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Reviewer Photos & Videos
- Verified customer
What a Feeling !! Thanks, HomeStart
I was not really sure about the process but great teamwork from HomeStart made it all happen for me. I am in the house for just over a year now. The finance, admin and construction process went like a breeze. I have no issue with my house so far. I would highly recommend HomeStart to anyway who's trying to get their first house. Well done HomeStart & Mirza.
1 comment
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Sai A.Perth, WA
- Verified customer
Felt Easy and Safe
Sue Spirkoski was friendly and very charming. What sold the deal for me was her honesty and genuine interest in making sure you felt safe with how I was going to spend the money I spent so many years saving up for. The preselection meeting however felt a little rushed, however the team were always polite an accommodating.
1 comment
Brendan F.HomeStart
Hi Sai, thank you for leaving a review and we'll be sure to pass along your feedback! We're happy to hear Sue has made sure you felt secure in your choice to build with us! If you have any questions o... Read more
r concerns please dont hesitate to contact our office as well. Warm regards, HomeStart
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- Verified customer
Great work!
Dean has been extremely accommodating with regards to my disability, helping me get into a brand new home in Redcliffe with no deposit, right next door to my place of work on a quiet street. He even negotiated the land on my behalf and got it well below asking price! He always makes time to come around for a chat about any questions I might have, often well into the evening and well after the point of signing up. He has been informative and very helpful with regards to the many number of changes I have made to my home design to make it suitable for my needs. Thank you Dean Thurston and thank you HomeStart!
1 comment
Brendan F.HomeStart
Hi Emmanuel, thank you for leaving such a positive review! We're happy to hear Dean has been able to help find something thats right for you! We'll be sure to pass along your feedback to Dean and the rest of the team. HomeStart
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- Verified customer
Excellence in looking after and guiding the client!!
From the start my agent Mirza has guided me through what i perceived to be a difficult process however with the excellent advise the process has been very smooth. The whole team from Brad in Finance Mikayla in the Admin, all worked so hard in the back ground to make this project feasible. I am looking forward very much construction in the new year. The feeling of owning my own property is very exciting. There is much to do still but with all the support from design to interior choices the team is there for me. I think HomeStart and KeyStart have offered me a marvellous opportunity and i would like to thank everyone who has been there for me.
Kind Regards
Neil McFadyen
1 comment
Brendan F.HomeStart
Hi Neil! We're so happy our team has been so helpful! It's such an exciting time to be building your first home and we're glad that we've been able to make this a smooth provess for you. We'll be passing along your feedback to the team! HomeStart
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KeithPerth, WA
- 3 reviews
- Verified customer
Someone that actually CARES about you and your new home!
This review relates to the contractor working for HomeStart and there will be a separate review for HomeStart (The builder) once our new home is completed.
John is a sales consultant for HomeStart and we were fortunate enough to be delegated his services.
I will be honest and say I was sceptical to start off with at our 1st couple of meetings, but he is actually fair dinkum when he says he will do what he can to help you into a home of your own. This extends as far as to support you through the whole process even after his involvement is no ...Read more
longer required. We had some ideas for a better kitchen/ alfresco and ensuite and John helped us out no worries, so partway through the land selection, we had to find a different block because the size of the house changed slightly, was no problem for John. It's been a great journey so far thanks to John, my partner and I love him (purely platonic of course LOL). Looking forward to inviting him to the housewarming! I feel there is nothing better than to let a person that puts the effort in helping you out see what has become of that! Very happy to recommend John to anyone that is looking to build their 1st home! Now to see if HomeStart (The Builder) themselves can live up to the standard John has set. Never change John, you're doing a great job even if you have hiccups with clients sometimes along the way!1 comment
Brendan F.HomeStart
Hi Keith, thank you for leaving such a great review about John, we'll be sure to pass it on. We love hearing that our consultants are working so hard to find what works for you and offer continued sup... Read more
port and we'll be working hard to ensure we continue to live up to the high standard John has set! Warm regards, HomeStartSimilar opinion? Write a review on ieatwords.com.au!
Dave JayPerth, WA
- Verified customer
Great so far
It has been a great experience so far. Everyone has worked around my busy schedule and have been happy to meet me outside of working hours at the weekend. I have been told that I my new car loan meant that I cant afford a house but Dean has helped me be able to afford a new home close to the beach without my repayments being too high. It's been a cruisey experience can't wait for it to finish being built!
1 comment
Brendan F.HomeStart
Hi Dave, thank you for your review! We're happy to hear Dean has made this work for you and hope you enjoy your new home so close to the beach! HomeStart
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- Verified customer
Great Service by HomeStart
I am really excited that I am building with HomeStart, They helped me chose the land and sorted my finance and now I am in the construction stage. I would highly recommend them to anyone who is in the process of building a house. Thanks, Mirza once Again for all your help.
1 comment
Brendan F.HomeStart
Hi Michael, thank you for leaving a review, we'll be sure to pass along your postive feedback to Mirza and the team. If you decide to recommend us and refer us to any friends and family you can earn a... Read more
$1000 per referral if they choose to build with us! HomeStartSimilar opinion? Write a review on ieatwords.com.au!
