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Reviews

4.6

590 reviews
5
(487)
4
(59)
3
(8)
2
(6)
1
(30)
  • Build Stage
    • Post-Construction (97)
    • Pre-Construction (93)
    • Mid-Construction (41)
  • Customer Service
    4.9 (210)
  • Site Admin
    4.9 (126)
  • Timeliness
    4.9 (135)
  • Structural Integrity
    4.9 (94)
  • Plumbing & Waterproofing
    4.8 (83)
  • Electrical & Lighting
    4.9 (80)
  • Flooring
    4.8 (80)
  • Transparency
    4.8 (137)
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Chayna

ChaynaPerth, WA

  • Verified customer

Proper,professional and on point.

published

First and foremost i would like to thank my builder blake rudd for phoning me a few months back. If u ask me i had no clue on where to start and how it all worked. But he made it really easy and went above and beyond :) and to my property broker andrew thanks for being so patient with me with getting back to you on a few things. My prestart helper eilidh thank you for all the help you definitely helped me make some good choices i had no idea haha.I left my appointment very happy and satisfied with all my decisions. Over all i am very excited and cannot wait to move into our new home. So from the bottom of my heart me and my 2 sons can not thank you all enough.I definitely recommend first time home buyers to go through home buyers.



Customer Service
Transparency
Build StagePre-Construction
2 comments
Homebuyers Centre Western Australia
Homebuyers C.Homebuyers Centre Western Australia
Chayna
Chayna

My pleasure and once again thank you :)

The reviewer stated that an incentive was offered for this review

Sachin Barr

Sachin BarrPerth, WA

  • Verified customer

Quality home, built by quality people.

published

if you were to ask me how I was feeling before the build started, my answer would have been nervous, unsure and overwhelmed. 20 odd weeks later and I couldn’t be happier, the build has turned out great. Shane Budd-Doyle (building supervisor) and his team really have put there best foot forward.
I also found all transitions throughout the build super simple. My client liaison Cora Czarnecki Was great to work with, she kept me up to date every step of the way throughout the build and did not blink an eye with every silly question I had to ask. I’d also like to add that I never had to wait more than a day to get an email reply.
Can’t wait to move in.

Customer Service
Transparency
Site Admin
Timeliness
Structural Integrity
Plumbing & Waterproofing
Electrical & Lighting
Flooring
Build StagePost-Construction
Construction End DateFebruary 2020
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1 comment
Homebuyers Centre Western Australia
Homebuyers C.Homebuyers Centre Western Australia

The reviewer stated that an incentive was offered for this review

Jafar

JafarPerth

  • 2 reviews
  • Verified customer

Fantastic at every stage.

published

From start to finish, I've thoroughly enjoyed building my first home. In the beginning, they jumped through flaming hoops to get finance approval at a difficult time for first home buyers financing.

I made a nuisance of myself visiting the property every few days to see how it all comes together, and the Homebuyers team have dealt with all of my questions and concerns quickly and professionally.

I've been over the finished property several times and I cannot find fault. Shane, the site supervisor has shown that he's a perfectionist and the build quality reflects that.

My family and I are looking forward to moving everything in and starting life in our own home!

Customer Service
Transparency
Site Admin
Timeliness
Structural Integrity
Plumbing & Waterproofing
Electrical & Lighting
Flooring
Build StagePost-Construction
Construction End DateSeptember 2022
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1 comment
Homebuyers Centre Western Australia
Homebuyers C.Homebuyers Centre Western Australia
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Nick

NickPerth, WA

  • Verified customer

Most disappointing and Frustrating Building Experience

published
Customer Service
Transparency
Site Admin
Timeliness
Build StagePost-Construction
Construction End DateFebruary 2020
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1 comment
Homebuyers Centre Western Australia
Homebuyers C.Homebuyers Centre Western Australia
SenFam

SenFamPerth, WA

  • 2 reviews
  • Verified customer

First impressions Excellent ..with special mention to Derek Lowe.

published

Never having build from new the whole process of buying land & building a new home, sounded very daunting, however from our very first meet Derek Lowe, home consultant, Homebuyers Centre took us in hand, and explained clearly the steps required, without at any stage being pushy. He was able to find some excellent blocks for us to review, which I am sure without assistance we would have never found. So land now locked in and waiting for the next step, with much excitement.

Customer Service
Transparency
Build StagePre-Construction
1 comment
Homebuyers Centre Western Australia
Homebuyers C.Homebuyers Centre Western Australia
Uditha and Thilini

Uditha and ThiliniPerth, WA

  • 2 reviews
  • Verified customer

Awesome team !!!! Awesome Builder !!!!

published
Customer Service
Transparency
Site Admin
Timeliness
Build StagePost-Construction
Construction End DateFebruary 2020
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1 comment
Homebuyers Centre Western Australia
Homebuyers C.Homebuyers Centre Western Australia

The reviewer stated that an incentive was offered for this review

  • Verified customer

Anyone thinking of Building, should highly consider HomeBuyers Centre

published

We are in the early stages of Building and currently waiting on Settlement on the block to go through. The team at Homebuyers Centre have been fantastic to organised everything through. We found a block that we fell in love with and we collaborated with our new homes consultant and within a day we had a house plan drafted. They listened to our needs/wants and they have no issues changes things around to suit our needs. Their in-house Finance team (Resolve Finance) are also fantastic, very knowledgeable and the going budgeting support is great. We look forward to the construction of our new home and glad we decided to go with Homebuyers.

