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Also referred to as: Hyundai Tucson TL Highlander 2019 and Hyundai Tucson TL Highlander 2021. AWD, 2.0L Diesel, Automatic, AWD, 1.6L Petrol, AutomaticJSBSouth East Queensland, QLD
- 25 reviews
Perfect family car
We purchased our car 1 year ago, in August 2018. We upgraded from a Mazda 3 because we struggled to fit a pram and all the shopping in the boot of the Mazda. So the Tucson has turned out perfect for everything we need, plus more... the boot is a great size for the pram plus all the shopping. The seats are comfortable and I find that no parts give you a blind spot, such as those panels in between the windows - sometimes they get in the way when you're doing a shoulder check - but not in the Tucson. The safety features are incredible, reverse ...Read more
camera and sensors when you're parking, and even sensors when someone is walking behind your car and you want to reverse from a car park - this eases my mind greatly with a toddler at home, I just know that, if he ever tries to run behind the car or in front of the car, my car will beep and immediately stop without me using the brakes. The sunroof is a dream! The car drives smoothly, it isn't too loud and it actually has some oomph in it for a family car! We cannot fault the car, it is a perfect family car, it's comfortable, spacious, safe, full of technology and Hyundai really look after you as a customer with their road side assistance and free upgrades of the GPS system. It's truly a beautiful car inside and outside, in every aspect!Purchased in August 2021 at Hyundai Dealers.
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Same Problem
My 2017 Hyundai Highlander has the same problem - lag especially when accelerating from slow speed / from start. Can get you into trouble if not alert to it.
Mentioned it to Hyundai dealer at service today and he said nothing they can do about it. I regret not asking for a more detailed elaboration of the problem.
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swfchangMelbourne
- 6 reviews
- 6 likes
“Good” driving comfort but quality issues
Had the car since Sep 2016. The car drives very well. I loved the car when I first got it. Great car to drive. However, problems start popping up after 2 years and I had the following issues in just the short 3 years of owning one:
- a component of the electronic park brake failed last year. Symptom was sometimes the EPB engaged but sometimes it didn’t. Had it replaced under warranty.
- Last December, the aircon was out on the days when the temperature was 40+C. Had the car with the dealer for 2 weeks before they could fixed it. Replaced a con...Read more
troller plus they said there were some wiring loosened due to bad job during assembly! - most recently, the front tyres were having abnormal wear: worn out on the outside edges of the front tyres! Inside edges are normal. Rear tyres are normal. The car is used mostly driving in suburban streets and fwy, plus a couple of 5-6 hour hwy/fwy trips each year.
Purchased in September 2021.
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Find out how Hyundai Tucson TL Highlander compares to other Midsize / Medium SUVs
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cnwrailfanGreater Melbourne (Outer), VIC
We Love Our Tucson Highlander!
Never thought we would buy an SUV, and a diesel engine at that! Being used to fairly powerful petrol driven cars and not a lover of diesel "chuggers" I was skeptical. What attracted us to the Highlander (bought May 2017) was the fact that it wasn't too high off the road, so getting in and out for someone around 5' was still easy. The other big thing for us was that the Highlander has fully adjustable electric seats for both driver and passenger. Cheaper models did not include this feature for the passenger and it does make a difference. Of cour...Read more
se, the Highlander is AWD and comes with a 5 Star ANCAP Safety rating and a host of other features - heated and cooled seats, sunroof with blind and most every else you would want on the top model. It also has a full-size spare wheel. So how did it drive? We were both blown away with the power and our test drive included several very steep hills in the Yarra Ranges where we live. Even now, two years later, we can't believe how easy it goes up the steep hills in our area. One steep hill has a 90kmh speed limit and even at that speed there is still plenty of power under foot. The 6-speed auto transmission is well configured and changes smoothly. We also liked the fact that the Highlander has a conventional rather than a CVT transmission. We have not experienced any "lag" as some have mentioned and the 2.0 litre CDI diesel motor doesn't even sound like a diesel! Whether it is true or not I am unsure, but I was told by the dealer that the 2.0 litre CDI Highlander is built in Europe and not South Korea. Certainly we are impressed by the build quality. Doors close nicely and road noise is very acceptable even on "chipped" surfaces. Missing from the 2017 Highlander is Apple Car Play which is a bit of a drag, but not a deal breaker as the vehicle has so many pluses. Cruise Control is only good on "flattish" roads. Rain sensing wipers could be better and high-beam is probably below average, but we don't drive much after dark. The Continental tyres give a nice soft ride, but the front are near replacement at 30,000km and I will be considering an alternative.Purchased in May 2021 at Hyundai Ferntree Gully for $46,000.00.
