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Reviews

4.1

40 reviews
5
(18)
4
(14)
3
(3)
2
(3)
1
(2)
  • Build Quality
    4.1 (8)
  • Value for Money
    4.1 (7)
  • Cleaning & Maintenance
    4.7 (6)
  • Noise Level
    4.4 (7)
  • Acceleration / Power
    4.3 (8)
  • Handling
    4.0 (8)
  • Braking
    4.4 (8)
  • Suspension
    4.5 (8)
  • Gear Shifting
    3.7 (7)
  • Fuel Efficiency
    4.3 (8)
  • Interior Design
    4.6 (7)
  • Boot Size
    4.3 (7)
  • Features
    4.7 (7)
  • Comfort
    5.0 (7)
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JSB

JSBSouth East Queensland, QLD

  • 25 reviews

Perfect family car

published

Purchased in August 2021 at Hyundai Dealers.

Build Quality
Cleaning & Maintenance
Noise Level
Value for Money
TransmissionAutomatic
BoughtNew
Year2018
Performance
Acceleration / Power
Handling
Braking
Suspension
Gear Shifting
Fuel Efficiency
Design
Interior Design
Boot Size
Features
Comfort
See all answers

Same Problem

published

My 2017 Hyundai Highlander has the same problem - lag especially when accelerating from slow speed / from start. Can get you into trouble if not alert to it.



Mentioned it to Hyundai dealer at service today and he said nothing they can do about it. I regret not asking for a more detailed elaboration of the problem.

Build Quality
TransmissionAutomatic
BoughtNew
Year2017
Performance
Acceleration / Power
Handling
Braking
Suspension
Gear Shifting
Fuel Efficiency
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swfchang

swfchangMelbourne

  • 6 reviews
  • 6 likes

“Good” driving comfort but quality issues

published

Purchased in September 2021.

Build Quality
Cleaning & Maintenance
Noise Level
Value for Money
TransmissionAutomatic
BoughtNew
Year2016
Performance
Acceleration / Power
Handling
Braking
Suspension
Gear Shifting
Fuel Efficiency
Design
Interior Design
Boot Size
Features
Comfort
See all answers
Midsize / Medium SUVs

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cnwrailfan

cnwrailfanGreater Melbourne (Outer), VIC

We Love Our Tucson Highlander!

published

Purchased in May 2021 at Hyundai Ferntree Gully for $46,000.00.

Build Quality
Cleaning & Maintenance
Noise Level
Value for Money
TransmissionAutomatic
BoughtNew
Year2017
Performance
Acceleration / Power
Handling
Braking
Suspension
Gear Shifting
Fuel Efficiency
Design
Interior Design
Boot Size
Features
Comfort
See all answers
druss999

druss999Toowoomba

Tucson in Toowoomba

published

Moved from Sydney to Toowoomba Qld to retire. Bought the Tucson for comfort and practicality. Has been just great! Smooth comfy and roomy inside. Dual clutch transmission is perfect for rural and semi-rural driving. Have noticed big city dwellers dont like this tranny....so go for the 2.0 auto for big city crawl-driving and diesel for long haul and towing. Best car I have driven.

BadgeHighlander
TransmissionDual clutch
Date PurchasedSep 2018
Sam

SamCanberra

  • 54 reviews

Beautiful to drive, but infotainment system lacks

published
BadgeHighlander
TransmissionAutomatic
Date PurchasedDec 2018
Drive4WD
Vik

VikHeathcote

Great if you never have to stop or take off!!

published
BadgeHighlander
TransmissionAutomatic
Date PurchasedMay 2018
Anne G

Anne GAU

  • 2 reviews
  • 5 likes

problems with transmission

published

we bought this car for everyday around town driving. Since we have purchased the car there is a dangerous acceleration lag which occurs when the car has been stopped (for instance at traffic lights or intersection) when you accelerate nothing happens. Now this does not happen every time but at least once per day. We have mentioned the problem which we consider to be a safety issue to both the dealership service manager and the customer service line but we have been told that is just the way it is and there is nothing wrong with the vehicle. Otherwise we are happy with the car but are considering a change to another make of vehicle.

BadgeHighlander
TransmissionAutomatic
Date PurchasedJan 2018

Cant live with out it

published

LOVEEEE MY TUCSON!!! We tow our van with it, put the dog in the back, it's sporty but also has plenty of room! We have the Highlander we love all the extra features. We also have a diesel and we get over 700kms a tank. would highly recommend this car to anyone

BadgeHighlander
TransmissionAutomatic
Date PurchasedJun 2016
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darkfaery7

darkfaery7Perth, WA

  • 45 reviews

Beautiful car. Best features for price. Be careful of DCT if you’re not confident in a manual

published

Purchased in February 2021 at John Hughes Car Sales for $43,000.00.

Build Quality
Cleaning & Maintenance
Noise Level
Value for Money
TransmissionDual-Clutch (DCT)
BoughtNew
Year2018
Performance
Acceleration / Power
Handling
Braking
Suspension
Gear Shifting
Fuel Efficiency
Design
Interior Design
Boot Size
Features
Comfort
See all answers
Sam131

Sam131VIC, 3012

  • 6 reviews

Great Car For A Great Price

published
BadgeHighlander
TransmissionAutomatic
Date PurchasedJun 2017

Transmission really lets this car down.

published

My MY18 tuscon highlander has serious throttle and lag issue in low speeds. It doesn't register that you are applying the accelerator and just sits there. Eventually the car launches forward and you have to catch it before you slam into the person in front. Took it to Hyundai to investigate and told me that there was nothing wrong with the car. Advice given was that "I needed to learn how to drive it due to the dual clutch characteristics." So now I have a very frustrating car to drive. Hyundai has buried their head in the sand with this issue. Just have a look at the class action being undetaken in the US. It will take someone to pull out in traffic and stall before something will be done in Australia.