- Verified customer
Super Impress'd
Our journey began with a phone call from the Homestart call centre. My husband and I had been planning for this moment to build for 15 years. We were hesitant after hearing no so many times and other builders giving up on us because of our circumstances. However, we booked an appointment to meet Alexis just to see what our options were and if we were in a position to finally build. From the moment we met her she was so positive and excited for us that we would be able to build our very first home. We hit a few bumps along the way with finance d...Read more
ue to employment restructuring but every step of the way Alexis contacted us to see how we were going and get up to speed with what was changing with our circumstances. Our circumstances made it difficult to build but everyone from Homestart got us to where we are now. We had a phone call just yesterday to say that our slab is already down, I can't wait to go and see it on the weekend. We have been super impressed with the professionalism of Alexis, the finance team and BGC. Thanks guys and we would recommend Homestart to all our friends! :)1 comment
Brendan F.HomeStart
Hi Tam, thank you for leaving such a positive review! We're so glad to hear Alexis and the team have been such a great help to overcome a few hurdles along the way. If you do choose to recommend and r... Read more
efer us to any of your friends and family, you can get earn $1000 per referral if they choose to build with us! Warm regards, HomeStartSimilar opinion? Write a review on ieatwords.com.au!
- Verified customer
Home Start
Home Start helped me and my fiance get into our first home when we thought it would never be possible. After being turned down many times by many different finance companies we had bad credit score because of two defaults. but we tried homestart and they helped us every step of the way. thank you to everyone involved and thanks to Dean for following up and making sure everything is still going well
1 comment
Brendan F.HomeStart
Thank you for leaving such a positive review! We love being able to help out and are happy to hear you and your fiance have been able to get into your first home and it's all going well! We'll be pass... Read more
ing along your feedback to Dean and the team. Regards, HomeStartSimilar opinion? Write a review on ieatwords.com.au!
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- Verified customer
Amazing work, never thought buying my first home would be this easy
The team at Homestart have been nothing but outstanding with helping me build my first home, from the design to the financing. The entire process was easy to follow and fitted within my budget.
Big thank you to Sue Spirkoski for all her help and direction, I appreciated her honesty the most when it came to the ins and out of building a home.
I look forward to the end of the build in six months!
1 comment
Brendan F.HomeStart
Hi Sam, thank you for taking the time to leave a review! We're happy to hear that Sue and the team have been able to help you in all the different aspects to building your first home! We'll be sure to pass along your feedback. HomeStart
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- Verified customer
Very good! Thanks Dean!
Thanks to Dean - so far so good! We got a fantastic block in a recently closed display village and are building a beautiful display specification 4 bedroom 2 bathroom home. Dean has walked us through all of the appliances and items that we are going to get and has suggested some really cost effective ways to add value to our home without over spending! Great stuff!
1 comment
Brendan F.HomeStart
Thank you for your review Jason! We're glad to hear Dean has been able to help you out and found you what you need within your budget! HomeStart :)
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Renee LeaskPerth, WA
- Verified customer
Super Amazing!
We were really not sure if we were ever going to be able to afford a home and were very nervous asking the question "is it possible'?
Upon meeting Bianca she was so kind and helpful and understood our needs and took the time out to assess our current financial status and make it clear that it was very possible for us!
We would begin building our home!
Not only was this our first home but it was super important as our then 6 month old son had recently been diagnosed severe brain damage/ cerebral palsy due to contracting Meningitis, so we wanted...Read more
1 comment
Brendan F.HomeStart
Hi Renee, thank you so much for you review. We always do our best to accomodate for the specific needs of our clients and make alterations to home designs and its great to see how Bianca has done this... Read more
for your family! We'll definitely be passing along your feedback! Regards, HomeStartSimilar opinion? Write a review on ieatwords.com.au!
- Verified customer
Simply Fabulous!
After seeing 3 other builders my wife and I chose Home Start for a few reasons. Firstly because of Dean, our consultant. He has been very thorough in his service, following up calls with emails and texts with face to face conversations. Ensuring us that we understand every step of our building journey. Secondly because we get such a good value home for our money! Fantastic design and inclusions and all Australian made! Lastly because the changes we made to the home made sense, cost-wise. We were charged and credited accordingly, which unfortunately didn't happen with one or two other builders we saw. Thanks Home Start! Cannot wait to get the keys!
1 comment
Brendan F.HomeStart
Thank you for leaving such a positive review! We're so happy you chose us and glad Dean has been so helpful. We'll be sure to pass along your feedback to the team! HomeStart
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GabbyPerth, WA
- 2 reviews
- Verified customer
Great team to work with
Great service. John you have made our year. Made our dream come true after 2 years of being messed around by another building company and losing 2 blocks of land . The friendly bubbly atmosphere of their show room is contagious and as I usually have appointments after a nightshift I am welcomed by a great coffee to get me through. Nothing is too much trouble for them to accomodate my sick hubby when it comes to meet ups. This team are 100 %. Looking forward to the next 6 months working with them Gabby & Johnny
1 comment
Brendan F.HomeStart
Hi Gabby, thank you for your review! We're glad that we've been able to help you and your husband and we'll pass along your feedback to John! Warm regards, HomeStart :)
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- Verified customer
Great home, I love it!
