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Reviews

4.6

931 reviews
5
(793)
4
(46)
3
(23)
2
(28)
1
(41)
  • Product Quality
    4.5 (110)
  • Return Claim MadeYes (9) · No (102)
  • Customer Service
    4.7 (96)
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JKvic

JKvicGippsland, VIC

  • 4 reviews

Always reliable. :)

published

I've bought Hoselink products before and I find them to be sturdy, attractive and always reliable. On the odd time I've neede to communicate with them, they were always pleasant and helpful. I would have no hesitation in recommending Hoselink to anyone.



1 comment
Hoselink
Hoselink O.Hoselink
Jacki

JackiSydney, NSW

  • 2 reviews

super product

published

It was purchased as a gift as I already have a Ratchet Pruner and know just how good it is. So easy on the hand and so efficient in pruning thicker stems.

1 comment
Hoselink
Hoselink O.Hoselink

Hi Jacki, thanks so much for your review. It's awesome to hear that you're happy with the Ratchet Pruners. We hope they continue to go well for you! Thanks so much for your support. Kind regards, The Hoselink Team.



Angel

AngelSouth East Queensland, QLD

Just what I needed

published

I purchased the water wise kit, but forgot about the connection to the power washer. Luckily your team had the adaptor I needed so all is right now. Fabulous products at great prices.

1 comment
Hoselink
Hoselink O.Hoselink

Hi Angel, thanks so much for your review. We're glad you're happy with the products and also that we could help you out with the extra adaptor. Thanks so much for your support! Kind regards, The Hoselink Team.

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A Andrews

A Andrews

  • 3 reviews
  • 1 like

Great misting kit for birds

published

The package arrive in good time and the kit works exactly like advrrtised. Our birds stay cool in their aviary on hot days and they get a nice shower if the timer is turned up. Thanks

1 comment
Hoselink
Hoselink O.Hoselink

Hi there, thank you for your positive feedback. It's great to hear you got your package within the delivery time frame. We hope that you continue to love your Hoselink products. Kindest of Regards, The Hoselink Team

Not impressed

Not impressedQueensland

Customer service??.very poor

published

Called about price and availability of parts.woman said she’d check and call back. Still waiting for call .Was prepared to buy another hose reel, not now not ever. Recommend? No!!

2 comments
Hoselink
Hoselink O.Hoselink
Not impressed
Not impressed

Too late, the unit has been filed in the aforementioned filing cabinet. Word of mouth is the best form of advertising, not money spent on TV advertising .

Mrs clay

Mrs clayPerth, WA

Spray gun spare part kit

published

Good content kit, clear instructions, excellent delivery service as usual. We have had two retractable hoses for several years now and have used the spare part kit on both now and are very satisfied with the results.

1 comment
Hoselink
Hoselink O.Hoselink
Michele b

Michele bSouth East Queensland, QLD

  • 4 reviews

AMAZING!

published

It was easy to buy it online, then fast to be delivered and then amazing to receive! My 89yr old mother always struggled with the hose so I brought her the longest retractable hose! Now it is so easy for her . I’ve had 2 for years!

1 comment
Hoselink
Hoselink O.Hoselink

Hi Michele, thank you for your positive feedback. It's great to hear you got your package within the delivery time frame. We hope that you continue to love your Hoselink products. Kindest of Regards, The Hoselink Team

stevewilliams2

stevewilliams2Central Highlands and Goldfields, VIC

  • 2 reviews

Best hose ever owned

published

As advertised no leaks real works perfectly sprinkler best I have ever had.
Well worth the investment couldn’t be happier with this product.Great to see an Australian company producing such quality product.
Thank you Hoselink

1 comment
Hoselink
Hoselink O.Hoselink

Hi Steve, Thank you for taking the time to leave a review. It’s so great to hear that you’re enjoying your Hoselink products. Thank you for your positive feedback. Kindest of Regards, The Hoselink Team

Karen S

Karen SPerth, WA

  • 2 reviews

Our second retractable hose reel.

published

I have loved using this product. The one just purchased is for the back garden as we have had one out the front for a long time now. I am loving the ease of use and the fact that I can adjust the type of spray so easily to allow for the different plants and vegetables I am watering. Plus, I no longer have to worry about the hose getting a "kink" in it and stopping the water.

1 comment
Hoselink
Hoselink O.Hoselink

Hi Karen, Thank you for taking the time to leave such a great review. It's great to hear that your Hoselink Hose Reel is making gardening more enjoyable and easy for you. Kindest of Regards, The Hoselink Team.

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Sandra

SandraGippsland, VIC

A hose reel on every corner

published
1 comment
Hoselink
Hoselink O.Hoselink
Debbie

DebbieVictoria

These products are great quality.

published

My experience was great. Very quick and an easy process. I would recommend Hoselink to anyone. Thanks heaps for your service. Cant wait to get more. Its all great quality, products and service.

1 comment
Hoselink
Hoselink O.Hoselink

Hi Debbie,
Thank you for taking the time to write a review, it is much appreciated.
We are so glad to hear you're loving your new Hoselink products. We look forward to having you as a life long customer. Kind regards, The Hoselink Team

Rod Hoselink Fan

Rod Hoselink FanSouth East Queensland, QLD

L.P. Wobbler Sprinkler

published

Awesome sprinkler works well on low & medium pressure the only problem is, even though it has a heavy base, my dog keeps flicking it over, she loves the game when its off she sits there barking at it.

