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JulieSouth East Queensland, QLD
- QLD, Toowoomba
- Verified customer
‘Building with Hotondo Homes Toowoomba was a dream come true for us.’
"Building with Hotondo Homes Toowoomba was a dream come true for us.
From the very start we felt at ease when we first sat down and had a chat with Shay in what we were looking for in building our dream home.
Steve was great in coming down to our block of land and suggesting what style/plan we should look at using.
The professionalism was outstanding by Hotondo Homes and was a breath of fresh air!
Thank you again Steve, Shay and the rest of the Hotondo Home employees in making our dream home for our family a reality."
1 comment
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Meredith G.Darling Downs, QLD
- QLD, Toowoomba
- Verified customer
Integrity, reliability, communication, respect, care & attention to detail mean so much to me.
I was so pleased to find a builder who considered everything for their individual clients with nothing being too much trouble.
Having previously built a business premises in 2011 and dealing with the many frustrations & issues involved with council requirements, contractors, etc. I did not want that experience again. I was so pleased to find a builder who considered everything for their individual clients with nothing being too much trouble. The team at Hotondo Homes made the building process an absolute pleasure. The knowledge & experience fro...Read more
1 comment
Hugo B.Hotondo Homes
Hi Meredith,
Thanks for taking the time to review Hotondo Homes. We are so happy to hear you were so pleased with your experience with the Toowoomba team. It is always great to hear our clients felt ... Read more
so comfortable with our builders and we are so happy to hear you still feel that way after two years! We are sure you will continue to love living in your Hotondo Home. Kind regards, Hotondo Homes
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Danielle N.Darling Downs, QLD
- QLD, Toowoomba
- Verified customer
The care and attention to detail and genuine need to make our dreams come true.
I’d like to thank Shay and Steve and the whole Hotondo Homes Toowoomba Team for an amazing build experience. Shay was right beside us at every step of the process and Steve was always available when we had any construction questions.
We were a bit apprehensive about the whole process of building our first home but the Hotondo process was a breeze. I never felt like I was asking too much or being too needy. Shay was there with every answer I wanted.
At the various site walk-throughs, Shay and Steve showed us exactly what was happening with Our...Read more
Home, what had been completed since the last site visit and what was being done next. Shay was almost as excited about the process as we were and I know that she will be part of our lives for a very long time. We walked into this believing that this would be our Forever Home and it may be, but, if we ever decide to build a new Forever Home, I can say that the care and attention to detail and genuine need to make our dreams come true on this project, have cemented our construction future with Hotondo Homes Toowoomba.1 comment
Hugo B.Hotondo Homes
Hi Danielle, Damian and of course Summer and Stanley,
Thank you so much for taking the time to share your experience with Steve, Shay and the Toowoomba team. We completely understand how daunting the... Read more
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Find out how Hotondo Homes QLD, Toowoomba compares to other Home Builders
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Lisa T.Darling Downs, QLD
- QLD, Toowoomba
- Verified customer
I would not hesitate to recommend this passionate family business for your next home.
The customer service we received from Shay exceeds all expectations. She went to extraordinary efforts to ensure that we could build our home the way we wanted. Hotondo uses the highest quality tradespeople & materials and this is evident in the finished product.
It is common to hear horror stories from people who build their homes, but our experience with Hotondo has been a dream, all our visitors comment on the quality finish. I would not hesitate to recommend this passionate family business for your next home.
