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DamienSouth-Eastern Region, NSW
- NSW, Mirador
- Verified customer
If you want the best
Tony and the whole team were fantastic from start to finish. We walked down the path with other builders but Hotondo was the one who followed up, followed through and put our needs first in the building process. Our final cost was exactly what they quoted and we could not be happier with the quality of the build. More importantly, we feel that if ever we need to contact them about the house at any stage in the future, the door is always open. It is not a case of build the house and move us on. Thank you, Tony, Jake, Rachel, Karen, Mick and the rest of the team. If you are building in the far south coast, call in and see what they can do for you, you will be making a good decision.
1 comment
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JVNSouth-Eastern Region, NSW
- NSW, Mirador
- Verified customer
Fantastic Home
The build was very well managed and on time. Minor alterations were negotiated without fuss. The quality of the build was excellent, we could talk to the tradies directly with out complications as we had open access to the site, 100 metres from where we were living.
The final cost was as estimated before the build began, we did add a timber deck at an extra cost, was not in the original quote.
1 comment
Hugo B.Hotondo Homes
Hi JVN,
Thanks for taking the time to review Hotondo Homes. We are so happy to hear about your great experience with the Mirador team. Always fantastic to hear our clients were more than happy with t... Read more
heir experience and we are so glad to hear you are pleased with your new Hotondo Home. Kind regards, Hotondo Homes
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Ebony M.South-Eastern Region, NSW
- NSW, Mirador
- Verified customer
Perfect First Home
From start to finish the build was well managed by Hotondo. The process was smooth with an excellent finished product. We came in under our estimate cost as well. All workers and Tradesman worked well to ensure the final product was exactly what we were after. We love our new home!
1 comment
Hugo B.Hotondo Homes
Hi Ebony,
Thanks for taking the time to review Hotondo Homes. We are so happy to hear you had such a great experience with the team from Mirador. We're sure you will love living in your new Hotondo H... Read more
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- NSW, Mirador
- Verified customer
Perfect
Good experience happy with our home good communication with the office and builders
Everything went well from the start of looking to the final build and we were happy with vastness of completion of the house
Was good to be able to go back and forth with the office ladies to discuss ideas and change things up
1 comment
Hugo B.Hotondo Homes
Hi Elle,
Thanks for taking the time to review Hotondo Homes. We're so happy to hear you had such a great experience with the Mirador team. We love hearing that communication was a standout for our clients!
Kind regards,
Hotondo Homes
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Rob SchroederSouth-Eastern Region, NSW
- NSW, Mirador
- Verified customer
Love our new house everything we could have hoped. Well managed, excellent trades.
We currently have a small list of defects requirening attention and Tony has set a time fram for completion not in a rush to see if other small matters arise.
1 comment
Hugo B.Hotondo Homes
Hi Rob,
Thanks for taking the time to review Hotondo Homes. We're glad to hear you had a great experience with Tony and the team from Merimbula. It's common for small defects to arise as each home se... Read more
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BillySydney, NSW
- NSW, Mirador
- Verified customer
A fantastic build!
The Hotondo team at Mirador have been a great company to work with. The company is ably led by Mark Nicholls, who always promptly dealt with our email concerns or queries. Many people have commented on the workmanship and finishes in the build itself, and we have just moved in to our new dream home. Thank you Mark, Paul and the Hotondo team for a relatively stress-free experience and a wonderful end product!
1 comment
Hugo B.Hotondo Homes
Hi Billy,
Thanks for taking the time to review Hotondo Homes. We're so glad to hear you had such a great experience with Mark and the Mirador team. It's always great to hear such positive feedback, e... Read more
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- NSW, Mirador
- Verified customer
It was worth it
As first time home dreamers through to having our own home in a bush setting - Hotondo Mirador were with us all the way. We choose a small 3 bedroom home of the plans but then the 'concept' became much more- we moved kitchen, added a walk in pantry, a large verandah (alfresco for the fancies) and another small living space. It was a creative process which you are helped by experts along the way. We were truly happy with the outcome.Everything has a timing and our house came together 'on schedule'. Really down to earth team that are approachable and to be honest - they are honest. Our budget did not blow out and we were aware of what our extra costs would be along the way. Its so much fun now we are living in our new dream home.
1 comment
Hugo B.Hotondo Homes
Hi KKS,
Thanks for taking the time to review Hotondo Homes. We're so happy to hear about your fantastic experience with the Mirador team. It's wonderful to hear they were able to create the perfect h... Read more
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ALEX COCHRANESouth-Eastern Region, NSW
- NSW, Mirador
- Verified customer
Wonderful experience on our Second Build with Hotondo Mirador
The build was managed well, it was super quick and done well.
A few minor things but nothing was too much trouble for the Builders.
Hotondo have been fantastic with both the houses we have built with them. Any issues were dealt with urgency and fulfilled our expectations.
Our final cost actually come in under what our estimated cost was going to be.
