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Reviews

4.6

931 reviews
5
(793)
4
(46)
3
(23)
2
(28)
1
(41)
  • Product Quality
    4.5 (110)
  • Return Claim MadeYes (9) · No (102)
  • Customer Service
    4.7 (96)
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Paul C.

Paul C.Sydney Surrounds, NSW

  • 5 reviews

good tool, little competition

published

In looking for a root waterer, I found other vendors no longer offer such a tool. I have a number of Hoselink reels, connectors, etc. so it was an easy choice. It works well enough. I do find that I often have to change location to avoid small stones in the soil as it stops progression downward. Occasionally, I get a piece of mulch in the tube that can be tough to dislodge. Having said that, I have many shrubs and trees that appreciate the attention, especially our rhododendrons and hydrangeas.



Customer Service
Product Quality
Return Claim MadeNo
Store LocationPurchased online
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The reviewer stated that an incentive was offered for this review

jonh2o

jonh2oGreater Melbourne (Outer), VIC

so good we bought 3!

published

We purchased a 30M retractable hose reel some time ago for use is our backyard. We love it so much we bought 2 more....another 30M retractable hose reel for the front yard and a smaller 15M retractable hose reel for the area close to our rear deck which has many potted plants. In addition to these we bought another 30M retractable hose reel as a gift for an uncle who came daily to water our plants whilst we were away on holiday and who said he was impressed with our Hoselink products....now that statement there tells us we now need an automatic watering system ;-) As you can tell we love Hoselink!

Customer Service
Product Quality
Return Claim MadeNo
Store Locationonline.
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9 Pattern Hoselink sprinkler

published

Our sprinkler arrived very promptly just in time for the extreme hot weather. We tried all the various combinations and we were very pleased with the coverage and the flexibility of this product - we highly recommend this sprinkler, especially if you have a variety of lawns and garden beds.

Product Quality
Return Claim MadeNo

The reviewer stated that an incentive was offered for this review

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angry boxer

angry boxerGreater Melbourne (Outer), VIC

love my new hose

published

this is the second hose I have purchased, love the fittings, and the fact that they fit well and don't leak I will be recommending them to my friends. I did make a mess of my order, but one phone call had it all sorted with no problems

Customer Service
Product Quality
Return Claim MadeNo
Store Locationpurchased direct on line
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1 comment
Hoselink
Hoselink O.Hoselink

The reviewer stated that an incentive was offered for this review

Craig

CraigHunter Region, NSW

Girlfriend love’s her Xmas present

published

I purchased this as a Xmas present for my girlfriend, her old hose was always lying loose linked up across her yard. This always annoyed her & me. It was ****. She loved her present, I installed it & it works extremely well. Great water flow, the nozzle has many different settings & we love the stop flow lever on the nozzle. I’m extremely impressed with Hoselink’s prompt service, online ordering was simple & prompt delivery. This is the second hose reel I’ve purchased over the years. I highly recommend buying Hoselink.

Customer Service
Product Quality
Return Claim MadeNo
Store LocationHoselink online
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Hose adapter set

published

The item arrived promptly in the mail. Once I'd unpacked it and assembled it it was easy to use. I like the fact that I can change from one attachment to another now with ease. The Hoselink products that I have are tough and with stand the harsh Australian environment.

Customer Service
Product Quality
Return Claim MadeNo
1 comment
Hoselink
Hoselink O.Hoselink
Mum of 5

Mum of 5Central Highlands and Goldfields, VIC

Winner with the kids!

published

Love this product. Easy to install and fantastic to use. My 5 kids find it very easy to use and don't leave the hose lying around after washing my car.

Customer Service
Product Quality
Return Claim MadeNo
1 comment
Hoselink
Hoselink O.Hoselink

Hi there, thanks so much for your review. It's great to hear that you are your kids are enjoying the hose you purchased from us! We hope it continues to go well for you. Thanks so much for your support! Kind regards, The Hoselink Team.

Flow Control Spray Nozzle: Easy to use and handle

published

I bought the Flow Control Spray Nozzle recently for my elderly parents (87 & 96 years old) who still live at home, because they were having trouble watering their garden using the old nozzle they had. Their mobility is an issue and they have arthritis in the their hands, but they love the garden and slowly look after it and spend time in it. They can easily use the new nozzle with one hand and control and change water flow. They love it! An excellent product!

