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Highlander, Active, Elite, etc...Very Dissapointing
I Own this Santa fe highlander 2016 from last 3 years. I had first 2 years very smooth but last 1.5 years are very dissapointing. The Suv had broken down twice & had to go back where i bought it from. The Sellers are pretty honest & friendly but overall quality for brand is average. I had this Hyundai brand after long time but sorry to say its really below average . M sorry Hyundai but m not gonna recommend any of ur car to my mates or any1 i knw at all.
Thanks
Very unsattiesfied & devastated customer.
Purchased in June 2021.
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Rachael HallettAU
- 10 reviews
Luxurious family car
Ive had my car since Jan 2016. I still genuinely love driving it. Its smooth, comfortable and luxurious. At this price point, nothing compares.
Ive had no major issues with the car but the after sales service is poor. There was a minor electric issue with a switch which was replaced at a service, under warranty. Occasionally the screen freezes which they dont seem to want to fix but its very sporadic and doesnt happen often.
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Robyn DWide Bay-Burnett, QLD
- 3 reviews
Loved this car
Bought a 2016 D Sante Fe Highlander and it is the best car I have ever owned.
Loved the reactive cruise control plus all the safety features of this car.
Cannot rate it highly enough.
Love Love Love it!
Purchased in August 2021 at Hyundai Dealers for $56,000.00.
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RoddySydney, NSW
Great SUV for the price.
Great SUV for the price. I purchased this car a year and a half ago and was delighted with the price as it has all the latest safety features. I drive almost every day and it is a delight to drive being rather nimble to handle. so far I have logged up 11,000 km and had one 2000 km trip. I leave all the seats down and have a single mattress in the back so that when I go away if I need to I can sleep in the back. It has heaps of room and is very economical on a trip. My previous car was a Toyota 2010 Kluger and I must say I enjoy driving this more. Great acceleration when needed and has a sporty feel.
Purchased in December 2021.
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MushiSydney, NSW
Caution: Do not submit service reviews with honesty. These are not anonymous.
I am not sure if this is the right forum to discuss Hyundai service but since the surveys are being sent by Hyundai MC, I think this is the right forum. I took the matter with Hyundai, but so far no response. Have re-sent the email to different departments i.e. customercare and privacy, I do get acknowledgements that they have received the emails but they never address the issue.
Took my Santa Fe to local dealer for annula service and a day after, I got email to submit my review. I was honest and complained about the behaviour of the staff. I...Read more
thought Hyundai will handle the matter carefully by keeping the identity anonymous. Next day I got a call from the staff quoting exact words i write and asked my why I said like that. This is horrible. I am now hesitant to take my car back at the same dealer fearing that they may 'do something' to it. I am not comfortable and raised the concerns to Hyundai directly. There was no indication within the surveys that this information ‘will’ be shared as it is? I might have been extra careful in choosing my words. What are they trying to achieve by this? Are they really interested in having people give honest feedback?Purchased in November 2021.
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Ritchie RichPerth, WA
2013 Diesel Santa Fe
Had minor issues which were rectified ASAP by Hyundai
Great car. Safety was paramount when buying and didn’t let my family down when in a crash.
Has done 161k and now the sound system controls on left side of steering wheel have moved positions. ie; Mute is volume up. Volume up is volume down. Radio station adjust is mute etc etc. But I’m sure it’ll be fixed in a jiffy by Hyundai
Purchased in July 2021 at Hyundai Dealers for $474,000.00.
1 comment
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Sharon R
- 4 reviews
2013 Santa Fe BEWARE
We had a 2013 Santa Fe Highlander.
This car is a great looking car inside & out. The interior feels good quality & has lots of little storage nooks. Is nice to drive, however I feel the steering is a little sensitive, especially on freeway driving.
Air conditioning problems from early on, which can’t seem to be fixed.
Our car has just done 100,000 k’s. Whilst just coming off the freeway recently, our DIFF exploded & oil started pouring from underneath. Hyundai didn’t really want to know about this problem. Surely this is a safety concer...Read more
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DanSydney
- 10 reviews
Great car. Fantastic practicality and sublime engine/transmission
I've had the Santa Fe for about 6 months now. It is a fantastic car. Great diesel engine provides solid torque whenever you need it. The transmission is pretty good if not a little jittery at lower speeds from time to time. Suspension rides maybe a touch firm but nothing to complain about. I particularly enjoy driving the Santa Fe in Sport mode, it becomes a completely different car and can be quick and engaging to drive. Steering provides good feedback. Turning circle is excellent for a car of its size.