Lisa & Ray
1 comment
Hugo B.Hotondo Homes
Hi Lisa and Ray,
Thanks for taking the time to review Hotondo Homes. We are so happy to hear about your exceptional experience with Steve, Shay and the Toowoomba team. They really pride themselves on... Read more
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Paul and BecDarling Downs, QLD
- QLD, Toowoomba
- Verified customer
We are so glad we chose Hotondo Toowoomba
We were fortunate enough to have our home built by Steve and his amazing team at Hotondo Homes in Toowoomba. We approached Hotondo on a recommendation from a friend after speaking with a number of different builders. We already had custom plans completed through a building designer and were on the hunt for a builder who would be able to not only make the plans come to life but to do it within our set budget. So far our search had made us start to think it was unachievable. But then we met Steve and Shay from Hotondo Homes who turned this around...Read more
. We were pleasantly surprised as we thought they would just be a pick a plan kind of deal. Straight away they were positive about what they could achieve with our plans but were realistic at the same time. They spent time reviewing our plans with us and looking for ways to bring our vision to life even coming up with a few out of the box ideas. Before the contracts were even close to being done up, we were able to have the proper engineering completed, choose all our materials, fixtures and cabinetry, so the quote we got was for the finished home without the risk of variations - a true fixed price contract. It took a bit of extra time at the start but it was completely worth it. This was exactly what we needed as we were not in a position to start building and then have to fork out another $10-15k on variations. People still don't believe us when we say that there were no provisional cost amounts in our contract, not even the banks believed us, but this was the difference with choosing Hotondo. For our build, there were no variations from our contract to our final build price which is almost unheard of, but thats how they do it. Now to our home. We absolutely LOVE it. One of the most common comments we get from our friends and family is 'It's very YOU'! We love hearing this and it just shows to us that Steve and Shay were committed to bringing out our vision for this home. They constantly went out of their way to bring new ideas to the table and to source products that would suit the look and feel we were going for. As far as quality goes, we have had many friends who are tradies that can't help themselves but have a sticky beak at the workmanship and they have all had nothing but praise to give. We get so many compliments on some of the finer finishing details which is a reflection of Steve's commitment to building quality homes. We still pinch ourselves every day that we get to live in such a beautiful home and we can't thank Steve, Shay and the Hotondo Homes team enough! Thanks again guys!1 comment
Hugo B.Hotondo Homes
Hi Paul and Bec,
Thank you for taking them time to share your experience and for going into such great detail! Steve, Cas, Shay and the team pride themselves on their exceptional customer service and... Read more
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Katherine WilsonDarling Downs, QLD
- QLD, Toowoomba
- Verified customer
Professional & outstanding organisation. The best experience & one we will never forget.
Our journey started out bumpy to say the least due to our bank making our process harder than it needed to be but Shay, Steve and the Team @ Hotondo Homes Toowoomba seized control of the situation and without a doubt turned our initial headache into a dream.
Not only did they produce a unique and inviting custom design home with all the extra curve balls we threw at them, the professionalism and outstanding organisation made our experience one I will never forget and could not even imagine using another builder for future plans.
Their patie...Read more
nce, invaluable skills and high products available not only make Hotondo Homes Toowoomba stand out from the crowd but have left a lasting impression on our family and friends when we mention who built our home. We now have the beautiful home we always wanted, built to a high standard and we couldnt be happier. We would be very happy to recommend Hotondo Homes Toowoomba to any potential customer looking for a quality built home, at a competitive price, by a respected local builder.1 comment
Hugo B.Hotondo Homes
Hi Katherine and Terry,
Thanks for taking the time to review Hotondo Homes. We are so happy to hear about your wonderful experience with Steve, Shay and the Toowoomba team. They really pride themselv... Read more
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Janet SDarling Downs, QLD
- QLD, Toowoomba
- Verified customer
A stress free build experience
“The coordination of preliminary design, through to construction phase was well executed and delivery of our investment house was on time (early) and within budget with no hidden extras”
Our building experience with Hotondo Homes Toowoomba was an extremely professional experience.
The coordination of preliminary design, through to construction phase was well executed and delivery of our investment house was on time (early) and within budget with no hidden extras.
