Reviewer Photos & Videos
James Garrigan
- 2 reviews
- TAS, Hobart
- Verified customer
New house by Hotondo
Hotondo New Town built our house well within their quoted four and a half months (following council approval), and went that extra mile to accommodate our various wishes, foibles and extras regarding time, alterations and for advice.
Enquiries via telephone and email were promptly answered and settled in a friendly and cooperative manner.
This applied on-site also when necessary with the Site Foreman well in control. Being approachable and obliging appears to be a Hotondo hallmark.
The tradesmen were artisans, and our finished product is all quality.
We strongly recommend this 4.8 star firm.
Marg and Jim Garrigan
1 comment
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Fay SinclairGippsland, VIC
- VIC, Inverloch
- Verified customer
The home we wanted
So glad that we choose hotondo to build with who altered their design to build the home we wanted and everything was fantastic. From the time we met with Inverloch Hotondo to the time we finished nothing was too much trouble and always only a phone call if we wanted something. Workman ship is fantastic and their time frame was exactly what they said which is very important.
1 comment
Hugo B.Hotondo Homes
Hi Fay,
Thanks for taking the time to review Hotondo Homes. We are so happy to hear about your wonderful experience with the Inverloch team. Trent and Caz work extremely hard to ensure each and every... Read more
client feels comfortable and well-informed right throughout their experience. We're thrilled to hear your dream home is now a reality and are sure you will love living in your new Hotondo Home for many years to come. Kind regards, Hotondo Homes
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our designIllawarra, NSW
- NSW, Nowra
- Verified customer
Hard build made easy
We could not find a builder that would build our home as it was more involved then a normal house had a small fibro house that was one metre off the new build also elevated and close
to a drop off .
From the moment we started talking to nowra hotondo team initially with Jodie at the exhibition home and then Adam saying yes we can build your home no problem music to our ears .
Kayla helped us manager through what fittings we wanted basically everything that was required for the house she made a hard job easy with her knowledge and experience .
...Read more
1 comment
Hugo B.Hotondo Homes
Hi there,
Thanks for taking the time to review Hotondo Homes. We are so happy to hear about your wonderful experience with Adam and the South Coast team. Adam and his team work extremely hard to make... Read more
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MichelleHobart, TAS
- 2 reviews
- TAS, Sorell
- Verified customer
Living Nightmare
Errors made that can never be fixed
most of the build was done "reverse building"
Wrong vanity tops installed,
Moved in December 2018 still waiting for things to be finished
Builder has closed their doors until further notice because of "Corona Virus"
We had to pay the whole of the final payment before we could move in, even though many many things were not finished
4 comments
Hugo B.Hotondo Homes
Hi Michelle,
We are sorry to hear about your experience with the Sorrell team. We can only imagine how stressful this must be. We have actually terminated the Sorrell franchise agreement and have sin... Read more
A very long detailed email was sent to Hotondo customer care over 12 months ago and we never received a response of any kind, no back up of any kind, very disappointing
Hi Hugo, contacted Rogers Reidy it would be a total waste of my time and theirs, whom may I ask is going to fix my house?
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Shane and ShareeGippsland, VIC
- VIC, Inverloch
- Verified customer
Great experience
We had a great experience dealing with Hotondo homes Inverloch. Right from the start we found Trent and Caroline to be very easy going but also very professional to deal with and to be honest we couldn’t have asked for much more. We spent about 18 months trying to find the right team to build our home, and in the end we chose Hotondo Inverloch for several reasons, like the way they limit the amount of houses they build per year so they can focus on quality, they use local trades people and keep jobs in the local area, and also the way that Caro...Read more
line takes the time to help you through the colour selection process and chase up all of the hard to find finishing touches it really makes you feel special. I suppose the most important thing about choosing a builder is to find one that really cares about what they do and Hotondo Inverloch do really care about building a quality home.1 comment
Hugo B.Hotondo Homes
Hi Shane and Sharee,
Thank you for taking the time to review Hotondo Homes. Trent and Caroline take a lot of pride in their work and are so glad you chose to work with them to create your beautiful n... Read more
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- VIC, Inverloch
- Verified customer
Quality Build with Hotondo Inverloch
We have been in our new Hotondo home for three months now and and couldn't be happier. Being first time house builders, we really had no idea what to expect and had heard horror stories but this was certainly not our experience and we would sincerely like to thank Trent and Caroline for their professionalism and expertise. A quality build, using experienced, local trades was important to us. The reason we chose Hotondo Inverloch was because they had a great reputation for both and they didn't disappoint.