We picked a plan and changed quite a few things, we added a bedroom, replaced the study nook with a pantry which left bigger bench area in the kitchen. The house we built was an investment prop...Read more
1 comment
Hugo B.Hotondo Homes
Hi Teleesha and Alex,
Thanks for taking the time to review Hotondo Homes. We're so happy to hear you had such a fantastic experience with Mark and the Mirador team. It's always great to hear about th... Read more
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Riley CSouth-Eastern Region, NSW
- NSW, Mirador
- Verified customer
Good people that build amazing homes. Couldn’t be happier!
The team at Hotondo have impressed us at every stage of our build. We love the quality of their workmanship in our home and can see us living here for many years to come. I really enjoyed the design process that they offered which allowed us to creat exactly what we wanted in a house. We feel the price was more than appropriate considering the end product we received. Lastly the thing that makes Hotondo so great is Tony and his team. The people of hotondo are their biggest asset and seeing them as excited as us through the build really made us happy. Thank you hotondo!
1 comment
Hugo B.Hotondo Homes
Hi Riley,
Thanks for taking the time to review Hotondo Homes. We're so happy to hear about your wonderful experience with Tony and his team. It's fantastic to hear you enjoyed your overall journey and... Read more
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JacquelineSouth-Eastern Region, NSW
- NSW, Mirador
- Verified customer
We love our new home
From the moment we stepped through the door at Hotondo we were impressed. All the staff were always attentive, responsive and great to deal with. We altered one of the standard plans and Mark made some great suggestions to us that we hadn’t thought of and that worked well.
The build went extremely smoothly and the quality of the build was fantastic. Our home was finished on time. A small issue with a vamity unit that I wanted to change was dealt with appropriately without complaint.
Since moving in to our beautiful home we have only had a couple of very minor maintenance issues. These were dealt with very promptly, one on the day we lodged the issue.
Thanks to all of you at Hotondo Mirador for making our dream a reality.
1 comment
Hugo B.Hotondo Homes
Hi Jacqueline,
Thanks for taking the time to review Hotondo Homes. We're thrilled to hear about your fantastic experience with Mark and the team from Mirador. It's always wonderful hearing about our ... Read more
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Garry - AnneSouth-Eastern Region, NSW
- 2 reviews
- 1 like
- NSW, Mirador
- Verified customer
Hotondo New House at Mirador
Well Anne and I are now truly settled into our new house and we have made it our new home....Thanks heaps to the Hotondo team...Mark was so helpful and patient with us as we did change all the plans from a split level 2 storey house to a single level house. Karen then guided us with all the design features inside the house and had great suggestions and recommendations with all the choices we made. Rachel in the office kept us updated on all the progress and when construction begin....Paul our supervisor was a great help onsite and nothing we as...Read more
ked was a problem and we were looked after really well...all the tradies have done a great job....with no need for any after sales service. We were lucky to be in the house just before Christmas 2018 and were able to settle in over the Christmas period...we are now looking for to the future of concrete paths, driveways and landscaping. To all the team at Hotondo Mirador ....a HUGE thanks and a Great Job well done....HIGHLY recommend their 10/10 score..Garry & Anne1 comment
Hugo B.Hotondo Homes
Hi Garry and Anne,
Thanks for taking the time to review Hotondo Homes. It's so wonderful to hear you had such a terrific experience with Mark and the team at Hotondo Homes in Mirador. We're thrilled ... Read more
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AnJeden
- NSW, Mirador
- Verified customer
OUR HOME 1 year ON
Our Home is were we live. Nearly 12 months now. Had our 3 month inspection which went without a hitch.
We believe the difference with our Hotondo build to other builds we have done, is the people and the commitment to the project. A house is bricks and mortar but people make the difference. More than pleased with our home built for our budget and design. Tony was never far away with his commonsense approach. Thanks Hotondo Mirador.
1 comment
Hugo B.Hotondo Homes
Hi AnJ,
Thanks for taking the time to review Hotondo Homes and for your kind words. It's so great to hear how the team really made a difference to your previous experiences and it's great to see some... Read more
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- NSW, Mirador
- Verified customer
Highly Recommended Builders
I can't speak more highly of the Hotondo team - Mark, Karen, Paul and Rachel made the process easy and their tradies do high quality work. Would not hesitate to recommend them
1 comment
Hugo B.Hotondo Homes
Hi RBigg,
Thanks for taking the time to review Hotondo Homes. We're so glad to hear you had such a great experience with the team from Mirador. It's always wonderful to hear that our clients have fou... Read more
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Ray PaulNew South Wales
- NSW, Mirador
- Verified customer
A Job Well Done
Thank you Hotondo Mirrador for the hassle free building experience of my new home at Tura Beach. From start to finish the build was done on time and within my budget,the staff were easy to communicate with and the final product has been seen to be completed with tradesman that actually care about their standard of work. I would definitely recommend Hotondo Mirador to anyone looking at building their new home,I couldn't be happier with my home, thanks Hotondo.