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druss999Toowoomba
Tucson in Toowoomba
Moved from Sydney to Toowoomba Qld to retire. Bought the Tucson for comfort and practicality. Has been just great! Smooth comfy and roomy inside. Dual clutch transmission is perfect for rural and semi-rural driving. Have noticed big city dwellers dont like this tranny....so go for the 2.0 auto for big city crawl-driving and diesel for long haul and towing. Best car I have driven.
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SamCanberra
- 54 reviews
Beautiful to drive, but infotainment system lacks
So far we have done 2000 kms on our 2.0L CDI Highlander. Yes there can be a little bit of turbo lag when taking off from a standing start but you just need to factor this in if entering a busy road or ducking across traffic and use a little gas before letting off the brake. Apart from that the gear changes are nice and smooth, the car is quiet to drive, the seats are comfortable and the air con works well, it handles extremely well for a car with a higher centre of gravity, not much body roll. It brakes well and the 2L diesel pulls it along ver...Read more
y nicely. The leather seats are comfortable and the cooling system in them works well when I have a sweaty gooch. The moon roof is a nice feature as well. The only downers are sometimes after a hard bit of acceleration up to speed and then waiting on that speed, the gearbox sometimes takes a few extra moments to change to that higher gear which is a bit annoying. Also we have a 2017 model, I'm not sure about the later models but the infotainment system is not very intuitive using android phones. It doesn't automatically connect to mine or my wifes phone each time we get in, if an SMS comes in it doesn't show up on the screen to read, you have to use this android auto app which is absolute garbage (needs to be connected via UDB cable).Similar opinion? Write a review on ieatwords.com.au!
VikHeathcote
Great if you never have to stop or take off!!
I bought this car for city driving and have since taken it back after 1000km due to scary near misses due to lagging on take off. I was told the car was fine. Upon pressing the accelerator pedal vehicle fails to accelerate from standstill creating a 1-2 second "pause" that is highly dangerous especially when entering traffic, highways, etc. This is clearly a problem that is documented however no recall has been granted for this model. It doesn't matter what road: City street or a highway. The vehicle hesitates and does not move when you need ...Read more
to! when the car does finally take hold, the engine revs high and pulses forward causing yet another disturbing and potentially dangerous condition for driver and others on the road. This is clearly a mechanical and/or software glitch that will eventually result in accidents and bodily harm. Note this condition is sometimes intermittent therefore creating a false sense of driver control since you never know when you will face lack of proper acceleration. There is also an dramatic increase in revs when traveling down a steep decline. I do this daily and it is at 50km or less and the revs raise to over 3000 whether I'm braking or with no acceleration. This also is normal according to Hyundai. Very disappointing for us a family. Long drives are beautiful with great creature comforts inside.Similar opinion? Write a review on ieatwords.com.au!
Anne GAU
- 2 reviews
- 5 likes
problems with transmission
we bought this car for everyday around town driving. Since we have purchased the car there is a dangerous acceleration lag which occurs when the car has been stopped (for instance at traffic lights or intersection) when you accelerate nothing happens. Now this does not happen every time but at least once per day. We have mentioned the problem which we consider to be a safety issue to both the dealership service manager and the customer service line but we have been told that is just the way it is and there is nothing wrong with the vehicle. Otherwise we are happy with the car but are considering a change to another make of vehicle.