BadgeHighlander
TransmissionAutomatic
Date PurchasedFeb 2018
Jane L

Jane LAU

  • 2 reviews
  • 3 likes

Gearbox will cause accidents

published

The Tucson Highlander, paid close to $50,000.00 for it 12 months ago. The only REAL problem with this car is a HUGE one. In peak hour traffic, 2 - 20km/hour, the car either does not respond when you accelerate slowly or it leaps forward dangerously trying to throw you into the vehicle ahead. Hyundai service respond with stating this cannot be fixed, due to the turbo engine’s dual clutch auto transmission and gearbox... it is totally dangerous and will cause an accident. I hate driving the car in traffic. Have done 7000km in 12 months. Will never look at Hyundai vehicles again... should have stuck with Mazda!!!

BadgeHighlander
TransmissionAutomatic
Date PurchasedJun 2017
Saz

Saz

  • 4 reviews

Love! Love! Love!

published

We recently updated our family car from our old (unreliable) Holden Captiva to a new 2018 Hyundai Tucson Highlander. After lots of research and test drives we decided to go with the Hyundai and it was a great decision! Absolutely beautiful to drive, countless cool extras like heated seats, sunroof, automatic boot etc, etc. We decided to go diesel and the fuel economy is amazing. Definitely highly recommend!

BadgeHighlander
TransmissionAutomatic
Date PurchasedApr 2018
Jacquie

JacquieGreater Melbourne (Metropolitan), VIC

  • 18 reviews

Excellent Car. Pleasure To Drive.

published
BadgeHighlander
TransmissionAutomatic
Date PurchasedFeb 2016
Midsize / Medium SUVs

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Edith67

Edith67Greater Melbourne (Inner), VIC

Serious problem with gears/transmission when accelerating have had a few near misses due to no power

published

Poor acceleration for a turbo needs to be rectified before serious accident occurs A problem with transmission.I have had a few near misses when vehicle did not respond on take off. After 3 days at dealers still awaiting Hyundai head office to reply. Not a good response time from head office. Dealer has tried to follow up but no reply on third day now coming on weekend. Not a happy customer.

Purchased in February 2021 for $42,000.00.

Build Quality
Cleaning & Maintenance
Noise Level
Value for Money
TransmissionDual-Clutch (DCT)
BoughtUsed
Year2017
Performance
Acceleration / Power
Handling
Braking
Suspension
Gear Shifting
Fuel Efficiency
Design
Interior Design
Boot Size
Features
Comfort
See all answers
Dianne

DianneGunnedah

  • 3 reviews

Great SUV for great price

published

Bought in Dec and already 15000km. Great car. Low road noise. Awesome inclusions in Highlander. Love the glass sunroof and heated/cooled seats. Runs economically. Plenty of leg and head room. Only neg to us was that you can't have digital speed and distance to empty on display at same time like our previous cars. Storage area is good but if travelling with more than 3 people luggage space could be an issue. Would definitely recommend. Very happy with purchase.

BadgeHighlander
TransmissionAutomatic
Date PurchasedDec 2017
don

donToowoomba

  • 5 reviews
  • 2 likes

Highlander 2017 love it!

published

Love this vehicle. The heated seats are worth every cent. Leather seats with air conditioned seats too. Sleek inside easy to operate media system. Dash is very easy to use. Room back seat. The rear seats recline. Spacious boot with cover. Our second Hyundai and now we are spoilt we will will always by Hyundai as the warm seats are just so good on a sore back.

BadgeHighlander
TransmissionAutomatic
Date PurchasedJan 2017
Nat

NatSydney

Tuscon Highlander AWD MY18 - 1.6 Turbo acceleration problem

published
BadgeHighlander
TransmissionAutomatic
Date PurchasedFeb 2018
gottalove

gottaloveSydney, NSW

  • 20 reviews

A perfect purchase

published

Excellent value for money.
We purchased the Tuscon Highlander.
Very comfortable, easy to drive.
Servicing has been a breeze and it has been very well priced when compared to other brands.
Fuel economy in the city is very good and even better on the open road
Handles really well with loads of space.
We have had no trouble from the car at all.
Extremely happy with our purchase.

BadgeHighlander
TransmissionAutomatic
Date PurchasedMar 2017
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Questions & Answers

graham

grahamasked

Tucson TL Highlander AWD, 1.6L Petrol, Automatic (2015-2020)

I might be going crazy but Im pretty sure my Highlander (2017) version has the idle stop and go feature however when I went to drive the car today it was running a little weird and I realised that the feature wasnt engaging. So I have two questions 1) does it have the feature ( or Im losing my mind) 2) if it does is there a button I may have accidentally pressed to turn it off or do I need to speak to my dealer? Thanks

No answers
John T.

John T.asked

Tucson TL Highlander AWD, 1.6L Petrol, Automatic (2015-2020)

Good car spacious only problem is when temperature outside is around 30 degrees if I have been driving for a hour or more when I put my foot on accelerator there is a squeaking noise does not do it all the time only now and than car is only 6 months old anyone have this problem

1 answer
Karah .B
Karah .B

Take a video of the problem then take the car back to Hyundai. They are really good with fixing any issues. Especially if you have evidence. My Audio unit went crazy ( radio channels kept randomly changing ) so they did a software update and that fixed the issue and it was all covered under warranty

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