My eu30is pull cord wears through approximately 200mm from the T handle. This is where is goes through a guide. Honda dealers say this is normal. I disagree as the unit is only 12 months old with limited use. Dealer said this is from vibrations not covered by warranty. I believe its a design fault and should be covered.

Very very dissapointed. In less than one year this product was back at the dealers 6 times for the same problem: plug oiling up in a matter of days, or 12 hours running time. One week ago it was in for a decoke, being the technician's diagnosis and two days later the same problem. I have to clean the plug once or twice a week and am only running it for a couple of hours a day. I am complying with all recommendations, fuel is fresh, lots of ventilation, mixing between eco and standard mode etc, but it is still an extremely unreliable and frustrating machine. I live remotely and use it as back up for my solar system. Honda quality has gone down hill since I bought my first generator in the 80s

I have acquired the generator second-hand with a recently purchased property and been been using it for over 6 months now and is has performed flawlessly. It is very easy to start, relatively quiet and economical on fuel. Just recently added and auto-start kit linked to my Selectronic SP-Pro Inverter which works exactly as configured.
Easy to start, quiet and economical.
Would be great if it was a few kilos lighter so one person could pick it up!

Best generator i ever had, excellent fuel economy especially with the 17l tank,
Wireless remote control system can be purchased so you can start the gene while your in the warmth of your caravan, super quite & came with 4 year warranty, very easy to maintain, changing the oil only takes 5 minutes, this gene can handle running the air conditioner yet the eu20 struggles & chews the juice.
Good fuel economy, very quite, well designed
Little bit heavy to lift for 1 person

The best thing I could have bought for my business. It's quiet powerful and reliable. Really easy to use, my wife can start it with no trouble and she is pretty useless for most things. I use it commercially and have given it a good thrashing. Still better that three versions of eBay junk. Power rating by Honda is grossly under rated and can put out more than what they state and doesn't get simpler to use.
Reliable clean power when you need it and easy to start and use
Hefty price but still worth it and more