recommend home group to friends and family and we would build with them again. Added bonus our kitchen is absolutely incredible!

Construction End DateAug 2018
1 comment
Home Group
Giorgia G.Home Group

So glad to hear you had a memorable building experience with us Jess & Deyne :) thank you for sharing. Kind regards, Giorgia Gulluni

Stuart

StuartBrabham

  • WA
  • Verified customer

Beautifully finished and we're so happy!

published
Construction End DateAug 2018
1 comment
Home Group
Giorgia G.Home Group

Hello Stuart, thank you for taking the time to leave a honest lovely review :) we hope you enjoy your new home. Kind regards, Giorgia

  • WA
  • Verified customer

Perfect from beginning to finish

published

Beautiful home and amazing customer service, it was absolutely flawless throughout construction, HGWA was very professional and accommodating with our needs.
From tile meeting to pre start we received great support as we had no idea how to start, the client liaison officer was amazing and we never had the chance to follow up on things as they were always ahead :)
We are loving the new home and could not be happier!!!

Construction End DateJul 2018
1 comment
Home Group
Giorgia G.Home Group

Happy to hear you had a good building experience with us Fernando :) thank you for sharing this review. Kind regards, Giorgia

Vanessa Haigh

Vanessa HaighPerth

  • 2 reviews
  • WA
  • Verified customer

In love with our home

published
Construction End DateJun 2018
1 comment
Home Group
Giorgia G.Home Group

Thank you for taking the time to leave this lovely review :) we hope you enjoy your new home! Kind regards, Giorgia

  • WA
  • Verified customer

Dream Home

published
Construction End DateJun 2018
1 comment
Home Group
Giorgia G.Home Group

Thank you CPB for taking the time to leave this lovely review, glad we could get you into your first dream home :)

Luke

LukeViveash

  • WA
  • Verified customer

Easy to Deal with and Build a Great House

published
Construction End DateJun 2018
1 comment
Home Group
Giorgia G.Home Group

Will pass on the kind words to all staff involved, thank you for the kind words Luke :)

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Bianca28

Bianca28AU

  • 2 reviews
  • WA
  • Verified customer

Quality Build in Perfect Timing

published

We came to Home Group WA with an idea and they turned it into reality, Scott Payne helped us design our dream home with all the inclusions we didn't even know existed. The whole build process was smooth from start to finish with consistent updates along the way. Our home is of the highest quality for the best value, everyone we dealt with were really friendly and helpful. Highly recommend building with Home Group WA.

Construction End DateJun 2018
1 comment
Home Group
Giorgia G.Home Group

Thank you for the kind words Bianca :) we hope you enjoy your new home!

Sajimon

SajimonPerth, WA

  • 3 reviews
  • 1 like
  • WA
  • Verified customer

Perfect first home build by home group wa

published

We build our first home with home group wa.The whole process was very smooth and we believe we got the best quality and inclusions for the money we spent,Home group wa, is highly professional and honest builders.,all communications are straight forward and clear.Company use high quality materials and professional tradesmen for every stages building.our special thanks to Alby, Adam.&Deanne Cook.once again thank you home group wa for our lovely home

Construction End DateMay 2018
  • WA
  • Verified customer

Amazing!

published

Home Group WA staff were so helpful and made the process run so smoothly. We are very happy with the quality of our home and very impressed with how quickly it was built. During the design process our thoughts were heard and we were able to include everything we had hoped for and more. The whole process was fantastic, thank you.

Construction End DateJun 2018
1 comment
Home Group
Giorgia G.Home Group

Glad to hear you had a smooth building process with us, thank you for sharing the kind words :)

Keshena

KeshenaRidgewood

  • WA
  • Verified customer

Our dream family home

published

This was our first time building a house and we had heard many horror stories about how stressful it could be, but Homegroup WA made the process an enjoyable one.

Everything was well communicated and we were updated frequently on what was happening with the build, and everything was always done within the time frame (weather permitting). If any issues arose, Helen and then Deanne dealt with them efficiently keeping us well informed during the process. We are also very pleased with the quality of all the materials and fittings etc.

Overall we are absolutely in love with our new home, and would recommend them to anyone thinking of building.

Construction End DateMay 2018
1 comment
Home Group
Giorgia G.Home Group

Thanks for taking the time to leave this lovely review :) will definitely pass on the kind words to staff involved. Enjoy your new home! Kind regards, Giorgia

  • WA
  • Verified customer

Wow.. so happy

published

Thanks HomeGroup WA for building our dream first home. Starting from the day we met Gerard Drayson at the Hilbert Display home, we were put at ease that we were in great hands. Gerard took his time to understand our needs, made some very useful recommendations not just meet our expectation, but to exceed them.

Our Prestart meeting was great with Lana Somali, who patiently took us through all the options and helped us make some great choices.

Already getting numerous compliments for neighbours for our home.

Will definitely recommend you to anyone who wants to build their home.

Thank you HomeGroup WA.
Sujit and Anchu

Construction End DateMar 2018
1 comment
Home Group
Giorgia G.Home Group

Hi Sujit, thank you for sharing those kind words :) we hope you enjoy your new home!

