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Reviews

4.4

265 reviews
5
(192)
4
(37)
3
(7)
2
(5)
1
(24)
  • Build Stage
    • Pre-Construction (62)
    • Post-Construction (28)
    • Mid-Construction (18)
  • Customer Service
    4.9 (84)
  • Site Admin
    4.8 (32)
  • Timeliness
    4.8 (36)
  • Structural Integrity
    4.8 (18)
  • Plumbing & Waterproofing
    4.7 (16)
  • Electrical & Lighting
    4.7 (16)
  • Flooring
    4.6 (17)
  • Transparency
    4.8 (66)
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Amber

AmberPerth, WA

  • Verified customer

Good service

published

Thanks to sue Spirkoski at home start WA, for helping my build my first home, with a range of houses and land plots shown to me I found the perfect location and a house to go with it. Couldn’t be more happier with my decision to go with home start

1 comment
HomeStart
Brendan F.HomeStart

Hi Amber we are really pleased to read your review and hear of your positive experience so far. We look forward to building your new home. Warm regards, HomeStart.

Pritika and Mohammed

Pritika and MohammedWestern Australia

  • Verified customer

First home buyer...Great choice

published

Hard to give full review of the construction as it's working in progress. But in terms of workmanship so far its been very professional. Really found Gary Freestone very helpful and accommodating. Assisted us in every aspect of building a new house i.e from house and land options to talking to the right people for home loan. Zoe Cookson was another great help from pre-start till now as our house is taking shape. Highly recommend them to any home buyers with little or no knowledge about it... cheers.

cbamford

cbamfordPerth, WA

  • Verified customer

Amazing Team

published

I would like to thank the amazing Uliana who sat with me on various occasions and talked me through this process, she was always available even when she was away or after 5, Uliana has gone above and beyond to make this house happen and was with me every step and setback we had. I would like to also say thanks to the lovely Sarah who made pre-start easy, even when I had no idea what to do Sarah had all the answers, I cant wait to continue this process, thank you

1 comment
HomeStart
Brendan F.HomeStart
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  • Verified customer

Easy process and quality build

published
1 comment
HomeStart
Brendan F.HomeStart
S Bernsmann

S BernsmannPerth, WA

  • Verified customer

Excellent service

published

The staff at Homestart have been amazing. They have all been so helpful especially Claire who has gone above and beyond to help me start the process. Looking forward to continuing the journey with them.

1 comment
HomeStart
Brendan F.HomeStart

Hi S Bernsmann thank you for taking the time to write a review. We are delighted to read that you have found our team so helpful and we look forward to building your new home! Warm regards, HomeStart.

  • Verified customer

Thank you

published

Thanks homestart for helping me with my home. Everything was smooth sailing and I couldn't be happier with my consultant Farshid. He was lovely and friendly, and very patient with me. He was very knowledgeable and helpful through the whole process. thanks team homestart. Couldn't have done it without you all.

1 comment
HomeStart
Brendan F.HomeStart
Ray

RayPerth, WA

  • Verified customer

Homestart pre approval process

published

Would like to thank [name removed] for helping me have my dream home & the guys at finance [name removed] & [name removed]. They sorted out the stuff that were required in the pre approval process.

1 comment
HomeStart
Brendan F.HomeStart

Hi Ray thank you for taking the time to write a review. We are very pleased to hear of your positive experience with HomeStart thus far and we look forward to building your new home. Warm regards, HomeStart.

Tammy Beer

Tammy BeerPerth, WA

  • Verified customer

Amazing to deal with so far

published

I can highly recommend Gary and homestart for anyone looking to build. I am awaiting formal approval, however I have been kept well informed and have had everything explained to me as we have progressed along. Has been a great experience thus far

1 comment
HomeStart
Brendan F.HomeStart

Hi Tammy thanks for taking the time to write a review. We are so delighted to hear of your positive experience thus far with Gary and our team. We look forward to building your new home very soon. Warm regards, HomeStart.

Matt W.

Matt W.Perth, WA

  • Verified customer

Excellent Service

published

I would highly recommend Uliana and HomeStart to anyone looking to build. They are professional, patient and very friendly with great knowledge on all things involved. Nothing is too hard, Uliana was very helpful and prompt with any queries or concerns I had and I feel very comfortable with this process so far. Very excited for what lies ahead.

1 comment
HomeStart
Brendan F.HomeStart

Hi Matt,
Thanks for sharing your HomeStart experience so far. We're pleased to hear it's been a positive process for you. We look forward to seeing your new home take shape.
Warm Regards, HomeStart

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Dan B

Dan BPerth, WA

  • Verified customer

A+ to HomeStart

published
1 comment
HomeStart
Brendan F.HomeStart
  • Verified customer

Homestart for me.

published
1 comment
HomeStart
Brendan F.HomeStart

Hi Ignatius,
We're pleased to hear you're progressing well to being in your own home again. Thank you for sharing your review and we wish you all the best in your brand new home.
Warm Regards, HomeStart

Nadeem K.

Nadeem K.Perth, WA

  • Verified customer

Excellent Service

published

I would like to say big Thank you to Mirza and the Homestart team for helping me to choose my first home which is in process of being built. Homestart's entire team was very friendly and flexible with the time schedule and meeting during the application process. I would highly recommend Homestart because of their professionalism, helpfulness and support especially being a first home buyer.

1 comment
HomeStart
Brendan F.HomeStart

Hi Nadeem,
Thank you for your review. We pride ourselves on helping first home buyers secure their own home so it's great to hear we've been able to help you too. All the best with your brand new home.
Warm Regards, HomeStart

  • Verified customer

Excellent for first-home buyers!

published

I started my first home building experience with Homestart in January and by July I had my slab down! Excellent team of staff (shout out to Uli, Sarah, Brent and Sarah) that helped through the process in a efficient and professional manner. I am really satisfied with how transparent and timely all dealings have been with Homestart. I highly recommend it them and will continue to build with them in future!

