Read also:
post office load and go balancedyson dc37c origin barrel vacuum cleaner reviews cheese and bacon balls ingredients navman move70lm gps navigator review aldi bauhn 40 inch tvHotelsCombined
DeanSouth East Queensland, QLD
- 4 reviews
Consistent Irrelevant Search Results
First time trying to use Hotelscombined, and it will be my last. Why do hotels even appear in search results if there are no available bookings for the date range selected?
I thought it might have been a one-off when it happened to me as someone else may have taken the room before I could complete my booking. But no, out of curiosity I've been using hotelscombined to search different hotels and select different booking systems, and EVERY search has given me false results.
So I don't know whether hotelscombined's business model is just chasing...Read more
clicks for online advertising or maybe claiming attributions from people who have clicked through and end up booking something else, but their system is just a huge time-waster for users during periods of any demand when trying to find a place is already stressful enough.Similar opinion? Write a review on ieatwords.com.au!
SunMurrumbidgee Region, NSW
- 3 reviews
Refunds don't arrive for a month!
Booking a holiday was a breeze but due to a family emergency I've had to cancel (as allowed by my booking conditions) I am now told I will have to wait a month for the refund and yes I have contacted the hotel involved directly. My booking number is - 8155666459990. Please return my money.
4 comments
Thank you. I contacted the resort and they kindly phoned me back saying I had to contact you. Your message to me said that for my refund I could expect to wait up to 30 days. Who is this other party I should have contacted?
Ben M.HotelsCombined
Hello Sun, you should contact the online travel agency you booked with. If you don't remember who you booked with, we suggest you to check your confirmation email, their contact details should be ther... Read more
e. If you need any further help feel free to contact our customer service team at [email protected]. Thanks!Similar opinion? Write a review on ieatwords.com.au!
TJRGreater Melbourne (Metropolitan), VIC
False Prices
When I went to search hotels for Sydney, hotels combined showed one price e.g$559 then it redirected me to booking.com and price went to $1118
Waist of time and money, contact hotel directly!
1 comment
Ben M.HotelsCombined
Hello! Please kindly note that we are a price comparison website therefore do not manage the prices, we simply offer you a free platform to compare all travel agents online. Having said that, HotelsCo... Read more
mbined should show the same prices as the suppliers website, as that information is fed to us directly by the supplier. If it is still showing incorrect please let us know so we can ask the travel agent to fix it. Also please be sure to clean your cookies and cache before performing the search as this can sometimes cause this issue. Thanks in advance!Similar opinion? Write a review on ieatwords.com.au!
John HamzeSouth East Queensland, QLD
- 3 reviews
- 3 likes
Easy to use and friendly, fluent staff. Can’t go wrong!
No additional fees. The hotel signed me up to their membership and I ended up with a free late checkout and discounts all around! Would definitely stay at Rydges again
Similar opinion? Write a review on ieatwords.com.au!
FredGreater Melbourne (Outer), VIC
- 25 reviews
- 1 like
Good for what it is
It has tough competition now from Tripadvisor and other comparison sites. Every now and then though it does show cheaper rates for a room. Price direct at Agoda $68 per night Price at Tripadvisor for Agoda $64 per night Price at hotelscombined for Agoda $62 per night. It's not much but it is a tad cheaper. Sometimes it goes the other way so just go to a range of sites and get the best price.
Just realise that the cheapest price may be sites that have poor custoner service that are outside the big 2 groups of booking/ agoda or hotels.com/expedia/wotif . Still may be worth supporting the cheaper sites. Or get one of the bigger sites to price match.
1 comment
Ben M.HotelsCombined
Hello Fred, thank you for taking the time to review HotelsCombined! Did you know that we have a best price guarentee meaning that if you find a cheaper price on another site (excluding hotel official ... Read more
website and existing partners) within 24 hours we will refund you the difference. Thank you for using and trusting HotelsCombined, we look forward to seeing you online again soon.Similar opinion? Write a review on ieatwords.com.au!
Very upset by your advertising on Fox News on Foxtel
I watch a lot of Fox News daily and I have seen your ad hundreds of time and I am very offended by this repetitive continuous exposure to this to the point that, although I am a serious user of bookings on the internet I will not use your services for the above mentioned reason.
BernieB
1 comment
Ben M.HotelsCombined
Hello Bernie, thank you for this feedback we have informed our marketing team to look into this and try to speak with the advertising agancy to negotiate lower frequency. Sorry for any inconvenience c... Read more
aused and we hope you will use our product again to find the best prices online. Have a great week!Similar opinion? Write a review on ieatwords.com.au!
Horrible
Booked a room for the afternoon they didn’t confirm it so we spent the afternoon sitting at home waiting to be allowed into the hotel, if we wanted a refund it would take 5-7 days. Do not book with them.