1 comment
Hugo B.Hotondo Homes
Hi Ray,
Thanks for taking the time to review Hotondo Homes. We're so happy to hear you had such a great experience with the team from Mirador. It's wonderful to hear your entire journey was so enjoya... Read more
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GarrySouth-Eastern Region, NSW
Simply outstanding
This is the first time I have commented on a commercial service/product in an open forum, being one of those consumers who "tells his friends and votes with his feet".
But after having had such a positive experience with the building of our new home from afar, I felt I owed it to others who may be considering building on the NSW South Coast to share that experience. House building by it's very nature can be a stressful and 'burdensome' exercise, and not being there in person to monitor progress only compounds matters. But as things turned o...Read more
ut we needn't have worried. Not only did [names removed] provide a seamless and efficient service, they inspired confidence and trust in their technical and advisory skills and ability to deliver. In the end we were happy to be consulted where necessary, to be kept informed (which we were) and to leave the rest to [names removed]. We were very impressed by their professionalism, helpfulness, friendliness, responsiveness and what was obviously a genuine concern to provide a quality product; one which would not only meet but exceed our expectations. During the construction phase we did make a couple of visits to Merimbula, mainly to discuss 'decor' and internal fitting selections with [name removed] (who was a big help in navigating the vast array of products on the market), and it was really on [name removed] initiative/insistence that we undertook a guided tour of the building site; previously we had only only inspected the work from the road. Rather than repeat what has already been said I fully endorse the positive comments made by 'Mike' (February 4 posting). The house was built within budget and on time and the quality of the work is of a very high standard. In short we are very pleased with our new home.3 comments
Hugo B.Hotondo Homes
Hi 'Garry,'
Thank you for sharing your building experience with the Hotondo Homes team in Merimbula. Taking the plunge to write an online review demonstrates how fantastic your experience truly was :)... Read more
An update - it has now been 2+ years since occupying the house and I am happy to report that we are very satisfied with our purchase. The build quality is excellent. We have only experienced one very ... Read more
minor problem (not foreseeable) which was attended to promptly. I was very impressed with the follow up undertaken after completion of the work. The builder was concerned to know that the problem had been resolved to our satisfaction; needless to say it had! This builder really cares.Hugo B.Hotondo Homes
Hi Garry,
It's great to hear that after more than two years you're still well and truly satisfied with your Hotondo experience. Thank you for your feedback and we hope you continue to love your home ... Read more
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Lakeview Beautiful
All of the crew at Hotondo Homes are all rated an excellent for fabulous customer service. The design we had was totally off the books... our own idea and the guys helped us to fine tune it and make it possible. And our dream came to life before our eyes. They adapted very easily and efficiently, without complaint when we had change aspects of the building and room fittings and solved any problems straight away. At all times all of the staff were friendly and easy to talk to. We've already highly reccomended them to all of our friends and associates and would definitely use them again should the need arise.
Thanks guys.
very easy staff to deal with and made to feel comortable giving input
1 comment
Hugo B.Hotondo Homes
Hi Lakeview.
Thank you for your wonderful review.
It's great to hear how fantastic the customer service was that you received from everyone you dealt with. Builders have fantastic tips for home design... Read more
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MikeAU
Absolutely Outstanding
We moved to the Sapphire Coast in May 2012. All builders were unknown to us, and we chose the main competitor to Hotondo in Merimbula. The process was a nightmare after contract signature, and resulted in a 12 page letter to the CEO of the company in Queensland.
Fortunately, the dwelling sold very quickly subsequent to rectifications, and we started again further down the street.
The second venture with Hotondo Sapphire Coast and builder Tony Gordon, was like chalk and castello. The whole build was worry free, with fluid management, fr...Read more
1 comment
Hugo B.Hotondo Homes
Hi Mike,
Thank you very much for such a raving review.
We're glad to hear that you had such a wonderful experience with Tony and his team.... Read more
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Great experience with Merimbula Hotondo
I just have to say that my experience with the team at Merimbula Hotondo was such a pleasurable one. Tony Gordon met me on site most days and was so helpful. I needed guidance as i am a woman on my own, and I certainly got it from Tony. He told me the building would take 20 weeks and it did, how awesome is that !!!!!!
Karen the Colour consultant was fantastic, so helpful and professional in every way. She had some great ideas and was always a friendly voice at the end of the phone. All the Tradesmen did a fabulous job. The service was fantastic from beginning to end. I have a quality built home and I love it.
Thank you to the team at Hotondo Homes
1 comment
Hugo B.Hotondo Homes
Hi Hawksbury 199,
Tony is such a great builder and a decent guy! 20 weeks for your brand new home is absolutely wonderful, and we're sure your loving living in there now.
Thank you for taking the time... Read more
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Hugo B.Hotondo Homes
Hi Damien,
he building process and we are so happy to hear this was a standout for you. The team work hard to ensure each client feels part of the Hotondo family and know the team are always there. We thank you for your fantastic recommendation and are glad we have provided an experience that was better than you ever imagined. Kind regards, Hotondo HomesThanks for taking the time to review Hotondo Homes. We are thrilled to hear about your exceptional experience with Tony and the team from Mirador. Communication is such a crucial part of t... Read more