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Reviews

5.0

24 reviews
5
(24)
4
(0)
3
(0)
2
(0)
1
(0)
  • Build Stage
    • Post-Construction (22)
    • Pre-Construction (1)
  • Customer Service
    5.0 (23)
  • Site Admin
    5.0 (21)
  • Timeliness
    5.0 (22)
  • Structural Integrity
    5.0 (20)
  • Plumbing & Waterproofing
    5.0 (19)
  • Electrical & Lighting
    5.0 (19)
  • Flooring
    5.0 (19)
  • Transparency
    5.0 (23)
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Julie

JulieSouth East Queensland, QLD

‘Building with Hotondo Homes Toowoomba was a dream come true for us.’

published

"Building with Hotondo Homes Toowoomba was a dream come true for us.



From the very start we felt at ease when we first sat down and had a chat with Shay in what we were looking for in building our dream home.

Steve was great in coming down to our block of land and suggesting what style/plan we should look at using.

The professionalism was outstanding by Hotondo Homes and was a breath of fresh air!

Thank you again Steve, Shay and the rest of the Hotondo Home employees in making our dream home for our family a reality."



Customer Service
Transparency
Site Admin
Timeliness
Structural Integrity
Plumbing & Waterproofing
Electrical & Lighting
Flooring
Build StagePost-Construction
Construction End DateNovember 2018
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1 comment
Hotondo Homes
Hugo B.Hotondo Homes
Meredith G.

Meredith G.Darling Downs, QLD

Integrity, reliability, communication, respect, care & attention to detail mean so much to me.

published
Customer Service
Transparency
Site Admin
Timeliness
Structural Integrity
Plumbing & Waterproofing
Electrical & Lighting
Flooring
Build StagePost-Construction
Construction End DateJune 2016
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1 comment
Hotondo Homes
Hugo B.Hotondo Homes
Danielle N.

Danielle N.Darling Downs, QLD

The care and attention to detail and genuine need to make our dreams come true.

published
Customer Service
Transparency
Site Admin
Timeliness
Structural Integrity
Plumbing & Waterproofing
Electrical & Lighting
Flooring
Build StagePost-Construction
Construction End DateApril 2022
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1 comment
Hotondo Homes
Hugo B.Hotondo Homes
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Lisa T.

Lisa T.Darling Downs, QLD

I would not hesitate to recommend this passionate family business for your next home.

published

The customer service we received from Shay exceeds all expectations. She went to extraordinary efforts to ensure that we could build our home the way we wanted. Hotondo uses the highest quality tradespeople & materials and this is evident in the finished product.
It is common to hear horror stories from people who build their homes, but our experience with Hotondo has been a dream, all our visitors comment on the quality finish. I would not hesitate to recommend this passionate family business for your next home.

Lisa & Ray

Customer Service
Transparency
Site Admin
Timeliness
Structural Integrity
Plumbing & Waterproofing
Electrical & Lighting
Flooring
Build StagePost-Construction
Construction End DateAugust 2022
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1 comment
Hotondo Homes
Hugo B.Hotondo Homes
Paul and Bec

Paul and BecDarling Downs, QLD

We are so glad we chose Hotondo Toowoomba

published
Customer Service
Transparency
Site Admin
Timeliness
Structural Integrity
Plumbing & Waterproofing
Electrical & Lighting
Flooring
Build StagePost-Construction
Construction End DateFebruary 2022
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1 comment
Hotondo Homes
Hugo B.Hotondo Homes
Katherine Wilson

Katherine WilsonDarling Downs, QLD

Professional & outstanding organisation. The best experience & one we will never forget.

published
  • +3
Customer Service
Transparency
Site Admin
Timeliness
Structural Integrity
Plumbing & Waterproofing
Electrical & Lighting
Flooring
Build StagePost-Construction
Construction End DateJune 2022
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1 comment
Hotondo Homes
Hugo B.Hotondo Homes
Janet S

Janet SDarling Downs, QLD

A stress free build experience

published
Customer Service
Transparency
Site Admin
Timeliness
Structural Integrity
Plumbing & Waterproofing
Electrical & Lighting
Build StagePost-Construction
Construction End DateJuly 2022
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1 comment
Hotondo Homes
Hugo B.Hotondo Homes
James and Maree

James and MareeDarling Downs, QLD

Our Forever Home

published
Customer Service
Transparency
Site Admin
Timeliness
Electrical & Lighting
Flooring
Build StagePost-Construction
Construction End DateJuly 2022
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1 comment
Hotondo Homes
Hugo B.Hotondo Homes
Tyler and Tieraney

Tyler and TieraneyDarling Downs, QLD

It's My Hotondo Home

published
Customer Service
Transparency
Site Admin
Timeliness
Structural Integrity
Plumbing & Waterproofing
Electrical & Lighting
Flooring
Build StagePost-Construction
Construction End DateFebruary 2022
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1 comment
Hotondo Homes
Hugo B.Hotondo Homes
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Fantastic Building Experience

published
Customer Service
Transparency
Site Admin
Timeliness
Structural Integrity
Plumbing & Waterproofing
Flooring
Build StagePost-Construction
Construction End DateAugust 2015
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1 comment
Hotondo Homes
Hugo B.Hotondo Homes

Great Build- Highly Recommend

published

Thank-you to Steve, Shay & the team at Hotondo Homes for a very easy and stress-free build of my new house! A special mention to Shay who was absolutely wonderful in answering my questions, following-up and keeping me informed. Shay, you made the whole process so simple and your advice was the greatest help! Hotondo Homes provided the complete package with my house just being ready to move in. I love my house and can’t recommend enough building with Hotondo Homes Toowoomba!

