??!

Reviews

4.1

152 reviews
5
(116)
4
(2)
3
(2)
2
(3)
1
(29)
  • Product Quality
    4.1 (7)
  • Return Claim MadeYes (1) · No (9)
  • Shipping
    3.0 (2)
Previous
Next

Excellent

published

The best price I could find.
Easy and secure ordering.
They did exactly what they said they were going to do.
Ordered an out of stock pair of glasses and they arrived in the prescribed time frame.
Sunglasses were undamaged and in perfect condition. Very happy.
would not hesitate to buy another pair through iframes.

1 comment
iframes
iframes i.iframes

Thanks for your feedback Gus!

Bill

BillNoosa

Great company, authentic products

published

After researching several dubious online sites, I decided to pay a bit more and deal with a reputable business, I'm glad I did.
Rang up first and confirmed they had the product I was seeking, ordered it immediately at 1pm from Caloundra in Qld and it was available for collection the next day. I ordered Maui Jim Ho'okipa glasses and I am very happy.
Feel safe dealing with this people, but is probably smart to confirm your item is available for immediate sale.



1 comment
iframes
iframes i.iframes

Happy we could provide you with a great service Bill.

Deb

DebPerth

Delighted!

published

Best price on a great product.
Easy and secure ordering.
Fast delivery.
Will definitely use again and recommend to friends.

1 comment
iframes
iframes i.iframes

Thanks for your nice feedback Deb. Looking forward to serving you again!



Optical Retailers

Find out how iframes compares to other Optical Retailers

Know better, choose better.

Compare all
RodB

RodBBRIGHT

Exceptional. Ordered Monday and arrived Tuesday

published

Placed an order Monday afternoon and goods arrived Tuesday morning. Great service and the sunnies were as described.
Can not fault :-)

1 comment
iframes
iframes i.iframes

Thanks Rod, glad you had a great experience.

  • Verified customer

Waited two months and not coming

published

I ordered and paid for frames. 3 weeks later got an email no longer in production choose another model, which I did immediately and happy to pay the difference. Waited 6 weeks, I sent courteous email on there eta, There reply was didn't get my email. Told them to go ahead Again. 3 weeks later I emailed for an ETA, 4 day later told out of production, choose another model or full refund. I went for the refund!!

1 comment
iframes
iframes i.iframes
Nicci

NicciBracken Ridge

  • Verified customer

Fantastic - both service and product.

published

Suitably impressed - I ordered Sunday afternoon (via mobile) when I lost my sunnies, I checked them out at Sunglasses Hut (who wouldn't price match - $100 difference) and they arrived Tuesday. Perfect - this IS service!

1 comment
iframes
iframes i.iframes

Hi Nicci, thanks for your great feedback and I'm really happy we were able to save you a lot of money on your purchase! Regards, Jodie

Terrible Customer Service

published

I have bought a few sunnies from iframes in the past however I experienced terrible customer service recently when I called to report an issue with their website navigation. I though the lady on the phone was rude and wasn't interested in discussing the problem at all. So thank you, I will take my business elsewhere.

1 comment
iframes
iframes i.iframes
Zoe

Zoe

  • 2 reviews

Fake sunglasses

published

I bought a sunglasses recently Christian dior for $429 and it's not original.
The package is different it doesn't come with dior booklet .

1 comment
iframes
iframes i.iframes
Not happy Jan

Not happy JanMelbourne

  • 2 reviews
  • 1 like

No customer seevice

published

Glasses weren't out of stock when I purchased, suddenly out of stock have waitied 19 business days, tried to call, sent an email and no one home!!! Useless

3 comments
iframes
iframes i.iframes
Not happy Jan
Not happy Jan

My order number is 100030575. I have left two messages on your phone service and also sent an email inquiry through your web page

iframes
iframes i.iframes
Optical Retailers

Find out how iframes compares to other Optical Retailers

Know better, choose better.

Compare all

Reliable seller

published

They delivered quickly during the xmas season. Much faster than I expected. They are very reliable for purchasing and refunding.

1 comment
iframes
iframes i.iframes

Thanks for posting your feedback Jessie. Always nice to hear about our customer's experiences.

  • Verified customer

Fantastic Service!!

published

What fabulous customer service after first pair of sunglasses were too large for my face they promptly organised for me to post them back at no charge, and quickly arranged for another pair of my choice to be shipped at no cost. The customer service was extremely prompt and they even replied over the weekend. Everything detailing with this company was quick and easy and the price of the sunglasses was well below what they are retailing in the shops

1 comment
iframes
iframes i.iframes

Thanks for your feedback SK. We try very hard to provide a great experience for our customers so glad you enjoyed our service.