1 comment
Ben M.HotelsCombined
Hello Tiffany, we are sorry to hear of your negative booking experience, please kindly note that we are simply a price comparison website and therefore do not manage an bookings or payments. When maki... Read more
ng bookings you are redirected to an online travel partners website who manage you booking. In order to resolve this quickly we recommend contacting the online travel agent directly to resolve the issue, however if you have any problems with this or further questions please email [email protected] and our team will be more than happy to assist you. Thanks and regardsSimilar opinion? Write a review on ieatwords.com.au!
JalDandenong
- 3 reviews
Excellent back up and customer service
I was one of the Hotelquickly unlucky victims who lost my booking and money. But after much correspondence, Hotels combined management did resolve our problem quickly to our satisfaction and did restore my faith in this site. I would like to say a special thanks to ANDREA (customer service manager) and JANINE (customer service officer) without whose professional input and understanding as to why I used and trusted this site, I would be out of pocket. Was about to never book through this site again. But I am satisfied with the after care and responsibility they have showed.
Althea W
Melbourne
Similar opinion? Write a review on ieatwords.com.au!
Customer
- 2 reviews
False advertising
Wasted my time on their website after watching an ad saying their prices are better than competitors but they’re actually not better what so ever and I compared more than 1 hotel just to be sure. The price difference is in the hundreds as well compared to booming.com or going directly on the hotels website. Don’t waste your time.
1 comment
Ben F.HotelsCombined
Hello, thank you for your feedback. Please kindly note that we are a price comparison website therefore do not manage the prices, we simply offer you a free method to compare the top travel agents onl... Read more
ine. For example booking.com is a supplier of ours meaning we also compare their prices online so they wouldn't be cheaper as we display the same prices as their website displays. Direct deals with the hotel are out of our control however therefore we would recommend using our website to find the best hotel and deal for you then always checking the direct price with the hotel nbefore booking to ensure you book at the best price :) I hope this helps you understand a little better about how we work and what we do and hope you will give us a nother go in the future :)Similar opinion? Write a review on ieatwords.com.au!
Verify Multiple Times for No Reason
I used to love using Hotelscombined to compare hotels. It was so easy and had accurate information.
I am finding myself now having to verify myself at every click and sometimes multiple times. Its beyond annoying.
I will be using competitors from now on. Such a shame.
1 comment
Ben M.HotelsCombined
Hello, we apologise for any inconvenience caused however normally when you are asked for this verification it means that something is not right with your browser, Add-ons or IP and that something is i... Read more
nterfering with the website. If you are using a VPN, any add-ons or other browser modifications please try turning these off and you should not see any of these verification requests. For more assistance please email [email protected]. I hope you have a great day!Similar opinion? Write a review on ieatwords.com.au!
Outstanding customer service
I experienced a glitch in the system when I recently booked a hotel in Kathmandu - a different hotel than the one I booked was allocated to me. I drew the attention of this to Hotels combined and they organised a refund of the price paid and a cashback compensation for being inconvenienced. Thank you Hotels combined for promptly acting on the error when it was brought to your attention.
1 comment
Ben M.HotelsCombined
Hello Lillian, thank you for taking the time to review Hotelscombined! We are happy to read your comments as it reinforces our efforts to give all Hotelscombined customers the best booking experience ... Read more
possible. Thank you for trusting and using Hotelscombined, we look forward to seeing you online again soon! :)Similar opinion? Write a review on ieatwords.com.au!
Pok N
- 5 reviews
Scam
The advertised price is cheap and when you click the link that takes you to the providers website it is 4 times the amount. I contacted hotels combined and they pretended to call the supplier and get back to me. But all they did was take the deal off and said sorry the deal has ended. I checked 3 days later and that same deal was up and the same problem was occurring.
2 comments
Ben M.HotelsCombined
Hello Pok, I have asked our customer service team and they can´t find any communication from anyone under this name, could you please email us again at [email protected] and explain y... Read more
ou are coming from here so as we can look into this for you again. The key point here is that HotelsCombined should show the same prices as the suppliers website, as that information is fed to us directly by the supplier. If it is still showing incorrect please let us know as we may have told the supplier it was wrong, they then took it down to fix it and have accidentally re-published the same incorrect offer. We look forward to your email with the details of the issue, please be sure to clean your cookies and cache before performing the search as this can sometimes cause this issue, and please include screenshots and URL links so as we can investigate it in detail for you. Thanks in advance!Speak to Ben he seems to be responding to many of these and Janine was looking into it. All the information was provided they even did a search on your computers with the same results.
Similar opinion? Write a review on ieatwords.com.au!
Room Advertised one price, charged another!
Booked a room at Gold Star Motel Auckland in March 2018. Price was NZD$187- last room avail. When I arrived I was charged NZD$200 -was told at reception this was because I was paying in AUD? When contacting Hotels Combined, they tried 3 times to call motel and had the phone put down on them!! I was told to submit Credit card statement as proof of payment and they would credit the difference back to my card!! Didn't happen
Room was not to clean, no air con, and the wall mounted fan barely coped with the warm weather. Do not recommend.