Shay controlled and communicated the whole process which made it very smooth and...Read more
1 comment
Hugo B.Hotondo Homes
Hi Janet,
Thanks for taking the time to review Hotondo Homes. We're so happy to hear about your wonderful experience with the Toowoomba team. Shay really prides herself on her service and communicati... Read more
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James and MareeDarling Downs, QLD
- QLD, Toowoomba
- Verified customer
Our Forever Home
“we found the team at Hotondo Homes Toowoomba took the stress out of the process with tailored sessions to choose and organise every aspect”
Building our Hotondo Home has been the most amazing experience. We felt supported by Steve at Hotondo Homes Toowoomba and his team at every stage, from the purchase of the block of land, to the finished home. Steve helped us to visualise where everything would sit on the block and worked with us to design a home that not only looks beautiful but fits us so well, is comfortable, practical and instantly fee...Read more
ls like home. It was mentioned to us that building a home is one of the most stressful times in life, however we found the team at Hotondo Homes Toowoomba took the stress out of the process with tailored sessions to choose and organise every aspect. Despite being keen to see our dreams become reality, it was wonderful to know we were in the hands of such a professional and caring team. Steve is a fastidious builder employing superior tradesmen who, together, deliver a quality product. We are so pleased we built with Hotondo Homes Toowoomba and would highly recommend them to anyone considering building a new home. James and Maree1 comment
Hugo B.Hotondo Homes
Hi James and Maree,
Thanks for taking the time to review Hotondo Homes. We are so happy to hear about your exceptional with Steve and the team from Toowoomba. Steve prides himself on his knowledge an... Read more
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Tyler and TieraneyDarling Downs, QLD
- QLD, Toowoomba
- Verified customer
It's My Hotondo Home
We would like to Thank Shay, Steve and the team at Hotondo Homes Toowoomba for our beautiful new first home. From the moment we walked into their display home we loved everything about their finishes and products, our first meetings with Shay and Steve eased our minds about the process and went above and beyond to meet our expectation and provide what were after. The whole process was stress free and streamline nothing to was to hard or unachievable. Professional honest opinion and approach to everything discussed during the whole process was s...Read more
econd to none and continuous updates every week kept us in the loop about our progress. Would and have highly recommend Shay, Steve and Hotondo Homes Toowoomba for anyone looking to Build. We will be back1 comment
Hugo B.Hotondo Homes
Hi Tyler and Tieraney,
Thanks for taking the time to share your experience. We're so happy to hear you were thrilled with Steve, Shay and the team from Toowoomba. We know building can be extremely ne... Read more
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Find out how Hotondo Homes QLD, Toowoomba compares to other Home Builders
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- QLD, Toowoomba
- Verified customer
Fantastic Building Experience
“From the moment we walked into the office to the moment we were given the keys the whole experience has been a pleasure”
We are not sure there are enough words to express our excitement with the build of our new home. “A Great Find” what an understatement! From the minute we first walked into the Toowoomba office to the moment we were given the keys the whole experience has been a pleasure.
A few highlights are:
• Friendly, honest service 24 hours a day.
• Thinking outside the box & suggesting changes to design features to produce a more workable/liveable space....Read more
1 comment
Hugo B.Hotondo Homes
Hi Grant and Anne,
Thanks for taking the time to review Hotondo Homes. We're so glad to hear you had such an exceptional experience with Steve, Shay and the team from Toowoomba. The team really pride... Read more
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- QLD, Toowoomba
- Verified customer
Great Build- Highly Recommend
Thank-you to Steve, Shay & the team at Hotondo Homes for a very easy and stress-free build of my new house! A special mention to Shay who was absolutely wonderful in answering my questions, following-up and keeping me informed. Shay, you made the whole process so simple and your advice was the greatest help! Hotondo Homes provided the complete package with my house just being ready to move in. I love my house and can’t recommend enough building with Hotondo Homes Toowoomba!
1 comment
Hugo B.Hotondo Homes
Hi B Clapham,
Thanks for taking the time to review Hotondo Homes. We’re thrilled to hear Steve, Shay and the entire team at Toowoomba made your new home journey so easy and stress-free! It’s fantasti... Read more
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Andrew and DianneDarling Downs, QLD
- QLD, Toowoomba
- Verified customer
Excellent
We have nothing but praise for Steve, Shay and the team who journeyed with us to build our Toowoomba home. Here are just a few reasons for this:
• Building a home that provides well for a retired person with mobility needs is always going to be a
challenge. However, from the moment we walked into the Toowoomba Hotondo Homes showroom
and spoke with Shay, we could see that it was more than a possibility.
• Our special/mobility needs, plus the fact that the land is situated in an older area of Toowoomba,
required extra planning and lo...Read more
1 comment
Hugo B.Hotondo Homes
Hi Andrew and Dianne,
Thank you for taking the time to leave such a detailed and in-depth review for Hotondo Homes. We are thrilled to hear your building journey was so fantastic. Steve, Shay at the t... Read more
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- QLD, Toowoomba
- Verified customer
From the bottom of our hearts we thank you….
