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Dave and SamMid North Coast, NSW
- NSW, Port Macquarie
- Verified customer
Thank you Team Hotondo
It has been truly a pleasure and privilege to be able to have built our first home with Hotondo Homes. Dean, Fiona and Andrew managed to take one of what can be the most daunting life experiences and lead us through something truly enjoyable and memorable. Not only was the process incredibly smooth and easy from the day Samantha and I walked through the doors of the Sovereign Hills display home until the day we were presented with the keys to our home we were shown the highest level of personal customer service. From the initial planning to the...Read more
moment Andrew’s workers broke ground we were continually updated on the progress and of course any issue that came up during the building process that needed to be addressed was done so as a matter of urgency. As a reflection It was apparent from the beginning that the whole building experience process would run smoothly because of the very open lines of communication between everyone working on our home. Nothing makes us happier than being in our home and seeing the craftmanship in every room and the attention to detail throughout. Thank you Team Hotondo Dave & Sam
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- NSW, Port Macquarie
- Verified customer
To all the Team, Thanks for all your hard work
From the time we made our decision to build with the Hotondo Team Port Macquarie we feel we have been involved and welcomed as part of the team as our home progressed from a dream, to planning then moving forward to completion.
The in-depth planning and quotation process not only provided the time for appropriate consultation to ensure we would have the home we wanted at the end of the process; it provided a clear outline of the final cost including all our desired changes. The team provided valuable assistance during the discussion we had wit...Read more
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JimRMid North Coast, NSW
- NSW, Port Macquarie
- Verified customer
Hotondo are honest and friendly people to deal with
My new home design requirements changed a couple of times during the planning process. Dean and Fiona were always willing and creative in amending their standard plans to meet those needs. They also kept my budget in mind.
As with many new homes under construction, there were issues that needed to be resolved. However, Fiona and Andrew did not cower away from taking responsibility, when needed, and did their best to negotiate a good outcome.
I have been in the house now for six months and I am very ...Read more
pleased with the finished quality of the home. Another Hotondo home has recently been constructed next door to mine and it is equally well finished off. I believe that Dean, Fiona and Andrew have a very good knowledge of home building. They are honest and friendly people to deal with. If I was to build again in the local area, I would without hesitation build with Hotondo Port Macquarie. Regards Jim
1 comment
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Find out how Hotondo Homes NSW, Port Macquarie compares to other Home Builders
Know better, choose better.
- NSW, Port Macquarie
- Verified customer
Hotondo Homes Port Macquarie
We commenced our journey to building our investment property in February 2018. We did the obligatory roam around the disply homes and scoping discussions with the many sales people, and we were immediatly drawn to Hotondo for the styles and features of the choices of homes. We also appreciated the direct responses to our questions rather than waiting for someone to never contact us.
We made our selection of the house and land package and it was identified that the block wasn't suitable to the style of house we wanted. We quickly identified an a...Read more
lternative parcel of land and we began the contract process. After clarification of terminology and lock-in of the contract price, we were underway. We quickly saw the house going up, we were on schedule and within budget. The phases of the build were easily understood and the timeline was generally adheared to. Correspondence was via email and a few telephone calls. Our questions were promptly answered and reassurances provided. Once the house was near completion were were invited to the final inspection and were impressed with how well the house was finished and once the final payment process was sorted we were able to occupy the house on time and on budget. It is over a year on now and we are still over the moon With the process. We have no hesitation in recommending Hotondo homes and have enjoyed our interactions with the entire Port Macquarie team. Our advice to new starters is to read thoroughly the materials provided, have a clear understanding of the scope of work and all of the terminology, each builder has a different way of explaining things, especially inclusions, standard or otherwise. Ask questions if in doubt and be persistent - remember you are the customer with the money! Keep communications open with your bank too, each lender does things differently, have a clear understanding of what both the builder and the lenders requirements are to manage and process milestone payments.