Customer Service
Transparency
Build StagePre-Construction
1 comment
Homebuyers Centre Western Australia
Homebuyers C.Homebuyers Centre Western Australia

The reviewer stated that an incentive was offered for this review

Jessica Lewin

Jessica LewinVictoria

  • 2 reviews
  • Verified customer

Fantastic company with great selection.

published

This company has had prompt build times with great workmanship and fantastic consistent Communication. We have stayed well within our budget without missing out on anything we had desired for our new home.
We have not Been able to fault them and are extremely satisfied so far. We look forward to seeing our finished result.

Customer Service
Transparency
Site Admin
Timeliness
Structural Integrity
Plumbing & Waterproofing
Electrical & Lighting
Flooring
Build StageMid-Construction
Construction End DateFebruary 2020
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1 comment
Homebuyers Centre Western Australia
Homebuyers C.Homebuyers Centre Western Australia

The reviewer stated that an incentive was offered for this review

Alison Robert

Alison RobertSydney, NSW

  • Verified customer

Love the new home

published

So far the journey has been very smooth. We have received clear information from the very beginning. Every stage to date has been clearly communicated from the consultant through to the prestart consultation. Homebuyers centre were brilliant in terms of allowing so much choice and control over what we wanted out of our house.construction was so much quicker than we expected. Looking forward to receiving the keys and moving into our new home.
.

Customer Service
Transparency
Site Admin
Timeliness
Build StageMid-Construction
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1 comment
Homebuyers Centre Western Australia
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Michael K

Michael KPerth, WA

  • Verified customer

Amazing Customer Service

published

So far the experience has been amazing, everyone has made this process much easier than I was expecting. They've been very flexible with what I wanted to do to my house plans, with everything clearly explained at every turn. Everything's come to within my budget, with all the inclusions that are offered it made it really easy to go with Home Buyers. I've been dealing with Blake and Althea mostly and they are friendly and has just been an absolute delight to build with them, super hyped for the end result.

Customer Service
Transparency
Site Admin
Timeliness
Build StagePre-Construction
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1 comment
Homebuyers Centre Western Australia
Homebuyers C.Homebuyers Centre Western Australia

The reviewer stated that an incentive was offered for this review

Dianne Mc

Dianne McPerth, WA

  • Verified customer

Very Streamlined Building Process

published

I can’t fault the sales process from HomeBuyers so far. Very professional and simple. Peter Iozzi has gone out of his way to answer any questions I have had in a very punctual manner. The inclusions for prestart are of a high quality and the team are so professional in putting everything together. My upfront inclusive costs are great. No surprises along the way. The ability to upgrade is also very good as everyone’s tastes and budgets are different. We are looking forward to seeing the final product now and moving in.

Customer Service
Transparency
Site Admin
Electrical & Lighting
Flooring
Build StagePre-Construction
Construction End DateSeptember 2020
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1 comment
Homebuyers Centre Western Australia
Homebuyers C.Homebuyers Centre Western Australia

The reviewer stated that an incentive was offered for this review

Zulya H.

Zulya H.Perth, WA

  • Verified customer

Expect Delays

published
Customer Service
Transparency
Site Admin
Timeliness
Structural Integrity
Plumbing & Waterproofing
Electrical & Lighting
Flooring
Build StagePost-Construction
Construction End DateJanuary 2020
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1 comment
Homebuyers Centre Western Australia
Homebuyers C.Homebuyers Centre Western Australia

The reviewer stated that an incentive was offered for this review

Stacey L.

Stacey L.Perth, WA

  • Verified customer

The best decision I've made in a long time!

published

I was very impressed with the professionalism the people I dealt with, within this company. They were so organised, friendly and very punctual and couldn't have been more welcoming. The choices I had for my pre-start were very nice and final cost, with upgrades was less than anticipated. Great experience!

