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Reviews

3.1

15 reviews
5
(7)
4
(1)
3
(0)
2
(0)
1
(7)
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SWJ

SWJSouth East Queensland, QLD

Warning this is a supplier only company - no responsibility taken

published

Our ducted system is underspecified for our home, full of issues and the installer that was sent out by Icesolair has gone out of business. We have no insurance with QBCC even though this was a large and costly job involving ducting work and no recourse with this company and this is how they like it. Stay away from these supplier-only companies who pass the buck. And the system is not cheaper to run - their claims are garbage. We will have to turn around and upgrade to what the unit should have been in the first place, only three years on from the install. Absolute disgrace. Go to a reputable and licensed company and buy a name brand system.

BUYER BEWARE...choose an Aircon provider that is licensed with the QBCC

published
John J

John JTweed Heads

Great job, thanks ICE Solair

published

I was referred to ICE Solair by a friend of mine who had a ducted system installed by them. I found the process to be really easy and ICE Solair were really informative and helpful.

I got a split system for my open plan lounge/kitchen area and one for my Master Bedroom. The systems were installed quickly and the installers were really polite and cleaned up after themselves. I was really impressed by the ICE Solair team from start to finish.

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Mike Wallace

Mike WallaceNorth Lakes

ICE Solair solar air conditioners

published

I installed 3 x ICE Solair solar split systems and have been really happy with them. I put one in the living room and 2 in bedrooms. They went in really fast and I was really impressed with the people back in the office and also the installation guys. The whole process was really easy.

Since the systems have been installed, I have used them a lot and have found them to be easy to use and energy efficient.

Highly recommend ICE Solair.

Mike

James J

James JBurpengary, QLD

Really happy with my air conditioners

published

I invested in getting 2 rooms air conditioned ready for Winter. I am so glad that I did. I feel the cold and have a few health conditions so the cold really effects me. They say that this Winter is going to be quite cold.

Since installing the bedroom and living room split systems, I have had the pleasure of using the ICE Solair systems a few times already and I really like them. They are easy to use and really warm the place up fast.

I found everyone I spoke with at ICE Solair to be really helpful and knowledgeable. They were a real pleasure to work with and installers were in and out real fast.

Thank you ICE Solair

Davey's Mum

Davey's MumBrisbane

  • 4 reviews
  • 2 likes
  • Verified customer

Waste of money, terrible customer service, no energy savings

published
Steph

StephSurfers Paradise, QLD

Solar ducted air conditioning awesome.

published
Glennsy

GlennsyMaleny QLD 4552

Really happy with ICE Solair

published

I am really happy with my ICE Solair system. They were really professional and knew their stuff. I did a lot of research before I decided to get an ICE Solair system.

My lounge room system is quiet and works really well. With the cost of power these days I was really happy that I could get something that was so energy efficient and affordable to buy. They were really quick to help as well.

I highly recommend ICE Solair and have already referred a lot of my friends.

Glenn

Ice solair, what rubbish

published

Installed ice solair in bedroom and lounge room. What a mistake, I have had nothing but trouble with them since. From water running down the wall in my bedroom to the hoses shattering into tiny pieces, and now it looks like someone has opened the the solar system and turned that tin foil panel into a mosaic. Buyer Beware.

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Anita

AnitaHowrah, Tassy

Energy efficient and highly recommend

published

I installed a ducted solar air conditioning system for my home recently and I have found it to be outstanding. The system has been easy to use and really energy efficient.

The team at ICE Solair have been so helpful and would be happy to recommend them.

Cheers, Anita

Monica

MonicaVIC, 3032

Great service and energy efficient

published

I installed one of ICE Solair's solar air conditioning systems in my bedroom. The service I received was really good and I am very happy with how the system works and how quiet it is. I do shift work and I am a light sleeper so it was really important for me to have an air conditioning system that was quiet.

Doing shift work I need to use my air conditioner a lot so I can sleep ok. I have found the air conditioner doesn't use nearly as much power as I thought it would.

I would happily recommend ICE Solair and will be definitely getting one for my living room when I save the money up to get it.

Jules

JulesGold Coast

Really happy with ICE Solair systems

published

I recently had 2 systems installed at my home. One was in my master bedroom and the other was a large one installed in my open plan living room.

I did a lot of research and finally decided to install ICE Solair systems. I am so glad that I did as the service was excellent and the systems are so quiet. I have been really happy with them and as it is now starting to get cold, they will be able to keep me nice and warm this Winter.

Thank you again ICE Solair, Julianne

MerrySea

MerrySeaSydney, NSW

  • 3 reviews

Do not use Ice Solair. Products doNOT work.

published

Total lies about the savings on power

published

Unfortunately installed Icesolair split aircon which showed Error 4 display from the day one. We have to restart the aircon 30 times. Before you buy any of Icesolair products PLEASE read reviews and consult with experts. If you still want Icesolair products better donate that money to those in need

Disgraceful after sale service

published

Unit constantly breaks down and the ice solair people refuse to make good on their warranty
Wasted 10k
We have had the unit repaired over 30 times in the past 18 mths at our own cost at it has recently rusted through the compressor connection due to poor quality parts and installation
Icesolair refuse to fix the unit and have offered to send someone around at a
$300 per hour fee

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Questions & Answers

Linda

Lindaasked

My icesolair unit is flashing Fault E4... what can I do?

No answers
Joanne-Neville West

Joanne-Neville Westasked

we also have a ice solar unit, noisy expensive and always have trouble heating our house due to faults, selector switch errosion and think now the compressor is on its way out as it cuts in and out and the house want heat, any suggestions on a another brand where we can a least use the duct in the roof
Buyer beware

No answers

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