We started our journey last year. It took us 5 months to get to construction and then just under 5 months to build. At the start there was plenty of communication and then their emails to us slowed down a little bit (I am told that this is normal until finance is closer to being formalised) although saying that, every time I asked a question to my consultant (who has since left) or my client liaison, it was responded to with both clarity and speed. Thanks to Dean for taking the time to follow up and giving me a bit of advice on how to prepare my home to be put up for rent in the Autumn!
1 comment
Brendan F.HomeStart
Hi Karutz, thank you for leaving such a positive review. We're pleased to hear that this journey ran smoothly for you and you received high quality service from Dean and our team. We'll be sure to pass your feedback along. Warm regards, HomeStart.
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TanyaPerth, WA
- 2 reviews
- Verified customer
Over the moon
When I first met Alexis and we started taking about getting a home, I wasnt getting my hopes up as I made enquires with another company and got the run around.
Well Alexis never once left me hanging, any questions I had she answered. Within two weeks of meeting up and just talking about homes and loans I was putting a deposit on a block and now my house is nearly finished.
Thank you so much Alexis as you have made my dreams become a reality and that was to give my girls a home, not a house, a home we can build beautiful memories in.
2 comments
Brendan F.HomeStart
Hi Tanya, we are so pleased to read your positive review and will pass along your feedback to Alexis. We're delighted to be able to give you and your girls a brand new family home to create new memories in :) Warm regards, HomeStart
Thank you to everyone at Homestart, you all have been amazing to deal with :)
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The reviewer stated that an incentive was offered for this review
- Verified customer
Simple!
Although I am currently only half way through my build - I couldnt have hoped for a cruisier build process. From day one, Sue Spirkoski went above and beyond. From meetings through to altering my plans everything has been so accommodating and easy.
I would recommend this company and Sue to anyone!
1 comment
Brendan F.HomeStart
Hi Brianna, thank you for leaving such positive feedback. We're happy to hear the Sue has made this process easy for you. Remember, if you do refer any friends or family, you can earn a $1000 per referral if they choose to build with us! HomeStart
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Mrs GrinchPerth, WA
- Verified customer
Fabulous!
I was hesitant to build because of some Facebook groups in Perth but when I met Dean he took the time to show me absolutely everything. We even went through the Facebook page on his iPad and addressed all of my concerns about what was being said on there before I signed a contract. Thank you Dean!
1 comment
Brendan F.HomeStart
Hi! Thank you for taking the time to write such a positive review! We'll be sure to pass along your feedback to Dean and the team. Warm regards, HomeStart.
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Matthew SPerth, WA
- Verified customer
Amazing service never thought it could be so fast and easy
Have always thought building my home would be a little daunting. However from the first meeting with Sue everything was made easy. She explained and guided me through the process, answered all my questions and found me a great area to build and the house design that suited my needs, I'm very happy.
1 comment
Brendan F.HomeStart
Hi Matthew, thank you for leaving such a positive review. We're happy to hear that Sue was able to find a block and design that suited your needs! We'll be sure to pass along your feedback. Regards, HomeStart
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- Verified customer
Perfect for us
We met Dean a few months ago and had met with other builders before him but his attention to detail and willingness to go above and beyond to meet our needs and our concerns about building were outstanding. he walked us through the whole building process step by step and even did a conference skype call appointment showing his laptop screen so he could show my family around the world our design and what the next steps were using a power point presentation he put together for us. we are looking forward to getting our home built for our growing family!
1 comment
Brendan F.HomeStart
Hi! We're so pleased to hear how satisfied you are with the service that Dean has provided for you and your family! We look forward to beginning construction on your new family home. Warm regards, HomeStart
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Questions & Answers
Sarah J.asked
Hi i have some concerns with the negative reviews on here. For example once the sale is made not care can you clarify this?
1 answer
Brendan F.HomeStart
Hi Sarah,
Thanks for your question. We pride ourselves on our customer service from the time you meet our consultant until the time you receive the keys to your new home. We've helped over 13,000 West Australians into their own home which we're very proud of. If you're happy to call our office on 9231 4567 and ask for the Sales Manager, he would be happy to speak with you.
Regards, HomeStart
Sarahasked
I am concerned about your after care once the build is completed and defects are noted. I have heard/read a lot of bad reports in relation to this. What is your policy in putting things right?
1 answer
Brendan F.HomeStart
Hi Sarah thanks for your comment. Our first priority is to look after people who have built with us. There's a standard 6 month maintenance period from when you get your keys during which time any issues are dealt with immediately. We also offer a lifetime structural warranty to give you peace of mind. If you have any specific questions please contact our office on 9231 4567 and we will happily help you. Warm regards, HomeStart.
Melissaasked
How long does settlement usually take
No answers
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Brendan F.HomeStart
Hi Anne, thank you for your review. We're happy to hear you are enjoying your brand new home and hope you have settled in well! Remember if you do choose to refer us you can earn $1000 per referral if they choose to build with us! HomeStart