1 comment
Hugo B.Hotondo Homes
Hi MGB,
Thanks for taking the time to review Hotondo Homes. We are so happy to hear you had such a great experience with Andrew, Fiona, Dean and the Port Macquarie team. The advice you have given in ... Read more
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PaulMid North Coast, NSW
- NSW, Port Macquarie
- Verified customer
It's my Hotondo Home & I LOVE IT!!!
I have been in my home now over 12 months and the incredible feeling left by the Hotondo experience remains. From day one it was on first name basis with the Hotondo team and most people are like that. Dealing with the business owners the whole way through the process was reassuring. Dean, Fiona and Andrew just oozed care factor. Customer Service like no other.
Communication was fantastic, from the information provided at the display home to the updates provided along the way, knowing I could call Dean with any questions and they would be answe...Read more
1 comment
Hugo B.Hotondo Homes
Hi Paul,
Thank you so much for taking the time to share your incredible story. The Port Macquarie team really pride themselves on their customer service and always aim to exceed their client's expect... Read more
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John and JessieSydney, NSW
- NSW, Port Macquarie
- Verified customer
I would definitely recommend Hotondo PMQ
It has been a year passed since our home completely built by Hotondo PMQ. Both Jessie and I remembered the day we walked into your office to get quotes, ideas on our initial consultation with two very helpful and friendly people (Dean and Fiona) that listened to everything we requested and enquired.
The process on construction from start to finish for us has been great and smoothly as planned despite a short delay due to bad weather, thanks to you and people from Hotondo PMQ that were put and in charge to build our home, along with profession...Read more
al team of tradies. During and after construction is completed, there was no hassle and nothing has been a bother with every phone call promptly answered at any time. In some cases offered assistance when needed e.g. assisted to reset the gas valve after my tenant replaced a new gas bottle, as I lived 4 hours away from PMQ. Thankfully the Hotondo office is located nearby the property and I really appreciated for your help. Overall, I am happy with the workmanship delivered from Hotondo PMQ, the staff are friendly, always helpful, approachable and professional. I would definitely recommend Hotondo PMQ to friends and anyone that required a new home to be built.1 comment
Hugo B.Hotondo Homes
Hi John and Jessie,
Thanks for taking the time to review Hotondo Homes. We're so happy to hear you had such an exceptional experience with Fiona, Dean and the team at Port Macquarie. It comes as no s... Read more
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- NSW, Port Macquarie
- Verified customer
Excellent Quality and Professional Team
For a hassle free enjoyable experience in building your home, look no further than Hotondo Port Macquarie. The efficient friendly team Fiona, Dean, Tania & Andrew made building our home easy. So many plans to choose from & variations allowed, great fittings, excellent quality building and above all, the most professional, helpful & genuine team of people to help build your home.
1 comment
Hugo B.Hotondo Homes
Hi Jane
Thanks for taking the time to review Hotondo Homes. We’re thrilled to hear you had such a fantastic experience with Fiona, Dean, Tania and Andrew. It’s great to hear the team at Port Macquarie... Read more
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DaleMid North Coast, NSW
- NSW, Port Macquarie
- Verified customer
"You guys are AMAZING"
I have enjoyed my experience building my new home with Hotondo Port Macquarie. From the very beginning my expectations were met. All the staff were so accommodating and helpful. No question or request went unanswered.
This was my first new home experience. No drama, no worries. My house was completed before the scheduled date which was so exciting and I love everything about it. Fiona, Dean, Tania and Andrew you guys are amazing. Thank you for building my new house so I could make it my new home
1 comment
Hugo B.Hotondo Homes
Hi Dale,
Thanks for taking the time to leave such a wonderful review. We’re so thrilled to hear about your excellent experience with Fiona, Dean, Tania, Andrew and the team at Port Macquarie. It’s gre... Read more
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Mark S.Mid North Coast, NSW
- NSW, Port Macquarie
- Verified customer
Highly recommend Hotondo Port Macquarie!