And wont be using Hotels Combined again either!!!
1 comment
Ben M.HotelsCombined
Hello, sorry for the late response I have been checking with all our teams and unfortunately there is no sign of your case and no records of your calls. Are you sure you haven't mistaken us for a diff... Read more
erent company, maybe Hotels.com which is commonly done. As a Hotel price comparison website, we do not deal with any payments or bookings therefore would not be able to credit any thing back to your card. In order to investigate this fully for you please can you send your booking confirmation email to our customer service team at [email protected] and they will investigate the matter for you immediately.Similar opinion? Write a review on ieatwords.com.au!
blingSydney Surrounds, NSW
- 7 reviews
Fantastic customer service
HotelsCombined fantastic customer service for guests that experience terrible accommodation and service with hotel sites booked through their site. Can not recommend highly enough for all to make your bookings through these guys. 110% guaranteed satisfaction with resulting actions not just words. Will only use these guys to book all our travel accommodations
1 comment
Ben M.HotelsCombined
Hello, thank you for taking the time to leave such a great review! We pride ourselves on doing the best we can to assist our customers with any issues they may have when booking through any of the sup... Read more
pliers or accommodation we work with, so hearing this kind of feedback reinforces our efforts! Thank you for trusting and using our services and we look forward to seeing you again online soon :)Similar opinion? Write a review on ieatwords.com.au!
Jimmy DownsPerth
- Verified customer
Unbeatable!
Great website and love the branding very original! I have used this site a lot and will continue to do so as I am very satisfied with their service!
Similar opinion? Write a review on ieatwords.com.au!
Review collected in partnership with HotelsCombined
RobbySydney
Bargains!
I was looking to find hotels for my upcoming holiday and saw Hotelscombined on TV so thought I would try them. I am extremely happy with the results! I love the design of the site and the prices are unbeatable!
Similar opinion? Write a review on ieatwords.com.au!
SueSouth Australia, 5169
- 9 reviews
- 2 likes
Love this website
This is a good site. Like the name says, it combines a whole bunch of places and sites and gives you them ranked based on a certain criteria. We look for price and it lists them from lowest to highest. It's good that way.
This is definitely one of the first sites I always use each time I travel and it's always going to be one of the first sites I use in the future.
Similar opinion? Write a review on ieatwords.com.au!
Angela RileyNew Zealand
Makes finding accomodation so much easier
Has been an amazing site to be able to book my accomodation in advance and very informative. Made the decisions a lot easier to make. Very user friendly, would highly recommend this site to people
Similar opinion? Write a review on ieatwords.com.au!
Ben JohnsonBarcelona
Makes life much easier!
I have been using the app lots recently for my summer holiday plans! I used to use Trivago until a mate recommended this site to me. It is much more user friendly and i much prefer the layout of the site and the simplicity. Would highly recommend!
Similar opinion? Write a review on ieatwords.com.au!
Great service!
I Love this website! Everything you need when booking hotels in one easy to use place! I Highly recommend it!
Similar opinion? Write a review on ieatwords.com.au!
- ‹ Prev
- Next ›
Questions & Answers
Sasha Fotevskiasked
hi I just booked a hotel in In Hotel Belgrade. I want to change the booking from single room to double room. But I can not find how to cancel my reservation. Booking ref. 883881723. Any help?
No answers
Anna Galfaianasked
toll phone number to call?
2 answers
Hi Anna The best I can find is this page where you can send a query. Keep in mind they are mainly a comparison site and you would normally contact the site where you actually made the booking. https://support.hotelscombined.com/article/679-contacthc
Ben M.HotelsCombined
Hi Anna, as Fred suggested (thanks Fred!) feel free to get in touch with us via email [email protected] and we will look into your request straight away. Thanks, Andrea -HotelsCombined.
Claudette Hudsonasked
Hello I want to shorten my stay at Hadley orient hotel, Hobart by one day the manager says its fine and won't charge for the day he says to go back to hotel combined but I have an email directly fm Hadley' confirming a direct booking. Help I just want to fix this problem! Urgent! Booking#665726891
1 answer
Ben M.HotelsCombined
Hello Claudette, our customer service team has been made aware of your question and they have emailed you directly with an answer and more information on your request. If you have any further questions you can get back to them at [email protected]. Have a great day!
ieatwords.com.au has affiliate partnerships. These do not influence our content moderation policies in any way, though ieatwords.com.au may earn commissions for products/services purchased via affiliate links.
Ben M.HotelsCombined
Hello, as a Hotel price comparison website, we do not deal with any payments or bookings therefore would not be able to credit any thing back to your card. Having said that, please kindly note that t... Read more
he timing of a credit card refund depends on the retailer, the credit card issuer, and the method of the return. We hope this information helps, best!