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Reviews

4.9

197 reviews
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    4.9 (34)
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Richmond apt seller

Richmond apt sellerGreater Melbourne (Inner), VIC

Excellent, professional and friendly service

published

We recently engaged Ben Reid from Ian Reid Vendor Advocates to sell our apartment. It was our first property sale and we were (are) very green. We relied on Ben's market knowledge, relationships with suppliers to prepare the apartment for sale, and relationships with real estate agents - this cut down on the time it takes to sell a property, particularly when you lack the knowledge and experience. We plan to use Ben again as a buyer's advocate when we buy our next property.



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Kevin White

Kevin WhiteGreater Melbourne (Outer), VIC

2nd time user - great service

published

2nd time of using Ian Reid and service is as good as it was 1st time - unfiltered advice and good feedback from Cameron - thoroughly recommend. Great choice of Real Estate agent - particularly in an area we were unfamiliar with



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Thanks for taking the time to let us know how your experience was with Cameron Parker. He is an excellent member of our team and we are not surprised you have had an excellent experience. All the best with your next steps, Ian Reid Vendor Advocates

Wantirna South property

Wantirna South propertyGreater Melbourne (Outer), VIC

Stress free selling with great result

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Very Happy Customer

published

Choosing to use Ian Reid vendor advocacy service was the best decision we made. From the very start Ian Stewart was fantastic. His professionalism and genuine kindness was so reassuring to know that we had someone we could trust and rely on.
To anyone thinking about using this service I would say try it, you will be glad you did, it made our situation a lot less stressful

1 comment
Ian Reid Vendor Advocates
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Thanks for your lovely words Mikaela, we're so glad you were happy with the service provided by Ian Stewart. We wish you all the best in your next chapter and look forward to assisting you again should the time come.
Ian Reid Vendor Advocates

Paul

PaulGreater Melbourne (Outer), VIC

Above & Beyond

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The Ian Reid advocate went above and beyond to assist our elderly mother in the sale of the old family home. He held her hand through the whole process, especially when family wasn't available during an inspection day. He chose an understanding and flexible Agent as well, that achieved an excellent sale price. Couldn't have asked for more.

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Lynette

LynetteGreater Melbourne (Outer), VIC

  • 2 reviews

Totally Stress free and so Easy

published

Using Ian Reid Vendor Advocates was the best decision we made regarding our house sale. Ian Williams our advocate was always informative and dealt with everyone for us, also keeping us updated constantly. We are so happy to have used Ian Reid Vendor Advocates as they do make selling your house so easy.

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Thank you for letting us know how your experience was Lynette. We're so pleased you were happy with the service and with Ian Williams. We wish you all the best with your next chapter. Ian Reid Vendor Advocates

Len and Phyllis

Len and PhyllisGreater Melbourne (Outer), VIC

Excellent Service and Support provided

published

As first time vendors we found the advice, support and encouragement provided by our advocate Ian Williams was very helpful. Ian's knowledge of real estate was excellent and he kept us informed throughout the sales campaign, answered any queries we had without hesitation and making the selling of our family home of 38 years a very easy and stress free process.

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Stella

StellaGreater Melbourne (Metropolitan), VIC

Excellent professional service

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What a fantastic service offered by Ian Reid and his team. Our advocate Ian Stewart kept us informed right through the process and assisted with any questions and concerns we raised. The professional and respectful approach offered by Ian made the sale of our family home so easy, we would recommend this wonderful service to family and friends

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GBGB 52

GBGB 52Greater Melbourne (Outer), VIC

Very professional and stress free experience

published

We strongly recommend Ian Reid for a very programs comprehensive and stress free experience. Listened to our needs, offered unbiased advice and it just happened as promised. Great result in a timely manner. Thanks Ian.

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Peter and Joanne

Peter and JoanneCentral Highlands and Goldfields, VIC

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great service

published

Kept in touch through the sales process, keeping us informed of what people had been to our opens. Answered all the questions we had. It was a Simple and easy process.

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Thanks so much Peter and Joanne, we appreciate you taking the time to rate us. We're glad you had a good experience in working with us and hope to be of assistance in the future.
All the best,
Ian Reid Vendor Advocates

J and D

J and DCentral Highlands and Goldfields, VIC

Sell your property the easy way.

published

Choosing to work with Ian Reid VA was the first TICK and getting Cameron Parker was the SECOND. We can recommend their service as first class. Selling a house in the city while living in the country is not easy and my husband cannot travel so Cameron was our savior.

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Moira

Moira

  • 2 reviews

Family home in good hands

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This is is the 2nd time Cameron Parker has helped us sell ..last year we sold in Mitcham and this time, our parents family home of 55 years . Cameron treated us and the home with respect and professionalism and helped achieved a positive result . We recommend Cameron and the Ian Reid team for guiding through the big process of selling . Thank you again !

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White Family

White FamilyGreater Melbourne (Outer), VIC

Best thing we did!

published

Cameron Parker was recommended to us by my son. I cannot thank Cameron enough for the service he provided. I was extremely anxious but this lovely man put me right at ease. He advised us on what to do to help sell the property and we followed his advice. We were kept informed at every step of the process and have been treated with the utmost respect. I would happily recommend this company to anyone thinking of selling a property. Thank you so much.

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I'll definitely be recommending Cameron Parker's service to my friends and family.

published

Cameron Parker provided an excellent service to me whilst we went through the sale process of my property. Cameron provided constant updates so I never had to chase him for information.
It was an absolute pleasure dealing with Cameron and he genuinely cared for my situation and understood the importance of the sale price I required.
I’ll definitely be recommending him to friends and family.

