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Reviews

4.8

142 reviews
5
(126)
4
(10)
3
(0)
2
(2)
1
(4)
  • Build Stage
    • Post-Construction (68)
    • Pre-Construction (3)
    • Mid-Construction (3)
  • Customer Service
    4.7 (63)
  • Site Admin
    4.6 (56)
  • Timeliness
    4.6 (57)
  • Structural Integrity
    4.9 (54)
  • Plumbing & Waterproofing
    4.8 (52)
  • Electrical & Lighting
    4.8 (53)
  • Flooring
    4.8 (52)
  • Transparency
    4.7 (58)
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Fay Sinclair

Fay SinclairGippsland, VIC

The home we wanted

published

So glad that we choose hotondo to build with who altered their design to build the home we wanted and everything was fantastic. From the time we met with Inverloch Hotondo to the time we finished nothing was too much trouble and always only a phone call if we wanted something. Workman ship is fantastic and their time frame was exactly what they said which is very important.



Customer Service
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Timeliness
Structural Integrity
Plumbing & Waterproofing
Electrical & Lighting
Flooring
Build StagePost-Construction
Construction End DateNovember 2022
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1 comment
Hotondo Homes
Hugo B.Hotondo Homes
Shane and Sharee

Shane and ShareeGippsland, VIC

Great experience

published
Customer Service
Transparency
Site Admin
Timeliness
Structural Integrity
Plumbing & Waterproofing
Electrical & Lighting
Flooring
Build StagePost-Construction
Construction End DateOctober 2022
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1 comment
Hotondo Homes
Hugo B.Hotondo Homes

Quality Build with Hotondo Inverloch

published
Build StagePost-Construction
1 comment
Hotondo Homes
Hugo B.Hotondo Homes
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In love with our Hotondo Home!

published

The staff were incredibly friendly and helpful from our first encounter, right through to the end. Their knowledge led us to an incredible block of land, and we were able to easily adapt our house design to meet our every need. We were kept informed throughout the building process and found communication with staff members in the office and on-site to be excellent. Our home is both stunning and comfortable. We are so grateful to Hotondo for making our dream a reality! I have and will continue to recommend Hotondo Ararat to anyone looking to build.

Customer Service
Site Admin
Build StagePost-Construction
Construction End DateFebruary 2020
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1 comment
Hotondo Homes
Hugo B.Hotondo Homes

"...man's home is his castle"

published
Customer Service
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Timeliness
Structural Integrity
Plumbing & Waterproofing
Electrical & Lighting
Flooring
Build StagePost-Construction
Construction End DateAugust 2022
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1 comment
Hotondo Homes
Hugo B.Hotondo Homes
JacJ79

JacJ79MELBOURNE

  • 3 reviews

Dream Home!!!

published
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Site Admin
Timeliness
Structural Integrity
Plumbing & Waterproofing
Electrical & Lighting
Flooring
Build StagePost-Construction
Construction End DateFebruary 2018
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1 comment
Hotondo Homes
Hugo B.Hotondo Homes

Thank you for building our dream home Hotondo South Morang

published
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Site Admin
Timeliness
Structural Integrity
Plumbing & Waterproofing
Electrical & Lighting
Flooring
Build StagePost-Construction
Construction End DateDecember 2022
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1 comment
Hotondo Homes
Hugo B.Hotondo Homes

Great local builder

published

We originally didn’t expect to build, but explored builders in the local area and found Hotondo homes, thankfully!
The build was great and surprisingly not as stressful as we thought.
Staff kept us informed every step of the way, especially for each change and also the progress.
Any issues we had were handled with great communication, and were fixed in a timely fashion. It was a big advantage that the team and contractors were local, as any adjustments along the way could be processed straight away!
Our final cost was a little over budget, due to our own added adjustments, but the team ensured we could modify the plans to suit us and our budget in every way.
With the help of everyone involved it looks amazing! Thank you!

Customer Service
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Timeliness
Structural Integrity
Plumbing & Waterproofing
Electrical & Lighting
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Build StagePost-Construction
Construction End DateOctober 2017
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1 comment
Hotondo Homes
Hugo B.Hotondo Homes
Amy H

Amy HCentral Highlands and Goldfields, VIC

Our Dream!

published

4 years ago we decided to build our dream home, after ample amounts of research we decided to go with Hotondo Homes Wallan for the reason of professionalism and quality. The professional advice and support we received throughout the processes leaving us stress free throughout the journey we have every thing we asked for and wanted under one roof and are so happy 4 years on.
We highly recommend the team at Hotondo Homes Wallan.