Caroline guided us through the entire...Read more
process from designing, planning, to colour and finish. She was quick to respond to emails and was able to compliment what we wanted with her knowledge and advice. Trent's building competency and matter of fact approach really put us at ease. The one small issue we had with our hot water service when we moved in was quickly dealt with which we appreciated. We have a beautiful home, one that we are proud of. We would like to thank Trent and Caroline for their personal attention and hard work. We are more then happy to give Hotondo Inverloch a genuine 5 star rating. R and G - Inverloch1 comment
Hugo B.Hotondo Homes
Hi R and G,
Thank you for taking the time to review Hotondo Homes. We are so happy to hear about your wonderful experience with Trent, Caroline and the Inverloch team. Caroline is known for her amazi... Read more
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- VIC, Ararat
- Verified customer
In love with our Hotondo Home!
The staff were incredibly friendly and helpful from our first encounter, right through to the end. Their knowledge led us to an incredible block of land, and we were able to easily adapt our house design to meet our every need. We were kept informed throughout the building process and found communication with staff members in the office and on-site to be excellent. Our home is both stunning and comfortable. We are so grateful to Hotondo for making our dream a reality! I have and will continue to recommend Hotondo Ararat to anyone looking to build.
1 comment
Hugo B.Hotondo Homes
Hi Erica,
Thanks for taking the time to review Hotondo Homes. It sounds like you had a wonderful experience with Russell, Jenny and the Ararat team! It is always so great to hear our teams have been ... Read more
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- VIC, Torquay
- Verified customer
"...man's home is his castle"
We wake from our home to see a beautiful view and the sun streaming in. Our home was a custom build. Scott our Designer was fantastic at making the most of the light and lay of the land. Our build was well managed. Darren our Site Manager was always contactable and Margie, Kerrie and Scott at Hotondo were always quick with a response to an email or call. The workmanship is very good (my husband is a carpenter, so very picky!). Our construction did take longer than anticipated, however, we built during a building boom in the area. We were aware...Read more
of costs throughout, and were tempted several times by upgrades. Our final cost was higher than estimated, but not outside of our budget. We love our home and thank Hotondo for their workmanship and professionalism.1 comment
Hugo B.Hotondo Homes
Hi Whitney,
Thanks for taking the time to review Hotondo Homes. We are so happy to hear about your wonderful experience with the Torquay team. We're glad to hear the workmanship is such a standout fo... Read more
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DamienSouth-Eastern Region, NSW
- NSW, Mirador
- Verified customer
If you want the best
Tony and the whole team were fantastic from start to finish. We walked down the path with other builders but Hotondo was the one who followed up, followed through and put our needs first in the building process. Our final cost was exactly what they quoted and we could not be happier with the quality of the build. More importantly, we feel that if ever we need to contact them about the house at any stage in the future, the door is always open. It is not a case of build the house and move us on. Thank you, Tony, Jake, Rachel, Karen, Mick and the rest of the team. If you are building in the far south coast, call in and see what they can do for you, you will be making a good decision.
1 comment
Hugo B.Hotondo Homes
Hi Damien,
Thanks for taking the time to review Hotondo Homes. We are thrilled to hear about your exceptional experience with Tony and the team from Mirador. Communication is such a crucial part of t... Read more
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JacJ79MELBOURNE
- 3 reviews
- VIC, Wallan
- Verified customer
Dream Home!!!
