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Ideal Homes
- Verified customer
Brilliant Experience
Ideal Homes has definitely exceeded my expectations in quality. From the whole beginning of the process to final handover was flawless. Having Chris Moore there right from the beginning was a huge help. He didn't get frustrated when finance wasn't ready on time. Thank you Chris! It would not have been the same experience without you!
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Shane N.Perth, WA
- Verified customer
Poor tradesmenship & back up service
The build of the house was done by contractors and rushed. Poor quality..
As for back up service there is none. I had a faulty front door and after hours I called ideal homes with no help.
I sourced the fix due to having family at home whilst I was away and front door couldn't be left open over night and now no reimbursement under warranty.
Stick away from this company as there full of broken promises
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4.7(812)- Verified customer
Quality service and quality home
I’m a first time home owner and highly recommend ideal homes and chris moore. Once I thought about building i met with a lot of builders and then met with chris. Chris helped me out with everything as i wasn’t sure on what area and design of house i wanted. I thought building would have been a stressful process but everything from start to finish was easy with chris and the team at ideal homes.
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Find out how Ideal Homes compares to other Home Builders
Know better, choose better.
- Verified customer
First time building, and so glad Chris Moore helped us! Excellent customer service!
I was not looking at building at all. We had tried this painful exercise and really had no help and the builders we saw never listened and always gave us what they wanted us to buy.
My husband came and told me he put some feelers out in Facebook land, and sent some enquires out. Out of five of them, Chris Moore from Ideal Homes was the only one who called and contacted him.
I was not happy when the husband told me Chris was coming to see us, as I was done with ever wanting to build.
Chris rocks up, with his super star smile, and the first thing...Read more
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- Verified customer
Excellent Customer Service & Extremely Knowledgeable
I am a first time home owner and builder and Chris Moore from Ideal Homes was recommended to me. I met with Chris and a few other building consultants but Chris was the definite standout. From the beginning Chris assisted with changing floor plans to suit my needs, had great ideas and also assisted with finance options. Chris was very responsive, patient and informative throughout the process and was always available to hear me out and respond or address any issues or concerns that I had. Chris kept in touch throughout the build and even af...Read more
ter I moved into my home. There were no major issues during the build and I was in my home within 5 months. I am very happy with the standard of the build and my finished house. I would highly recommend Chris Moore and Ideal Homes to any friends and family who are planning on building a house. My experience and service received from Ideal Homes was excellent. I would not hesitate to build with Ideal Homes again or recommend them to anyone looking to build. building permit number 20180843Similar opinion? Write a review on ieatwords.com.au!
- Verified customer
AWESOME communication, EXCEPTIONAL service, great quality home !!!!!
When anyone asks me i proudly recommend Ideal homes for a home builder.
I've been working in the building industry for over 15 years and this is my first built home as i was always put off building due to the standard quality a lot of builders deem acceptable in today's homes.
i decided it was time to stop renting so i looked at a few first home building companies and all of the ones i contacted treated me like i wasn't an easy win and not worth their time or 1 company even told me i wasn't ready for a home and was wasting mine and their...Read more
time so i got put in the too hard basket by them to call back in a years time ....... except for ideal homes. Chris Moore from ideal homes contacted almost instantly after i left an online inquiry and he booked an appointment to come see me and talk to me face to face after hours when i finished work (not over the phone in an air con office punching numbers on a computer). He was honest from the beginning and explained everything to me in great detail before proceeding. Honestly my finance wasn't easy but Chris stuck with me and helped me through with great advise from him and NU-age finance. He went above and beyond to help me and i can honestly say without his help i wouldn't be living in a home of my own, he was always smiling and having a laugh. a great guy to be around. After finance was given pre-approval awaiting final selections the EXCEPTIONAL service didn't stop, i met with Samantha who helped me through my home selection and she was very easy to talk to and explained everything in great detail, she also took me through their display in their office which had everything including samples of the bricks to help with colour selection and determine extra options.Similar opinion? Write a review on ieatwords.com.au!