NickyV

NickyVWA, 6210

  • WA
  • Verified customer

Terrible customer services and conduct

published
Construction End DateMay 2018
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NZgirl

NZgirlBaldivis

  • WA
  • Verified customer

Too Easy

published

HomeGroup WA have exceeded our expectations in every way.
The the management of the build & the site, the workmanship & quality of products used are exceptional. We cannot fault them.
We felt really supported by the customer service staff, they were quick to responded & resolve any issues that we needed to discuss.
We are happy to recommend HomeGroup WA to anyone that is looking to build a first class quality home.

Construction End DateMay 2018
1 comment
Home Group
Giorgia G.Home Group

Thank you for such kind words NZgirl :) great to hear we met all your expectations. We hope you enjoy your new home!

  • WA
  • Verified customer

First home dream build!

published

Home Group WA have been a dream to build with! We had the most stress free journey. The house was finished to the highest standard. Trades were always done when our Client Liason officer said they would be. The build time was approximately 4.5-5 months from slab down to key handover. The building supervisor, Dom was onto all his trades and made sure everything would be finished in the time we were told. Customer service was impeccable. Only issue was a miscommunication about pre-start money coming back to us to use for a wardrobe and not receiving it, instead coming off our loan. Oh well! Overall it was a great experience and i would recommend to anyone wanting to build their first home!

Construction End DateMay 2018
1 comment
Home Group
Giorgia G.Home Group

Thank you for such kind words Lilah :) great to hear you had a memorable building experience with us. Enjoy your new home!

  • WA
  • Verified customer

Our dream home

published

Thank you Home Group WA for our stunning first home. Our build has been so smooth we couldn’t fault it from start to finish. Rob was our site supervisor and was happy to assist us on our journey, and make sure the build was on schedule and a top job well done! The girls in the office Deanne and Mel, were amazing and so quick to assist us with all our questions and queries along the way. The product and inclusions are unreal, it looks like a display home. Thanks for creating our happily ever after home!

Construction End DateMay 2018
1 comment
Home Group
Giorgia G.Home Group

Thanks for taking the time to leave a review Briar :) great to hear you had a smooth building experience with us. Enjoy your new home!

  • WA
  • Verified customer

Our first home

published

Thank you so much to Home Group WA for everything they did for us in the creation of our very first home. The communication and support from all staff both in the offices and on site were outstanding at all times. The quality and design is perfect and we are so in love with our new home. We would highly recommend home group to anyone looking to build in future, it was completely stress free and always friendly and professional. Could not have had a better experience with building our first home!

Construction End DateMay 2018
1 comment
Home Group
Giorgia G.Home Group

Thank you for the lovely review Jodie :) so happy to hear you enjoyed building with us! Enjoy the new home!

Dana

Dana

  • 3 reviews
  • 1 like
  • WA
  • Verified customer

Two thumbs up!

published

Thanks to Home Group WA for our beautiful new home! We had a great team supporting us through this journey. Special mention to Ryan for helping us through the design and costing stage, he was very patient and provided lots of great suggestions, Ken our site supervisor who was helpful and knowledgeable, the admin team who were always quick to respond and a pleasure to deal with. So far the after sales care has been great and I have no doubt this will continue. Would recommend building with Home Group WA.

Construction End DateMay 2018
1 comment
Home Group
Giorgia G.Home Group

Thank you for the kind words Dana :) glad you had a good smooth building experience with us. Enjoy your new home!

Page 4 of 12
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Questions & Answers

Neil J.

Neil J.asked

Home Group

What size is the solar energy system that is currently on promo

4 answers
Taila
Taila

I have no idea what the current one is. We signed in jan/feb last year the system we got is 3w

Neil J.
Neil J.

Hi Taila. Thanks for your prompt response. Do you find that your system is sufficient for your needs or did you have the option to upgrade? Any info or advice is appreciated as we are going into Prestart in a few days and any feedback would be more than welcome

Tarrah
Tarrah

Hi, if you haven't already been to pre start yet we are currently going through Home Group and got the solar system promo which was a 3kw and upgraded to a 5kw.

Michelle S.

Michelle S.asked

Home Group

We have a leak, but unsure where, we have checked all taps, our house is 4 yrs old. Is this still under the builders warranty?

1 answer
Paige S.
Paige S.

Call your insurance company. They will get a plumber out to do a leak detection and if it is deemed to still be under builders warranty they will advise that or it may be an actual claim once assessed

Tony J

Tony Jasked

WA

Hi, I am thinking of building in the near future and looking at HGWA at the moment.
I was wondering how easy will it be to change any of the standard inclusions in your house designs and choose our own brand or product instead of what is being offered if we ever needed to.
Thanks.
Tony J.

1 answer
Home Group
Giorgia G.Home Group

Hi Tony,
Thank you for your question. Home Group are committed to working with each of our clients to build them a home that suits their unique lifestyles. We have different levels of inclusions and specifications and would be happy to work with you on any changes you’d be looking to make.
If you have any further queries, please feel free to email us directly at [email protected]
Kind Regards, Giorgia

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