We completed our build with Hotondo Wallan just on 2 years ago. From the first inquiry to post construction service we cannot fault the Hotondo Wallan team. Building a home can be very stressful, and when making the biggest investment of your life you want to make the right choices. The Hotondo Wallen team are professional, flexible and made themselves available - even after many (many, many) emails or calls it was never a problem, they were always willing to help or provide guidance.. They were there every step of the way to answer your quest...Read more
ions. The finished product was more than we could of hoped for, with quality finishes and we were able to make the design entirely ours. We had very minimal problems, but they were fixed immediately with no issue. We would recommend this team to anyone, and couldn't be happier with the home the created for us.1 comment
Hugo B.Hotondo Homes
Hi JacJ79,
Thanks for taking the time to review Hotondo Homes. We're so happy to hear that even after two years you are still so thrilled with your experience. The Wallan team work incredibly hard to... Read more
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- VIC, South Morang
- Verified customer
Thank you for building our dream home Hotondo South Morang
We built our dream home with Hotondo and moved in in December 2022.
Darren, Kate (owners) and Ashley were excellent to deal with throughout the whole process. They made the whole build process very easy and provided weekly updates of the progress even including pictures. The quality of the build exceeded all our expectations, all our friends that work in the building industry commented how well the finish product was!
We could only find a few things that needed to be fixed after the handover and they have been very quick to rectify these i...Read more
tems. We cannot thank Hotondo Homes enough for building our dream home, a place where we can now start creating amazing memories! Thanks again team, we would recommend you to anyone wanting to build. Phill & Courtney1 comment
Hugo B.Hotondo Homes
Hi Phill and Courtney,
Thanks for taking the time to review Hotondo Homes. We are so happy to hear about your wonderful experience with Darren, Kate and the South Morang team! Darren takes a lot of p... Read more
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JVNSouth-Eastern Region, NSW
- NSW, Mirador
- Verified customer
Fantastic Home
The build was very well managed and on time. Minor alterations were negotiated without fuss. The quality of the build was excellent, we could talk to the tradies directly with out complications as we had open access to the site, 100 metres from where we were living.
The final cost was as estimated before the build began, we did add a timber deck at an extra cost, was not in the original quote.
1 comment
Hugo B.Hotondo Homes
Hi JVN,
Thanks for taking the time to review Hotondo Homes. We are so happy to hear about your great experience with the Mirador team. Always fantastic to hear our clients were more than happy with t... Read more
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Brian S-S LeuraSydney Surrounds, NSW
- NSW, Faulconbridge
- Verified customer
Better Home & Experience than we expected
We were told by our friends that we were mad, at our age, to be embarking on a new home, "you know the problems you will have with a builder, everyone does, why don't you just buy an existing home" they said.
Well we considered their advice but still decided to go ahead with CS Duncan/Hotondo at Falconbridge.
We were impressed and swayed by the Companies "easy to deal with" approach from our very first contact and, this Company culture continued all through the design stage and on to, and through, the construction period till handover.
We canno...Read more
1 comment
Hugo B.Hotondo Homes
Hi Brian S-S Leura,
Wow! What an incredible review! Thank you so much for taking the time to go into so much detail about your incredible experience with the Blue Mountains/Faulconbridge team. Qualit... Read more
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- NSW, Nowra
- Verified customer
Exceptional service!
These guys have gone the extra mile to help us start our duplex build.
We had multiple false starts due to some large life events and yet they have been patient and supportive with all of our needs. Looking forward to completing this project with these guys at our side! Thanks Adam, Alex and Jodie!
1 comment
Hugo B.Hotondo Homes
Hi Joe,
Thanks for taking the time to review Hotondo Homes. Adam is well known for his high level of service so we don't doubt you will continue to have a wonderful experience right throughout your j... Read more
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- VIC, Wallan
- Verified customer
Great local builder
We originally didn’t expect to build, but explored builders in the local area and found Hotondo homes, thankfully!
The build was great and surprisingly not as stressful as we thought.