From the moment we walked into the Hotondo display home at Sovereign Hills and met Dean and Fiona we received nothing but great service, we were immediately struck by the friendly greeting that differed so much from others we had encounted in our hunt for a new home. Fiona worked tirelessly to customise the “Carlisle 179” to ensure we received the house of our dreams, suited perfectly to our block and to a budget we could afford. Once building commenced Andrew, Fiona, Dean, Tania and all the team at Hotondo Port Macquarie were always available ...Read more
and willing to guide us through the journey of our first build. The tradies were all fantastic and we can’t give enough thanks to the entire team that built our house. We have been living in our beautiful Hotondo home for about 6 months now and it is still a joy to come home to it each and every day. Many Thanks Gabrielle and Mark.1 comment
Hugo B.Hotondo Homes
Hi Gabrielle and Mark,
Thank you for your fantastic feedback! We're so happy to hear Dean and Fiona stood out for you immediately and the entire team was able to deliver you an experience that was be... Read more
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Find out how Hotondo Homes NSW, Port Macquarie compares to other Home Builders
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AandVMid North Coast, NSW
- NSW, Port Macquarie
- Verified customer
Such an easy and pleasant experience
We have the absolute pleasure of beginning our first ever new build.
We are at the beginning stages of our experience and have been so impressed by Dean and the Port Macquarie team.
Making us feel very welcome and nothing being to much trouble in answering all our queries and questions.
We chose to use Hotondo Homes Port Macquarie. After lots of research of all the builders in the area.
After spending a lot of time getting to know Dean and Hotondo. The final choice was a very easy one.
...Read more
1 comment
Hugo B.Hotondo Homes
Hi AandV,
Thanks for taking the time to review Hotondo Homes. We're so happy to hear the team have already made such an incredible impression on you! It's always very humbling to hear how welcome and... Read more
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- NSW, Port Macquarie
- Verified customer
A great experience all round
My wife and I couldn’t be happier with our build with Hotondo Homes in Port Macquarie. The moment we met Dean and Fiona at their display home we were immediately greeted with a friendly smile and had all of our questions answered. They put a lot of effort and attention into making sure we were happy with everything. The integrity and compassion shown by the entire team throughout our build impressed us the most. Their workmanship, quality and standards have exceeded our expectations. With our new move to Port Macquarie, the team at Hotondo Homes have gone out of their way to connect us to the community. We absolutely love our home, thank you very much.
1 comment
Hugo B.Hotondo Homes
Hi Carole,
Thanks for taking the time to review Hotondo Homes. We're so happy to hear about the incredible experience you had with our Port Macquarie team. It's wonderful to see they not only helped ... Read more
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HiktonMid North Coast, NSW
- NSW, Port Macquarie
- Verified customer
We highly recommend Hotondo Homes Port Macquarie
My husband and I are so happy we decided to build our home with Hotondo Homes in Port Macquarie. Fiona, Andrew and their team looked after us well from start to finish and kept us updated during the build, making it a stress-free experience. The build was completed on time and in line with expectations and there have been no hidden costs. The workmanship is second to none. It truly is our dream home! We have been living in our new home for 16 months and have had no major issues and minor issues have been dealt with quickly. We are extremely happy with the quality of our home. We highly recommend Hotondo Homes in Port Macquarie to anyone wanting to build their dream home.
1 comment
Hugo B.Hotondo Homes
Hi Hikton,
Thanks for taking the time to review Hotondo Homes. We're so thrilled to hear you had such a great experience with Fiona, Andrew and the Port Macquarie. It's always fantastic to hear from ... Read more
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BarbMid North Coast, NSW
- 2 reviews
- NSW, Port Macquarie
- Verified customer
Hotondo Homes Port Macquarie
My husband Paul and I decided on building with Hotondo after we quickly fell in love with the display home in Stirling Green. It was pretty much exactly what we were looking for and had a very high standard of finishes.