Store LocationOnline store
1 comment
Hoselink
Hoselink O.Hoselink

The reviewer stated that an incentive was offered for this review

J Austin

J AustinGreater Melbourne (Outer), VIC

  • Verified customer

Excellent product, excellent service - so very happy with our Hoselink Hose!

published

My Dad wanted a hose for Christmas and after doing some research, I found Hoselink to tick all the boxes - Reliable, well made, Australian made and well priced. I also love the warranty! Despite it being close to Christmas, Hoselink went over and above to ensure the hose was delivered in time for Christmas. It was well packed, parts are easy to attach and Dad was absolutely rapt. It is his new favourite thing - easy to use and looks great too. I couldn't be happier.

Customer Service
Product Quality
Return Claim MadeNo
Store LocationHoselink Head Office
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2 comments
Hoselink
Hoselink O.Hoselink
J Austin
J Austin

Thanks! Dad loves it. Unfortunately it got a bit dirty because of the bushfires but it is still going strong!

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Paul

PaulSouth East Queensland, QLD

  • 5 reviews

Terrific Starter kit to get you Going and Saving Money

published

Terrific way to get started with the best non burst fittings on the Market.
Versatile and sturdy We haven't Experienced and bursts or blowoffs since using this kit Especially when the kids forget to turn the tap off this Starter kit will save you in the long run by keeping your water where it belongs. In the Pipes and not flowing out onto the ground when the tap is left on. Highly recommend this Product especially if like most households and you have 2 Hoses with a quick twist you can join both hoses together to ensure you can reach anywhere in you yard or garden

Customer Service
Product Quality
Return Claim MadeNo
Store LocationHoselink Website
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1 comment
Hoselink
Hoselink O.Hoselink

Hi Paul, thanks so much for your review. We're so glad to hear that you've enjoyed using our fittings and that they are going well for you. Thanks so much for your feedback and support. Kind regards, The Hoselink Team.

The reviewer stated that an incentive was offered for this review

mirapj

mirapjHunter Region, NSW

  • 15 reviews

The best Christmas gift ever.

published

I purchased the hoselink 30m Retractable hose reel Christmas gift for myself, I had to wait for a friend to visit to put it on the wall for me, wow!!! I have had other brand hose reels before, but nothing like this one . It retracts so easily and smoothly and best of all no leaks, I don';t get wet hosing my garden,. Thank you Hoselink - the Best Ever.

Customer Service
Product Quality
Return Claim MadeNo
Store Locationwebsite
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1 comment
Hoselink
Hoselink O.Hoselink
Gail L.

Gail L.Wide Bay-Burnett, QLD

  • 5 reviews
  • 1 like

Love my 2nd HoseLink 20M retractable hosereel

published

This is my new additional hose reel. I loved my first one, so got another for the other side of the yard. Such a pleasure NOT to have sloppy hoses laying all over the lawn, because despite all my best intentions.... I never rolled them up. Yay, thanks Hoselink, Go Aussie, Buy Aussie. :-)

Customer Service
Product Quality
Return Claim MadeNo
Store LocationHoselink online [their Website]
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1 comment
Hoselink
Hoselink O.Hoselink

Hi Gail, thanks so much for your review! We are so happy to hear that you're enjoying our Retractable Hose Reels. We hope they continue to go well for you! Thanks so much for your support. Kind regards, The Hoselink Team

Fussy Pooch

Fussy PoochSydney, NSW

  • 2 reviews

Best christmas present EVER

published

After many years procrastinating and spending endless amounts on cheap/ faux products at bunnings, we have a winner. The thought going into this design and all the heavy duty attachments have won! Not to mention it’s an Australian made product. WELL DONE

Customer Service
Product Quality
Return Claim MadeNo
Store LocationOnline
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1 comment
Hoselink
Hoselink O.Hoselink

Hi there, thanks so much for your review. We're so pleased to hear that you're happy with our products. It's definitely worth buying quality products! Thanks so much for your feedback and support. Kind regards, The Hoselink Team

Susan

SusanPerth, WA

  • 3 reviews

Why did I wait so long?

published

I watered a neighbour’s garden recently and he had a hose link and I loved it. I checked out the ones at the hardware store and could see they were quite inferior so I immediately bought this one. it is absolutely brilliant! It appears to be high quality and runs smoothly. I can’t recommend it highly enough.