Customer Service
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Timeliness
Structural Integrity
Plumbing & Waterproofing
Electrical & Lighting
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Build StagePost-Construction
Construction End DateMarch 2016
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1 comment
Hotondo Homes
Hugo B.Hotondo Homes
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Glenda

GlendaGippsland, VIC

  • 2 reviews

We adore out beautiful Hotondo Home

published

The entire experience of building with Jeff and Fiona was wonderful! They catered to our needs and wants in the design and construction of our forever home. Any follow ups have been dealt with promptly and professionally with no fuss or stress. Both Simon and myself would recommend them enthusiastically to anyone thinking of building now or in the future.

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Timeliness
Structural Integrity
Plumbing & Waterproofing
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1 comment
Hotondo Homes
Hugo B.Hotondo Homes
Kyle Meyer

Kyle MeyerCentral Highlands and Goldfields, VIC

Love our house is perfect, builders were amazing to deal with and quality is really good.

published

Build was managed perfect, we were informed off everything that was going on weekly! Quality of the our home is perfect. We had a few little problems with getting permits and what not but they were all handled great. Pretty much perfect there were a few extra costs due to us upgrading a few things. All in all we are wrapped.

Customer Service
Transparency
Site Admin
Timeliness
Structural Integrity
Plumbing & Waterproofing
Electrical & Lighting
Flooring
Build StagePost-Construction
Construction End DateFebruary 2020
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1 comment
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Hugo B.Hotondo Homes

The reviewer stated that an incentive was offered for this review

Annie

AnnieCentral Highlands and Goldfields, VIC

Great First Home Experience

published
Build StagePost-Construction
Construction End DateDecember 2022
1 comment
Hotondo Homes
Hugo B.Hotondo Homes
Crispy M n M

Crispy M n MGreater Melbourne (Outer), VIC

Amazing Everything!!!

published

Florence has been absolutely amazing! My partner and I will always say service over price any day. Florence is absolutely honest, lovely and 100% on point. She will always take the time of her day to make the process as smooth as possible. We would also like to thank her for making this experience worth while especially as first home buyers, the stress levels are unreal and Florence really does ease that tension.

100% would highly recommend with flying colours!!

Customer Service
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Build StagePre-Construction
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Rusty

RustyCentral Highlands and Goldfields, VIC

Fantastic experience

published

We really appreciated the way Waydon builders (hotondo) group approached our much loved home. They were very professional and really great to work with.
The trades were amazing and showed top workmanship. The communication between the office ladies and the supervisors were second to none.
We will definately build with them again.

Customer Service
Transparency
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Timeliness
Structural Integrity
Plumbing & Waterproofing
Electrical & Lighting
Flooring
Build StagePost-Construction
Construction End DateDecember 2005
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1 comment
Hotondo Homes
Hugo B.Hotondo Homes

Quality First Home

published

We would like to thank Jeff, Fiona and the team for building our dream home, we could not be happier. Being our first time building we had no idea how much was involved in building a house. Luckily they made the process as simple as possible and from Start to Finish could not fault their workmanship. We would not hesitate in recommending Hotondo homes to anyone wanting to build a quality home.

Customer Service
Transparency
Site Admin
Timeliness
Structural Integrity
Plumbing & Waterproofing
Electrical & Lighting
Flooring
Build StagePost-Construction
Construction End DateSeptember 2022
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1 comment
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Hugo B.Hotondo Homes
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I'm delighted with my new home.

published

I have recently moved into my new Hotondo Home in Ararat. The project was very well managed from the initial discussions through to completion. The staff were friendly, helpful and knowledgeable, dealt with any issues quickly and efficiently and I found their colour consultant most helpful. The quality of the workmanship is excellent and importantly to me, local tradesmen were employed. Thanks to Russell & Jenny Pearse and their team at Hotondo Homes in Ararat for a job well done and I would certainly recommend them as the builders for your new home.

Customer Service
Transparency
Site Admin
Timeliness
Structural Integrity
Plumbing & Waterproofing
Electrical & Lighting
Flooring
Build StagePost-Construction
Construction End DateNovember 2022
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1 comment
Hotondo Homes
Hugo B.Hotondo Homes
Colin P

Colin PWestern District, VIC

We love our Hotondo Home

published

The team at Hotondo Ararat were fantastic, we are truly thankful for their support the entire way through the building process. Choosing and modifying our new home options was made easy thanks to Linda and Jennifer, Russell and Jenny were always welcoming and helpful and a big thankyou to Jessie our build supervisor on his first project he definately went above and beyond to ensure we got exactly what we wanted. Our family are very happy living in our new Hotondo home and highly recommend the Hotondo team in Ararat.