If it wasn’t for Shay and the Team we wouldn’t have our family home! After a very bad experience with another well-known local builder, we went to Shay hoping she could save our dream of building our first family home! At about 30 weeks pregnant with our first baby we had to start from scratch with designing our family home... and Shay did not disappoint! With a strict budget, big ideas and minimal time, Shay made our dreams come true. The team were beyond wonderful throughout and the stress of building a new home was out the window and we were...Read more
able to focus on our new bundle of joy. To our surprise our baby arrived a month early but even better our home arrived THREE MONTHS EARLY! We honestly could not have asked for a better local builder and team. Our home is literally perfection, from the actual build itself down to each and every immaculate finish we designed with Shay. From the bottom of our hearts we thank you for your professionalism but most importantly your support and help to make our dreams into reality. Gem and Kieran xx1 comment
Hugo B.Hotondo Homes
Hi Kieran and Gem,
Thank you for taking the time to review Hotondo Homes, especially while juggling your baby! We’re thrilled to hear Steve, Shay and the team made your building journey so enjoyable ... Read more
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Jessica AnstisSouth East Queensland, QLD
- QLD, Toowoomba
- Verified customer
‘I highly recommend Hotondo Homes Toowoomba to anyone! Was a fantastic experience!!’
To whole team at Hotondo Homes Toowoomba, I am absolutely stoked with my new home!! Shay, you were very upfront and honest from the first interview and for that I knew you were the right builders’ for me. You made it a totally stress free experience, the service and all of your support that you provided was outstanding and I can't thank you enough. The finishes and quality workmanship of my home is great. I highly recommend Hotondo Homes Toowoomba to anyone! Was a fantastic experience!! I really do love my Hotondo Home!!!
1 comment
Hugo B.Hotondo Homes
Hi Jessica,
Thanks for taking the time to leave such a wonderful review for Hotondo Homes. We’re thrilled to hear the team at Toowoomba made your experience stress-free. Steve and Shay really pride th... Read more
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smile customerDarling Downs, QLD
- QLD, Toowoomba
- Verified customer
Their dedication to their customers exceeded my expectation.
My experience with Hotondo is fantastic! This is my first time to build a duplex from start to completion. Shay and her team provided well above and beyond professional service on each step during the construction process. In each step my questions were answered thoroughly and timely. I received a report on the construction progress every week which I was very impressed with. Their dedication to their customers exceeded my expectation. I learned a lot from Shay and her team. The duplex was completed with high standard and quality. I am very hap...Read more
py with all the results. Now the duplex has been rented out. I appreciate the whole work and efforts Hotondo has provided for me. I am looking forward to working with Hotondo again in the coming future.1 comment
Hugo B.Hotondo Homes
Hi there,
Thanks for taking the time to leave a review and share your experience, we’re thrilled to hear the team at Toowoomba were able to exceed your expectations. Thank you for your wonderful recom... Read more
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Find out how Hotondo Homes QLD, Toowoomba compares to other Home Builders
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- QLD, Toowoomba
- Verified customer
They are undoubtedly the best in the area!
Our experience with Hotondo Homes Toowoomba was exceptional. The whole team were very professional and the communication between us was excellent from start to finish. The quality and workmanship of our new home is outstanding and we would definitely recommend Hotondo Toowoomba. They are undoubtedly the best in the area!
1 comment
Hugo B.Hotondo Homes
Hi Anna,
Thanks for taking the time to review Hotondo Homes. We're so happy to hear you had such an exceptional experience with our team in Toowoomba. The team really pride themselves on their servic... Read more
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- QLD, Toowoomba
- Verified customer
willing to go above and beyond to get every detail perfect
From first meeting to hand over, was a walk in the park. Very easy to deal with and willing to go above and beyond to get every detail perfect for your new home. Always responds to any question or query you have very quickly. Very happy with our experience with Hotondo and the team here in Toowoomba. Will certainly be in contact for our next home.
Cheers,
Josh
1 comment
Hugo B.Hotondo Homes
Hi Josh,
Thank you for taking the time to review Hotondo Homes and share your wonderful experience. We’re so happy to hear the team at Toowoomba exceeded your expectations and were accommodating to a... Read more
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Andrew MullerDarling Downs, QLD
- QLD, Toowoomba
- Verified customer
100% Trust
I rarely write testimonials or product endorsements, however after my experience with Hotondo Homes Toowoomba, I feel it is the least I can do in thanking them for the fantastic job they did.