Customer Service
Product Quality
Return Claim MadeNo
Store LocationHoselink online
See all answers
1 comment
Hoselink
Hoselink O.Hoselink

Hi Susan, thanks so much for your review. We're so happy to hear that you're enjoying the hose you purchased from us. We hope it continues to go well for you. Thanks so much for your support! Kind regards, The Hoselink Team.

Richard

RichardGoulburn Valley, VIC

  • 2 reviews

Really good quality products

published

Our home has 2 Hoselink reels, both with all the associated connectors and trigger sprays. I would like to see the flow control lever a bit sturdier as both of ours have been replaced after a few years, but overall the Hoselink brand deserves all the praise it gets.

Customer Service
Product Quality
Return Claim MadeNo
Store LocationOnline purchase
See all answers
1 comment
Hoselink
Hoselink O.Hoselink
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Lee L.

Lee L.Southwest, VIC

The real star is the customer service!

published
Customer Service
Product Quality
Return Claim MadeNo
Store LocationOnline
See all answers
1 comment
Hoselink
Hoselink O.Hoselink
Chereba

Chereba

  • 4 reviews

Product great but spare part delivery shocking price

published
Customer Service
Product Quality
Return Claim MadeNo
1 comment
Hoselink
Hoselink O.Hoselink
Lisa

LisaNumurkah

  • 3 reviews

Adapter and reel

published

Perfect for my needs. Easy to install. Would recommend this to anyone needing the basics. Will purchase more products when needed without hesitation. Hoselink lives up to their statement of being a premium product.

Return Claim MadeNo
1 comment
Hoselink
Hoselink O.Hoselink
Mickyboy

MickyboyCalwell 2905, ACT

  • 3 reviews

Lesson Learnt

published

I made the mistake of purchasing another brand hose reel about 12 months ago for our back yard after having a Hoselink unit I purchased for the front yard some three years ago. Started having problems with the other brand within three months. Lesson learnt just replaced it with another Hoselink.... all good, as expected.

Customer Service
Product Quality
Return Claim MadeNo
1 comment
Hoselink
Hoselink O.Hoselink

Thanks so much the review! Glad you are enjoying your second Hoselink Reel!

Swill

SwillWimmera, VIC

  • 2 reviews
  • Verified customer

Fantastic Weeping Hose

published

After years of frustration with the old type of weeping hose made of recycled rubber, I was delighted to discover the Hoselink Weeper Hose. They are easy to lay out, don’t need pegging down to keep in position and they haven’t sprung leaks. Very happy. :-)

Product Quality
Return Claim MadeNo
Store LocationOnline
1 comment
Hoselink
Hoselink O.Hoselink

Hi Swill, thanks so much for your review. We're so glad to hear that you're happy with our Weeper Hose. We hope it continues to run smoothly for you. Thanks so much for your support! Kind regards, The Hoselink Team.

Page 2 of 47
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Questions & Answers

Adolphus B.

Adolphus B.asked

My tap is underneath my decking and awkward to get to, to turn off and on. If I connect a hose link reel would I be able to leave the tap on constantly without leaks or risk of the mains pressure blowing it off?

1 answer
Keith
Keith

I am a user of many Hoselink products however, this issue should be addressed to the Hoselink customer service section. I have found them eager to answer any queries their clients may have.

Anthony P

Anthony Pasked

I have received my solar sensor lights and was surprised they stayed on at a low setting and brightened when motioned detected. Unfortunately, I live in Southern Tasmania and winter has about 5 to 6 hrs of usable sunlight to charge. As they seem to not get fully charged during our colder seasons, will full discharges reduce battery life?

1 answer
Hoselink
Hoselink O.Hoselink

Hi Anthony,
Thank you for getting in touch.
Full discharges while the battery is not fully charged will not effect its life. While we recommend the lights get 6-8 hours of sun to fully charge we understand that this is not always possible. The lights will still function normally with a lower charge but just not for as long.
Thanks again - The Hoselink Team.

Brett

Brettasked

HI how do you stop the hose getting crossed over inside and locking up the hose, only allowing half the hose to come out, do I have to pull this apart to uncross the hose ?

2 answers
John351
John351

Think You should call Hoselink Help Desk as this should not happen.

Keith
Keith

I agree with John, do not open the reel . Hoselink will answer your question if you ring them after Easter.
I think you have to be careful in the way you pull the hose out as well as watching carefully as the hose retracts.
It will not retract properly if you just let it retract on its own.

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