1 comment
HomeStart
Brendan F.HomeStart

Hi Edward,
Thank you sharing your experience with HomeStart. We're very pleased you're satisfied with how your building journey has gone. We look forward to helping you with your future properties.
Regards, HomeStart

  • Verified customer

HUGE thanks to Homestart

published

We would highly recommend Homestart to anyone thinking of building their dream home. Our Senior Consultant was Uliana Sherbina. She was absolutely lovely and wonderful from start to finish. Our entire building process was pretty much pain free. Everything went well and we are very happy with the end result. The quality of service and workmanship by everyone that was involved in our journey can't be faulted and any minor concerns that might have come up during the process were dealt with very professionally and promptly.

1 comment
HomeStart
Brendan F.HomeStart

Hi Stephen & Argyro,
Thank you for your review. We're pleased to hear of your positive experience and will pass on your feedback provided. We wish you well in your new home.
Warn Regards, HomeStart

  • Verified customer

Thanks to Mirza and HomeStart Team

published

We(my wife and I) are happy to say that the build went well and are very happy with our house. The quality cannot be faulted, and minor concerns have been dealt with professionally and promptly. The cost has been good compared to market trends.

1 comment
HomeStart
Brendan F.HomeStart

Hi Kenneth,
We're very pleased to hear you and your wife are happy with the quality and value of your new home. We wish you all the best in your new home together.
Warm Regards, HomeStart

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  • Verified customer

Unbelievably Awesome

published

Sue Spirkoski has been amazing through the whole process. Always positive and stays on track. I’m grateful for all the hard work she has put in to make this possible.

1 comment
HomeStart
Brendan F.HomeStart

Hi Lee,
Thank you for your review and your kind words about our consultant. We will definitely ensure she receives this feedback.
Warm Regards, HomeStart

Jane C

Jane CPerth, WA

  • 2 reviews
  • Verified customer

My beautiful home

published

Mid August last year we had our first discussion about the potential of Homestart building my new home.

I have to say I really had no idea what to expect, but here I am in my beautiful new home already.

From the start Farshid Mazloomi, my sales rep was patient, knowledgeable and receptive to all my questions and queries. From finding me land, incorporating all my wants and needs into a floor plan and through out the build, when I had issues he always had time to listen and advise.

I just wanted to say a big thank you to Farshid and Homestart for helping to make my dream come true.

I am extremely happy with how the home has been built and the most beautiful view from my awesome block.

1 comment
HomeStart
Brendan F.HomeStart

Hi Jane,
We're pleased to hear about your positive experience with HomeStart and would like to thank you for sharing it. We hope you enjoy your home and those views for many years to come.
Warm Regards, HomeStart

  • Verified customer

Big thanks to Homestart

published

Many thanks to Sue Spirkoski for her outstanding knowledge and professionalism during the process. She alleviated any doubts I had and was quick to get in contact to resolve any potential issues that arose. I would recommend her to anyone who is interested or hesitant in building their first home. Thank you very much for your dedication and support.

1 comment
HomeStart
Brendan F.HomeStart

Hi David,
Thank you for sharing your positive experience about HomeStart and your consultant. We're pleased you are happy with your building journey and we wish you well in your new home.
Warm Regards, HomeStart

Vicci Donovan

Vicci DonovanPerth, WA

  • Verified customer

Thank you!

published
1 comment
HomeStart
Brendan F.HomeStart

Hi Vicci,
We're so pleased to hear we were able to help you get out of renting and into a home of your very own. Thank you for sharing your experience so far and we wish you all the best with your new home.
Warm Regards, HomeStart

E. Tjiveta

E. Tjiveta Perth, WA

  • 2 reviews
  • Verified customer

My God send Angel

published

Gratitude and appreciation to Sue Spirkoski who fulfill God's promises in my life through sleepless nights and stressful moments I have a home. You are amazing. Continue the good work.
And a BIG thank you to the entire Homestart team. God bless you all.

1 comment
HomeStart
Brendan F.HomeStart

Hi E. Tjiveta,
Thank you for your kind words. We're pleased we are able to help you into a home of your own. Wishing you all the best in your new home.
Warm Regards, HomeStart

Page 4 of 14
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Questions & Answers

Sarah J.

Sarah J.asked

Hi i have some concerns with the negative reviews on here. For example once the sale is made not care can you clarify this?

1 answer
HomeStart
Brendan F.HomeStart

Hi Sarah,
Thanks for your question. We pride ourselves on our customer service from the time you meet our consultant until the time you receive the keys to your new home. We've helped over 13,000 West Australians into their own home which we're very proud of. If you're happy to call our office on 9231 4567 and ask for the Sales Manager, he would be happy to speak with you.
Regards, HomeStart

Sarah

Sarahasked

I am concerned about your after care once the build is completed and defects are noted. I have heard/read a lot of bad reports in relation to this. What is your policy in putting things right?

1 answer
HomeStart
Brendan F.HomeStart

Hi Sarah thanks for your comment. Our first priority is to look after people who have built with us. There's a standard 6 month maintenance period from when you get your keys during which time any issues are dealt with immediately. We also offer a lifetime structural warranty to give you peace of mind. If you have any specific questions please contact our office on 9231 4567 and we will happily help you. Warm regards, HomeStart.

Melissa

Melissaasked

How long does settlement usually take

No answers

Get an answer from our members and HomeStart representatives

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