1 comment
Hoselink
Hoselink O.Hoselink

Hi Rod, thanks so much for your review. It's great to hear that you (and your dog) are enjoying the Low Pressure Wobble Sprinkler! Thanks so much for your support and feedback. Kind regards, The Hoselink Team.

  • Verified customer

The only retractable hose I'll ever use.

published

I bought 2 Hoselinks for my previous home and now have bought another house. Naturally I would only buy another Hoselink. The entire system works wonderfully and lasts! Your service has always been helpful and efficient. Shipment is quick. I continue to be a repeat customer. Thank you.

1 comment
Hoselink
Hoselink O.Hoselink

Extendable Cleaning Brush

published

One of the joiners snapped in half, but when I asked to buy another joiner Hoselink gave us a complete Extendable Cleaning Brush which is great. Have not used it yet but have purchased one before and find them fantastic to use cleaning our caravan.

1 comment
Hoselink
Hoselink O.Hoselink

Hi Roz, Thanks for your review. We stand by the quality of our products so pleased that you contacted us to resolve your issue.
We trust once you get around to using the brush, you will find it very reliable.
Kind Regards,
The Hoselink Team

annettebrisbin61

annettebrisbin61Wide Bay-Burnett, QLD

The Impulse Sprinkler spike

published

I purchased this sprinkler to water our large front yard. I found that it could accomplish this with just two moves so it saves me from what was changing the sprinkler location from four different locations to water the yard. Very impressed.

1 comment
Hoselink
Hoselink O.Hoselink
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Brian B.

Brian B.Southern and Hills, SA

Quality hose reel

published

I have purchased many items from Hoselink and can't fault their service and the quality of their products are outstanding. I won't go anywhere else for my garden and lighting needs.

1 comment
Hoselink
Hoselink O.Hoselink

Hi Brian, thanks so much for your review. We appreciate your time and feedback. We're so happy to hear you're happy with our products and service. Thanks so much for your support. Kind regards, The Hoselink Team.

Don Smith

Don SmithGippsland, VIC

  • 4 reviews

Hoselink - An Aussie Company

published

My experience with all of my Hoselink products over the past two decades has been without a doubt, to my benefit. Many pluses come to mind and to name a few - An Aussie company, Most reasonable pricing, unquestionable guarantee with replacement if required. I am a proud Hoselink client and espouse your products to one and all.

1 comment
Hoselink
Hoselink O.Hoselink

Hi Don,
Thank you for much for taking the time to write such a magnificent review. It is much appreciated. I am so glad to hear you're loving your Hoselink products. We really appreciate your constant support. Kind regards, The Hoselink Team

Stacky

StackyAustralian Capital Territory

Quality product with impressive delivery.

published

Impressed with the speed of delivery, thoughtful packaging and overall quality.
Reel was easy to mount and connect, and use is hassle free.
Appreciate ability to lock the unit to prevent theft.

1 comment
Hoselink
Hoselink O.Hoselink

Hi Stacky,
Thank you for taking the time to leave a review. It is much appreciated. We are so glad to hear you're loving your new Hoselink products. Kind regards, The Hoselink Team

Retro

RetroSydney

  • 3 reviews

Hoselink 7 Function Spray Gun Spare Parts Kit

published

Have not yet used it yet but based on the product and customer service I know it will be good, also that the spray gun is serviceable makes it a good purchase.

1 comment
Hoselink
Hoselink O.Hoselink

Hi Retro,
Thank you for taking the time to write a review, it is much appreciated.
We are so glad to hear you're loving your Hoselink products even before use. Kind regards, The Hoselink Team

James

JamesHunter Region, NSW

The water wise starter kit is good

published

This product is great. It has stopped the leaks that i always get around the couplings of other brands. Hoselink has become my preffered brand for garden hoses and accessories.

1 comment
Hoselink
Hoselink O.Hoselink

Hi James,
Thank you for taking the time to write a review, it is much appreciated.
We are so glad to hear you're loving your Hoselink products. Thank you for your support. Kind regards, The Hoselink Team

Page 3 of 47
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Questions & Answers

Adolphus B.

Adolphus B.asked

My tap is underneath my decking and awkward to get to, to turn off and on. If I connect a hose link reel would I be able to leave the tap on constantly without leaks or risk of the mains pressure blowing it off?

1 answer
Keith
Keith

I am a user of many Hoselink products however, this issue should be addressed to the Hoselink customer service section. I have found them eager to answer any queries their clients may have.

Anthony P

Anthony Pasked

I have received my solar sensor lights and was surprised they stayed on at a low setting and brightened when motioned detected. Unfortunately, I live in Southern Tasmania and winter has about 5 to 6 hrs of usable sunlight to charge. As they seem to not get fully charged during our colder seasons, will full discharges reduce battery life?

1 answer
Hoselink
Hoselink O.Hoselink

Hi Anthony,
Thank you for getting in touch.
Full discharges while the battery is not fully charged will not effect its life. While we recommend the lights get 6-8 hours of sun to fully charge we understand that this is not always possible. The lights will still function normally with a lower charge but just not for as long.
Thanks again - The Hoselink Team.

Brett

Brettasked

HI how do you stop the hose getting crossed over inside and locking up the hose, only allowing half the hose to come out, do I have to pull this apart to uncross the hose ?

2 answers
John351
John351

Think You should call Hoselink Help Desk as this should not happen.

Keith
Keith

I agree with John, do not open the reel . Hoselink will answer your question if you ring them after Easter.
I think you have to be careful in the way you pull the hose out as well as watching carefully as the hose retracts.
It will not retract properly if you just let it retract on its own.

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