Very practical and comfortable vehic...Read more
le. Boot takes our pram and gear well. Android auto and Apple car play are amazing and the Bluetooth connects every time without drama. I'm a taller guy at 6'4'' and fit comfortable in the front seats (which is a primary consideration for me). The bolstering on the seats could be better for my bigger frame but my wife finds its incredibly comfortable. We've done some longer haul trips and the car travels well with the NVH being pretty good, if not a little intrusive on coarse surfaces. The seats did the job for trips to Mudgee and Melbourne. Can't complain. This is my first Hyundai and I'm pleasantly surprised by the performance and build quality of the vehicle. No squeaks or dash rattles, solid door thunks and good enough mix of softer interior materials (as opposed to hard plastics). Overall the car has been the best all round vehicle we've owned. Practical, comfortable and enjoyable to drive. Highly recommended.Similar opinion? Write a review on ieatwords.com.au!
- Santa Fe DM Highlander (2012-2018)
- Verified purchase
Do not trust auto parking!
I bought this car for the auto-parking which worked a treat for months, until it didn't. It smashed me into the vehicle it was parking behind and dented my Sante Fe (luckily other car was fine). I feel Hyundai should repair the dent but they have not been helpful. The doors are also too low and get stuck on the curb almost every day (poor design), otherwise its great car.
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MaryannPerth, WA
- 9 reviews
- 3 likes
Love this car!
I have had 2 Hyundai Santa Fe and I must say the driving experience is really excellent! It’s economical with fuel, plenty of space inside and back, the seven seater allows for my kids friends to ride along, the digital technology capabilities are great, comfortability and easy drive mechanism makes it stressless to travel and most importantly the safety features gives me confidence that we are secured whilst driving! Love the car!
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ConLacSouth East Queensland, QLD
- 12 reviews
Great car until the transmission blows before 50,000km
Bought this car when my brood was expanding. It drives beautifully, quiet like on rails. Great interior space and beautiful lines on the outside. Extremely easy to manoeuvre. Have had some air-conditioning problems from the get go which starts after the car has been running for around 1 1/2 to 2 hours. To date, the dealership hasn't been able to fix it. Have had an issue with the button handbrake, however that was fixed and have no troubles with that since. Unfortunately, the deal breaker for me is the transmission issues which buyers nee...Read more
d to be aware. My car has been fully serviced on time at reputable dealer and dealership. Prior to my car hitting 50,000 I noticed slight slippage, and then clunking, then slight stoppage with the cars transmission. I decided to take it to the dealer to look at with the recall for the bonnet latch. I needed a new transmission as the splines were totally worn. After a battle with Hyundai, they honoured the warranty. They paid for parts, while I paid for labour. This would have cost me near $7000. When my car was in for repairs (nearly 2 weeks) there were approximately 4 (in the first week that I was aware of)other Santa Fe cars in for the same reason. A terrible shame for such an otherwise okay car. Be very wary before buying. I am in the process of looking for another car, unfortunately, it won't be Hyundai.Purchased in November 2021.
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FredMelbourne
- 13 reviews
- Santa Fe DM Highlander (2012-2018)
- Verified purchase
Gearbox problems, rattles and average service
I bought the Santa Fe DMII Highlander new at Hyundai in Frankston/VIC.
I bought a car off the floor, as my previous car was written off. The Hyundai cars get good reviews, John Cardogan is all for it (autoexpert on Youtube) and the drive was good.
The cabin plastics are a little cheap and the car developed some cabin rattles over time.
At around 20,000 km the gearbox developed shifting problems and the dealer tried twice to upgrade the software and "re-learn" the gearbox. I was under the impression nothing had changed and told them to look a...Read more
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jstewartSydney, NSW
- 6 reviews
- 3 likes
Love my Santa Fe
I love my Hyundai Santa Fe.
When i was looking for a new car i wanted something that was capable, practical and real which is really hard to find in todays car market.
I then stumbled upon the Hyundai Santa Fe with its 2 tonne towing, huge boot it ticked all the boxes.