Customer Service
Transparency
Site Admin
Timeliness
Structural Integrity
Build StagePost-Construction
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1 comment
Hotondo Homes
Hugo B.Hotondo Homes
Andrew and Dianne

Andrew and DianneDarling Downs, QLD

Excellent

published
Customer Service
Transparency
Site Admin
Timeliness
Structural Integrity
Plumbing & Waterproofing
Electrical & Lighting
Flooring
Build StagePost-Construction
Construction End DateMarch 2018
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1 comment
Hotondo Homes
Hugo B.Hotondo Homes

From the bottom of our hearts we thank you….

published
Customer Service
Transparency
Site Admin
Timeliness
Structural Integrity
Plumbing & Waterproofing
Electrical & Lighting
Flooring
Build StagePost-Construction
Construction End DateSeptember 2017
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1 comment
Hotondo Homes
Hugo B.Hotondo Homes
Jessica Anstis

Jessica AnstisSouth East Queensland, QLD

‘I highly recommend Hotondo Homes Toowoomba to anyone! Was a fantastic experience!!’

published

To whole team at Hotondo Homes Toowoomba, I am absolutely stoked with my new home!! Shay, you were very upfront and honest from the first interview and for that I knew you were the right builders’ for me. You made it a totally stress free experience, the service and all of your support that you provided was outstanding and I can't thank you enough. The finishes and quality workmanship of my home is great. I highly recommend Hotondo Homes Toowoomba to anyone! Was a fantastic experience!! I really do love my Hotondo Home!!!

Customer Service
Transparency
Site Admin
Timeliness
Structural Integrity
Plumbing & Waterproofing
Electrical & Lighting
Flooring
Build StagePre-Construction
Construction End DateDecember 2017
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1 comment
Hotondo Homes
Hugo B.Hotondo Homes
smile customer

smile customerDarling Downs, QLD

Their dedication to their customers exceeded my expectation.

published
Customer Service
Transparency
Site Admin
Timeliness
Structural Integrity
Plumbing & Waterproofing
Electrical & Lighting
Flooring
Build StagePost-Construction
Construction End DateOctober 2016
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1 comment
Hotondo Homes
Hugo B.Hotondo Homes
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They are undoubtedly the best in the area!

published

Our experience with Hotondo Homes Toowoomba was exceptional. The whole team were very professional and the communication between us was excellent from start to finish. The quality and workmanship of our new home is outstanding and we would definitely recommend Hotondo Toowoomba. They are undoubtedly the best in the area!

Customer Service
Transparency
Site Admin
Timeliness
Structural Integrity
Plumbing & Waterproofing
Electrical & Lighting
Flooring
Build StagePost-Construction
Construction End DateOctober 2018
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1 comment
Hotondo Homes
Hugo B.Hotondo Homes

willing to go above and beyond to get every detail perfect

published

From first meeting to hand over, was a walk in the park. Very easy to deal with and willing to go above and beyond to get every detail perfect for your new home. Always responds to any question or query you have very quickly. Very happy with our experience with Hotondo and the team here in Toowoomba. Will certainly be in contact for our next home.

Cheers,
Josh

Customer Service
Transparency
Site Admin
Timeliness
Structural Integrity
Plumbing & Waterproofing
Electrical & Lighting
Flooring
Build StagePost-Construction
Construction End DateFebruary 2018
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1 comment
Hotondo Homes
Hugo B.Hotondo Homes
Andrew Muller

Andrew MullerDarling Downs, QLD

100% Trust

published
Customer Service
Transparency
Site Admin
Timeliness
Structural Integrity
Plumbing & Waterproofing
Electrical & Lighting
Flooring
Build StagePost-Construction
Construction End DateApril 2015
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1 comment
Hotondo Homes
Hugo B.Hotondo Homes

Simple, pleasant stress free

published

Hotondo made building our home as simple, pleasant and stress free as possible. They have outstanding customer service and even worked after hours to suit us. The house is amazing, everything is perfect, better than we ever imagined. Thank you to Hotondo Toowoomba.
Dean and Sjaan

Customer Service
Transparency
Build StagePost-Construction
Construction End DateApril 2014
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1 comment
Hotondo Homes
Hugo B.Hotondo Homes

“I love that I knew what the end price was going to be with NO nasty surprises.”

published
Customer Service
Transparency
Site Admin
Timeliness
Build StagePost-Construction
Construction End DateAugust 2018
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1 comment
Hotondo Homes
Hugo B.Hotondo Homes
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