Staff kept us informed every step of the way, especially for each change and also the progress.
Any issues we had were handled with great communication, and were fixed in a timely fashion. It was a big advantage that the team and contractors were local, as any adjustments along the way could be processed straight away!
Our final cost was a little over budget, due to our own added adjustments, but the team ensured we could modify the plans to suit us and our budget in every way.
With the help of everyone involved it looks amazing! Thank you!
1 comment
Hugo B.Hotondo Homes
Hi Vanessa and Josh,
Thanks for taking the time to review Hotondo Homes. We're so happy to hear you had such a great experience with The Wallan team. They are well-known for their fantastic customer ... Read more
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Stephen JonesSydney, NSW
- NSW, Mount Kuring-Gai
- Verified customer
Well Done Again Hotondo Hornsby
Hotondo Hornsby has now built three beautiful residential homes for me in the North Shore of Sydney, the last two being completed in February 2018. They maintained high quality standards of construction and efficient project management to deliver these projects on schedule and for competitive pricing. A particular advantage that Hotondo Hornsby has over other builders is their flexibility to allow my proactive participation during the Concept Design and DA phase, and the Construction phase to allow my access to do peripheral site works e.g. f...Read more
encing, landscaping, pool, etc., as long as this work did not obstruct the compliance, safety & progress of their scope and trades. This enabled me to fully complete my houses soon after the house Occupation Certificates were issued.1 comment
Hugo B.Hotondo Homes
Hi Stephen,
Thanks for taking the time to review Hotondo Homes. It can be so rare that we have an opportunity to work with clients again and again just given the nature of the business so we love to ... Read more
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Greg and SusanCentral West, NSW
- NSW, Bathurst & Orange
- Verified customer
A rewarding experience
We initially contacted Hotondo Bathurst as we liked the design of the Jagera plan. We found them to be very helpful and they actually found us a block of land ideally suited to the house and in a nice location. From that point on they couldn't have been more helpful and accommodating. Variations were no problem and in a number of cases there was no extra charge. Their staff were able to assist in choosing colour schemes and floor coverings and various other fittings. In the final finishing off their attention to detail was great and we are very...Read more
pleased with the final product. As to price, we cannot comment as it is hard to compare this house with a house with another builder. However, if the quote had been too high we wouldn't have gone ahead with it. We can only highly recommend Greg and Gillian Coleman and their team at Hotondo, Bathurst and Orange.1 comment
Hugo B.Hotondo Homes
Hi Greg and Susan,
Thanks for taking the time to review Hotondo Homes. What great feedback! We're so happy to hear about your great experience with Greg, Gillian and the team and LOVE the photos - wha... Read more
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Amy HCentral Highlands and Goldfields, VIC
- VIC, Wallan
- Verified customer
Our Dream!
4 years ago we decided to build our dream home, after ample amounts of research we decided to go with Hotondo Homes Wallan for the reason of professionalism and quality. The professional advice and support we received throughout the processes leaving us stress free throughout the journey we have every thing we asked for and wanted under one roof and are so happy 4 years on.
We highly recommend the team at Hotondo Homes Wallan.
1 comment
Hugo B.Hotondo Homes
Hi Amy,
Thanks for taking the time to review Hotondo Homes. It's fantastic to hear that even after years you are still so impressed with your experience with the team in Wallan. The team are very wel... Read more
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Thanks from Mick n TaraIllawarra, NSW
- NSW, Nowra
- Verified customer
Thank you from Mick & Tara
One thing that never gets old is the overwhelming compliments of the finish product of our stunning new Hotondo Home. Being a complex build but asking for a high attention to detail at the same time and the end result was better then expected. Being a contractor for Hotondo Homes and given the opportunity to build this amazing home and have such and input from the start to the finish was absolutely satisfying. From the girl in the office to the blokes on the site, we would like to thank you all for making our forever home better then we could ever imagine.