I have pulled excavators, trailers and all sorts of bits and pieces with ease behind this car.
If you are looking for a practical non showy good all round car then the Hyndai Santa Fe ticks all the boxes.
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PedroDarling Downs, QLD
- 6 reviews
Don't not deliver on there promises
Too k vehicle in first service was told not worry about both booking in when purchased and said a
Loan would be provided this didn't happen would even take owner to shops had to wait around for over a hour. They tell people they have fixed price servicing not true fixed price as price varies depending on service interval not like Toyota they have fixed same amount for service intervals for three years
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JessMaierPerth
- 5 reviews
- 5 likes
Love it.!
Consistently good. The after sales experience is great. Over 4 years on and not even a Hiccup. Its a great family car especially with the extra seats. Fantastic on fuel. On a long trip i can get fuel consumption down to 6 leters per 100km. The reversing camera is a bit sensitive, you need ti keep it clean.
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Gautam YashaPerth
- 5 reviews
- Santa Fe DM Elite (2012-2018)
- Verified purchase
Awesome SUV, love the drive
No complaints whatsoever. Value for money. Amazing space, style and feature. Responsive engine and top it all powerful. Fuel efficiency is remarkable. Light styling is amazing and only slight drawback is the engine noise through the cabin. Would recommend everyone for value for money. Do test drive and then decide.
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Robb of ACTCanberra, Australian Capital Territory
- 5 reviews
- 4 likes
An Outstanding SUV providing luxury and performance
We have had our Santa Fe Highlander for almost two years now and we couldn't be more satisfied with our purchase. The performance is outstanding feeling more like a sports sedan than a SUV, whilst providing every luxury and comfort for both driver and passengers at an affordable price. Reliability and running costs are unbeatable with Hyundai providing free servicing for five years. I thoroughly recommend the 2017 Santa Fe Highlander for anyone in the market for a larger SUV with excellent performance, safety, convenience and reliability.
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SanatGreater Melbourne (Metropolitan), VIC
- 6 reviews
Pathetic Mileage and No customer support
I have a new Santa Fe Active X (done 600 kms). My car has been recalled for steering assembly. Having called 3 dealerships, they don't have an appointment for me to bring in my car for another month. Am I expected to drive my car around with a faulty steering ???
Also, mileage that my car is giving thus far is only 18.1 ltr/ 100 kms....
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Marie CavanaughQueanbeyan, NSW
Love my 2016 Santa Fe Highlander
I bought the 2016 Santa Fe Highlander nearly 2 years ago. I shopped around for an SUV for 12 plus months but kept coming back to the Santa Fe. Has heaps of extras as 'standard' features, drives beautifully and I love love love the heated/cooled seats and the panoramic roof. Only thing I'd like to see added would be a CD player - but hey a girl can't have everything ;-) I'd highly recommend this car to anyone looking to buy an SUV.
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Al.Perth
- 2 reviews
Great car, some towing limitation
I have the MY2106 active diesel - YAY for cloth seats (leather is too hot in summer and too cool in winter for Perth)! The diesel is a dream to drive and city mileage is 8.3L/100kms on less than 10km trips - cant ask for better in my opinion.
After buying the car, we changed our habits a bit, and are now towing an offroad camper trailer with about 130kg ball weight. Local Hyundai fitted upgraded springs for $400 to uprate towball max from 100 to 150kg. But the constant need to check the weight ($50 scale needed) and consider how we use th...Read more
e fridge in the camper and how we load it is affecting our freedom to use the camper. Note, that actual towing of the camper is great, highway mileage came to 8.7L/100kms for the 1.2 tonne load. There is the usual wander and need to drive smooth, but it never feels unsafe or wobbly, no load distribution is needed. Big standard mirrors also mean no tow mirrors are needed. In no other way, would I downrate the Santa Fe, the driving and handling, the occassional 7 seat use, 5 year/100000km warranty, perfect for our family of 4.Similar opinion? Write a review on ieatwords.com.au!
Questions & Answers
Mick l aasked
Did the 2017 hyundai santa fe higilander come with 5 years free servicing
No answers
Richardasked
Which is fuel line tank to filter.I wish to fit pre filter.
No answers
Sharon P.asked
does it have speed warnings
No answers
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Ritchie Rich
Price should read $47500