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ALANNA REINERT
- 5 reviews
Cant live with out it
LOVEEEE MY TUCSON!!! We tow our van with it, put the dog in the back, it's sporty but also has plenty of room! We have the Highlander we love all the extra features. We also have a diesel and we get over 700kms a tank. would highly recommend this car to anyone
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Find out how Hyundai Tucson TL Highlander compares to other Midsize / Medium SUVs
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darkfaery7Perth, WA
- 45 reviews
- Tucson TL Highlander AWD, 1.6L Petrol, Automatic (2015-2020)
- Verified purchase
Beautiful car. Best features for price. Be careful of DCT if you’re not confident in a manual
I’ve had a new 2018 Tucson Highlander Petrol DTC Turbo for about 7 months now. I love the features of this car and it’s really ‘fun’ to drive. When researching I found Hyundai was really great for getting really great features for a great price. I wanted the bells and whistles such as heated seats, paroramic sunroof etc.
I got the dual clutch control (DCT) version of this car and have to say, I’m used to driving it now but if I had of known it was like driving a manual I probably would not have purchased. I have my manual licence but purchas...Read more
ed an auto car as I’ve had autos for the last 10 years and having my second child on the way I didn’t fancy stuffing around getting used to manual again. The car will roll if you try to accelerate or reverse out of an incline. It won’t hold like a normal auto. I found this incredibly nerve wracking when trying to get out of the steep incline at my workplace or out of parallel parking on a hill. You have to use two feet and balance the break and clutch like a manual. It’s different to drive all over. It can be jerky when moving through lower gears but is smooth when you build up some speed. Overall I’d say this is a much more “fun” car to drive in the DCT than your average auto but it’s also a learning curve so if you don’t want to stuff around learning it might not be for you. I can see Hyundai have announced the 2022 version of this car and they’ve taken the DCT away. I think it’s ended up being more trouble for them than it’s worth as I know others have had issue with the DCT as well.Purchased in February 2021 at John Hughes Car Sales for $43,000.00.
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Sam131VIC, 3012
- 6 reviews
Great Car For A Great Price
A beautiful car to drive and with all the mod cons for a really reasonable price. I have not had any issues with it and the servicing is always cheap. I love the way the Bluetooth picks up from where you left off on your phone automatically, the auto tailgate function is great when you have your hands full with the shopping and interior lighting is a god send! Those in the back can have their lights on reading and I don't even know. I have been on some long trips and can tell you the lane guidance and the seat coolers make the drive so much mor...Read more
e comfortable. Everything about this car is well though out and uses common sense. Also I should add that I can see people mentioning the acceleration of the automatic - I am aware of this however if you do not have the ability to react to this or the dexterity to control it then you should not be on the road. It is a ridiculously easy car to drive and you need that power to get you moving at times when it's needed.Similar opinion? Write a review on ieatwords.com.au!
Mark PAU
Transmission really lets this car down.
My MY18 tuscon highlander has serious throttle and lag issue in low speeds. It doesn't register that you are applying the accelerator and just sits there. Eventually the car launches forward and you have to catch it before you slam into the person in front. Took it to Hyundai to investigate and told me that there was nothing wrong with the car. Advice given was that "I needed to learn how to drive it due to the dual clutch characteristics." So now I have a very frustrating car to drive. Hyundai has buried their head in the sand with this issue. Just have a look at the class action being undetaken in the US. It will take someone to pull out in traffic and stall before something will be done in Australia.
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Jane LAU
- 2 reviews
- 3 likes
Gearbox will cause accidents
The Tucson Highlander, paid close to $50,000.00 for it 12 months ago. The only REAL problem with this car is a HUGE one. In peak hour traffic, 2 - 20km/hour, the car either does not respond when you accelerate slowly or it leaps forward dangerously trying to throw you into the vehicle ahead. Hyundai service respond with stating this cannot be fixed, due to the turbo engine’s dual clutch auto transmission and gearbox... it is totally dangerous and will cause an accident. I hate driving the car in traffic. Have done 7000km in 12 months. Will never look at Hyundai vehicles again... should have stuck with Mazda!!!
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Saz
- 4 reviews
Love! Love! Love!
We recently updated our family car from our old (unreliable) Holden Captiva to a new 2018 Hyundai Tucson Highlander. After lots of research and test drives we decided to go with the Hyundai and it was a great decision! Absolutely beautiful to drive, countless cool extras like heated seats, sunroof, automatic boot etc, etc. We decided to go diesel and the fuel economy is amazing. Definitely highly recommend!
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JacquieGreater Melbourne (Metropolitan), VIC
- 18 reviews
Excellent Car. Pleasure To Drive.