Thank you from Mick & Tara
1 comment
Hugo B.Hotondo Homes
Hi Mick and Tara,
We are so happy to hear about your wonderful experience with Adam and the team from South Coast. We love to hear our clients are so impressed by the phenomenal attention to detail i... Read more
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Brendan LSouth East Queensland, QLD
- NSW, Nowra
- Verified customer
Going the extra mile from design and after build support
I chose to build an investment house with Hotondo South Coast after meeting Adam and his team and getting a feel for their dedication. This is not the first time I have built an investment property, but I couldn't be happier with the support from all at Hotondo South Coast. Shortly after committing to the build and land package through Adam, I was sent to the UK for work on short notice. All of the team were able to assist with all the particulars of the build that I could not be there for, including colour selection, and interior design aspect...Read more
s. Lauren, Chloe and Melissa were all super helpful in this matter particularly. Kayla, Linda and Stefanie were all brilliant in keeping me on track whilst dealing with various timezones and distance issues. In addition to all of the extra support throughout the build, Adam has been a great help dealing with minor post build issues that I have not been able to address in person. Even now up to a year post-completion, Adam has been helpful beyond belief in dealing with issues raised by tenants. I have been more than comfortable in allowing Adam to deal directly with the real estate agent on a matter which was quickly resolved. Adam and his team really have gone the extra mile and I would have no hesitation recommending them for anyone looking to build in the South Coast area.1 comment
Hugo B.Hotondo Homes
Hi Brendan,
Thanks for taking the time to review Hotondo Homes. We are so happy to hear about your wonderful experience with Adam and the South Coast team. They work extremely hard to go above and be... Read more
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Questions & Answers
Navi Rahejaasked
hi there, how can I read reviews specific to Hotondo Homes, Central Coast NSW Franchise?
cheers
navi
4 answers
Hugo B.Hotondo Homes
Hi Navi,
Yes you can take a look at their reviews here /listings/hotondo-homes-nsw-gosford.
Thanks - Rose
Hi Rose,
Thank you for your Swift reply.
The link doesn't work and says
"Listing not found :(
This page does not exist or it has been removed"
Can you please help?
cheers
navi
Hugo B.Hotondo Homes
Hi Navi,
Can you give it another try? I just realised the link may have picked up the full stop after the URL. It should definitely be working.
/listings/hotondo-homes-nsw-gosford
Thanks,
Rose
Andrew M.asked
Once deposit is paid how long till contracts are ready for the banks?
3 answers
In my experience Hotondo contracts were ready straight away and we had to wait for bank! Our build was complete from deposit to move in ahead of the twelve month time frame they gave us
Once all the colours and finishes etc are finalised the Contracts are ready for signing quite quickly.
Once signed they can go to the bank.
Hugo B.Hotondo Homes
Hi Andrew,
This can vary depending on each situation as a lot of factors can contribute to contracts being finalised including land being titled, colour selections etc. It's best to speak directly to your builder about time frames as they'll have the background knowledge on where everything is at.
Hope that helps.
Thanks - Rose
umesh r.asked
Anyone built with Hotondo near Werribee, Melbourne? and how is the experience? where can i find the standard inclusions? Do they offer custom builds?
2 answers
Hugo B.Hotondo Homes
Hi Umesh,
You can find our standard inclusions by visiting www.hotondo.com.au. We have three ranges of home designs which each have their own set of standard inclusions - Forever Retreat, Forever Sanctuary and Forever Oasis. Our builders also offer flexible floor plans meaning they can work with your to tailor our designs in order to suit your needs. Hope that helps.
Thanks,
Rose
Hi Umesh, Run from Hotondo mate, we are 13 months into our 4 month build - terrible experience
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Hugo B.Hotondo Homes
Hi Marg and Jim,
astic to hear the quality of the home was a real stand out for you. We're sure you will love living in your new Hotondo Home for many years to come! Kind regards, Hotondo HomesThanks for taking the time to review Hotondo Homes. We are so happy to hear about your wonderful experience with Craig and his team. Craig takes great pride in his work so it is fant... Read more