StaceyBaldivis
- 2 reviews
- Verified customer
Quality Customer Service
Ideal Homes are excellent! Chris Moore was my building consultant he has exceptional customer service and is full of great ideas and advice for anyone looking to build even first timers.
He was always available and responded quickly to any questions I had in regards to the plan, finance and during the build. No major issues during the build and was in the house within 5 months. The standard is amazing and I am very happy with the finished product. Tim the builder and his team were also very helpful keeping in touch throughout the building proc...Read more
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- Verified customer
Don't think about. Just Do It!
If you have any doubts about building at all then Chris Moore would be the best person to deal with, especially if you're a First Timer like me. What to expect was made clear, the timeframes were correct. The Build itself was was clean and on target, with no real hiccups or issues.
Chris and Ideal Homes really helped me with costings and choice. They were flexible and everybody at the office was a pleasure to deal with.
Chris really listens to what you want and delivers. He will be realistic and genuine as humanly possible so there are no s...Read more
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Other Home Builders
- Verified customer
House With A Smile :)
I couldn’t be happier with the end result.
Chris made it very easy for me to create my dream home and was helpful every step of the way :)
I would highly recommend ideal homes to anyone and would recommend going to Chris Moore he has a smile worth seeing and well you get a house out of it too.
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Robert MPerth
- 2 reviews
- Verified customer
First home buyers
Build was great, done quicker then expected and love the outcome, had no issues what so ever and if we didn’t understand certain things ideal homes helped us and explained everything we asked about, with final costing we ended up with money in our pockets as the estimated building cost was arranged to an amount where we wouldn’t have to deal with surprise costs.
We had an outstanding house and land specialist chris Moore who help us from start to finish and was always there when we had any questions, we are glad we decided to go with Chris and am grateful for his help with everything.
Ideal homes is an amazing place to build through i definitely recommend 100%.
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- Verified customer
Brilliant experience
My first meeting was with consultant Chris Moore. Chris was amazing to deal with and together we worked out a perfect plan and affordable deal for me. I’m about to move in and have been pleasantly surprised by the quality and finish of my new home.
I can’t recommend Ideal Homes highly enough and thanks once again Chris, for your invaluable help!!
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- Verified customer
Truly an Ideal home.
From the initial meet with Chris Moore, to the key handover, my experience with home building has been absolutely ideal.
Without exception the staff at ideal homes have gone above and beyond to ensure a quick professional result.
The quality of workmanship and fixtures is of a very high standard.
The time to completion was extremely reasonable.
I’m constantly recommending Chris and ideal homes to everyone.
We are all extremely happy to have chosen this company to build our Ideal home.
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BecLandsdale
- Verified customer
No regrets and in for Christmas!
The support and advice received from Chris was excellent from the very start. He was patient, informative and honest which helped to relieve the anxiety and stress that comes with building.
He stayed in contact throughout the whole process and was more than happy to take calls at any time and didn't get frustrated when we asked the same question multiple times, as he understood that every decision was important.
We are so very happy with our home!
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JKWPiara Waters
- 11 reviews
- 2 likes
- Verified customer
Fantastic! Making our dreams come true!
Our house is still under construction so a full review of the finished product cannot be left at this stage.
To summarise, everyone we have dealt with have been professional in all aspects. We could not imagine building with another company.
We first met with a consultant in January this year. From the initial phone call with Shane he knew that we were meeting for an information session as we were renting and needed to know what we needed to do to start preparing to become first home owners. My husband in particular had no intention of ju...Read more
mping into any kind of contract and was not really keen on going to a meeting. We had seen other sales consultants with other building companies but none of them made me feel comfortable. Shane made both myself and my husband feel as if we had know him for ages. At our very first meeting Shane was able to tell me exactly what could and needed to be done and proved to us how easy it was to take the plunge into owning rather than renting, and more so why Ideal Homes were better than other builders. It was the little things that IH offers that make the quality of their homes leagues above the rest. One thing lead to another and we found ourselves picking out a design and discussing what we wanted in a house. With some compromising we chose a design that suited us perfectly and worked well with our keystart budget. Shane arranged for us to meet a land agent and the finance broker, all of which were professional and extremely helpful! We signed the contract and everything began to proceed. Admittedly we did a have a hiccup once we had signed our contract but everything was rectified swiftly and professionally. The hiccup did have us worried but once we met up with Alanna for our prestart meeting, all faith was restored. Our slab was laid late August and by the second week of January we were moving in. The only thing we are slightly disappointed with was the overall cleanliness of the house at handover. There were still a few things that needed to be done but are getting sorted.Similar opinion? Write a review on ieatwords.com.au!