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Lainie Cole

Lainie ColeGreater Melbourne (Inner), VIC

  • 2 reviews
  • 1 like

Highly recommend

published

Outstanding service, couldn't recommend Ian Reid Vendor Advocates especially Cameron Parker more. Always available and so helpful. I was a first time seller so Cameron walked me through the whole process with constant communication; I knew what was happening at all times. I also felt secure knowing their level of expertise and experience in the industry. The entire experience was stress free and I ended up with a great result. Highly recommend.

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great result in a difficult market

published

Very happy with the service from Ian Reid Vendor advocates in particular Cameron Parker. Cameron was with us from the beginning and offered great presale advice through to final negotiations always in a very professional and friendly manner.We would gladly recommend Cameron/Ian Reid to other vendors.John&Helen Flanagan West Brunswick

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Positive experience

Positive experienceSouthwest, VIC

Positive experience

published

From the first time we contacted Ian Reid Vendor Advocates we happy with the service. Ian Stewart was always very helpful and an excellent communicator and always kept me updated as to the progress of the sale. He obtained a result which exceeded our expectations. I would not hesitate to recommend Ian Reid Vendor Advocates and particularly Ian Stewart.

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John Cirak

John CirakSouthwest, VIC

Best outcome we hope for.

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Ben Reid is an amazing person. I recommended him to my son when he was selling his house and Ben was outstanding. My son was really pleased with the outcome of the sale. Since then I've recommended him to two other friends who were selling their homes. All of them got outstanding results.
This time it was me that was selling my mum's home after she passed on. Ben didn't disappoint me. We got a better price than I had anticipated and it took less than 3 weeks to sell.
I highly recommend Ben to anyone about to sell their home.

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Thanks so much for your review on Ben Reid, John. We are so pleased that you were happy with our service and the outcome of your sale.
We look forward to assisting you again in the future should the time come.
Ian Reid Vendor Advocates

Diane

DianeGreater Melbourne (Metropolitan), VIC

  • 5 reviews

Excellent Service

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I contacted Ian Reid to enquire regards to selling an Investment Property.
Ian Stewart in turn made contact with me and with his help and guidance two Real Estate Agents put forward proposals for the sale of my property.
Throughout the time the property was on the market Ian was in constant contact with me keeping me informed about the process. Great friendly thoughtful manner at all times.
Thanks Ian for your help and advice throughout this time.
M. Diane Robins

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JimWend1 C

JimWend1 CGreater Melbourne (Metropolitan), VIC

  • 2 reviews
  • 1 like

A great company to deal with.

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A great company to deal with. Always courteous and friendly. The client is always important to them. Ian was always on top of everything, And rang often to see how things were progressing.

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Questions & Answers

Stephen Farrell

Stephen Farrellasked

Hello Ian, an unusual situation. Our home sold via auction 5 weeks ago. Two weeks ago we followed the Govt advice are living in lockdown. To explain my family are not leaving the house or yard & I leave twice weekly to do shopping. On Wednesday the Agent advised the purchaser's bank wish to send a valuer through the house and a kerbside valuation is not sufficient. At this stage we have said no. Where do we stand?

1 answer
Ian Reid Vendor Advocates
Ian Reid Vendor A.Ian Reid Vendor Advocates

Hi Stephen,
These certainly are unusual times. If you sold your property by auction, or within 3 days before or after the auction date and there were no special conditions added to the contract, then your sale is completely unconditional. It is not subject to the purchasers financial approval and therefore you are well within your rights to deny access to the buyer for any reason other than one final inspection. This final inspection normally happens within a couple of weeks of settlement. In case there are any specific circumstances that we are not aware of, we suggest you run this by the solicitor who prepared the Contract of Sale and follow their advice. Otherwise stay safe and we wish you all the best.

Heather Hicks

Heather Hicksasked

We live in Warragul do your services reach that far

2 answers
Ian Reid Vendor Advocates
Ian Reid Vendor A.Ian Reid Vendor Advocates

Good Afternoon Heather,
Yes, we have covered Warragul in the past and would be happy to do so again for you.
Can we arrange for an advocate or our Customer Care team to contact you to discuss further?
Alternatively, you are most welcome to contact our office on 03 9430 0000 at your convenience.
Thanks in advance and we look forward to assisting you.
Ian Reid Vendor Advocates - Customer Care

Heather Hicks
Heather Hicks

Thank you I will talk to my husband and get back to you.

Sharon

Sharonasked

Hi I need to know what are my rights as a property owner, I have a tenant that is stating that he can leave my home, his lease was up on the 31st December 18. He has broken the lease agreement, 1) he hasn’t kept the house in the condition that he walks into. There was too be no dogs,he has 3 of them and they have destroyed my gardens and yards, he has broken things in the house. I have photos of the condition of the property. When my husband passed away I thought I would lease out for a short time. Pls can you give me some information that can help me, the real estate said that I have to wait another 2 months as she forgot to put a form in, I’m assuming to the courts and forgot to submit them on time she was two days over the time frame.

1 answer
Ian Reid Vendor Advocates
Ian Reid Vendor A.Ian Reid Vendor Advocates

Hi Sharon,
We sincerely apologise for our delayed response. We didn't seem to receive an alert that a question had been asked and have only just seen it here.
We're sorry that you haven't had a good experience in letting out your fathers property, that's a real shame and a headache you just didn't need. If you are still having troubles we are most happy to speak with you over the phone to discuss a few options that we can suggest based on the situation.
We don't have a resident property management team but our staff have some experience with that aspect of the industry.
If we can help. please contact us on 9430 0000

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