Customer Service
Transparency
Site Admin
Timeliness
Structural Integrity
Plumbing & Waterproofing
Electrical & Lighting
Flooring
Build StagePost-Construction
Construction End DateAugust 2022
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1 comment
Hotondo Homes
Hugo B.Hotondo Homes
Missm

Missm

  • 2 reviews

Love my new home

published

Thanks Hotondo Warragul!
I absolutely love my Hotondo home so much. The workmanship and quality finish’s are amazing and exceeded my expectations by far right from start to finish and the service they offer after moving in as well. They assured us that if we had any issues they were there to help and resolve it! This is what makes Hotondo Warragul worth it in the end.. Thanks for being patient with us especially with any adjustments and the one million questions we threw at you sorry Jeff!! :) but thank you for getting our home completed before Christmas it meant the world to us. I would most definitely build with Hotondo again.

Customer Service
Transparency
Timeliness
Structural Integrity
Plumbing & Waterproofing
Electrical & Lighting
Flooring
Build StagePost-Construction
Construction End DateDecember 2022
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1 comment
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Hugo B.Hotondo Homes
Old mate

Old mateCentral Highlands and Goldfields, VIC

Hotondo wallan great to deal with. The fellas went the extra mile. Always happy to fix/ amend any issues.

published

The build was managed very well. Great conversation and communication levels.
Trades have left a little to be desired but all issues have been dealt with by great staff at Hotondo.
The final cost of the build was well within our budget and there was no hidden surprises at the end of the day.

Customer Service
Transparency
Site Admin
Timeliness
Structural Integrity
Plumbing & Waterproofing
Electrical & Lighting
Flooring
Build StagePost-Construction
Construction End DateAugust 2017
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1 comment
Hotondo Homes
Hugo B.Hotondo Homes
jaidavinci

jaidavinciCentral Highlands and Goldfields, VIC

  • 5 reviews

Practically perfect in every way!

published

After a terrible customer service experience with a different builder and losing my deposit, I can honestly say that I wouldn't be in my new home if it wasn't for Brett and the team at Hotondo Homes, Ballarat.
Brett worked wonders to meet my concerns, budget, and specifications, yet he maintained all inclusions, and upon moving in I couldn't be happier! Other than two small hiccups - site supervisor changed half-way through, and build time went one week over - the end result is a high-quality (and overly customised) build for a sensational price. We moved in just before Christmas, which ensured the perfect end to 2022!
Hotondo might not ever want to deal with me again, as I'm super OCD, but I'd definitely build with them every time.

Customer Service
Transparency
Site Admin
Timeliness
Structural Integrity
Plumbing & Waterproofing
Electrical & Lighting
Flooring
Build StagePost-Construction
Construction End DateOctober 2022
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Hotondo Homes
Hugo B.Hotondo Homes
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Questions & Answers

Andrew M.

Andrew M.asked

VIC

Once deposit is paid how long till contracts are ready for the banks?

3 answers
Colin P
Colin P

In my experience Hotondo contracts were ready straight away and we had to wait for bank! Our build was complete from deposit to move in ahead of the twelve month time frame they gave us

Philip Roberts
Philip Roberts

Once all the colours and finishes etc are finalised the Contracts are ready for signing quite quickly.
Once signed they can go to the bank.

Hotondo Homes
Hugo B.Hotondo Homes

Hi Andrew,
This can vary depending on each situation as a lot of factors can contribute to contracts being finalised including land being titled, colour selections etc. It's best to speak directly to your builder about time frames as they'll have the background knowledge on where everything is at.
Hope that helps.
Thanks - Rose

umesh r.

umesh r.asked

VIC

Anyone built with Hotondo near Werribee, Melbourne? and how is the experience? where can i find the standard inclusions? Do they offer custom builds?

2 answers
Hotondo Homes
Hugo B.Hotondo Homes

Hi Umesh,
You can find our standard inclusions by visiting www.hotondo.com.au. We have three ranges of home designs which each have their own set of standard inclusions - Forever Retreat, Forever Sanctuary and Forever Oasis. Our builders also offer flexible floor plans meaning they can work with your to tailor our designs in order to suit your needs. Hope that helps.
Thanks,
Rose

Shane J
Shane J

Hi Umesh, Run from Hotondo mate, we are 13 months into our 4 month build - terrible experience

kk a.

kk a.asked

VIC, South Morang

Hi
I have a sloping land in Doreen, just wondering if you have any suitable home designs or do you undertake split level construction.

1 answer
Hotondo Homes
Hugo B.Hotondo Homes

Hi kk a,
We definitely do undertake split level construction and have a range of home designs to suit sloping blocks depending on the fall of the land. We can also tailor our standard home designs to suit sloping blocks but again this will depend on the fall of the block. You can take a look at our split level home designs here https://hotondo.com.au/new-home-designs/?split=1 but it is best to discuss your options directly with the South Morang team who is the local builder for the area. The team would be happy to come out and visit the site to give you a better understanding of how it may work. You can find all the information about the South Morang team by visiting https://hotondo.com.au/home-builders/south-morang/.
Hope that helps!
Thanks - Rose

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