JakePerth
- Verified customer
Not Perfect, but as close as you can get
I found it hard to fault the Ideal Homes crew with our Build. As first home owners, the whole IH team made the experience as enjoyable and pain free as possible. There were a few little issues, however it is near on impossible to have a build go perfect these days. For us what made IH stand out was their responsiveness to any issues we had, if something wasn't right it was fixed in a timely manner, all we had to do was ask.
Right from the pre-purchase stage thru to key handover and maintenance we were looked after every step of the way.
O...Read more
ur Sales consultant Chris was the number one standout for us. He made sure that we got everything we were looking for in our home, and made sure it all happened within the budget we had available. His service really was second to None, and we will be contacting him again as our first phone call when it is time to build again. Our Site supervisor Pep also was a great help. I spoke with him and let him know our timeline as i had some other trades i needed to book well in advance, and he made sure that our house was ready when i needed it to be, so we didn't have any delays moving in. Quality wise we have no issues currently (we are post maintenance). There were a few little items that required attention, however they were all handled during our 4 month follow up. As a whole we would recommend IH to anyone looking to build a new home! Thanks again IH for building us our dream house!Similar opinion? Write a review on ieatwords.com.au!
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- Verified customer
Excellent
We are truly thankful we had Chris as our consultant. He supported us throughout the whole process without a fault. Any questions we had he would answer and would help us understand what was happening. As first home buyers/builders, we didn't have a clue what to expect, but with Chris and the team's help, we now have our perfect family home. The process throughout was easy and very straight forward. Our building supervisor Tim Urquhart and his team built our home of true quality of workmanship which I can say whole heartedly, is second to none. We've thoroughly enjoyed our building experience with ideal homes and would recommend them simply because they genuinely want to help you get your perfect home. THANK YOU for everything!
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BenBrabham
- Verified customer
VERY IMPRESSIVE, ask for Chris Moore
I'm not one to usually write reviews but I feel in this case I have to share, especially if your sitting on the fence of who to build with in this competitive market. After many consultations with recommended builders and due to being a first home, it can be a pretty daunting experience who to go through or what to look for, after all everyone is just trying to make a "buck", but not in this case. After first meeting with the sales rep Chris Moore you can tell its not a cheesy sales scheme as I got this vibe with a few of the others, he was mor...Read more
e than helpful and it became a relationship built on many phone calls of me stressing and him answering every question I had which must of been frustrating I am sure and he catered extremely well with the budget provided which he also helped out with the financing and gave me a great broker. I was pretty much hands off the whole build and all the staff were great to deal with and Chris kept in contacted the whole time which was surprising but proves its not just about getting the "sale". I couldn't fault any of the progress of the build and I thought due to the speed it was going at they must be missing something but there is nothing to fault with Ideal Homes and if I was to build again I would look no further. To summarize I built a house with ease and due to the professionalism and personalised experience I am a very pleased/happy first home owner. Cheers guys!Similar opinion? Write a review on ieatwords.com.au!
Dawn CebBanksia Grove
- Verified customer
ABSOLUTELY LOVE IT!!!!
The best thing about IDEAL HOMES is CUSTOMER SERVICE!
Staffs in Ideal Homes will always answer your query in a very professional manner, sometimes even on a weekend or late at night! Sometimes I feel like i've been asking too much questions but Chris and Hayley have always answered our queries professionaly and never made us feel like we're bothering them! They have always been there to help us.