We were impressed with our dealings right from the first visit and as we were living in Sydney and would not be able to inspect the build very often, it was very important that we felt confident everything would progress well.
We absolutely love our home and are so glad we decided to build with Hotondo. We can highly recommend them to anyone, they will do their utmost to ensure their clients are happy.
1 comment
Hugo B.Hotondo Homes
Hi Barb,
Thanks for taking the time to review Hotondo Homes. It's fantastic to hear the team were able to make your experience so smooth and easy, especially with the added challenge of living so far... Read more
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Matt
- 2 reviews
- NSW, Port Macquarie
- Verified customer
Wonderful people - AMAZING Home
From our very first contact with Hotondo Homes Port Macquarie my Wife & I were made to feel welcome & valued, even at the early stage when we were simply comparing house plans & costings.
Dean was very friendly and knowledgeable explaining different house plans, potential site costs, allowances & inclusions that Hotondo offered & was more than happy to answer our many questions.
We really value the integrity demonstrated by the Hotondo Port Macquarie team. We’d heard some horror stories about building projects with blown out or hidden costs a...Read more
nd lengthy delays. Our gorgeous home was ready on time, and importantly, right on budget. It was no problems for him to meet us at our block to show us where our house would sit, this allowed us to plan our back yard landscaping etc. throughout our build. To see Hotondo's building processes made it an easy decision for us to ask them to build our new home, being a local family run business was important for us as well.1 comment
Hugo B.Hotondo Homes
Hi Matt,
Thanks for taking the time to review Hotondo Homes. We're so happy to hear that Dean, Fiona, Andrew and the team made you feel right at home from the very beginning. It's great to hear your ... Read more
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Jenny SPort Macquarie
- NSW, Port Macquarie
- Verified customer
One of our best experiences....ever!!!
Every aspect of the building of our new home with Hotondo Port Macquarie was a great experience. The professional team were always on top of the issues and there to assist. The building of our new Stockton home was extremely well managed. The workmanship and quality of the build was to a high standard. If we had any issues they were quickly resolved. The team listened, made suggestions and then got on with a solution. The build came in right on budget with the only extra cost from the original quote being incurred due to an increase in the size of the ducted air conditioner unit. Highly recommend Fiona, Andrew, Dean and team to build your dream home.
1 comment
Hugo B.Hotondo Homes
Hi Jenny,
Thanks for taking the time to review Hotondo Homes. We're so happy to hear you had such a wonderful experience with Fiona, Andrew, Dean and the team. It's always great to hear about the hig... Read more
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Find out how Hotondo Homes NSW, Port Macquarie compares to other Home Builders
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CaittMid North Coast, NSW
- NSW, Port Macquarie
- Verified customer
We are so grateful everyday that we choose Hotondo!!
Choosing Hotondo homes Port Macquarie was the best decision my partner and I made throughout the building process of our new home. I would strongly urge anyone who is thinking of building or renovating.
From the get go, Fiona was warm, friendly and helpful. Her communication skills throughout the process was outstanding and we never once felt uninformed or unprepared for any part of the building process.
Fiona made us feel like her number one priority and customer throughout the whole process, any question or issue brought up throughout the...Read more
1 comment
Hugo B.Hotondo Homes
Hi Caitt,
Thanks for taking the time to review Hotondo Homes. We're so happy to hear how thrilled you were with your experience. Thank you for your fantastic recommendation and we hope you love livin... Read more
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Hugo B.Hotondo Homes
Hi Jim,
elves on their honesty and communication so it's wonderful to hear this feedback. We thank you for your wonderful recommendation and are sure you will love living in your Hotondo Home for many years to come. Kind regards, Hotondo HomesThanks for taking the time to review Hotondo Homes. We are so pleased to hear about your wonderful experience with the Port Macquarie team. Fiona, Andrew, Dean and the team really pride thems... Read more