We bought the highlander turbo diesel just over 2 years ago now and have done some serious driving in it and now at 110,000 km. We love it and what a great car it is!
The turbo diesel highlander goes like a rocket and easily saves you when pulling out and overtaking. I understand people's negative comments about the petrol model because we were loaned a petrol model once when getting a service (Active X) and it was terrible to drive, seriously lacking in power and felt like a totally different car to the highlander model.
Fuel economy i...Read more
s unbelievable and we get around 5.5L/100km as we live rural now but city wise we were getting about 6.5L/100km which is better fuel economy than some hybrids. The sitting height is also very good however reversing without the camera and radar sensors that detect rear side ways traffic (highlander model only) would be a bit tricky as there's a bit of a blind spot rear wise.Similar opinion? Write a review on ieatwords.com.au!
Find out how Hyundai Tucson TL Highlander compares to other Midsize / Medium SUVs
Know better, choose better.
Edith67Greater Melbourne (Inner), VIC
Serious problem with gears/transmission when accelerating have had a few near misses due to no power
Poor acceleration for a turbo needs to be rectified before serious accident occurs A problem with transmission.I have had a few near misses when vehicle did not respond on take off. After 3 days at dealers still awaiting Hyundai head office to reply. Not a good response time from head office. Dealer has tried to follow up but no reply on third day now coming on weekend. Not a happy customer.
Purchased in February 2021 for $42,000.00.
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DianneGunnedah
- 3 reviews
Great SUV for great price
Bought in Dec and already 15000km. Great car. Low road noise. Awesome inclusions in Highlander. Love the glass sunroof and heated/cooled seats. Runs economically. Plenty of leg and head room. Only neg to us was that you can't have digital speed and distance to empty on display at same time like our previous cars. Storage area is good but if travelling with more than 3 people luggage space could be an issue. Would definitely recommend. Very happy with purchase.
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donToowoomba
- 5 reviews
- 2 likes
Highlander 2017 love it!
Love this vehicle. The heated seats are worth every cent. Leather seats with air conditioned seats too. Sleek inside easy to operate media system. Dash is very easy to use. Room back seat. The rear seats recline. Spacious boot with cover. Our second Hyundai and now we are spoilt we will will always by Hyundai as the warm seats are just so good on a sore back.
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NatSydney
- Tucson TL Highlander AWD, 1.6L Petrol, Automatic (2015-2020)
- Verified purchase
Tuscon Highlander AWD MY18 - 1.6 Turbo acceleration problem
Second Review
20,000km service (3rd) Still no change with dual clutch transmission (intermittent) lag from a stationary position issue. After the 2nd 10,000km service ($290) I brought this to the attention of staff at TYNAN motors prior to service and the response on collection was that no problem could be found?? Surprise!! After another 10,000km with no change at all to the lag I requested a test drive with a TYNAN mechanic who occupied the passenger's seat acknowledged the lag but again on pick up no issues???? The counter staff member maki...Read more
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gottaloveSydney, NSW
- 20 reviews
A perfect purchase
Excellent value for money.
We purchased the Tuscon Highlander.
Very comfortable, easy to drive.
Servicing has been a breeze and it has been very well priced when compared to other brands.
Fuel economy in the city is very good and even better on the open road
Handles really well with loads of space.
We have had no trouble from the car at all.
Extremely happy with our purchase.
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Questions & Answers
grahamasked
I might be going crazy but Im pretty sure my Highlander (2017) version has the idle stop and go feature however when I went to drive the car today it was running a little weird and I realised that the feature wasnt engaging. So I have two questions 1) does it have the feature ( or Im losing my mind) 2) if it does is there a button I may have accidentally pressed to turn it off or do I need to speak to my dealer? Thanks
No answers
John T.asked
Good car spacious only problem is when temperature outside is around 30 degrees if I have been driving for a hour or more when I put my foot on accelerator there is a squeaking noise does not do it all the time only now and than car is only 6 months old anyone have this problem
1 answer
Take a video of the problem then take the car back to Hyundai. They are really good with fixing any issues. Especially if you have evidence. My Audio unit went crazy ( radio channels kept randomly changing ) so they did a software update and that fixed the issue and it was all covered under warranty
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