Customer Service
Transparency
Site Admin
Timeliness
Build StagePre-Construction
Construction End DateAugust 2020
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1 comment
Homebuyers Centre Western Australia
Homebuyers C.Homebuyers Centre Western Australia

The reviewer stated that an incentive was offered for this review

Hayden_Amy

Hayden_AmyPerth, WA

  • Verified customer

House is perfect! Team were super!

published
Customer Service
Transparency
Site Admin
Timeliness
Structural Integrity
Plumbing & Waterproofing
Electrical & Lighting
Flooring
Build StagePost-Construction
Construction End DateDecember 2022
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1 comment
Homebuyers Centre Western Australia
Homebuyers C.Homebuyers Centre Western Australia

The reviewer stated that an incentive was offered for this review

ACS

ACSPerth, WA

  • Verified customer

Love our new home! Thank you HBC!

published
Customer Service
Transparency
Site Admin
Timeliness
Structural Integrity
Plumbing & Waterproofing
Electrical & Lighting
Flooring
Build StagePost-Construction
Construction End DateNovember 2022
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1 comment
Homebuyers Centre Western Australia
Homebuyers C.Homebuyers Centre Western Australia

The reviewer stated that an incentive was offered for this review

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Tara

TaraPerth, WA

  • Verified customer

Pre start

published
Customer Service
Build StagePre-Construction
1 comment
Homebuyers Centre Western Australia
Homebuyers C.Homebuyers Centre Western Australia

The reviewer stated that an incentive was offered for this review

LJ KJ

LJ KJPerth, WA

  • 2 reviews
  • Verified customer

Great price! Great house!

published
Customer Service
Transparency
Site Admin
Timeliness
Structural Integrity
Plumbing & Waterproofing
Electrical & Lighting
Flooring
Build StagePost-Construction
Construction End DateSeptember 2022
See all answers
1 comment
Homebuyers Centre Western Australia
Homebuyers C.Homebuyers Centre Western Australia

The reviewer stated that an incentive was offered for this review

  • Verified customer

Proactive! Positive! On Point!

published
Customer Service
Transparency
Site Admin
Timeliness
Build StagePre-Construction
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1 comment
Homebuyers Centre Western Australia
Homebuyers C.Homebuyers Centre Western Australia

The reviewer stated that an incentive was offered for this review

Phil F.

Phil F.Western Australia

  • Verified customer

No complains so far! Excellent Customer Service

published

HBC team is extremely organised and friendly, always prompt.
My wife and I are really happy with our builder choice. We have been to other 4 builders prior and Homebuyers was the ones who best suited our needs.
Thank you for all the support so far and looking forward to see the final product!

Customer Service
Transparency
Build StagePre-Construction
1 comment
Homebuyers Centre Western Australia
Homebuyers C.Homebuyers Centre Western Australia
  • Verified customer

Pre start review

published

This is the first time I have built with homebuyers centre .
From Damien the sales to Jo who helped us with our pre start and to the girl on reception the professionalism of the company is clear from the outset.
My costs are exactly where I expected them to be at this stage of my build.
It was our mistake but we arrived at our pre start one day early. Jo rescheduled her whole day to accommodate us to save us from coming back. I have never met someone in the industry so professional and knowledgeable . We left our pre start looking forward to moving into our new home in the knowledge knowing that with our ideas and the amazing help from Jo that we have an amazing house to look forward to.

Customer Service
Transparency
Build StagePre-Construction
Construction End DateAugust 2020
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1 comment
Homebuyers Centre Western Australia
Homebuyers C.Homebuyers Centre Western Australia
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Questions & Answers

Vipul Behl

Vipul Behlasked

Hi Guys,

Can anyone let me know if the timber laminate ‘Nordic Brown’ by Surfaces by Hynes is available in any of the display homes ?

1 answer
Homebuyers Centre Western Australia
Homebuyers C.Homebuyers Centre Western Australia

Hi Vipul

Apologies for the delay in getting back to you. Unfortunately we don't have a display home with that colour timber laminate. I have been advised by our preconstruction team that you can visit Trevors Carpets showroom, they may have a sample of the flooring you are after that they can show you.

I hope this helps you.

Thank you.
Kind regards,
Homebuyers Centre

Damien

Damienasked

Gone for a house and land package with homebuyers. Keystart evaluator believes value of house and land is not what I signed up for to the tune of negative $15000. Homebuyers wants me to choose another design to increase the valuation but Im happy with my old design. Will homebuyers lower the price of the house I wanted to meet the valuation?

1 answer
Homebuyers Centre Western Australia
Homebuyers C.Homebuyers Centre Western Australia

Hi Damien,

Our Sales Manager would like to get in touch with you to discuss your query.

Could you please provide me with your job number or site address so that I can locate you in our system.

Thanks,
Homebuyers Centre.

Allister Davidson

Allister Davidsonasked

Hi, can anyone tell me who installs the Fujitsu air conditioning units on new builds in Byford? And who holds the warranty? Thanks

1 answer
Homebuyers Centre Western Australia
Homebuyers C.Homebuyers Centre Western Australia

Hi Allister,

Thanks for getting in touch.

AirElectTech are the installers of this product, however if you have an issue with the system we can request that they investigate it on your behalf.

If you'd like to get in touch with Robyn, our Maintenance Coordinator, on 9240 1111 she will be able to assist you with this.

Thank you,
Homebuyers Centre.

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