Fast delivery, easy transaction

published

I initially used one of their online rivals. After so many issues with them I decide to give iframes a go. It was an easy transaction, delivery was super fast (within two days). Definitely use then again. I wouldn't use vision direct.

1 comment
iframes
iframes i.iframes

Thanks for giving us a go Glen and we're pleased you were happy with the experience. All our stock is located in Melbourne which means we can provide fast delivery. Thanks again!

Matt

MattMelbourne

  • Verified customer

Awesome glasses at great prices!

published

Loving this shop, good selection of sunnies at prices well below high street prices. Quick delivery and pain free experience in all way.

1 comment
iframes
iframes i.iframes

Thanks Matt. Glad you enjoyed shopping with us!

T J

T JAU

  • 5 reviews
  • 2 likes
  • Verified customer

Refused to honour warranty

published
2 comments
iframes
iframes i.iframes
iframes
iframes i.iframes

Hi TJ, please send us your order number so we can investigate this for you. We have gone through our records and can't find any communications from any customers matching what you describe. Are you sure you have the right store here? Thanks Sophie.

Helen

Helen

  • 3 reviews

Great prices

published

Amazing find! Nearly bought Miu miu sunglasses in Miu Miu store for $600 but luckily decided to check the prices online. Sure enough exactly the same sunglasses are $329 on iframes website, so great savings and quick delivery,
No complains here!

1 comment
iframes
iframes i.iframes

Thanks Helen, glad you were so happy with your experience!

Optical Retailers

Find out how iframes compares to other Optical Retailers

Know better, choose better.

Compare all
Dd

DdCanberra

  • 2 reviews
  • Verified customer

Used No Tag Wrong Color

published

Decided to buy from iframes as the reviews are generally positive and the website looks legit.
I got my order pretty soon. HOWEVER, I was shocked to find everything is used, inside and out. The case looks just disgusting. There is no tag on the glasses at all. No one answers phone calls. I have lodged a refund claim through Paypal. I will chase the case to the end!

2 comments
Dd
Dd
iframes
iframes i.iframes
Marie

MarieVictoria

  • 2 reviews

Excellent service and product exactly what I wanted

published
2 comments
iframes
iframes i.iframes

Thanks very much for your great feedback Marie. We love hearing from our customers about how they saved money and found the model they had been searching in stores for.

Marie
Marie

Its a pleasure. It is a good service you provide

you just won another costumer

published

Dealing with you was a breeze, really happy with how quick you were with delivery and great prices too .

1 comment
iframes
iframes i.iframes

Thanks Evette. We work hard on making the process of buying eyewear quick and easy. Glad you were happy with your experience!

Best Service

published

Firstly you had the exact sunglasses I was replacing - ordered them at 3pm and they arrived 7am next morning - very impressed with the service and price!! Thankyou so much!!

1 comment
iframes
iframes i.iframes

Thanks for the nice feedback Helen. You are very welcome!

Amazing

published

I am very happy with IFrames. My sunglasses arrived In one day, perfect and with the best price. I will buy more!!! Thank you guys!!

1 comment
iframes
iframes i.iframes

Thanks Tati. Look forward to servicing you again in the future.

Page 3 of 8
See all iframes reviews

Questions & Answers

Cliff

Cliffasked

CLIFF
I am wanting to order a pair of Maui Jim OLA MATT BLACK 764-02....do you have any in stock?
I live in Perth West Australia, so what would be your delivery time?

1 answer
iframes
iframes i.iframes

Hi Cliff,

Thank you for your enquiry.

We can confirm that model Maui Ola 764-02M (Matte Black frame and Neutral Grey Polarised lens) is currently available in stock. We would also like to inform you that delivery time estimated for Perth is up to 2 business days from the date of dispatch.

Kind Regards,
iframes support

Denise

Deniseasked

What is the cost for delivery to mebourne 3038 and will I receive glasses before Christmas?
Thanks

1 answer
iframes
iframes i.iframes

Hello Denise,

Thank you for your message.

We offer free delivery worldwide and if the frames are available in stock then you should receive the frames within 2 business days.

Kind Regards
iframes support

Rui

Ruiasked

Hi there, Do you hold the Maui Jims Ohia (R703 - 02S) in stock at the moment?

I am located in Sydney, Australia and was wondering how long it would take to get these sent to me?

Lastly, what is your return policy please?

Thank you for your help.

1 answer
iframes
iframes i.iframes

Hi Rui,

Thank you for your message.

We can confirm that model Maui Ohia R703-02S is currently not in stock and estimated delivery time is up to 9-20 business days.

Kind Regards,
iframes support

Get an answer from our members and iframes representatives

Other Optical Retailers

Previous
Next

ieatwords.com.au has affiliate partnerships. These do not influence our content moderation policies in any way, though ieatwords.com.au may earn commissions for products/services purchased via affiliate links.