My wife and I worked closely with Steve, Shay and the team from Hotondo Homes Toowoomba building 4 Terrace homes. These terrace homes involved building wall to boundary houses on separate titles, which by their very nature are new for the Toowoomba Region and involved extra planning and attention to detail by the team to deliver a quality product which w...Read more
as delivered well ahead of schedule and without any nasty budget surprises. From the very beginning, the reason we decided to go with Hotondo Homes was due to their high level of customer service. Shay, the sales representative, was always available day or night to handle any details associated with the build and she was our point of contact right throughout the build which made it uncomplicated and streamlined. We have never met an individual with such an exceptional level of customer service standard and passion for the job. When minor obstacles were encountered, everything was handled in a timely and efficient manner with the utmost professionalism. There was rarely a day when something was not happening on the building site. Many Saturdays the building team and contractors were working enabling the project to be completed 6 weeks ahead of schedule. We were kept in touch during the whole process with weekly building reports including pictures, which was extremely helpful. At practical completion we appreciated what a fantastic job the team had done. It was finished to an extremely high standard both inside and out. There were only a couple minor details to finish after practical completion and all the carpenters and contractors are to be commended for their work. The builders’ clean was very impressive and to a standard I have never seen before.1 comment
Hugo B.Hotondo Homes
Hi Andrew and Tracy,
Thank you for taking the time to leave such a detailed review. We’re so glad Steve, Shay and the team at Hotondo Homes Toowoomba were so helpful. The team pride themselves on the... Read more
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- QLD, Toowoomba
- Verified customer
Simple, pleasant stress free
Hotondo made building our home as simple, pleasant and stress free as possible. They have outstanding customer service and even worked after hours to suit us. The house is amazing, everything is perfect, better than we ever imagined. Thank you to Hotondo Toowoomba.
Dean and Sjaan
1 comment
Hugo B.Hotondo Homes
Hi Dean and Sjaan,
Thanks for taking the time to review Hotondo Homes. We’re so glad to hear the team at Hotondo Homes Toowoomba were able to deliver your dream home! It’s wonderful to hear your buil... Read more
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- QLD, Toowoomba
- Verified customer
“I love that I knew what the end price was going to be with NO nasty surprises.”
Well, this is the fifth home (building) we have done with these builders. What does that say?? We have ALWAYS been completely happy working with them and with the final outcome. I have always taken my own designs to Steve and the crew and they have been so fantastic in understanding my wants, needs and I have been able to have complete trust in any adjustments that they may have had to make for my designs to work. We did a good look around this last time to see what others had to offer (just so we had a comparison) and I actually said to Steve ...Read more
if we had not been able to build with them, then I would not have known what I would do. We were not impressed with what we saw elsewhere. I love that I knew what the end price was going to be with NO nasty surprises. The only adjustments have been my own, which they have been very patient and accommodating with. There has been no stress, no headaches, just a completely enjoyable experience - as it should be. I would not have done it so many times if it had not been. The quality of the workmanship is tops. I have found them to be a very fussy company, delivering only the best work. The tradies have always been tops taking great pride in their work and again very friendly and accommodating. I have heard so many nightmares from other people using other builders. Not with these guys, they are truly amazing. They really are a great company that have worked out how to be a family - and you are made to feel part of it. Great work guys, I can't thank you enough. Michael and Sharon1 comment
Hugo B.Hotondo Homes
Hi Michael,
Thanks for taking the time to leave such a detailed review. We are thrilled to hear about your excellent experience with Steve and the team at Hotondo Homes Toowoomba. The team really pri... Read more
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Hugo B.Hotondo Homes
Hi Julie,
s himself on so we are very happy to hear that was a standout for you. We are sure you will love living in your new Hotondo Home for years to come and are thrilled we could provide you with an experience that was better than you ever imagined. Kind regards, Hotondo HomesThanks for taking the time to review Hotondo Homes. We're so happy to hear about your experience with Steve, Shay and the Toowoomba team. Professionalism is definitely something Steve pride... Read more