Building process has been smooth and exciting with IDEAL HOMES! Also - their standard stuff looks like the upgraded version from other builders! WILL DEFINITELY RECOMMEND IDEAL HOMES TO ANYONE!
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Jason and Jessicaperth
- Verified customer
Perfectly Amazeballs: Love Love Love
Ideal Homes have been fantastic from the start.
Dash Mann has been our Building consultant from day dot. We walked in not knowing where to start first and he made the entire process less overwhelming and listened to our needs and boy did he and the team deliver. From pointing us in the right direction for finance to finding us the perfect block and the house design! oh my!
Colour selection was made so cruisey and the building process has been so quick and smooth without skimping on the quality of workmanship we are pinching ourselves in disbelief out how amazing the process has been
I would highly recommend Ideal Homes to anyone considering building and you wont get a better person to work with then Dash.
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Jaryd R.Perth
- Verified customer
Excellent service all the way through!
From the very first time we went to see the Bellucci display, we knew it was the design for us. Chris, the person we dealt with first was so helpful all the way through the whole experience. Nothing was too hard for him, not the literal tidal wave of questions we asked, nor helping us find a suitable block for our house or the dozens of minor changes we made to the design. He was simply amazing, we never felt pressured and the speed with which he organised things was excellent.
The range of choices and options available was very comprehensiv...Read more
e and of good quality, with lots of things covered in the standard range (and options for upgrades at very reasonable prices). Tiles selection was very extensive, pretty much anything we wanted at Crosby tiles Myaree was included as standard (except for a decorative splashback). Some will point out the lack of 600mm tiles in their range, but I didn't really miss them at all. Curtains and carpets are decent value but I would definitely recommend an upgrade to the next level for carpets (I did) as the basic range is kind of... basic. Taps, showers, door handles and fittings are good, as was the included lighting and power packages (extra conduits in internal walls are cheap and a good investment if you have someone install more power & data points after the construction). Ceilings and doors are of good quality and painted well. Exterior guttering and fascia was done well for us, including a stone feature wall that we picked out. Overall we are very happy with the build quality. Customer service was excellent overall, all of the staff were really helpful and a joy to work with. everything went really smoothly and there were none of those dramas you hear about, we really couldn't be happier with the whole experience. Inevitably there were a few small issues, but so far they have been very helpful in rectifying them as they crop up. We're still in our defects period and we haven't had any major issues yet, so lets hope for the best. Overall we had a great experience with Ideal Homes and I wouldn't hesitate to recommend them to anyone I know, or indeed that would listen to me.Similar opinion? Write a review on ieatwords.com.au!
Questions & Answers
simmoasked
has anyone built with ideal homes lately we have just signed contracts with them for a build cost of 4030 but had bank value it as 3090? I'm starting to get feeling these guys are no good
7 answers
Is that house and land or just house? Lots of possibilities for the difference.
Hi Simmo, we built with another builder & had a similar experience, it's the banks tightening with their valuations on properties, it's got nothing to do with your builder. I suggest working through it with the builder, hopefully they can help you sort it out
I have spoke to few company's and they have said it's not normal the reviews for this company seems to be few bad ones with same issues . hopefully they have improved and we won't go through hell And regret our first build
Robasked
Hi, I met a guy who built a home with Ideal homes and had a building supervisor called Pep they said he was fantastic but I can't remember his last name, could anyone help me out? as I'm looking to build.
1 answer
im not sure of his last name but if you want i can pass your details on to our consultant and get him to find out?
Werraasked
Please help on ceiling height ideal homes' standard one is 2.41m.
What are the disadvantges of this height?
2 answers
I wouldn't think there's any disadvantage with ceiling height, well unless if you super tall ..haha! But for most average people than that's a pretty good ceiling height
I have no problem with my ceiling height. I recently hung a chandelier though and had to be careful not to hang it too low. So depending on your light choices it may be effected in this sense.
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